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Summary of Contents for Vidicode Apresa
- Page 1 Call Recorder Apresa Call Recorder Apresa Call Recorder Apresa User Manual User Manual User User Manual Manual V2.1 V2.1 V2.1 V2.1 VC2004 Call Recorder Apresa User 1 1 1 1 Manual © © © © 2011-2014 VIDICODE ® ® ® ®...
- Page 2 Care and Maintenance Care and Maintenance Care and Maintenance Care and Maintenance Keep the CR Apresa dry. If it gets wet, wipe it dry immediately with a soft, clean cloth. Liquids might contain minerals that corrode the electronic circuits. Use and store the CR Apresa only in temperature conditions between 0 and 40 degrees Celsius.
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Page 3: Table Of Contents
Active Calls ..............12 Statistics................13 4 4 4 4 Index Index ............................15 Index Index ............................Call Recorder Apresa User 3 3 3 3 Manual © © © © 2011-2014 VIDICODE ® ® ® ®... - Page 4 1 Introduction This is the manual of the Vidicode Call Recorder Apresa web interface. The Call Recorder Apresa is a system for systematically recording VoIP (Voice over IP) and digital TDM telephone calls. The Call Recorder Apresa can be configured in three different ways: to record every call...
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Page 5: Working With Apresa
Working with Apresa 2.1 Logging in To access the Call Recorder Apresa, you have to open a browser first. • Enter the default IP address for the Apresa web interface. • Enter your user name and password. Call Recorder Apresa User 5 5 5 5 Manual ©... - Page 6 **) This button will display all calls made in the group or groups the user has permission to see. 6 6 6 6 Call Recorder Apresa User Manual © © © © 2011-2014 VIDICODE ® ® ® ®...
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Page 7: Store On Demand
With Apresa this means that a dial code action has to be defined. The Apresa records everything, but will only save a call if the user orders it to by using a dial code action *5. Alternatively The ‘Store this call’ button in the Apresa client can be used. -
Page 8: How It Works
To create a user account open the Apresa web interface and log in as administrator. Open the Tools menu and go to the User screen. When creating the new account, also specify the telephone or telephones associated with the user. The administrator should also enable screen recording in the Options menu in the Client software (Please refer to the separate manual for the Apresa Client). -
Page 9: Playback
What you see in the web interface is a listing of the calls. The actual calls are on the Call Recorder Apresa. In order to playback a call, it needs to be downloaded to your PC first. There are different ways to do that. -
Page 10: Notes
The e-mail has been sent by Apresa. It will show up in your mailbox with the source address your System administrator has specified (Options – System settings – E-mail tab – Source address) with the attached recording. In the e-mail the search criteria for the recording are stated. The name of the recording contains the date and time of day. -
Page 11: Deleting
Delete button NOTE: The Apresa does not NOTE: not have a Recycle Bin, when NOTE: NOTE: deleted, a call can not be put back. Call Recorder Apresa User Manual © © © © 2011-2014 VIDICODE ® ® ® ®... -
Page 12: The Tools Menu
The Active Calls page can be reached from the Tools menu. In this page the calls that are currently active are listed. The page updates automatically, showing the new current list of active calls. Call Recorder Apresa User Manual © © © © 2011-2014 VIDICODE ® ® ® ®... -
Page 13: Statistics
Search function on the main page. • Click the Filter button again if you are satisfied with the parameters, or click Cancel your query if you want to start over. Call Recorder Apresa User Manual © © © © 2011-2014 VIDICODE ® ® ® ®... - Page 14 CSV for import in spreadsheet software. Click on the icon of the bar chart, histogram, pie chart or table • to open the statistics page of your choice. Call Recorder Apresa User Manual © © © © 2011-2014 VIDICODE ® ® ® ®...
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Page 15: Index Index
· 4 encryption · 4 password · 5 exported to CSV · 14 Permissions · 6, 10 Play · 6, 9 Playback · 9 Call Recorder Apresa User Manual © © © © 2011-2014 VIDICODE ® ® ® ®... - Page 16 Search · 6, 8, 13 web interface · 4, 5, 8, 9 Statistics · 12, 13 Tools · 7, 8, 12, 13 Tools menu · 7, 8, 12, 13 Call Recorder Apresa User Manual © © © © 2011-2014 VIDICODE ® ® ® ®...
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