Ricoh AP-P2 G188 Field Service Manual page 347

No. Type
Encryption key acquisition error:
The controller fails to get a new encryption key.
[0]
• Defective controller board
Replace the controller board.
Encryption key setting for HDD error:
The controller fails to copy a new encryption key to the HDD.
[1]
• Defective SATA chip on the controller board
Replace the controller board.
Encryption key setting for HDD error:
The controller fails to copy a new encryption key to the HDD.
[2]
• Defective SATA chip on the controller board
Replace the controller board.
NVRAM data encryption error 2:
An error occurs before the NVRAM data is encrypted.
[30]
• Defective controller board
Replace the controller board.
Other error:
A serious error occurs while the data is encrypted.
[31]
Same as SC991
No. Type
HDD Encryption unit error 2
CTL
859
A serious error occurs when the HDD data is encrypted to update an encryption key
C
with the HDD encryption unit.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Service Call Conditions
3
89