NEC SOPHO 2000 IPS User Manual page 171

Station Hunting - Secretarial
This feature allows assignments to be given to members of Terminal and Circular
Hunting groups to reroute calls (when their hunting group is all busy) to a back-up
hunting group.
Station Message Detail Recording (SMDR)
This feature provides a call record for outgoing station-to-trunk calls and incoming trunk-
to-station calls (including Data Call). This facilitates cost control by identifying trunk use
and misuse by individual stations. Station Message Detail Recording (SMDR) enables
call billing to customers and clients, and provides a means for checking local telephone
bills.
SMDR Call Release Reason (R10)
Output of Call Release Reason and Call Received Time can be useful to determine
recourse requirements. Enabling SMDR output of abandoned incoming call improves
services because it becomes possible to judge whether resources are excessive or
deficient.
Call Release Reason (Abandoned Call)
Prior to R10, an SMDR can output a call release reason of:
- Normal: an incoming call is released after called station answers the call.
- Diverted/Transferred: an incoming call is released after the call is diverted or transferred
and is answered by the forwarding/transferring destination.
In R10 enhancement, a release reason of "Call Abandoned" can also be output to SMDR.
When an incoming trunk call is released before the called station answers, the abandoned
call information can be output to the SMDR call record.
Call Received Time
In R10 enhancement, in case of an incoming trunk to station call, a Call Received Time
can be output to the SMDR call record, in addition to the Call Answered Time. This
enhancement allows an external SMDR application can provide a Ring Time before
answering the incoming call.
Required Hardware
- SPN-AP00B MRC-E with SC-3168 PROG-A1 firmware rev.3.0 or later
SMDR for Station-to-Station Calls (R11)
R11 software supports SMDR for station-to-station calls, in addition to station-to-trunk
calls, trunk-to-station and trunk-to-trunk calls. This enhancement can be provided by
station class of service. The SMDR call record can be output via MP-IP port, MP-
RS232C port or AP00-RS232C port (PMS-IP port and CCIS Centralized Billing are not
supported). The output format can be 2400 standard format or 2400 extended format. This
feature can be enabled for SLT, Dterm, Dterm IP, PS or Softphone.
Required Hardware:
- PZ-M606-A (in case of MP-IP port)
- SPN-AP00B MRC-F (AP) (in case of AP00-RS232C port)
SMDR for ISDN-COLP/COLR for Telefonica, Spain (R11)
UNIVERGE NEAX 2000 IPS General Description
Issue 5
CHAPTER 3 TERMINALS
Page 171