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Split Call Forwarding - No Answer
This feature allows internal and external calls to a busy extension to be rerouted to
separate destinations. Destinations may be an internal station, Attendant Console, or voice
mail. And according to the type of a caller (Station/C.O. Line/Tie Line) or a call
terminated from internal office or via CCIS, Call Forwarding or Split Call Forwarding can
be selected.
Group Diversion
This feature allows all calls terminated to an extension that are not answered within a
predetermined time to be forwarded to a pre-designated station.
Ring tone instead of BT if CFD to busy external party (R11)
Call forwarding to an external number. If the external number is busy, busy tone is heard
Call Park
This feature enables a station user or attendant to place a call into pre-designated Call
Park locations. The station user or attendant is then free to process other calls. This
feature is available system wide and for individual tenants.
Call Park - System
When a call is parked by Call Park-System, the call can be retrieved from Call Park by
any station in the system.
Call Park - Tenant
When a call is parked by Call Park - Tenant, the call can be retrieved from Call Park-
Tenant by any station within the tenant from which the call was originally parked.
Call Pickup
This feature enables a station user to answer any call directed to another station, to a
station within the user's own Call Pickup Group, or to a station within a different Call
Pickup Group.
Three Call Pickup methods are available:
Call Pickup - Direct,
Call Pickup - Group and
Call Pickup - Designated Group.
Call Pickup - Direct
This method permits a station user to pickup a call to any other station in the system by
dialing a specific Call Pickup feature access code and the number of the called extension.
Call Pickup - Group
This method permits a station user to answer any calls directed to other extensions in their
preset pickup group by dialing a Call Pickup - Group feature access code.
Call Pickup - Designated Group
This method permits a station user to answer an incoming call directed to another group
by dialing the Call Pick-up - Designated Group feature access code and any station within
the group to which the ringing station belongs.
Call Redirect
UNIVERGE NEAX 2000 IPS General Description
Issue 5
CHAPTER 3 TERMINALS
Page 141
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