Debug Log Codes - Ricoh AP-P2 G188 Field Service Manual

Using the Debug Log
3. Use a card reader to copy the file and send it for analysis to your local Ricoh representative by email.
You can also send the SD card by regular mail if you want.

Debug Log Codes

SP5857-015 Copy SD Card-to-SD Card: Any Desired Key
This SP copies the log on an SD card (the file that contains the information written directly from shared
memory) to a log specified by key number. The copy operation is executed in the log directory of the SD
card inserted in the same slot. (This function does not copy from one slot to another.) Each SD card can
hold up to 4 MB of file data. Unique file names are created for the data during the copy operation to
prevent overwriting files of the same name. This means that log data from more than one machine can be
copied onto the same SC card. This command does not execute if there is no log on the HDD for the name
of the specified key.
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SP5857-016 Create a File on HDD to Store a Log
This SP creates a 32 MB file to store a log on the HDD. However, this is not a completely empty file. The
created file will hold the number "2225" as the SCS key number and other non-volatile information. Even
if this SP is not executed, a file is created on the HDD when the first log is stored on the HDD (it takes some
time to complete this operation). This creates the possibility that the machine may be switched off and on
before the log can be created completely. If you execute this SP to create the log file beforehand, this will
greatly reduce the amount of time required to acquire the log information and save onto the HDD. With
the file already created on the HDD for the log file, the data only needs to be recorded. A new log file
does not need to be created. To create a new log file, do SP5857-011 to delete the debug log data from
the HDD. Then do SP5857-016.
SP5857-017 Create a File on SD Card to Store a Log
This SP creates a 4 MB file to store a log on an SD card. However, this is not a completely empty file. The
created file will hold the number "2225" as the SCS key number and other non-volatile information. Even
if this SP is not executed, a file is created on the SD card when the first log is stored on the SD card (it takes
some time to complete this operation). This creates the possibility that the machine may be switched off and
on before the log can be created completely. If you execute this SP to create the log file beforehand, this
will greatly reduce the amount of time required to acquire the log information and save onto the SD card.
With the file already created on the SD card for the log file, the data only needs to be recorded; a new
log file does not require creation. To create a new log file, do SP5857-012 to delete the debug log data
from the SD card. Then do SP5857-017.
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