Step
Actions and Questions
2.
Enter
dC330 Component
dC330 08-810.
The pick up solenoid actuates.
3.
Does the error persist?
4.
Does the error persist?
5.
Clean and inspect the Pick Up Roller, install
a new pickup roller if damaged (PL 3.1A.45,
Parts List 3.1A Frame (2 of
Does the error persist?
6.
Clean and inspect the Feed Roller, install a
new feed roller if damaged (PL 3.1A.8,
List 3.1A Frame (2 of
Does the error persist?
7.
Print the Supply Information report and
check the life remaining of the Tray 1 Pick
Up Roller and the Tray 1 Feed Roller:
Phaser 3330: Menu > Information Supplies
Info.
WorkCentre 3335/3345: Machine Status >
System Setup > Maintenance > Supplies
Life.
Are either at or near end of life?
8.
Install a new Tray 1 Retard Roller (PL 5.1.7,
Parts List 5.1 Tray
Does the error persist?
9.
Check the Base Plate Pad.
Is the Base Plate Pad installed correctly?
10.
Install a new Tray 1.
Xerox Internal Use Only
Control, code
2)).
Parts
2)).
1).
Yes
Go to Step 3
Install a new Main PWB.
• Phaser 3330 (PL
1.0.7,
Parts List 1.0
Phaser 3330
Main)
• WorkCentre 3335 and
3345 (PL 6.1.7,
Parts
List 6.1 WorkCentre
3335/3345
Main)
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 7.
Install a new appropriate
part:
• Tray 1 Pick Up Roller,
(PL3.1A.45,
Parts List
3.1A Frame (2 of
2)).
• Tray 1 Feed Roller, (PL
3.1A.8,
Parts List 3.1A
Frame (2 of
2)).
Go to step 9.
Go to step 10.
Complete.
Phaser 3330 and WorkCentre 3335/3345
Troubleshooting
No
Install a new pickup
clutch (PL 3.1A.10,
Parts
List 3.1A Frame (2 of
2)).
Complete.
Complete.
Complete.
Complete.
Go to step 8.
Complete.
Trim or replace the Base
Plate Pad (PL 5.1. 8,
Parts
List 5.1 Tray
1)
Go to step 11.
Replace the Feed Drive
Assembly (PL 3.1.5,
Parts
List 3.1 Frame (1 of
2)).
2-43
Service Manual
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