PrimeLab 1.0 MULTITEST User Manual page 352

PrimeLab Desktop Assistant
Menu: Error messages
Most error messages generated by the "PrimeLab Desktop Assistant" are self-
explanatory and will therefore not be discussed in detail; therefore not all error
messages possible are including in the list below.
There was no PrimeLab found.
When / where: Starting the software
Cause / recommendation
• PrimeLab is not switched on
-> switch on PrimeLab and restart the software
®
• Bluetooth transmitter (PrimeLab) not active
-> check whether the word BLUE is shown in white on black in the top right corner
®
of the display. If not, activate the Bluetooth transmitter by following the instructions
in chapter SET of these operating instructions
®
• The Bluetooth dongle (in the PC USB port) is either not inserted properly or
defective
-> check whether the dongle is firmly pushed into the USB port and the light is
flashing in red (if using the model supplied free of charge with PrimeLab). If the
® ®
Bluetooth dongle is in fact defective you can purchase any other Bluetooth dongle
to install on your PC. Then re pair the PrimeLab with your PC as described on
pages PDA-2 and PDA-3.
• Windows lists PrimeLab as a paired device, but cannot establish the connection.
-> Call up the list of connected devices (if you are using the free dongle supplied
®
with your PrimeLab you will see this list by right clicking the Bluetooth symbol in the
®
Task bar and selecting the entry "Show Bluetooth network devices"). Select
PrimeLab listed there, click on "Remove" and then re-pair PrimeLab as described
on pages PDA-2 and PDA-3.
Generation of recommendation impossible because no chemicals have been
deposited for the group.
When / where: When attempting to generate a dosage recommendation.
Cause / recommendation
• The "PrimeLab Desktop Assistant" can only calculate a dosage recommendation if
all data required for this are available. These are:
-> Measurement value
-> Ideal range to be reached after following the dosage recommendation
-> Volume of the test source (e.g. pool: 50 m³)
-> Water treatment products / chemicals able to change the measurement values of
the water towards the ideal values.
Water treatment products are deposited in the database as "decreasing" or
"increasing" chemicals in the menu "SETUP / Water treatment products".
Continued...
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