NEC SOPHO 2000 IPS User Manual page 139

two parties. The Single Line Telephone user uses the Hold feature to alternate between
the two parties.
Call Back
This feature allows a calling party to set an automatic Call Back when a busy or no
answer condition is encountered. When the busy station becomes idle, the station that set
the Call Back will be called. In case of Call Back no answer, the Call Back to the setting
station is initiated immediately after the called station goes on hook after making a call or
accessing a feature.
Call Forwarding
Call Forwarding allows calls directed to a station to be routed to another station, an
Attendant, an outside number or voice mail equipment. The types of Call Forwarding
provided are:
 Attendant Call Forwarding Setup and Cancel
 Call Forwarding - All Calls
 Call Forwarding - Busy Line
 Call Forwarding - No Answer
 Call Forwarding - Destination
 Call Forwarding - Override
 Group Diversion
 Multiple Call Forwarding - All Calls
 Multiple Call Forwarding - Busy Line
 Multiple Call Forwarding - No Answer
 Split Call Forwarding - All Calls
 Split Call Forwarding - Busy Line
 Split Call Forwarding - No Answer
Attendant Call Forwarding Set-up and Cancel
All of the various types of Call Forwarding can be set up or cancelled from both
Attendant Consoles.
Call Forwarding - All Calls
This feature allows all calls directed to a particular extension to be rerouted to an alternate
destination, regardless of the busy or idle status of the extension. Call Forwarding - All
Calls can be set by an Attendant Console, the individual station user, a Multiline Terminal
with a secondary appearance of the station's extension, or from another station (which can
program itself to be the destination of the rerouting).
Call Forwarding - Busy Line
This feature permits a call to a busy extension to be routed to a pre-designated station,
Attendant Console, or voice mail equipment. Call Forwarding - Busy Line can be set or
canceled by an Attendant Console, the individual station user, or a Multiline Terminal
with a secondary appearance of the station's extension.
Call Forwarding - No Answer
This feature reroutes calls to extensions which do not answer. These calls can be rerouted
to another station, an Attendant Console or voice mail equipment. Call Forwarding - No
UNIVERGE NEAX 2000 IPS General Description
Issue 5
CHAPTER 3 TERMINALS
Page 139