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3.1 Automatic recording
Automatic recording is determined by the Start Method in the
configuration, see § 12.2 for a description. When the recording Start
Method is set to "Manual" recordings can be started manually using the
recorder keys.
NOTE
NOTE: There is one setting with which Automatic recording is not
NOTE
NOTE
possible: When the use of the announcement message has been
enabled the recording of outgoing calls need to be started
manually.
For incoming calls the recording announcement message is played when
the phone is picked up.
For outgoing calls it is not possible to determine what the correct
moment is to play the message. Therefore the recording can only be
started manually and the message is played directly after the recording
is started.
The display will show START
selected in the menu.
3.2 Notification
In certain countries or regions the recording of the telephone call has to
be announced to the remote caller. There are two ways to let the
remote caller know the call is being recorded
Notification tone. The notification tone is a regularly returning beep.
The beep can be heard both by the local and the remote caller. The
Single II features a smart notification tone where the beep is sounded
only when a silence occurs during the call. This way you can always be
sure the remote caller will hear the beep.
Notification message: The notification message is a spoken message that
can notify the callers the call is being recorded. The message has to be
recorded first.
The notification message is given on a different moment for incoming
and outgoing calls.
For incoming calls the message is given when the phone is being picked
up. For outgoing calls the moment of playing the message is determined
manually. The reason is that the Single II cannot determine when the
remote side picks up the phone. Even when Automatic recording is
enabled the recording of outgoing calls has to be started manually
when the notification message is enabled. The recording is started by
Manual Call Recorder Single II © 2011-2014 Vidicode®
START when the announcement message has been
START
START
21
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Need help?
Do you have a question about the Call Recorder Single II and is the answer not in the manual?
Questions and answers
we try call in but caller number no appear
The caller number may not appear on the Vidicode Call Recorder Single II due to several possible reasons:
1. Caller ID Not Enabled: The device may not have Caller ID functionality enabled in its settings.
2. Unsupported Phone Line: The telephone line may not support Caller ID transmission.
3. Signal Issues: Poor signal quality or interference could prevent the caller number from being detected.
4. Incorrect Configuration: The recorder may not be properly configured to capture Caller ID information.
5. Blocked Caller ID: The caller may have blocked their number from being displayed.
6. Compatibility Issues: Some telephone models may not transmit Caller ID in a format compatible with the recorder.
Checking the device settings and ensuring Caller ID is supported and enabled can help resolve the issue.
This answer is automatically generated