Ricoh M160 Service Manual page 675

Code Meaning
14-03 Access to SMTP Server
Denied (450)
14-04 Access to SMTP Server
Denied (550)
M160/M161 Fax Option
Suggested Cause/Action

Failed to access the SMTP server because
the access is denied.

SMTP server operating incorrectly.
Contact the system administrator to
determine if there is a problem with the
SMTP server and to check that the SMTP
server settings are correct.

Folder send destination is incorrect.
Contact the system administrator to
determine that the SMTP server settings
and path to the server are correct.

Device settings incorrect. Confirm that the
user name and password settings are
correct.

Direct SMTP destination incorrect. Contact
the system administrator to determine if
there is a problem at the destination at that
the settings at the destination are correct.

SMTP server operating incorrectly

Direct SMTP sending not operating
correctly
19
Error Codes
SM