Troubleshooting
Error
Error Message
20-500
Memory Full
20-550
Low Memory
20-600
No answer.
20-700
Number Not
assigned
20-800
Power failure while
sending or receiving
fax
20-900
Retry Re-dial
Network Configuration Errors
02-100
Invalid/Unknown
USB Device
02-200
Check USB Memory
17-100
IP Address is
conflicted
17-110
Connection error
17-120
Server not found
2-26
Phaser 3330 and WorkCentre 3335/3345
Service Manual
Cause
The memory has become
full.
Available Fax Memory is
getting low.
When the machine could not
connect to the remote
machine after Completion of
re-dial up to re-dial counter
in system data.
The remote machine did not
answer after all the re-dial
attempts.
The speed dial location you
tried to use has no number
assigned to it.
When the machines's max
memory has not been
backed up and there is a
power on/off.
The machine is waiting for
the programmed interval to
automatically re-dial.
Not a valid USB device. The
memory type appears to be
incorrect. Only SCSI type
memory can be supported.
Out of room or device not
responding.
Two devices are trying to use
the same IP address.
Failed to connect to
designated server.
Machine cannot connect to
the designated server.
Initial Action
Either delete unnecessary
documents, or retransmit
after more memory
becomes available, or split
the transmission into
more than one operation.
Fax Memory is almost full.
Print or remove received
fax Job.
Try again. Make sure the
remote machine is OK.
Dial the number manually
with the keypad, or assign
the number.
Try sending/receiving the
fax again.
Press Start to immediately
re-dial, or Stop to cancel
the re-dial operation.
Use a valid USB Device.
Check memory and try
again.
Obtain new IP address.
Retry connecting to server.
If problem persists contact
the network administrator.
Check that the network
cable is connected.
Contact the network
administrator.
Xerox Internal Use Only
Go To
IP Conflict
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