Declaration Of Conformity; Standard Limited Warranty - GE Sievers Innovox Operation And Maintenance Manual

Declaration of Conformity

A copy of the Declaration of Conformity for this product is available on our website at
http://www.GEInstruments.com/conformity.

Standard Limited Warranty

GE Analytical Instruments warrants its products (Sievers®, GE Analytical™, and Leakwise™) for defects in materials and workmanship. GE An-
alytical Instruments will, at its option, repair or replace instrument components that prove to be defective with new or remanufactured com-
ponents (i.e., equivalent to new). The warranty set forth is exclusive and no other warranty, whether written or oral, is expressed or implied.
Warranty Term
The GE Analytical Instruments warranty term is thirteen (13) months ex-works, or twelve (12) months from installation or start up by GE Ana-
lytical Instruments certified service personnel. In no event shall the standard limited warranty coverage extend beyond thirteen (13) months
from original shipment date.
Warranty Service
Warranty Service is provided to customers through telephone support (1 (800) 255-6964), Monday - Friday, from 8:00 a.m. to 5:00 p.m. (Moun-
tain Time), excluding all company and legal holidays. Telephone support is provided for troubleshooting and determination of parts to be
shipped from GE Analytical Instruments to the customer in order to return the product to operation. If telephone support is not effective, the
product may be returned to GE Analytical Instruments for repair or replacement. In some instances, suitable instruments may be available
for short duration loan or lease.
GE Analytical Instruments warrants that any labor services provided shall conform to the reasonable standards of technical competency and
performance effective at the time of delivery. All service interventions are to be reviewed and authorized as correct and complete at the com-
pletion of the service by a customer representative, or designate. GE Analytical Instruments warrants these services for 30 days after the au-
thorization and will correct any qualifying deficiency in labor provided that the labor service deficiency is exactly related to the originating
event. No other remedy, other than the provision of labor services, may be applicable.
Repair components (parts and materials), but not consumables, provided in the course of a repair, or purchased individually, are warranted
for 90 days ex-works for materials and workmanship. In no event will the incorporation of a warranted repair component into an instrument
extend the whole instrument's warranty beyond its original term.
Consumables (e.g., dilution standards, verification solutions, and UV lamps, and so on) are warranted to the extent of their stated shelf life,
provided these items are maintained within the stated environmental limitations. Warranty claims for consumables and verification stan-
dards are limited to the replacement of the defective items, prorated from the time of claim to the expiration of shelf life.
Shipping
A Repair Authorization Number (RA) must be obtained from the Technical Support Group before any product can be returned to the factory.
GE Analytical Instruments will pay freight charges, exclusive of any taxes and duties, for replacement or repaired products shipped to the cus-
tomer site. Customers shall pay freight charges, including all taxes and duties, for all products returning to GE Analytical Instruments. Any
product returned to the factory without an RA number will be returned to the customer.
GE Analytical Instruments ©2016 17 of 270 DLM 68100-09 EN Rev. A