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11 The Network Interface
Every Call Recorder has been provided with a 10/100BaseT Ethernet
interface.
The protocol chosen for communication via the Network is TCP/IP, the
Internet protocol that can be used on most local area networks.
11.1 The Possibilities
The main reason for developing the network interface is to offer the
possibility to centrally archive the recordings, or to make a back-up copy
of the recordings. The optionally available Call Recorder Access software
can be used for archiving a maximum of 250 recorders.
The advantage of the network interface is that they can be retrieved
both via the internal network and via the Internet. There are other
possibilities, however, and these are listed below:
Archiving by own applications with the help of FTP. The recorder works
as a normal FTP server.
Audio monitor function; recordings can be listened to remotely via the
loudspeakers of a PC
Remote configuration by system managers
There are various ways in which the connection can be made, so that it is
almost always possible to archive or listen remotely. The various
possibilities are discussed below.
Connecting one PC with one recorder is possible by supplying the PC
with a network card and connecting the PC via a special (crossed) cable.
An even simpler way is to use a USB to Ethernet adapter, available as a
cable.
Connecting a PC with various recorders in the same building is possible
by connecting all recorders and the PC onto the local network. In a large
scale application, PC's and recorders are connected via the Internet.
11.2 Network configuration
Configuring the network function of a Call Recorder for local use is not
especially difficult, although within a company environment it is
advisable for the network manager to enable the network function of
the recorder. He or she is the person best suited to judge how the
recorder should be configured to function properly with the other
systems on the network.
The Network configuration parameters are described in § 12.5.
48
Manual Call Recorder Single II © 2011-2014 Vidicode®
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Do you have a question about the Call Recorder Single II and is the answer not in the manual?
Questions and answers
we try call in but caller number no appear
The caller number may not appear on the Vidicode Call Recorder Single II due to several possible reasons:
1. Caller ID Not Enabled: The device may not have Caller ID functionality enabled in its settings.
2. Unsupported Phone Line: The telephone line may not support Caller ID transmission.
3. Signal Issues: Poor signal quality or interference could prevent the caller number from being detected.
4. Incorrect Configuration: The recorder may not be properly configured to capture Caller ID information.
5. Blocked Caller ID: The caller may have blocked their number from being displayed.
6. Compatibility Issues: Some telephone models may not transmit Caller ID in a format compatible with the recorder.
Checking the device settings and ensuring Caller ID is supported and enabled can help resolve the issue.
This answer is automatically generated