Panasonic KX-TDA100 User Manual
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Panasonic KX-TDA100 User Manual

Hybrid ip-pbx
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See also: Pc Programming Manual , User Manual
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA100/KX-TDA200: Version 2.0
Hybrid IP-PBX

User Manual

KX-TDA100
KX-TDA200
Model

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Summary of Contents for Panasonic KX-TDA100

  • Page 1: User Manual

    Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA100/KX-TDA200: Version 2.0 Hybrid IP-PBX User Manual KX-TDA100 KX-TDA200 Model...

  • Page 2: Feature Highlights

    Appendix (Page 151) Easy Operation If you are using a Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display, it helps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped.
  • Page 3 In This Manual, • Proprietary Telephone is abbreviated as "PT". Single Line Telephone is abbreviated as "SLT". Portable Station is abbreviated as "PS". Proprietary Telephone with a Display is abbreviated as "Display PT". Digital Proprietary Telephone is abbreviated as "DPT". •...

  • Page 4: Important Information

    Important Information WARNING • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. • WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER. • DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.

  • Page 5: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.

  • Page 6: Save These Instructions

    Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS User Manual...
  • Page 7 If the telephone operates properly, do not reconnect the unit to the line until the problem has been repaired by an authorized Panasonic Factory Servicenter. If the telephone does not operate properly, chances are that the problem is in the telephone system, and not in the unit.
  • Page 8 • Telephone numbers to which the system will be connected • Make: Panasonic • Model: KX-TDA100 and KX-TDA200 • Certification No.: found on the side of the unit • Ringer Equivalence No.: 0.3A •...
  • Page 9 Combined Use with Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 10 For Cell Station CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void user's authority to operate this device. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 11: Table Of Contents

    Table of Contents Operation... 13 Before Operating the Telephones ... 14 1.1.1 Before Operating the Telephones ... 14 Making Calls ... 23 1.2.1 Basic Calling ... 23 1.2.2 Easy Dialing ... 27 1.2.3 Redial... 31 1.2.4 When the Dialed Line is Busy or There is No Answer ... 31 1.2.5 Alternate Calling—Ring/Voice...
  • Page 12 Call Center ...87 1.8.1 Log-in/Log-out, Wrap-up ...87 1.8.2 Incoming Call Distribution Group Monitor ...89 1.8.3 Manual Queue Redirection ...92 User-supplied Equipment...93 1.9.1 Doorphone/Door Opener ...93 1.9.2 External Relay...94 1.9.3 External Sensor ...95 1.9.4 Host PBX ...95 1.9.5 Voice Processing System...96 1.10 Walking Extension ...

  • Page 13: Operation

    Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. User Manual...

  • Page 14: Before Operating The Telephones

    What Kind of Telephone Can Be Used? You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the KX-T7636 or KX-NT136. You can also use a Panasonic Portable Station (PS), e.g., KX-TD7690.

  • Page 15: Your Extension Number

    You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix). Display In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.
  • Page 16 1.1 Before Operating the Telephones Icon Descriptions The following icons show you the feature availability, notes and action to use the features. This feature cannot be used with a single line telephone. See "Programming" for Related Programming if necessary. Off-hook (One of the following). •...

  • Page 17: When You Use A Panasonic Proprietary Telephone

    When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make operations simple.

  • Page 18: Customized Buttons

    1.1 Before Operating the Telephones PROGRAM: PROGRAM Used to enter and exit the Programming mode. RELEASE: RELEASE Used to disconnect the line. Programmable Feature (PF): Located on the upper part of the CO (PF) button array or on the DSS Console. Assigns the desired button and used to access the stored feature.
  • Page 19 Buttons Single-CO (S-CO) Used to access a specified CO line for making or receiving outside calls. Used to access an extension with one touch. Direct Station Selection (DSS) It is also possible to be changed to the other feature button. One-touch Dialing Used to access a desired party or system feature with one touch.
  • Page 20 1.1 Before Operating the Telephones Buttons Release Toll Restriction (TRS) Calling Line Identification Restriction (CLIR) Connected Line Identification Restriction (COLR) Headset Time Service Switching Mode (Automatic/Manual) Two-way Record Two-way Transfer One-touch Two-way Transfer Live Call Screening (LCS) Voice Mail Transfer Network Direct Station Selection (NDSS) Check-in...

  • Page 21: How To Follow The Steps

    How to Follow the Steps An example of system operation is shown below. Calling Another Extension Intercom Call PT/SLT/PS PT and SLT extension no. (DSS) Off-hook. Dial extension number or press DSS. The DSS button light shows the current status as follows: Off: The extension is idle.

  • Page 22: Connection Example

    1.1 Before Operating the Telephones Connection Example This diagram shows you a connection example. Telephone Company Computer Printer External Sensor/ External Relay Doorphone & Door Opener External Music Source Pager/ Amplifier Speaker User Manual Computer Hybrid IP-PBX Single Line Telephone Single Line Telephone Digital Proprietary...

  • Page 23: Making Calls

    Making Calls 1.2.1 Basic Calling – Calling Another Extension – Calling an Outside Party – TIE Line Access – Account Code Entry Calling Another Extension Intercom Call When your telephone does not access an outside line automatically PT and SLT PT/SLT/PS extension no.

  • Page 24: Calling An Outside Party

    1.2 Making Calls • To call using a directory, refer to "1.11.2 Directories". • For quick operation If you are an operator or dial some extensions frequently, DSS buttons are useful. Customizing Your Phone • 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing Select the seized line when going off-hook.

  • Page 25: Co Line Group Access

    CO Line Group Access PT/SLT/PS PT and SLT (G-CO) Off-hook. Press G-CO or enter CO line group access number and then CO line group number (2 digits). To select the specified CO line PT and SLT PT/PS (S-CO) Off-hook. Press S-CO . •...

  • Page 26: Tie Line Access

    1.2 Making Calls TIE Line Access You can access extensions connected to other PBXs in a private network. To call PT/SLT/PS Off-hook. Enter 7. To call with one touch PT and SLT PT/PS (NDSS) Press NDSS . Off-hook. • To start monitoring another PBX extension after customizing an NDSS button, go off- hook, press the NDSS button, and go on-hook.

  • Page 27: Easy Dialing

    Seize CO line before entering outside phone number. • A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up. • Account codes may use the digits "0" through "9".

  • Page 28: Personal Speed Dialing

    1.2 Making Calls One-touch Dialing You can store a phone number into the flexible button for one-touch operation. PT/PS Press One-touch Off-hook. Dialing . Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a One-touch Dialing button, store the desired phone number or feature number.

  • Page 29: System Speed Dialing

    To dial PT/SLT AUTO DIAL STORE Off-hook. Press AUTO DIAL or enter • To call using a directory, refer to "1.11.2 Directories". System Speed Dialing You can make calls using speed dialing numbers stored in the PBX. PT/SLT/PS AUTO DIAL STORE Off-hook.

  • Page 30: Quick Dialing

    1.2 Making Calls To set/cancel PT/SLT/PS Off-hook. Enter To dial PT/SLT/PS Off-hook. • To call another party, dial the desired party's phone number before the preprogrammed number is dialed. • You should assign the intercom line as the seized line when going off-hook. (Preferred Line Assignment—Outgoing) •...

  • Page 31: Redial

    1.2.3 Redial This is convenient when calling the same outside party again. – Last Number Redial Last Number Redial PT/SLT/PS REDIAL Off-hook. Press REDIAL or enter # . • Up to 32 digits can be stored and redialed. • After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry. •...

  • Page 32: Automatic Callback Busy Cancel

    1.2 Making Calls To set (for both extension and CO line) PT/SLT/PS While hearing a busy tone C.Tone Enter 6 . On-hook. To answer the callback ringing from an idle extension PT/SLT/PS While hearing a callback ringing R.B.Tone Off-hook. To answer the callback ringing from an idle CO line PT/SLT/PS While hearing a callback ringing outside...

  • Page 33: Call Waiting

    Call Waiting You can inform the called party that your call is waiting. This feature is also known as Busy Station Signaling (BSS). PT/SLT/PS While hearing a busy tone Enter 1 . • Depending on the other party's telephone, the "Off-hook Call Announcement (OHCA)" and the "Whisper OHCA"...
  • Page 34 1.2 Making Calls To leave/cancel a message waiting indication PT/SLT/PS PT and SLT Off-hook. Enter For a called extension To check the left message and call back PT/PS While on-hook MESSAGE Off-hook. Press MESSAGE until the desired extension appears. To call back PT/SLT/PS Off-hook.

  • Page 35: Executive Busy Override

    • The Message button light or Message/Ringer Lamp shows the current status as follows: Off: No message Red on: You have a message. • The display shows the messages starting with the most recent call. • At a called extension, the MESSAGE button allows you to clear message waiting indications if you do not want to call the callers back.
  • Page 36 1.2 Making Calls To join an outside call PT/PS Party joining the call (CO) Off-hook. Press corresponding CO . Parties in the conversation During a conversation To leave a three-party conversation with an outside party and let the two other parties talk (originating extension only) PT/PS Originating party in the conversation...

  • Page 37: Call Monitor

    For the originating extension To talk to each party alternately PT/PS During a conversation To continue TRANSFER Press TRANSFER . • You can also deny others the possibility of joining your conversation (Default: Allow). Refer to "1.7 Extension Settings". Call Monitor The preprogrammed extension can monitor another extension.

  • Page 38: Alternate Calling-Ring/Voice

    1.2 Making Calls 1.2.5 Alternate Calling—Ring/Voice The caller can alternate the alerting method, either ring or voice, when making an intercom call. On the other hand, any extension can set the alerting method, either ring or voice, when receiving an intercom call. Ringing (Default): You can call the other party with a ring tone.

  • Page 39: Calling Without Restrictions

    1.2.6 Calling without Restrictions – Remote COS Access Remote COS Access You can use your calling privileges (Class of Service) at another extension. You may override restrictions which have been set. To use this feature, an original extension number and an extension PIN (Personal Identification Number) are required.

  • Page 40: Direct Inward System Access (Disa)

    1.2 Making Calls 1.2.7 Direct Inward System Access (DISA) – Calling through DISA Calling through DISA When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an extension. You do not need the operator's assistance.
  • Page 41 To call an outside party From Outside Telephone In No Security Mode DISA phone no. Off-hook. Dial DISA phone number. In Trunk Security Mode/All Security Mode DISA phone no. Off-hook. Dial DISA phone number. extension PIN C.Tone & D.Tone verified code PIN Enter extension PIN or verified code PIN (max.10 digits).

  • Page 42: Remote Setting

    1.2 Making Calls • WARNING When you enable the Outside-to-Outside Call feature of DISA, and a third party discovers the password (verified code PIN/extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account.
  • Page 43 Through DISA From Outside Telephone DISA phone no. R.B.Tone & DISA message Dial DISA Off-hook. phone number. extension PIN C.Tone & D.Tone Enter extension PIN (max. 10 digits). If a wrong extension PIN is entered, you hear an alarm tone. PIN: Personal Identification Number Enter desired...

  • Page 44: Receiving Calls

    1.3 Receiving Calls Receiving Calls 1.3.1 Answering Calls PT/SLT/PS Off-hook. Select one of the following methods: · Lift the handset to receive the preferred line. (Default: Ringing line is selected.) · Press the SP-PHONE button. · Press the flashing CO, INTERCOM or G-DN button directly. ·...

  • Page 45: Hands-Free Answerback

    1.3.2 Hands-free Answerback You can answer an incoming call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed number of rings.

  • Page 46: Trunk Answer From Any Station (Tafas)

    1.3 Receiving Calls • If you receive a call waiting tone, you can ask a third party to pick up your second call with Directed Call Pickup. • If there are multiple incoming calls for the same group, the longest waiting call is received first. •...

  • Page 47: Answer/Release Button

    1.3.5 ANSWER/RELEASE Button The ANSWER and RELEASE buttons are convenient for operators using headsets. With the ANSWER button, you can answer all incoming calls. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call. To answer ANSWER Press ANSWER .
  • Page 48 1.3 Receiving Calls To transfer an outside call to an extension with a one-touch operation During a conversation (DSS) Press DSS . The other party is placed on hold and the destination extension is called immediately. To end a conversation During a conversation RELEASE Press RELEASE.

  • Page 49: During A Conversation

    During a Conversation 1.4.1 Call Transfer – Transferring to an Extension on the PBX – Transferring to an Outside Party Using the PBX Service • You can transfer a held call without talking by going on-hook. If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an outside call is not answered within a specified time, it is automatically disconnected.

  • Page 50: Transferring To An Outside Party Using The Pbx Service

    1.4 During a Conversation To transfer with one touch (One-touch Transfer) PT/PS During a conversation (DSS) Press DSS . Talk. You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded. •...

  • Page 51: Call Hold

    • Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period. • To return to the held call before the destination answers, press the TRANSFER button, corresponding CO, G-DN or INTERCOM button, or the hookswitch. Customizing Your Phone •...
  • Page 52 1.4 During a Conversation Call Hold Retrieve PT/SLT/PS At the holding extension (Call Hold Retrieve) (CO) Off-hook. Press flashing CO or INTERCOM , or enter To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) Off-hook.

  • Page 53: Call Park

    • For simple operation, you can automatically hold a call by pressing another CO, G-DN or INTERCOM button, only if preprogrammed. (Automatic Call Hold) Consult your dealer. Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call.

  • Page 54: Call Park Retrieve

    1.4 During a Conversation Call Park Retrieve PT/PS (Call Park) Press a flashing Call Park . PT/SLT/PS Off-hook. Enter • If a call is parked automatically, confirm the parking zone number on the display. • If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm the stored parking zone number.

  • Page 55: Call Splitting

    1.4.3 Call Splitting When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately). To alternate between the parties leaving one party on hold temporarily PT/PS During a conversation TRANSFER C.Tone extension no.

  • Page 56: Call Waiting

    1.4 During a Conversation During a conversation C.Tone Press Recall/ Dial the other party's hookswitch . extension number . 1.4.4 Call Waiting – Answering Call Waiting in the PBX – Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting.
  • Page 57 2. To hold the current call and then talk to the new party PT/PS While hearing a tone HOLD Press CO or Press HOLD . INTERCOM . Disregard this step if both parties are extensions. While hearing a tone Press Recall/hookswitch . After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the first call.
  • Page 58 1.4 During a Conversation 2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again. PT/PS During a conversation HOLD...

  • Page 59: Answering Call Waiting From The Telephone Company

    Customizing Your Phone • 3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection If you select "Tone 1", you will hear the same tone for Call Waiting from an outside party and an extension. If you select "Tone 2", you will hear different tones for Call Waiting from an outside party and an extension.

  • Page 60: Multiple Party Conversation

    1.4 During a Conversation 1.4.5 Multiple Party Conversation – Conference – Unattended Conference – Leaving Three-party Conference – Privacy Release Conference You can add one or more parties to your conversation. To establish a conference call PT/PS During a conversation CONF desired phone no.
  • Page 61 During a conversation desired phone no. Press Recall/ Dial desired hookswitch . phone number . Seize CO line before dialing outside phone number. Talk with multiple parties. To establish a conference call when receiving a call from an outside party during a two-party conversation PT/PS While hearing a call waiting tone...
  • Page 62 1.4 During a Conversation To add four or more parties to a conference PT/PS During a conversation desired CONF phone no. Press CONF . Dial desired phone number . Seize CO line before dialing outside phone number. To add an outside party on hold to a conference PT/PS During a 3- to 7-party conference CONF...
  • Page 63 To disconnect one party and then talk to the other in a three-party conversation PT/PS During a conversation TRANSFER Press TRANSFER once Press FLASH/RECALL .* or twice to establish a conversation with the party to be disconnected. The other party will be put on hold. •...

  • Page 64: Unattended Conference

    1.4 During a Conversation Unattended Conference The other parties can continue their conversation. To leave a conference PT/PS During a 3- to 7-party conference CONF Press CONF . On-hook. To return while others are talking (CO) INTERCOM Press flashing green CO or INTERCOM . To complete a conversation PT/SLT/PS During a conversation...

  • Page 65: Leaving Three-Party Conference

    Leaving Three-party Conference The other two parties can continue their conversation. To leave a conference PT/PS During a three-party conference TRANSFER Press TRANSFER . On-hook. During a three-party conference Press Recall/hookswitch . On-hook. To complete a conversation PT/SLT/PS During a conversation On-hook.

  • Page 66: Privacy Release

    1.4 During a Conversation Privacy Release You can let a third party join your current outside call and establish a three-party conversation. You can also leave the conversation and then let the two other parties talk. To let a third party join your conversation and establish a three-party conversation PT/PS Your extension (on the outside call) (S-CO)

  • Page 67: Mute

    1.4.6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. To set/cancel During a conversation AUTO ANS MUTE VOICE CALL MUTE...

  • Page 68: Headset Operation

    1.4 During a Conversation • The SP-PHONE button light shows the current status as follows: Off: The voice is heard through the handset. On: The voice is heard through the speaker and the handset. • This feature is controlled work by programming. Ask your manager. •...
  • Page 69 To use the handset during a conversation using the headset Off-hook. To talk in hands-free mode during a conversation using the headset (Headset) Press red Headset . • The Headset button light shows the current status as follows: Off: Headset mode off Red on: Headset mode on Customizing Your Phone •...

  • Page 70: Absence Settings

    1.5 Absence Settings Absence Settings 1.5.1 Call Forwarding – Call Forwarding (FWD) Call Forwarding (FWD) You can have your incoming calls forwarded to a specified destination. All Calls: All calls are forwarded. Preset extensions may also forward from their own receiving group. Busy: All calls are forwarded when your extension is busy.
  • Page 71 To set/cancel PT/SLT/PS Off-hook. Enter 71 . destination extension no. CO line outside phone no. access no. (max. 32 digits) Enter destination extension number . Or enter CO line access number and then outside phone number . To set from another extension PT/SLT/PS Off-hook.
  • Page 72 1.5 Absence Settings To set the timer for "No Answer" and "Busy/No Answer" PT/SLT/PS Enter Off-hook. Call Forwarding (FWD) for your Incoming Call Distribution Group ICD Group: Incoming Call Distribution Group PT/SLT/PS Off-hook. Enter destination extension no. CO line outside access no.

  • Page 73: Absent Message

    1.5.2 Absent Message You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone.
  • Page 74 1.5 Absence Settings Message no. Out until %%/%% (Month/Day) In a Meeting A message assigned for each extension. (Personal Absent Message) To set PT/SLT/PS Off-hook. Enter C.Tone Enter #. To cancel PT/SLT/PS Enter Off-hook. • Enter the desired value in the "%" positions. You must enter the correct number of characters as represented by the "%"...

  • Page 75: Extension Lock

    1.5.3 Extension Lock You can lock your extension so that other users cannot make inappropriate outside calls. This feature is also known as Electronic Station Lockout. To lock PT/SLT/PS Off-hook. Enter To unlock PIN: Personal Identification Number PT/SLT/PS Off-hook. 77 . Enter •...

  • Page 76: Paging

    1.6 Paging Paging 1.6.1 Paging – Group Paging – Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously. To page PT/SLT/PS Off-hook. Enter •...

  • Page 77: Answering/Denying A Paging Announcement

    • After you go on-hook, the caller can talk to the person who answers the page. 1.6.2 Answering/Denying a Paging Announcement To answer Off-hook. Enter Paging Deny Off-hook. Enter • The following are extensions that cannot receive a paging announcement: –...

  • Page 78: Extension Settings

    1.7 Extension Settings Extension Settings 1.7.1 Timed Reminder You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wake-up call. The alarm can occur either once or daily (every day until canceled) at a preset time. When you go off–hook to answer, you will hear a special dial tone or prerecorded message.

  • Page 79: Do Not Disturb (Dnd)

    To confirm TRANSFER Press TRANSFER several times. • You can also confirm the Timed Reminder by using the soft button. • The alarm keeps ringing for preprogrammed seconds. • If you receive an incoming call during ringback, the ringing starts after the ringback stops. •...
  • Page 80 1.7 Extension Settings • The FWD/DND button light shows the current status as follows: Off: Neither feature is set. Flashing red slowly: FWD mode Red on: DND mode • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode.

  • Page 81: Call Waiting/Off-Hook Call Announcement (Ohca)/Whisper Ohca

    1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/ Whisper OHCA During a conversation, you can be informed of a call waiting with a tone or voice announcement through your built-in speaker or handset. (Default: Enable—Tone) Call Waiting Tone: a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to "3.1.2 Settings on the Programming Mode".

  • Page 82: Calling Line Identification Presentation (Clip)

    1.7 Extension Settings 1.7.4 Calling Line Identification Presentation (CLIP) CLIP: When making an outside call, you can present your preprogrammed telephone number to the called party. You can select the telephone number sent, either the number of the line used or the number assigned to your extension.

  • Page 83: Executive Busy Override Deny

    1.7.6 Executive Busy Override Deny PT/SLT/PS Off-hook. Enter • Some extensions may be prohibited from performing this feature. 1.7.7 Background Music (BGM) You can listen to the background music through your telephone speaker while on-hook. An external music source, such as a radio, must be connected. If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops temporarily.

  • Page 84: Data Line Security

    1.7 Extension Settings 1.7.8 Data Line Security You can protect the line against audible notification tones, such as a call waiting tone during a conversation. Set this feature if your extension has a data communication device, such as a computer or fax machine connected to ensure secure data transmission.

  • Page 85: 1.7.10 Paralleled Telephone

    1.7.10 Paralleled Telephone A digital proprietary telephone extension user can choose whether the single line telephone connected in parallel will ring or not, when an incoming call is received. (Default: Ring) Enter Off-hook. • Even if "No ring" is selected, calls can be made and answered on the single line telephone by lifting the handset.

  • Page 86: 1.7.12 Extension Feature Clear

    1.7 Extension Settings • Some wired telephones are prohibited from using this feature. • If you go off-hook while your paralleled telephone is in use, the call will switch over to you. 1.7.12 Extension Feature Clear You can reset the settings of the following features on your extension to the default settings with one operation.

  • Page 87: Call Center

    Call Center 1.8.1 Log-in/Log-out, Wrap-up You can control your status in an incoming call distribution group. When in the Log-out mode, incoming calls to the group will not ring at your extension. When you return, calls will again ring at your extension. (Default: Log-in) Even if your extension is logged-in, you can have a specified time period (wrap-up time) when you will not receive calls after completing a previous call.
  • Page 88 1.8 Call Center PT/PS ICD Group: Incoming Call Distribution Group While on-hook (Log-in/Log-out) Press Log-in/Log-out . PT/PS While on-hook (Log-in/Log-out of a Specified Group) Press Log-in/Log-out of a Specified Group . To enter/leave the Not Ready mode PT/SLT/PS Off-hook. Enter To set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready mode) PT/PS While on-hook...

  • Page 89: Incoming Call Distribution Group Monitor

    • * The status will be as follows: Ready Not Ready Not Ready Wrap-up Not Ready • The Log-in/Log-out of a specified group button light shows the current status as follows: Off: Log-in mode Red on: Log-out mode • The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready mode.

  • Page 90: Monitoring The Status Of Waiting Calls

    1.8 Call Center Monitoring the Status of Waiting Calls The Supervisor extension can monitor the status of calls waiting to be answered in the queue. If an incoming call distribution group has an overflowed call, the display shows the status automatically. The following information is displayed.

  • Page 91: Monitoring And Changing The Log-In/Log-Out Status Of Extensions

    Monitoring and Changing the Log-in/Log-out Status of Extensions The Supervisor extension can monitor the Log-in/Log-out status of the incoming call distribution group members by the DSS button light. It can also change their Log-in/Log-out status if needed. To monitor Display PT After viewing the status of waiting calls SPRVS Press "SPRVS".

  • Page 92: Manual Queue Redirection

    1.8 Call Center 1.8.3 Manual Queue Redirection When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are put in a waiting queue. Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting call in the queue to a preset destination manually.

  • Page 93: User-Supplied Equipment

    User-supplied Equipment 1.9.1 Doorphone/Door Opener You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party can receive the calls from the doorphone. You can open the door. – Doorphone Call – Door Open Doorphone Call To call from the doorphone Doorphone...

  • Page 94: External Relay

    1.9 User-supplied Equipment Door Open Some extensions may be prohibited from using this feature. From a specified extension PT/SLT/PS Off-hook. Enter From any extension while talking to the doorphone PT/SLT/PS C.Tone Enter 5 . On-hook. • The door open will be triggered for a specified time period. 1.9.2 External Relay Preprogrammed extensions can switch on a relay (e.g., alarm) connected to the PBX.

  • Page 95: External Sensor

    1.9.3 External Sensor Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm) connected to the PBX. To answer a sensor call PT/SLT/PS D.Tone Off-hook. • If you do not answer a sensor call within a specified time period, the sensor call will stop. 1.9.4 Host PBX –...

  • Page 96: Voice Processing System

    You or an outside party can access the Voice Processing System from a telephone. – Call Forwarding to Voice Mail (Voice Mail Integration) If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVS series) using digital integration, the following features are also available: –...

  • Page 97: Live Call Screening (Lcs)

    To transfer a call to a mailbox PT/PS During a conversation (Voice Mail Transfer) extension no. Press Voice Mail Press DSS or enter desired Transfer . extension number . To listen to messages PT/SLT/PS MESSAGE voice mail floating extension no. Off-hook.
  • Page 98 1.9 User-supplied Equipment • Set the Live Call Screening feature. To set Live Call Screening PT/PS PIN: Personal Identification Number extension PIN (Live Call Screening) Press Live Call Enter extension PIN Screening. (max. 10 digits). This is required only when an extension PIN is stored.
  • Page 99 Operation Flowchart The operations in the shaded areas can be done hands-free. PT/PS Hands-free Mode Monitoring No operation Stop monitoring Answering SP-PHONE (Live Call Screening) Press Live Call monitoring Screening . MONITOR Press SP-PHONE SP-PHONE or MONITOR . Press SP-PHONE or MONITOR .
  • Page 100 1.9 User-supplied Equipment Two-way Record You can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation. To record into your mailbox PT/PS During a conversation To stop recording, press this button again.
  • Page 101 • Note: Many states have imposed regulations on the manner in which 2-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information. Customizing Your Phone •...

  • Page 102: 1.10 Walking Extension

    1.10 Walking Extension 1.10 Walking Extension 1.10.1 Walking Extension You can use the same functions assigned on your previous extension even if you move to another extension in the office. You can retain your settings such as extension number or One-touch Dialing memory etc. on the new extension.

  • Page 103: 1.11 Display Proprietary Telephone

    1.11 Display Proprietary Telephone 1.11.1 Call Log This is available for the display proprietary telephone and the portable station. – Incoming Call Log – Outgoing Call Log Incoming Call Log When you receive an outside call or an external sensor call, call information is recorded automatically in the incoming call log.
  • Page 104 1.11 Display Proprietary Telephone To view the log information with the Navigator key T7600 While on-hook Press Up or Down until Press Left twice. desired party appears. To clear the log information Display PT While viewing the log information (Call Log) Press Call Log , or Up or Down until desired party appears.
  • Page 105 • The Call Log button light shows the current status as follows: Off: No incoming call, or you have already viewed the call log. Red on: You have missed calls to view. • If your call is answered by another extension, the caller's information is recorded in the logs of both your extension and the answering extension.

  • Page 106: Outgoing Call Log

    1.11 Display Proprietary Telephone Outgoing Call Log You can redial using the outgoing call log. To call T7600 While on-hook Press Left . Press Up or Down until desired number appears. To call with the REDIAL button Display PT While on-hook REDIAL Press REDIAL Press REDIAL to...

  • Page 107: 1.11.2 Directories

    1.11.2 Directories You can select and call using the directories ( Personal Speed Dialing Directory, System Speed Dialing Directory and Extension Number Directory ). Only personal directories can be stored, edited or deleted on your extension. If a call arrives while you are using a directory, the display will be replace with the caller's information. –...

  • Page 108: Storing Names And Numbers

    1.11 Display Proprietary Telephone Storing Names and Numbers To store a Personal Speed Dialing Directory item Display PT While on-hook phone no. Enter phone number Press ENTER (max. 32 digits). or STORE. • Telephone number and name on the display are stored using the first spare Personal Speed Dialing memory available.

  • Page 109: Entering Characters

    1.11 Display Proprietary Telephone Entering Characters You can enter the following characters. The tables show you the characters available for each button. Table 1 or Table 2 can be programmed. Table 1 (Standard mode) User Manual...
  • Page 110 1.11 Display Proprietary Telephone Table 2 (Option mode) User Manual...

  • Page 111: 1.11.3 System Feature Access

    1.11.3 System Feature Access You can access a feature with the "Feature Access" menu. To access "Feature Access" menu and select the feature T7600 While on-hook Press Right Press ENTER. four times. Features Automatic Callback Busy Cancel Group Call Pickup Directed Call Pickup Doorphone Call Door Open...
  • Page 112 1.11 Display Proprietary Telephone User Manual...

  • Page 113: Manager Operation

    Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX. User Manual...

  • Page 114: Control Features

    2.1 Control Features Control Features 2.1.1 Extension Control The manager extension can control the settings of other extensions. – Changing the Settings of Other Extensions Changing the Settings of Other Extensions Remote Extension Lock This feature is also known as Remote Station Lock Control. PT/SLT/PS Off-hook.
  • Page 115 PT/SLT/PS Off-hook. Enter 780. To select the time service switching mode (Automatic/Manual) PT/PS While on-hook (Time Service Switching Mode (Automatic/Manual)) Press Time Service Switching Mode (Automatic/Manual) . • Besides the time mode, there is Holiday mode. It can change mode once on a specified date. •...

  • Page 116: Dial Tone Transfer

    2.1 Control Features 2.1.3 Dial Tone Transfer The manager can change the restriction level, permitting an extension to make a call. PT/PS During a conversation with an extension (Toll Restriction) C.Tone Press Toll Restriction. The extension can hear the dial tone and then make a call.

  • Page 117: Outgoing Messages (Ogm)

    2.1.5 Outgoing Messages (OGM) The manager extension can record three kinds of greeting messages (OGM) as follows: DISA message: Used to greet and guide callers so that they access extension group or outside party without operator assistance. Incoming Call Distribution Group message: Used to greet and guide callers to an incoming call distribution group.

  • Page 118: Hospitality Features

    2.1 Control Features To record from an external BGM (MOH) port Off-hook. Enter You hear the message. The message is played back. To clear the message Off-hook. Enter 36 . • Record voice messages only; avoid the recording of music. 2.1.6 Hospitality Features The hotel operator can check in or check out guests from his extension.

  • Page 119: To Check In

    • The hotel operator must be using a 6-line display PT. • Each DSS button light shows the current status as follows: Off: Check-out Red on: Check-in • While in Room Status Control mode, the hotel operator extension is considered to be busy. •...

  • Page 120: To Check Out

    2.1 Control Features Check-out The hotel operator can change the room status of extensions to check-out by using the Check-out button assigned on his extension. To check out Display PT While on-hook (Check-out) Press Check-out . Dial extension number and then press "ENTER", or press desired DSS .
  • Page 121 Setting a Timed Reminder to a Room Extension (Remote Wake-up Call) The hotel operator can remotely set/cancel a Timed Reminder to a room extension. He can also confirm the current setting. To set Display PT Off-hook. Enter hour/minute 12 H: hour/minute 24 H: Enter hour (01-12) and minute (00-59) and then...

  • Page 122: Recording Room Information Using A Room Extension

    2.1 Control Features • Timed Reminder can also be set from the room extension. The most recent setting will be valid no matter which extension made the setting. • When a Timed Reminder starts, and when it is answered or not answered, detailed Timed Reminder information is recorded automatically.

  • Page 123: Network Direct Station Selection (Ndss) Monitor Release

    2.1.7 Network Direct Station Selection (NDSS) Monitor Release NDSS buttons can be customized on any extension connected to your PBX. An NDSS button allows an extension user to monitor another extension connected to another PBX in a private network. The NDSS button light shows the current status of the monitored extension.
  • Page 124 2.1 Control Features User Manual...

  • Page 125: Customizing Your Phone & System

    Section 3 Customizing Your Phone & System This chapter shows you how to customize your individual telephone or PBX according to your needs. Find the desired setting and program as necessary. User Manual...

  • Page 126: Personal Programming

    3.1 Personal Programming Personal Programming 3.1.1 Personal Programming You can customize your telephone features. For example, you can change the initial settings or button features according to your needs. – Extension PIN (Personal Identification Number) • If you change your desk and extension, refer to "1.10.1 Walking Extension". Extension PIN (Personal Identification Number) You can assign a password to each extension.

  • Page 127: Settings On The Programming Mode

    To cancel PT/SLT/PS PIN: Personal Identification Number Off-hook. Enter On-hook. • WARNING When a third party discovers the password (extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account.

  • Page 128: Setting Features

    3.1 Personal Programming Setting Features The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to indicate your customized setting. To enter the programming mode PROGRAM programming PAUSE Follow Press PROGRAM programming or PAUSE .
  • Page 129 Programming Item Would you like the call duration to be shown automatically on the display when answering an outside call? (Display Switching Mode) Would you like to turn on the display backlight of the KX-T7633/KX-T7636? (Display Backlight Selection)* Would you like to dial a preset number simply by going off-hook? Should you prevent your...
  • Page 130 3.1 Personal Programming Programming Item Which do you prefer to seize when you go off-hook to make calls? (Preferred Line Assignment—Outgoing) Which line do you prefer to answer when you go off- hook? (Preferred Line Assignment—Incoming) How do you prefer to receive an intercom call? (Alternate Receiving—...
  • Page 131 Programming Item Which service do you prefer when a calling party is recording a message in your mailbox? (Live Call Screening Mode Set)* Would you like to keep recording after answering the call in the LCS mode? (LCS Mode Set [After Answering]) Do you prefer to receive call waiting for outside calls?
  • Page 132 3.1 Personal Programming Programming Item (for both calls) Where are your incoming calls forwarded or refused? (Call Forwarding [FWD]/Do Not Disturb [DND]) To set the timer for "No Answer" and "Busy/No Answer". (FWD N/A Timer) Should you prohibit other people from picking up your calls? (Call Pickup Deny) Do you use the headset?
  • Page 133 Programming Item Would you like to set your extension PIN or change a stored extension PIN to new one? (Extension PIN [Personal Identification Number]) To prevent other people from using your telephone. (Extension Lock) To prevent other people from seeing your personal directory and call log.
  • Page 134 3.1 Personal Programming • WARNING When a third party discovers the password (extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN.

  • Page 135: Clearing Features

    To edit the names and numbers of personal speed dialing PROGRAM PAUSE Press PROGRAM Enter 10 and then press ENTER . or PAUSE . Or press STORE . To erase a number or character Press Left or Right to select a desired part. To insert a number or character Press Left or Right to select a desired part.
  • Page 136 3.1 Personal Programming Features LCS Mode Set [After Answering] Call Waiting Selection—Intercom Calls/Outside Calls Call Waiting Tone Type Selection Absent Message Personal Absent Message Call Forwarding [FWD]/Do Not Disturb [DND]—Intercom Calls/ Outside Calls FWD N/A Timer Call Pickup Deny Headset Operation Executive Busy Override Deny Paging Deny Key Pad Tone Set...

  • Page 137: Customizing The Buttons

    3.1.3 Customizing the Buttons You can change the flexible CO buttons/DSS buttons, and programmable feature (PF) buttons on PTs, DSS Consoles, Add-on Key Modules, and PSs to the following function buttons. For example, if your telephone has more CO buttons than available CO lines, you may change unused CO buttons to one-touch buttons. •...
  • Page 138 3.1 Personal Programming Buttons Group FWD—Both calls Group FWD—Outside calls Group FWD—Intercom calls Account Conference Terminate External Feature Access (EFA) Call Park Call Park (Automatic Park Zone) Call Log* Call Log for ICD Group* Log-in/Log-out Log-in/Log-out of a specified group Log-in/Log-out for all groups Hurry-up Wrap-up...
  • Page 139 Programmable Buttons Toll Restriction (TRS) Calling Line Identification Restriction (CLIR) Connected Line Identification Restriction (COLR) Headset* Time Service Switching Mode (Automatic/Manual) Network Direct Station Selection (NDSS)* Check-in* Check-out* Two-way Record* Two-way Transfer* One-touch Two-way Transfer* Live Call Screening (LCS)* Voice Mail Transfer* •...
  • Page 140 3.1 Personal Programming • For a PF button, "2" is not required to enter before the desired number. • This button is not available for a PS. • 0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/Night • This button is used for the integrated voice mail features. •...

  • Page 141: Manager Programming

    Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-T7636) Manager Password To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234) Conditions The programming extension must be idle, on-hook and holding no calls.

  • Page 142: Manager Programming

    3.2 Manager Programming 3.2.2 Manager Programming Changing the Settings and Extension Control To enter the program mode PROGRAM PAUSE Press PROGRAM Enter or PAUSE . Item Changing the manager password. Locking/unlocking other extensions. (Remote Extension Lock) Clearing the PIN and PIN lock for extensions. Clearing the PIN and PIN lock for verified codes.

  • Page 143: System Programming

    Extension number and name [003]/[004] Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-T7636) System Password To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234) Conditions The programming extension must be idle, on-hook and holding no calls.
  • Page 144 3.3 System Programming Icon Descriptions Fixed Buttons Function T7600/NT136 T7200/T7400 REDIAL PREVIOUS (PREV) NEXT SP-PHONE FWD/DND CONF AUTO DIAL STORE (ENTER) STORE None Back to Previous Menu (CANCEL) SHIFT SHIFT SHIFT PROGRAM PAUSE PROGRAM HOLD AUTO ANS SELECT MESSAGE MUTE FLASH/ RECALL FLASH...
  • Page 145 Procedure The basic steps are shown below. Entering the programming mode PROGRAM PAUSE Press PROGRAM Enter or PAUSE . Programming You can enter each program number (3 digits). • To exit the programming mode at any time, lift the handset. Exiting the mode PROGRAM PAUSE...

  • Page 146: System Programming

    3.3 System Programming 3.3.2 System Programming Date & Time [000] The proprietary telephones display the current date and time while on-hook. Enter 000 . Press ENTER . Press ENTER . Press ENTER . • After changing the desired values, you can press the ENTER button. You do not have to perform the rest of the steps.
  • Page 147 System Speed Dialing Number [001] You can store the phone numbers of frequently dialed numbers. Enter 001 . Press ENTER . • If the desired number is more than 32 digits, divide the number and store it into a speed dialing number.
  • Page 148 3.3 System Programming System Speed Dialing Name [002] You can store the name associated with the speed dialing number. These names are displayed when making calls using the display operation. To enter characters, refer to "Entering Characters". Enter 002 . Press ENTER .
  • Page 149 Extension Name [004] You can store the name of an extension user. This is useful if you want to know who is calling, or who you are calling when making an intercom call using the directory. To enter characters, refer to "Entering Characters". Enter 004 .
  • Page 150 3.3 System Programming User Manual...

  • Page 151: Appendix

    Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. User Manual...

  • Page 152: Troubleshooting

    4.1 Troubleshooting Troubleshooting 4.1.1 Troubleshooting Troubleshooting Problem The telephone does not work properly. I cannot use the telephone. Some features do not work. Even though following the manual instructions, none of the operations work when using a proprietary telephone. The paralleled single line telephones do not ring.
  • Page 153 Problem A reorder tone is audible or "Restricted" is displayed. I cannot make an outside call using the One-touch Dialing button or speed dialing. I cannot remember the feature numbers. While talking to an outside party, the line is disconnected. Redialing does not function.
  • Page 154 4.1 Troubleshooting Problem I do not want to display a number which is stored in memory. I want to confirm my extension number. The date and time are not correct. The display is not shown well. I want to distinguish the tones. The MESSAGE button light lit.

  • Page 155: Feature Number Table

    Feature Number Table 4.2.1 Feature Number Table Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Feature (While dial tone is heard) 1.2.1 Basic Calling Operator Call...
  • Page 156 4.2 Feature Number Table Feature (While dial tone is heard) 1.2.4 When the Dialed Line is Busy or There is No Answer Automatic Callback Busy Cancel Message Waiting For a caller – To leave/cancel For a called extension – To call back –...
  • Page 157 Feature (While dial tone is heard) 1.3.4 Trunk Answer From Any Station (TAFAS) – Calls through an external speaker 1.4.2 Call Hold Call Hold/Call Hold Retrieve Call Hold Retrieve – Specified with a held line number – Specified with a holding extension number Call Park –...
  • Page 158 4.2 Feature Number Table Feature (While dial tone is heard) –To set the timer for "No Answer" and "Busy/No Answer" Call Forwarding (FWD) for your Incoming Call Distribution Group – Both Calls – Outside Calls – Intercom Calls 1.5.2 Absent Message –...
  • Page 159 Feature (While dial tone is heard) 1.7.4 Calling Line Identification Presentation (CLIP) – Public – Your extension 1.7.5 Calling Line Identification Restriction (CLIR) – To show – To prevent 1.7.6 Executive Busy Override Deny – To prevent – To allow 1.7.7 Background Music (BGM) –...
  • Page 160 4.2 Feature Number Table Feature (While dial tone is heard) 1.9.1 Doorphone/Door Opener Doorphone Call Door Open 1.9.2 External Relay 1.9.4 Host PBX External Feature Access (EFA) 1.9.5 Voice Processing System Call Forwarding to Voice Mail (Voice Mail Integration) – Both Calls –...
  • Page 161 Feature (While dial tone is heard) 2.1.5 Outgoing Messages (OGM) – To record – To play back – To record from an external BGM (MOH) port – To clear 2.1.6 Hospitality Features Setting a Timed Reminder to a Room Extension (Remote Wake-up Call) –...
  • Page 162 4.2 Feature Number Table Feature (While busy, DND or call tone is heard) 1.2.4 When the Dialed Line is Busy or There is No Answer Call Waiting DND Override Executive Busy Override Message Waiting Call Monitor Automatic Callback Busy 1.2.5 Alternate Calling—Ring/Voice Feature (While dialing or talking) 1.4.5 Multiple Party Conversation Conference...

  • Page 163: Tone

    Tone 4.3.1 Tone While on-hook Ring Tones The following tones are programmable allowing recognition of call type (Outside, Intercom or Doorphone). Tone 1 Tone 2 Tone 3 Tone 4 When going off-hook Dial Tones Tone 1 Normal 4.3 Tone User Manual...
  • Page 164 4.3 Tone Tone 2 Any one of the following features is set: • Absent Message • Background Music • Call Forwarding • Call Pickup Deny • Call Waiting • Do Not Disturb • Extension Lock • Executive Busy Override Deny •...
  • Page 165 Ringback Tone 2 Special ringback tone for DISA call Do Not Disturb (DND) Tone The dialed extension is refusing incoming calls. While off-hook Indication Tones Tone 1 Call waiting tone Tone 2 A call is on hold longer than the specified time.
  • Page 166 4.3 Tone Tone 4 Establishing or leaving a conference Tone 5 A call has been put on hold. User Manual...

  • Page 167: Revision History

    Revision History 4.4.1 Version 1.1 Changed Contents • 1.1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone – FLASH/RECALL • 1.2.4 When the Dialed Line is Busy or There is No Answer Message Waiting – To clear message waiting indications left on your extension •...
  • Page 168 4.4 Revision History User Manual...

  • Page 169: Index

    Index User Manual...
  • Page 170 Index Absence Settings Absent Message 73, 131, 158 Account 19, 138 Account Code Entry 27, 155 Alternate Calling—Ring/Voice 38, 162 Alternate Receiving—Ring/Voice Answer 18, 19, 47, 138 ANSWER/RELEASE Button Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX Answering Calls Answering/Denying a Paging Announcement Appendix...
  • Page 171 External Relay External Sensor Feature Highlights Feature Number Table Feature Numbers Fixed Buttons FLASH/RECALL Forced Answerback Selection FWD N/A Timer FWD/DND Cycle Switch Mode 73, 80 FWD/DND Setting Mode 73, 80 FWD/DND—Intercom calls 19, 137 FWD/DND—Outside calls 19, 137 Group Directory Number (G-DN) 19, 137 Group FWD—Both calls 19, 138...
  • Page 172 Walking Station —> Walking Extension 28, 155 Warning Tone What Kind of Telephone Can Be Used? When the Dialed Line is Busy or There is No Answer When You Use a Panasonic Proprietary Telephone Whisper OHCA Wireless XDP Parallel Mode Wrap-up 19, 87, 138...
  • Page 173 Index User Manual...
  • Page 174 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2003 Panasonic Communications Co., Ltd. All Rights Reserved.

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