phone will not automatically filter any string when capturing packets. It is
applicable only if the Pcap Filter Type is set to Custom.
3.
Click Confirm to accept the change.
4.
Click Start to begin capturing signal traffic.
5.
Recreate the error to be documented in the trace.
6.
Click Stop to stop the capture.
7.
Click Export to open the file download window, and then save the file to your local
system.
How to export system log?
We may need you to provide a system log to help analyze your problem.
To export the system log to a local PC via web user interface:
1.
Click on Settings->Configuration.
2.
Select 6 from the pull-down list of System Log Level.
The default system log level is ―3‖.
3.
Click Confirm to accept the change.
4.
Mark the Local radio box in the Export System Log field.
5.
Reproduce the issue.
Troubleshooting
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