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Grandstream Networks UCM6200 Series User Manual

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UCM6200 Series IP PBX
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  • Page 1 Grandstream Networks, Inc. UCM6200 Series IP PBX User Manual...

  • Page 2: Table Of Contents

    UCM6200 Series IP PBX User Manual Table of Content GNU GPL INFORMATION ................. 17   CHANGE LOG ................... 18   FIRMWARE VERSION 1.0.0.1 ......................18   WELCOME ....................19   PRODUCT OVERVIEW ................21   TECHNICAL SPECIFICATIONS ......................21  ...
  • Page 3 GLOBAL POLICY ......................... 91   GLOBAL TEMPLATES ......................... 99 MODEL CONFIGURATION ....................... 101     MODEL TEMPLATES ......................... 101   MODEL UPDATE ........................103 DEVICE CONFIGURATION ......................104   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 2 of 320...
  • Page 4 INBOUND ROUTE: MULTIPLE MODE ..................175   FAX INTELLIGENT ROUTE ....................... 176   FAX WITH TWO MEDIA ......................177   BLACKLIST CONFIGURATIONS ....................177 CONFERENCE BRIDGE ................. 180   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 3 of 320...
  • Page 5 EXTENSION GROUPS ................216   CONFIGURE EXTENSION GROUPS ....................216   USING EXTENSION GROUPS ......................217   PICKUP GROUPS ................... 218   CONFIGURE PICKUP GROUPS ...................... 218   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 4 of 320...
  • Page 6 CALL PARK ............................259     PARK A CALL ..........................259   RETRIEVE THE PARKED CALL ....................259 ENABLE SPY ............................ 259   INTERNAL OPTIONS ................262   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 5 of 320...
  • Page 7 GENERAL ........................... 288   NETWORK ..........................289   STORAGE USAGE ........................289   RESOURCE USAGE ........................290 SYSTEM EVENTS ..........................291     ALERT EVENTS LIST ........................ 291 Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 6 of 320...
  • Page 8 SERVICE CHECK ........................317   NETWORK STATUS ........................317 REMOTE ACCESS ..........................318     SSH ACCESS ..........................318 EXPERIENCING THE UCM6200 SERIES IP PBX ........320   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 7 of 320...
  • Page 9 Table of Tables UCM6200 Series IP PBX User Manual Table 1: Technical Specifications ........................ 21   Table 2: UCM6202/UCM6204 Equipment Packaging ................. 25   Table 3: LCD Menu Options ........................31   Table 4: UCM6202/UCM6204 LED INDICATORS ..................32  ...
  • Page 10 Table 76: Internal Options/General ......................262   Table 77: Internal Options/Jitter Buffer ...................... 264   Table 78: Internal Options/RTP Settings ....................265   Table 79: Internal Options/Payload ......................265   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 9 of 320...
  • Page 11 Table 101: API Configuration Files ......................301   Table 102: Network Upgrade Configuration ....................305   Table 103: Data Sync Configuration ......................310   Table 104: Cleaner Configuration ......................312   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 10 of 320...
  • Page 12 Table of Figures UCM6200 Series IP PBX User Manual Figure 1: UCM6202 Front View ........................25   Figure 2: UCM6202 Back View ........................26   Figure 3: UCM6204 Front View ........................26   Figure 4: UCM6204 Back View ........................27  ...
  • Page 13 Figure 77: Modify Selected Devices - Different Models ................111   Figure 78: Device List in Zero Config ......................112   Figure 79: Zero Config Sample - Global Policy ..................113   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 12 of 320...
  • Page 14 Figure 117: Upload Single Voice Prompt for Entire Language Pack ............196   Figure 118: Voicemail Email Settings ......................201   Figure 119: Voicemail Group ........................202   Figure 120: Ring Group ..........................204   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 13 of 320...
  • Page 15   Figure 159: Announcements Center Group Configuration ................ 280   Figure 160: Announcements Center Code Configuration ................. 281   Figure 161: Announcements Center Example ..................281   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 14 of 320...
  • Page 16 Figure 199: Reset and Reboot ........................313   Figure 200: Ethernet Capture ........................315   Figure 201: PING ............................315   Figure 202: Traceroute ..........................316   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 15 of 320...
  • Page 17 Figure 203: Troubleshooting Analog Trunks ..................... 317   Figure 204: Service Check ........................317   Figure 205: Network Status ........................318   Figure 206: SSH Access ........................... 319   Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 16 of 320...

  • Page 18: Gnu Gpl Information

    Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 17 of 320...

  • Page 19: Change Log

    Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.1  This is the initial version. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 18 of 320...

  • Page 20: Welcome

    The UCM6200 series supports a dual core 1GHz ARM Cortex A9 and 400Mhz VINETIC A8 processors, 1GB RAM and 4GB flash.
  • Page 21 Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 20 of 320...

  • Page 22: Product Overview

    TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, Network Protocols SSH, HTTP/HTTPS, PPPoE, SIP (RFC3261), STUN, SRTP, TLS Call Progress Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect Methods Disconnect, Busy Tone Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 21 of 320...
  • Page 23 25 simultaneous PSTN or IP participants Conference Bridges  UCM6208: Up to 6 password-protected conference bridges allowing up to 32 simultaneous PSTN or IP participants Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 22 of 320...
  • Page 24 FXS1 port will fail over to FXO 1 port, FXS 2 port will fail over to FXO 2 port. The user can still access the PSTN connected with the FXO interfaces from FXS interfaces. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 23 of 320...
  • Page 25 Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 24 of 320...

  • Page 26: Installation

    INSTALLATION Before deploying and configuring the UCM6200 series, the device needs to be properly powered up and connected to network. This section describes detailed information on installation, connection and warranty policy of the UCM6200 series. EQUIPMENT PACKAGING Table 2: UCM6202/UCM6204 Equipment Packaging...

  • Page 27: Connect The Ucm6204

    6. (Optional) Connect PSTN lines from the wall jack to the FXO ports; connect analog lines (phone and Fax) to the FXS ports. CONNECT THE UCM6204 Figure 3: UCM6204 Front View Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 26 of 320...

  • Page 28: Connect The Ucm6208

    5. Once the UCM6208 is successfully connected to network, the LED indicator for NETWORK in the front will be in solid green and the LCD shows up the IP address. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 27 of 320...

  • Page 29: Safety Compliances

    WARRANTY If the UCM6200 series IP PBX was purchased from a reseller, please contact the company where the device was purchased for replacement, repair or refund. If the device was purchased directly from Grandstream, contact our Technical Support Team for a RMA (Return Materials Authorization) number before the product is returned.
  • Page 30 Warning: Use the power adapter provided with the UCM6200 series IP PBX. Do not use a different power adapter as this may damage the device. This type of damage is not covered under warranty. -------------------------------------------------------------------------------------------------------------------------------------------- Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual...

  • Page 31: Getting Started

    This section provides step-by-step instructions on how to use the LCD menu, LED indicators and Web GUI of the UCM6200 series. Once the basic settings are done, users could start making calls from UCM6200 extension registered on a SIP phone as described at the end of this section.

  • Page 32: Table 3: Lcd Menu Options

    Press "OK" to start. Then press "Down" button to test different LCD Factory Menu patterns. When done, press "OK" button to exit.  Fan Mode Select "Auto" or "On".  LED Test Patterns Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 31 of 320...

  • Page 33: Use The Led Indicators

    The UCM6200 has LED indicators in the front to display connection status. The following table shows the status definitions. Table 4: UCM6202/UCM6204 LED INDICATORS LED Indicator LED Status Solid: Connected Flashing: Data Transferring OFF: Not Connected FXS (Phone/Fax) FXO (Telco Line) Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 32 of 320...

  • Page 34: Use The Web Gui

    Web browser such as Microsoft IE, Mozilla Firefox, Google Chrome and etc. Figure 7: UCM6204 Web GUI Login Page Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 33 of 320...
  • Page 35 8089. For example, if the LCD shows 192.168.40.167, please enter 192.168.40.167 in your web browser and the web page will be redirected to: https://192.168.40.167:8089 The option "Redirect From Port 80" can be configured under the UCM6200 web GUI->Settings->HTTP Server. -------------------------------------------------------------------------------------------------------------------------------------------- Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 34 of 320...

  • Page 36: Setup Wizard

    Once the setup is completed, the system is ready to go. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 35 of 320...

  • Page 37: Web Gui Configurations

    WEB GUI LANGUAGES Currently the UCM6200 series web GUI supports English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, Russian, Italian, Polish, German and etc. Users can select the displayed language in web GUI login page, or at the upper right of the web GUI after logging in.

  • Page 38: Save And Apply Changes

    5. Once successfully logged in to the voicemail, you will be prompted with the Voice Mail Main menu. 6. You are successfully connected to the PBX system now. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 37 of 320...

  • Page 39: System Settings

    UI using their extension number and password. All existing user accounts for web UI login will be displayed on User Management page as shown in the following figure. Figure 10: User Management Page Display USER PRIVILEGES Three privilege levels are supported:  Super Admin Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 38 of 320...

  • Page 40: Create New Web Ui User

    When logged in as Super Admin, click on to create a new account for web UI user. The following dialog will prompt. Configure the parameters as shown in below table. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 39 of 320...

  • Page 41: Table 6: User Management->Create New User

    Phone Number Once created, the Super Admin can edit the users by clicking on or delete the user by clicking on Figure 12: User Management – New Users Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 40 of 320...

  • Page 42: User Portal

    The following figure shows an example of login page using extension number 1000 as the username. Figure 14: User Portal Login After login, the web UI displays is shown as below. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 41 of 320...

  • Page 43: Concurrent Multi-User Login

    UI login, creating trunk, creating outbound rule and etc. There are 6 columns to record the operation details “Date”, “User Name”, “IP Address”, “Results”, “Page Operation” and “Specific Operation”. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 42 of 320...

  • Page 44: Table 7: Operation Log Column Header

    User could also filter the operation logs by time condition, IP address and/or username. Configure these conditions and then click on Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 43 of 320...

  • Page 45: Change Password

    5. Click on "Save" and the user will be automatically logged out. 6. Once the web page comes back to the login page again, enter the username "admin" and the new password to login. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 44 of 320...

  • Page 46: Change Bindng Email

    UCM6200 allows user to configure binding email in case login password is lost. UCM6200 login credential will be sent to the designated email address. The feature can be found under web UI->Settings->User Management->Change Binding Email. Figure 20: Change Binding Email Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 45 of 320...

  • Page 47: Network Settings

    Both ports can be used for uplink connection. Users will need assign LAN 1 or LAN 2 as the default interface in option "Default Interface" and configure "Gateway IP" for this interface. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 46 of 320...
  • Page 48 Enter the DNS server 1 address for static IP settings. The default setting is DNS Server 1 0.0.0.0. Enter the DNS server 2 address for static IP settings. DNS Server 2 Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 47 of 320...

  • Page 49: Table 10: Ucm6208 Network Settings->Basic Settings

    Enter the IP address for static IP settings. IP Address Enter the subnet mask address for static IP settings. Subnet Mask Enter the gateway IP address for static IP settings. Gateway IP Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 48 of 320...

  • Page 50: Figure 21: Ucm6200 Network Interface Method: Route

    When the UCM6200 has method set to Route in network settings, WAN port interface is used for uplink connection and LAN port interface is used as a router. Please see a sample diagram below. Figure 21: UCM6200 Network Interface Method: Route Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 49 of 320...

  • Page 51: Figure 22: Ucm6200 Network Interface Method: Switch

    Both WAN port and LAN port are used for uplink connection. Users will need assign LAN 1 or LAN 2 as the default interface in option "Default Interface" and configure "Gateway IP" if static IP is used for this interface. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 50 of 320...

  • Page 52: Figure 23: Ucm6200 Network Interface Method: Dual

    UCM6200 supports 802.1X as a supplicant/client to be authenticated. The following diagram and figure show UCM6200 uses 802.1X mode “EAP-MD5” on WAN port as client in the network to access Internet. Figure 24: UCM6200 Using 802.1X as Client Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 51 of 320...

  • Page 53: Static Routes

    GUI->Network Settings->Basic Settings to forward traffic. It can be used to define a route when no other routes are available or necessary, or used in complementary with existing routing on the UCM6200 as a failover backup, and etc. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 52 of 320...

  • Page 54: Table 12: Ucm6200 Network Settings->Static Routes

    LAN interface is eth0; WAN interface is eth1. Static routes configuration can be reset from LCD menu->Network Menu. The following diagram shows a sample application of static route usage on UCM6204. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 53 of 320...

  • Page 55: Figure 26: Ucm6204 Static Route Sample

    192.168.66.0 when registered on different interfaces on the UCM6204. Therefore, we need configure a static route on the UCM6204 so that the phones in isolated networks can make calls between each other. Figure 27: UCM6204 Static Route Configuration Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 54 of 320...

  • Page 56: Port Forwording

    The UCM6202/UCM6204 LAN port provides DHCP pool that connects to multiple phone devices in the LAN network 192.168.2.x. The UCM6202/UCM6204 is used as a router, with gateway address 192.168.2.1 Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 55 of 320...

  • Page 57: Figure 28: Ucm6202/Ucm6204 Port Forwarding Configuration

    Protocol Type: We select TCP here for web UI access using HTTP. Figure 28: UCM6202/UCM6204 Port Forwarding Configuration This will allow users to access the GXP2160 web UI from public side, by typing in address “1.1.1.1:8088”. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 56 of 320...

  • Page 58: Ddns Settings

    Here is an example of using noip.com for DDNS. 1. Register domain in DDNS service provider. Please note the UCM6200 needs to have public IP access. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 57 of 320...

  • Page 59: Figure 30: Register Domain Name On Noip.com

    Figure 31: UCM6200 DDNS Setting 3. Now you can use domain name instead of IP address to connect to the UCM6200 web UI. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 58 of 320...

  • Page 60: Firewall

    Current service information with port, process and type.  Typical firewall settings.  Custom firewall settings. The following table shows a sample current service status running on the UCM6200. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 59 of 320...

  • Page 61: Table 14: Ucm6200 Firewall->Static Defense->Current Service

    "Reject Rules" will be allowed to check:  Action: "Accept"  Type "In"  Destination port is set to the system login port (e.g., by default 8089)  Protocol is not UDP Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 60 of 320...

  • Page 62: Table 16: Firewall Rule Settings

    Changes" on the upper right of the web page. The new rule will be listed at the bottom of the page with sequence number, rule name, action, protocol, type, source, destination and operation. More operations below: Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 61 of 320...

  • Page 63: Dynamic Defense

    DYNAMIC DEFENSE Dynamic defense is supported on the UCM6200 series. It can blacklist hosts dynamically when the LAN mode is set to "Route" under web GUI->Settings->Network Settings->Basic Settings page. If enabled, the traffic coming into the UCM6200 can be monitored, which helps prevent massive connection attempts or brute force attacks to the device.

  • Page 64: Fail2Ban

    MaxRetry before the host is banned. The default setting is 10. Configure IP address, CIDR mask or DNS host in the whiltelist. Fail2Ban will not Fail2Ban Whitelist Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 63 of 320...

  • Page 65: Ldap Server

    UCM6200. If the UCM6200 has multiple LDAP phonebooks created, in the LDAP client configuration, users could use "dc=pbx,dc=com" as Base DN to have access to all phonebooks on the Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 64 of 320...

  • Page 66: Ldap Server Configurations

    The default phonebook list in this LDAP server can be viewed and edited by clicking on for the first phonebook under LDAP Phonebook. Figure 36: Default LDAP Phonebook DN Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 65 of 320...

  • Page 67: Ldap Phonebook

    PBX. Users cannot add or delete contacts directly. The contacts information will need to be modified via Web GUI->PBX->Basic/Call Routes->Extensions first. The default LDAP phonebook will then be updated automatically. Figure 38: LDAP Server->LDAP Phonebook Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 66 of 320...

  • Page 68: Figure 39: Add Ldap Phonebook

    Once added, users can select to edit the phonebook attributes and contact list (see figure below), or select to delete the phonebook. Figure 40: Edit LDAP Phonebook Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 67 of 320...

  • Page 69: Figure 41: Import Phonebook

    If the phonebook DN doesn’t exist on the UCM6200 LDAP Phonebook, a new phonebook with this phonebook DN will be created. The sample phonebook CSV file in above picture will result in the following LDAP phonebook in the Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 68 of 320...

  • Page 70: Ldap Client Configurations

    LDAP client on the SIP end points to use the default PBX phonebook. Assuming the server base dn is "dc=pbx,dc=com", configure the LDAP clients as follows (case insensitive): Server Address: LDAP server IP address Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 69 of 320...

  • Page 71: Figure 45: Ldap Client Configurations

    Port: 389 The following figure shows the configuration information on a Grandstream GXP2200 to successfully use the LDAP server as configured in Figure 35: LDAP Server Configurations Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 70 of 320...

  • Page 72: Http Server

    Google Chrome. By default, the PBX can be accessed via HTTPS using Port 8089 (e.g., https://192.168.40.50:8089). Users could also change the access protocol and port as preferred under Web GUI->Settings->HTTP Server. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 71 of 320...

  • Page 73: Email Settings

    Password when using type "Client". Specify the display name in the FROM header in the Email. Display Name Specify the sender's Email address. Sender For example, pbx@example.mycompany.com. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 72 of 320...

  • Page 74: Time Settings

    Please consider configuring auto time updating related changes when setting up the UCM6200 for the first time to avoid service interrupt after installation and deployment in production. -------------------------------------------------------------------------------------------------------------------------------------------- Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 73 of 320...

  • Page 75: Table 21: Time Auto Updating

    The 3rd number indicates weekday: 0,1,2,..,6 ( for Sun, Mon, Tues, ... ,Sat). Therefore, this example is the DST which starts from the First Sunday of April to the 1st Sunday of November. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 74 of 320...

  • Page 76: Set Time Manually

    To configure office time, go to Web UI->Settings->Time Settings->Office Time. Click on "Create New Office Time" to create an office time. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 75 of 320...

  • Page 77: Table 22: Create New Office Time

    Once done, click on "Save" and then "Apply Change" for the office time to take effect. The office time will be listed in the web page as the figure shows below. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 76 of 320...

  • Page 78: Holiday

    To configure holiday, go to Web UI->Settings->Time Settings->Holiday. Click on "Create New Holiday" to create holiday time. Figure 51: Create New Holiday Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 77 of 320...

  • Page 79: Table 23: Create New Holiday

    Click on "Delete Selected Holidays" to delete multiple selected holidays at once. -------------------------------------------------------------------------------------------------------------------------------------------- Note: For more details on how to use office time and holiday, please refer to the link below: http://www.grandstream.com/sites/default/files/Resources/How_to_use_office_time_and_holiday_UCM62 00.pdf -------------------------------------------------------------------------------------------------------------------------------------------- Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 78 of 320...

  • Page 80: Ntp Server

    If “USB Disk” or “SD Card” is selected, the recordings will be stored in the corresponding plugged in external storage device. Please note the options “USB Disk” and “SD Card” will be displayed only if they are plugged into the UCM6200. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 79 of 320...

  • Page 81: Figure 54: Recordings Storage Prompt Information

    Conference: Copy the conference recording files to the external device. Queue: Copy the call queue recording files to the external device. All: Copy all recording files to the external device. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 80 of 320...

  • Page 82: Login Timeout Settings

    If set to 0, there is no timeout for the web UI login session and the user will not be automatically logged out. Figure 56: Login Timeout Settings Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 81 of 320...

  • Page 83: Google Service Settings Support

    If you do not have OAuth2.0 project set up yet, please following the steps below to create new project and obtain credentials: 1. Go to Google Developers page https://console.developers.google.com/start Create a New Project in Google Developers page. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 82 of 320...

  • Page 84: Figure 58: Google Service->New Project

    4. Use the newly created login credential to fill in “OAuth2.0 Client ID” and “OAuth2.0 Client Secret”. 5. Click “Get Authentication Code” to obtain authentication code from Google Service. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 83 of 320...

  • Page 85: Figure 60: Google Service->Oauth2.0 Login

    Figure 60: Google Service->OAuth2.0 Login 6. Now UCM6200 is connected with Google Service. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 84 of 320...
  • Page 86 Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 85 of 320...

  • Page 87: Provisioning

    Each layer also has its own structure in different levels. Please see figure below. The details for each layer are explained in sections [GLOBAL CONFIGURATION] [MODEL CONFIGURATION] [DEVICE CONFIGURATION] Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 86 of 320...

  • Page 88: Auto Provisioning Settings

    LAN area in a centralized way. AUTO PROVISIONING SETTINGS By default, the Zero Config feature is enabled on the UCM6200 for auto provisioning. Three methods of auto provisioning are used. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 87 of 320...

  • Page 89: Figure 62: Ucm6200 Zero Config

    DHCP OFFER with the config server path URL in Option 66, for example, https://192.168.2.1:8089/zccgi/. The phone will then use the path to download the config file generated in the UCM6200.  mDNS Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 88 of 320...

  • Page 90: Table 24: Auto Provision Settings

    "Zero Config Extension Extension Segment" to the device. The default setting is disabled. Click on the link "Zero Config Extension Segment" to specify the Zero Config Extension Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 89 of 320...

  • Page 91: Discovery

    IP address. Then click on "Save" to start discovering the devices within the same network. To successfully discover the devices, "Zero Config" needs to be enabled on the UCM6200 web GUI->PBX->Zero Config->Auto Provisioning Settings. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 90 of 320...

  • Page 92: Global Configuration

    Global Policy can be accessed in web GUI->PBX->Zero Config->Global Policy page. On the top of the configuration table, users can select category in the "Options" dropdown list to quickly navigate to the category. The categories are: Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 91 of 320...

  • Page 93: Table 25: Global Policy Parameters->Localization

    Configure the URL or IP address of the NTP server. The SIP end device NTP Server may obtain the date and time from the server. Configure the time zone used on the SIP end device. Time Zone Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 92 of 320...

  • Page 94: Table 26: Global Policy Parameters->Phone Settings

    Call Progress Tones and reorder tone using the following syntax: f1=val, f2=val[, c=on1/ off1[- on2/ off2[- on3/ off3]]]; Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 93 of 320...

  • Page 95: Table 27: Global Policy Parameters->Contact List

    Specify the "name" attributes of each record which are returned in the LDAP search result. Example: Name Attribute   cn sn description Specify the "number" attributes of each record which are returned in the Number Attribute Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 94 of 320...
  • Page 96 Valid range is 5 to 720. Interval If set to "Yes", when XML phonebook is downloaded, the entries added Remove manually-edited manually will be automatically removed. entries on download Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 95 of 320...

  • Page 97: Table 28: Global Policy Parameters->Maintenance

    If enabled, the endpoint device will automatically upgrade if a new firmware is detected. Users can select automatic upgrading by day, by Automatic Upgrade week or by minute. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 96 of 320...

  • Page 98: Table 29: Global Policy Parameters->Network Settings

    ID information.  PPPoE Once selected, users need specify the Account ID, Password and Service Name for PPPoE. Advanced Setting Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 97 of 320...

  • Page 99: Table 30: Global Policy Parameters->Customization

    UCM6200. Check this option if the SIP end device supports 320 x 240 resolution for the LCD screen wallpaper. Screen Resolution 320 x 240  Source Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 98 of 320...

  • Page 100: Global Templates

    Users could then select the options to be modified and click on “Add Option” to add it into the global template. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 99 of 320...

  • Page 101: Figure 67: Edit Global Template

    The created global templates will show in the web UI->PBX->Zero Config->Global Templates page. Users can click on to delete the global template or click on “Delete Selected Templates” to delete multiple selected templates at once. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 100 of 320...

  • Page 102: Model Configuration

    Check this option to enable the model template. Active  Click on to edit the model template. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 101 of 320...

  • Page 103: Figure 68: Edit Model Template

    The following figure shows setting P value “P1362” to “en”, which means the display language on the LCD is set to English. For P value information of different models, please refer to configuration template here http://www.grandstream.com/support/tools. Figure 68: Edit Model Template Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 102 of 320...

  • Page 104: Model Update

    Model template package can be manually uploaded from local device through web UI. Please contact Grandstream customer support if the model package is needed for manual uploading. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 103 of 320...

  • Page 105: Device Configuration

    Line Keys and Multiple-Purposed Keys if supported on the selected model. 3. Click on “Create New Device” to save the configuration for this device. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 104 of 320...

  • Page 106: Manage Devices

    Config->Zero Config page. Users can see the devices with their MAC address, IP address, vendor, model and etc. Figure 72: Manage Devices  Click on to access the web UI of the phone.  Click on to edit the device configuration. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 105 of 320...

  • Page 107: Figure 73: Edit Device

    This is the lowest level configuration. The global policy configured in web UI->PBX->Zero Config->Global Policy will be applied here. Clicking on “Modify Global Policy” to redirect to page PBX->Zero Config->Global Policy. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 106 of 320...
  • Page 108 (5) Customize Device Settings This is the highest level configuration for the device. Click on “Modify Customize Device Settings” and following dialog will show. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 107 of 320...

  • Page 109: Figure 74: Edit Customize Device Settings

    P value number exists and clicking on it will lead to the matching option. For P value information of different models, please refer to configuration template here http://www.grandstream.com/sites/default/files/Resources/config-template.zip. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 108 of 320...

  • Page 110: Figure 75: Add P Value In Customize Device Settings

    If selected devices are of the same model, the configuration dialog is like the following figure. Configurations in five levels are all available for users to modify. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 109 of 320...

  • Page 111: Figure 76: Modify Selected Devices - Same Model

    If selected devices are of different models, the configuration dialog is like the following figure. Click to view more devices of other models. Users are only allowed to make modifications in Global Templates and Global Policy level. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 110 of 320...

  • Page 112: Figure 77: Modify Selected Devices - Different Models

    NOTIFY to the SIP end point device and trigger the provisioning process. The device will start downloading the generated configuration file from the URL contained in the NOTIFY message. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 111 of 320...

  • Page 113: Sample Application

    1. Go to web GUI->PBX->Zero Config->Zero Config Settings, select “Enable Zero Config”. 2. Go to web GUI->PBX->Zero Config->Global Policy, configure Date Format, Time Format and Firmware Source as follows. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 112 of 320...

  • Page 114: Figure 79: Zero Config Sample - Global Policy

    5. After 9 devices are powered up and connected to the LAN network, use “Auto Discover” function or “Create New Device” function to add the devices to the device list on web UI->PBX->Zero Config->Zero Config. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 113 of 320...

  • Page 115: Figure 80: Zero Config Sample - Device Preview 1

    8. For the 3 phones used by Spanish support, in “Basic” settings select an available extension for account 1 and click on “Save”. Then click on “Advanced” settings tab to bring up the following dialog. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 114 of 320...

  • Page 116: Figure 81: Zero Config Sample - Device Preview 2

    1 on “Basic” settings and click on “Save”. Users can see the preview of the device configuration in “Advanced” settings. There is no model template configured for GXV3275. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 115 of 320...

  • Page 117: Figure 82: Zero Config Sample - Device Preview 3

    English on LCD. The GXV3275 used by the supervisor will be provisioned to use the default language on LCD display since it’s not specified in the global policy. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 116 of 320...
  • Page 118 Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 117 of 320...

  • Page 119: Extensions

    "Create New User"->"Create New SIP Extension" and a new dialog window will show for users to fill in the extension information. Figure 83: Create New Device SIP extension options are divided into four categories:  Basic Settings  Media  Features  Specific Time Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 118 of 320...

  • Page 120: Table 33: Sip Extension Configuration Parameters->Basic Settings

    Configure the first name of the user. The first name can contain First Name characters, letters, digits and _. Configure the last name of the user. The last name can contain Last Name Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 119 of 320...

  • Page 121: Table 34: Sip Extension Configuration Parameters->Media

    If enabled, empty SDP packet will be sent to the SIP server periodically to Enable Keep-alive keep the NAT port open. The default setting is "Yes". Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 120 of 320...

  • Page 122: Table 35: Sip Extension Configuration Parameters->Features

    “Specific” has higher priority to “Office Times” if there is a conflict in terms of time period.  Specific time can be configured on the bottom of the extension configuration dialog. Scroll down the add Time Condition for specific Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 121 of 320...
  • Page 123 For Trunk: This extension is registered from a PBX. The default setting is “Normal”. Configure the maximum number of CCSS agents which may be allocated CC Max Agents Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 122 of 320...
  • Page 124 Trunk Auth Configure personal password when making outbound calls via trunk. Dial Trunk Password If enabled, SIP Password will accept only alphabet characters and digits. Support Hot-Desking Mode Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 123 of 320...

  • Page 125: Create New Iax Extension

    Configure the password for the user. A random secure password will be automatically generated. It is recommended to use this password for SIP/IAX Password security purpose. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 124 of 320...

  • Page 126: Table 38: Iax Extension Configuration Parameters->Media

    Configure to enable/disable requiring call token. If set to "Auto", it might lock out users who depend on backward compatibility when peer Require Call Token authentication credentials are shared between physical endpoints. The default setting is "Yes". Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 125 of 320...

  • Page 127: Table 39: Iax Extension Configuration Parameters->Features

    Specific time can be configured on the bottom of the extension configuration dialog. Scroll down the add Time Condition for specific time.  Office Time and Holiday could be configured on page Settings->Time Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 126 of 320...
  • Page 128 Time Condition for Ring basis of this time condition. Simultaneously Other Settings Configure the number of seconds to ring the user before the call is Ring Timeout Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 127 of 320...

  • Page 129: Create New Fxs Extension

    "Create New User"->"Create New FXS Extension" and a new dialog window will show for users to fill in the extension information. The configuration parameters are as follows. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 128 of 320...

  • Page 130: Table 41: Fxs Extension Configuration Parameters->Basic Settings

    Configure the password for user portal access. A random numeric password is automatically generated. It is recommended to use the User Password randomly generated password for security purpose. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 129 of 320...

  • Page 131: Table 42: Fxs Extension Configuration Parameters->Media

    Configure to enable/disable 3-way calling feature on the user. The default 3-Way Calling setting is enabled. Configure the number of rings before sending CID. Default setting is 1. Send CallerID After Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 130 of 320...

  • Page 132: Table 43: Fxs Extension Configuration Parameters->Features

    “Specific” has higher priority to “Office Times” if there is a conflict in terms of time period.  Specific time can be configured on the bottom of the extension configuration dialog. Scroll down the add Time Condition for specific Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 131 of 320...
  • Page 133 Hotline Type  Delay Hotline: When the phone is off-hook, if there is no dialing within 5 seconds, UCM6200 will dial the preset number. Other Settings Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 132 of 320...

  • Page 134: Batch Add Extensions

    In order to add multiple SIP extensions, BATCH add can be used to create standardized SIP extension accounts. However, unique extension user name can’t be set using BATCH add. Under Web GUI->PBX->Basic/Call Routes->Extensions, click on "Batch Add Extensions"->"Batch Add SIP Extensions". Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 133 of 320...

  • Page 135: Table 45: Batch Add Sip Extension Parameters

    GUI->CDR->Recording Files. When user dials voicemail code, the password verification IVR is skipped. Skip Voicemail Password If enabled, this would allow one-button voicemail access. By default this Verification Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 134 of 320...
  • Page 136 1. Other Settings Enable SRTP for the call. The default setting is "No". SRTP Select Fax mode for this user. The default setting is “None”. Fax Mode Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 135 of 320...

  • Page 137: Batch Add Iax Extensions

    Assign permission level to the user. The available permissions are “Internal”, “Local”, “National” and “International” from the lowest level to Permission the highest level. The default setting is “Internal”. Note: Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 136 of 320...

  • Page 138: Disa

    LDAP Phonebook. Configure the maximum duration of call-blocking. Call Duration Limit IAX Settings Max Number of Calls Configure the maximum number of calls allowed for each remote IP Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 137 of 320...

  • Page 139: Search And Edit Extension

    "Modify Selected Extensions" or "Delete Selected Extensions". Also, options "Edit” , "Reboot" and "Delete" are available per extension. User can search an extension by specifying the extension number to find an extension quickly. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 138 of 320...

  • Page 140: Figure 84: Manage Extensions

    Select the checkbox for the extension(s). Then click on "Modify Selected Extensions" to edit the extensions in a batch.  Delete selected extensions Select the checkbox for the extension(s). Then click on "Delete Selected Extensions" to delete the extension(s). Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 139 of 320...

  • Page 141: Export Extensions

    4. Select the option in "On Duplicate Extension" to define how the duplicate extension(s) in the imported csv file should be treated by the PBX.  Skip: Duplicate extensions in the csv file will be skipped. The PBX will keep the current extension Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 140 of 320...

  • Page 142: Email To User

    Mobile applications to scan it and get automatically provisioned. QR code provisioning is supported on Grandstream Softphone GS Wave Android application and iOS application. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 141 of 320...

  • Page 143: Figure 88: Account Registration Information And Qr Code

    Figure 88: Account Registration Information and QR Code Figure 89: LDAP Client Information and QR Code Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 142 of 320...

  • Page 144: Multiple Registrations Per Extension

    This feature can be enabled by configuring option “Concurrent Registrations” under web UI->PBX->Basic/Call Routes->Edit Extension. The default value is set to 1 for security purpose. Figure 91: Extension - Concurrent Registration Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 143 of 320...

  • Page 145: Sms Message Support

    SMS message. Please refer to the end device documentation on how to send and receive SMS message. SMS Message support is a new feature added since firmware 1.0.10.x. Figure 92: SMS Message Support Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 144 of 320...
  • Page 146 Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 145 of 320...

  • Page 147: Trunks

    Enable Polarity Reversal polarity reversal is used for signaling the disconnection of a phone line and the call will be considered as “hangup” on a polarity reversal. The Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 146 of 320...
  • Page 148 When the call goes out from this analog trunk, it will use the port that is not used last time. And it will always use the port in the order of port 1->2->10->16->1->2->10->16->1->2->10->16..., following the last port being used.  Descend Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 147 of 320...
  • Page 149 Frequencies Range: [0, 4000) Busy Level Range: (-300, 0) Congestion Tone Cadence Range: [0, 16383]. Select Tone Country "Custom" to manually configure Busy Tone value. Default value: f1=480@-50,f2=620@-50,c=250/250 Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 148 of 320...

  • Page 150: Pstn Detection

    Tone Country. The default setting is "United States of America (USA)".  PSTN Detection. Figure 93: UCM6200 FXO Tone Settings 4. Click on "Detect" to start PSTN detection. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 149 of 320...

  • Page 151: Figure 94: Ucm6200 Pstn Detection

    Destination Number: The number to be dialed for detecting. This number must be the actual PSTN number for the FXO port used as the destination channel. Figure 95: UCM6200 PSTN Detection: Auto Detect Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 150 of 320...

  • Page 152: Table 48: Pstn Detection For Analog Trunk

    UCM6200 will control the call to be established and hang up between caller and callee to finish the detection.  Semi-auto Detect Semi-auto detection requires answering or hanging up the call Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 151 of 320...

  • Page 153: Voip Trunks

    Click on to configure Direct Outward Dialing (DOD) for the SIP Trunk.  Click on to start LDAP Sync.  Click on to delete the VoIP trunk. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 152 of 320...

  • Page 154: Table 49: Create New Sip Trunk

    When making outgoing calls, the following rules are used to determine which CallerID will be used if they exist:  The CallerID configured for the extension will be looked up first. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 153 of 320...

  • Page 155: Table 50: Sip Register Trunk Configuration Parameters

    If enabled, the trunk CID will not be overridden by extension’s CID when Keep Trunk CID the extension has CID configured. The default setting is “No”. Turn on this option when the PBX is using public IP and communicating Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 154 of 320...

  • Page 156: Network

    For example, "1234567" is the From User in From Header: sip:1234567@trunk.UCM6200.provider.com. If enabled, the SIP INVITE message sent to the trunk will contain PPI (P-Preferred-Identity) header. The default setting is “No”. Send PPI Header Note: Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 155 of 320...
  • Page 157 Fax Mode  Fax Detect: Fax signal from the user/trunk during the call can be detected and the received Fax will be sent to the Email address Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 156 of 320...

  • Page 158: Table 51: Sip Peer Trunk Configuration Parameters

    If enabled, the trunk CID will not be overridden by extension’s CID when Keep Trunk CID the extension has CID configured. The default setting is “No”. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 157 of 320...
  • Page 159 Default: The global setting of DTMF mode will be used. The global setting for DTMF Mode setting is under web UI->PBX->SIP DTMF Mode Settings->ToS.  RFC2833: Send DTMF using RFC2833. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 158 of 320...
  • Page 160 LDAP Outbound Rule this rule. Specify the prefix for LDAP sync feature. The UCM6200 will automatically LDAP Dialed Prefix modify the remote contacts by adding this prefix. CC Settings Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 159 of 320...

  • Page 161: Table 52: Create New Iax Trunk

    Configure the Caller ID. This is the number that the trunk will try to use Caller ID when making outbound calls. For some providers, it might not be possible Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 160 of 320...

  • Page 162: Table 54: Iax Peer Trunk Configuration Parameters

    Table 54: IAX Peer Trunk Configuration Parameters Basic Settings Configure a unique label to identify this trunk when listed in outbound Provider Name rules, inbound rules and etc. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 161 of 320...
  • Page 163 If no Email address can be found for the user, the Fax will be sent to the default Email address configured in Fax setting page under web UI->PBX->Internal Options->Fax/T.38. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 162 of 320...

  • Page 164: Direct Outward Dialing (Dod)

    In this case, Company ABC would select the CEO's extension. After making the selection, click on the button to move the extension(s) to the "Selected Extensions" list. Figure 97: DOD extension selection Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 163 of 320...

  • Page 165: Figure 98: Edit Dod

    Once completed, the user will return to the EDIT DOD page that shows all the extensions that are associated to a particular DOD. Figure 98: Edit DOD Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 164 of 320...
  • Page 166 Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 165 of 320...

  • Page 167: Sla Station

    LINE key on the phone will pick up the call on the first trunk here. SLA Station Options Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 166 of 320...

  • Page 168: Sample Configuration

    Make sure “SLA Mode” is enabled for the analog trunk. Once enabled, this analog trunk will be only available for the SLA stations created under web UI->Basic/Call Routes->SLA Station page. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 167 of 320...

  • Page 169: Figure 100: Enable Sla Mode For Analog Trunk

    1002 and 1005, are configured to be associated with SLA trunk “fxo1”. Figure 102: SLA Example - SLA Station 3. On the SIP phone 1, configure to register UCM6200 extension 1002. Configure the MPK as BLF mode Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 168 of 320...

  • Page 170: Figure 103: Sla Example - Mpk Configuration

    If the external line is previously put on hold by an SLA station, another station that monitors the same SLA trunk could unhold the call by pressing the BLF key if “Hold Access” is set to “open” on the analog trunk and the SLA station. Firmware Version 1.0.0.1 UCM6200 Series IP PBX User Manual Page 169 of 320...

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