Troubleshooting Procedure Table (Continued)
Step Actions and Questions
3
Check the Paper Size Switch signals.
Verify +3.3 V on pins:
P/J821-1 <=> P/J80-4
P/J821-3 <=> P/J80-2
P/J821-4 <=> P/J80-1
Is there +3.3 V when actuated?
4
Check all pins on the SIZE Harness for
continuity.
1. Disconnect P/J80 and P/J821.
2. Check continuity between J80 <=> J821.
5
Check all pins on the OPFREC Harness
continuity.
1. Disconnect P/J171 or P/J172 and P/J83.
2. Check for continuity between J171/2 <=>
P83.
Configuration Errors
Invalid or Missing Configuration Card
The printer's Configuration Card is missing or defective.
Troubleshooting Reference Table
Applicable Parts
Configuration Card, PL9.1.31
Image Processor Board, PL9.1.3
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check the Configuration Card installation.
Remove and reinsert the Configuration
Card.
Does the error still occur?
3-64
Wiring and Plug/Jack References
Phaser 6300/6350 Color Laser Printer Service Manual
Yes
Go to Step 4.
Go to Step 5.
Replace the
Engine Control
Board
(page 8-104).
Yes
Replace the
Configuration Card.
If the problem
persists, replace the
I/P Board
(page 8-98).
No
Replace the
affected Paper
Size Switch
(page 8-25).
Replace the Size
Harness.
Replace the
affected
OPFREC
Harness.
No
Problem solved.