T Raining - NEC SOPHO 2000 IPS User Manual

All functionality offered on the 2000 IPS platform with applications is described in the
product descriptions of the associated subject.
6.7 Training
6.7.1 End-user training
The information for the Customer Services Center end user training program can be found
on the NSONET (NSONET pages: Product Support, Training Center):
Course overview
End user training
6.7.2 Technical training
The following engineer courses are available at the Customer Services Training Center in
Hilversum:
1. For the 2000 IPS platform (Customer Engineer (CE) and System Engineer (SE)
level):
 CE – SOPHO 2000 IPS Basic (5 days)
 CE – SOPHO 2000 IPS Routing (5 days)
 CE – SOPHO 2000 IPS VoIP (5 days)
 SE – SOPHO 2000 IPS MasterTech 1 (5 days)
2. For the 2000 IPS applications and IP-DECT:
 CE – SOPHO 2000 IPS Applications (3 days)
 CE – iSMobile (IP-DECT) (3 days)
3. ICT knowledge required for 2000 IPS:
 CE – SOPHO Advanced ICT (5 days)
 CE – SOPHO ICT Network Security (2 days)
 CE – Voice over IP & Quality of Service (3 days)
The information for the Customer Services Center training program can be found on the
NSONET (NSONET pages: Product Support, Training Center):
Training guide
Certification program
Course overview
End user training
6.8 Warranty and repair
6.8.1 Warranty
Warranty on SOPHO 2000 IPS and IPS DM items is valid for 12 months.
Each SOPHO 2000 IPS / IPS DM is delivered with the following warranty:
 2000 IPS / DM hardware:
12 Months warranty, 3 years Maintenance Obligation
UNIVERGE NEAX 2000 IPS General Description
Issue 5
- Overview of courses and calendar
- Overview of end user training program
- Overview of all courses, content and pre-requisites for courses
- With the 2000 IPS platform the Customer Services Training
Center introduces a certification program for engineers
- Overview of courses and calendar
- Overview of end user training program
CHAPTER 3 TERMINALS
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