Ricoh M160 Service Manual page 686

IFAX Troubleshooting
Communication
Route
Between e-mail
server and internet
SM
Item
1. E-mail account
on the server
1. E-mail server
1. E-mail account
on the Server
1. E-mail server
1. Destination
e-mail address
Action [Remarks]

Make sure that the machine can log
into the e-mail server.

Check that the account and password
stored in the server are the same as in
the machine.
[Ask the administrator to check.]

Make sure that the client devices
which have an account in the server
can send/receive e-mail.
[Ask the administrator to check.
Send a test e-mail with the machine's own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]

Make sure that the PC can log into the
e-mail server.

Check that the account and password
stored in the server are the same as in
the machine.
[Ask the administrator to check.]

Make sure that the client devices
which have an account in the server
can send/receive e-mail.
[Ask the administrator to check.
Send a test e-mail with the machine's own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]

Make sure that the e-mail address is
actually used.

Check that the e-mail address does
not contain incorrect characters such
as spaces.
30 M160/M161 Fax Option