Emerson 5301HxxxxxxxxxxxxxxZZ Series Reference Manual page 186

Service and troubleshooting
April 2019
Table 7-17: Troubleshooting Chart
Symptom
F Fieldbus Card to
OUNDATION
Transmitter Communication
Fault
Level Measurement Failure
Temperature Measurement
Failure
Volume Measurement Failure
No surface echo
DB Error/ Microwave Unit
Error/ Configuration Error/
Other Error
SW Error/ Display Error/
Analog Out Error
(1) A malfunctioning display panel may only be replaced by service personnel at the Emerson service department. A display
must not be replaced when the transmitter is in operation.
(2) If the Rosemount 5300 Level Transmitter has been exposed to temperatures outside the specified limits, the device may
stop its normal operation.
186
(continued)
Possible cause
Reference Manual
00809-0100-4530
Action
• Verify Device Mode setting, should be
F Fieldbus (Parameter:
OUNDATION
ENV_DEVICE_MODE)
• Restart method from Resource Block
• Reboot gauge (Cycle Power)
• Check Power Supply
• Check the gauge configuration
(Transducer Block)
• Check that the mechanical installation
is correct
• Check ambient temperature
• Restart gauge
• Contact Emerson Service Department
• Restart gauge
• Check gauge configuration using PC
Based configuration tool
• Check signal strength
• Restart transmitter
• See Example 1: Product surface peak
not found
• Restart transmitter
• Set database to default; load default
Database
• Download Application Software
• Call Service Center
• Restart transmitter
• Call Service Center
Rosemount 5300 Level Transmitter
(2)