Call Forward Unconditional
Activate
Call Forward Unconditional
Deactivate
Feature Misc
Feature Code Digits Timeout
Call Park
Parked Lots
Use Parklot as Extension
Parking Timeout (s)
Music On Hold Classes
Feature Codes
Voicemail Access Code
My Voicemail
Agent Pause
Agent Unpause
•
Default Code: *72
•
Enter the code and follow the voice prompt. Or enter the code
followed by the extension to forward the call.
•
Default Code: *73
•
Default Setting: 1000
•
Configure the maximum interval (in milliseconds) between the
digits input to activate the feature code.
•
Default Extension: 700
•
During an active call, initiate blind transfer and then enter this
code to park the call.
•
Default Extension: 701-720
•
These are the extensions where the calls will be parked, i.e.,
parking lots that the parked calls can be retrieved.
•
If checked, the parking lot number can be used as extension.
The user can transfer the call to the parking lot number to park
the call. Please note this parking lot number range might conflict
with extension range.
•
Default setting: 300
•
This is the timeout allowed for a call to be parked. After the
timeout, if the call is not picked up, the extension who parks the
call will be called back.
Select the Music on Hold Class.
•
Default Code: *98
•
Enter *98 and follow the voice prompt. Or dial *98 followed by
the extension and # to access the entered extension's voicemail
box.
•
Default Code: *97
•
Press *97 to access the voicemail box.
•
Default Code: *83
•
Pause the agent in all call queues.
•
Default Code: *84
•
Unpause the agent in all call queues.
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