Troubleshooting: System Configuration; System Troubleshooting: Browser Support; Troubleshooting - Unable To Open Web Ui - Spectracom VelaSync 1232 User Manual

Timing System
Spectracom technical support if the error continues.
5.1.2

Troubleshooting: System Configuration

One of the first tasks when troubleshooting a unit is to read out the current system con-
figuration (you may also be asked for this when contacting Spectracom Technical Sup-
port.)
Select TOOLS
System configuration
Disk status, memory status
Software versions, and
Recent log entries.
5.1.2.1

System Troubleshooting: Browser Support

Spectracom recommends using one of the following Web browsers to run the
VelaSyncWeb UI on: Google Chrome, Mozilla Firefox, Internet Explorer > Ver. 8.
Using different or older browsers may lead to some incompatibility issues.
5.1.3 Troubleshooting – Unable to Open Web UI
With VelaSync connected to either a stand-alone or networked PC and with the net-
work configuration correct, it should be possible to connect to the Web UI.
VelaSync User's Manual
When the Timing System has just booted-up and has not yet synced to a
reference.
When all input references were lost and Holdover Mode has since expired.
Error: A problem has occurred in the Timing System. Contact
> Upgrade/Backup: The screen displayed will provide information on:
APPENDIX
209