Table of Contents
Related Manuals for Vidicode Call Recorder VoIP II
Summary of Contents for Vidicode Call Recorder VoIP II
- Page 1 Call Recorder VoIP II Manual V2.3 Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode...
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Page 2: Table Of Contents
3.2.3 Playback ................12 3.2.4 Data storage ................. 13 3.2.5 Start / Exit ................14 3.2.6 Security ................. 15 3.2.7 Display .................. 16 Playback control ............17 Hotkeys ................. 17 Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... - Page 3 List and Search buttons ..........25 5.3.1 The List button ..............25 5.3.2 The Search button ..............26 Software Updates ............28 Acknowledgements ............. 29 Privacy ................29 Liability ................29 Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode...
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Page 4: Introduction
1 Introduction The Call Recorder VoIP II is a software and hardware combination for the recording of telephone calls that are transported over an IP network. The supplied hardware unit copies the digital data, coming from external IP telephone calls, to the PC. The unit sends the data to the PC LAN cable or optionally to the USB cable. -
Page 5: Getting Started
1 extra LAN port on position ‘4’. On ART 010.1210, a cap is placed on that position to prevent usage. Don’t remove the cap as the LAN signals are used internally. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 6: Hardware Installation - Usb Mode
VoIP-LAN, whenever available, to the IP Phone. More, the CR-VoIP itself is not powered by PoE. CR-VoIP always needs a PC or a USB mains adapter for powering. PoE is only used for IP Phone. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 7: Leds & Button
USB port on the same PC. Note2: A separate installation of the WinPcap driver may be needed and is started automatically, depending on the absence of this low-level network interface driver. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... - Page 8 You need to enter at least one recorder-channel license key before the software can record your calls (see Setup > Licensing). All options are further explained in the next chapter. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode...
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Page 9: Options Menu
The Call Recorder VoIP software supports several languages and it is possible to change the used language at any moment. • Select your language and click. Setup 3.2.1 Recording • IP Addresses of phone Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... - Page 10 This option makes use of the API provided by Skype. Changes in the API or the removal of this API in future updates of Skype may cause this feature not to work anymore. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode...
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Page 11: Licensing
PC. • Click the Deactivate button to remove a license. Use the original license code on the second PC to activate recording again. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 12: Playback
Channel: Also, the channel of the Playback device must be selected. For the channel selection of the soundcard, usually the Wave or PC Speakers channel must be selected. Volume: The default used playback volume level can be changed here. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 13: Data Storage
For example, if the number of days is set to 1, it means that all calls of yesterday and before are deleted automatically on program exit. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 14: Start / Exit
File and then Exit from the main menu. This only closes the visible application and does not apply to the VoIP recording engine, which runs in the background as a service continuously. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 15: Security
Once entered during a session, the password remains active for about 10 minutes. If you want to reactivate the password immediately, you have to restart the application. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 16: Display
The option ‘Auto size columns’ can be checked if you want the columns in the list view to adjust to the screen size automatically. NOTE: Always click Apply after changing one or more settings. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 17: Playback Control
The following key combinations are available to control playback with a keyboard: Function Ctrl + P or Spacebar Play / Pause Ctrl + L Stop Ctrl + U Backward Ctrl + I Forward Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 18: Layout Of The Software
A dialogue opens in which you are asked to specify the location of the new database folder. The new Archive can be located on your PC or on the network. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 19: View
‘All’, ‘Today’, ‘This week’, ‘This month’, ‘This year’ and ‘View Recycle Bin’ The actual list of recordings on the right changes with the selection you make. To view a list of the complete database, click the All-button in the List tab. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 20: The Recycle Bin
To permanently delete all recordings in the Recycle Bin • Open the Actions menu • Go to Recycle Bin • Choose ‘Empty’ Recordings can be restored to the database To restore recordings: Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 21: Actions
If you do not want to burn the entire database onto CD • Use the Search Tab to make a selection of the recordings you want to back up on CD. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... - Page 22 Will also open a dialogue in which you can select the directory from which you want to import a back up. • Select the database and click OK to import it. Export Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode...
- Page 23 Open the Actions menu and choose ‘e-mail’. An e-mail dialogue opens to which the recording is attached. The recording data is displayed in the e-mail. • Enter the receivers name and send. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode...
- Page 24 Archive” or automatically (check “Auto Copy”) . To delete a Sub Archive, • Select Delete. New recordings will no longer be copied from the deleted Sub Archive. Previously copied recordings stay in the Current Archive. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode...
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Page 25: Names En Notes
To attach notes to the recording, fill in the Notes field. The telephone number cannot be edited. Click OK to save the name and notes. List and Search buttons 5.3.1 The List button Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 26: The Search Button
It is possible to save a custom query for regular execution. After clicking on the Search button, the Add Query button will appear. You can specify a name for the query. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... - Page 27 List tab. To run the query, select on the button in the List tab. Naturally, new recordings that satisfy the query will be included when the query is executed. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode...
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Page 28: Software Updates
Press Download to start downloading the update. • When downloading has finished the new version will be installed automatically. Note: The online software update only works when the PC has an internet connection. Call Recorder VoIP II Manual EN v2.3 © 2017-2018 Vidicode... -
Page 29: Acknowledgements
Check your national legal obligations on this and other issues concerning the use of any Call Recorder. Vidicode is not a source of official interpretation of laws of any country or state and shall not be construed as a source for making decisions whether to provide notification or not.
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