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2 Getting started
In this Chapter the connections of the Single II are described. There are
different types of the Single II:
Single II Flash 10 ( max. 10 hours recording capacity on Flash disk)
Single II HD 9900 (max. 10.880 hours recording capacity on Drive.)
2.1 Out of the box
In the box of the Single II you will find:
• Call Recorder Single II
• Power adapter
• Flat telephone cable
• Curled telephone cable
• Quick guide
• CD containing manual
Options with the Call Recorder Single II:
• SD activation card + SD card & SD access system license
• Call Recorder SD Access software
• Araña web interface
• Handset
• Headset
• Microphone
Manual Call Recorder Single II © 2011-2014 Vidicode®
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Need help?
Do you have a question about the Call Recorder Single II and is the answer not in the manual?
Questions and answers
we try call in but caller number no appear
The caller number may not appear on the Vidicode Call Recorder Single II due to several possible reasons:
1. Caller ID Not Enabled: The device may not have Caller ID functionality enabled in its settings.
2. Unsupported Phone Line: The telephone line may not support Caller ID transmission.
3. Signal Issues: Poor signal quality or interference could prevent the caller number from being detected.
4. Incorrect Configuration: The recorder may not be properly configured to capture Caller ID information.
5. Blocked Caller ID: The caller may have blocked their number from being displayed.
6. Compatibility Issues: Some telephone models may not transmit Caller ID in a format compatible with the recorder.
Checking the device settings and ensuring Caller ID is supported and enabled can help resolve the issue.
This answer is automatically generated