Saving And Downloading Logs - Spectracom VelaSync 1232 User Manual

1. From the
4.7.2.4 Saving and Downloading Logs
The VelaSync Web UI offers a convenient way to save, bundle, and download all logs in
one simple step. This feature may be useful when archiving logs, for example, or for
troubleshooting technical problems: Spectracom Technical Support/Customer Service
may ask you to send them the bundled logs to remotely investigate a technical concern.
To save, bundle, and download all logs:
1. Navigate to
2. On the left side of the screen, in the
3. Select the log bundle save locaion. The file name is logs.tar.gz
4. If so asked by Spectracom Technical Support, attach the bundled log files (typ-
CHAPTER 4 • VelaSync User's Manual Rev. 3
TOOLS drop-down menu, select the desired
example, "Alarms", or "Events") from the right-hand column.
MANAGEMENT > OTHER: Log
load All Logs button.
ically together with the oscillator status log, see:
Oscillator Log" on the next
nical Support.
Configuration.
Actions panel, click on the
"Saving and Downloading the
page) to your email addressed to Spectracom Tech-
4.7 Quality Management
Logs category (for
Save and Down-
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