PrimeLab 1.0 MULTITEST User Manual page 353

PrimeLab Desktop Assistant
Menu: Error messages
Continued...
The report cannot be generated because no volume for the test source has
been entered
When / where: When attempting to generate a dosage recommendation.
Cause / recommendation
• The "PrimeLab Desktop Assistant" can only calculate a dosage recommendation if
all data required for this are available. These are:
-> Measurement value
-> Ideal range to be reached after following the dosage recommendation
-> Water treatment products / chemicals able to change the measurement values of
the water towards the ideal values.
-> Volume of the test basis: Only if it is known how many litre or cubic metres water
are the basis for the measurement, so for example a pool with 50 m³ water or an
aquarium with 0,02 m³ water, the software will be able to calculate how much water
treatment chemicals are required to change the current water quality value so that
this is shifted within the ideal range.
The test basis volume is stored separately for each account. If this is missing, right
click on the account, select "Edit account", place a tick with "Test basis" and enter
the volume in m³.
Import failed
When / where: When attempting to import external data (as accounts)
Cause / recommendation
• When importing account data the file must specially formatted.
-> The data to be imported must be saved as a ".csv" file. In addition the column
headers must be in the exact sequence as described on pages PDA-14 and PDA-
15 and they must not contain any spelling mistakes. Also, all fields must be
formatted as "standard" and not as "text", "number" etc.
Only then will the data be imported correctly.
Suggested workaround: Simply export existing account data and you will have a
".csv" file with the correct headers and the correct formatting. In this copy your
account data, save the file and them import it in PrimeLab.
PDA-39 PDA-39