Ricoh M160 Service Manual page 692

IP-Fax Troubleshooting
3.3.2 IP-FAX RECEPTION
Cannot receive via IP Address/Host Name
Check Point
1 LAN cable connected?
2 Firewall/NAT is installed?
3 IP address of local fax registered?
4 Port number specified at remote sender
fax (if required)?
5 Specified port number correct (if
required)?
6 DNS server registered when host name
specified on sender side?
7 Network bandwidth too narrow?
8 Remote fax cancelled transmission?
SM
Action
Check the LAN cable connection.
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
Register the IP address.
Request the sender to specify the port
number.
Request the sender to check the port
number.
Contact the network administrator.

The sender machine displays
this error code if the sender
fax is a Ricoh model.
Request the system administrator to
increase the bandwidth.
Lower the start modem reception baud
rate on the receiving side.
IPFAX SW06
Check whether the remote fax
cancelled the transmission.
36 M160/M161 Fax Option