Yealink VP59 Teams Edition User Manual
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Also See for VP59 Teams Edition:
- Administrator's manual (533 pages) ,
- User manual (191 pages) ,
- Auto provisioning manual (70 pages)
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Table of Contents
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Summary of Contents for Yealink VP59 Teams Edition
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Page 2: Table Of Contents
About This Guide..................7 Related Documentations........................7 Getting Started.....................7 Hardware of VP59..........................8 Power LED Indicator..........................10 Accessing Screens on Yealink Teams Phones................. 10 Home Screen..........................10 Accessing the Calls Screen....................11 Accessing the Calendar Screen..................... 12 Accessing the Voicemail Screen.................... 12 Accessing the People Screen.................... - Page 3 | Contents | iii Adding Contacts from Directory..................... 26 Adding Contacts to a Specific Group..................26 Removing Contacts from Group.....................27 Favorites..................... 27 Adding Favorites..........................27 Removing Favorites........................... 28 Managing Delegates.................. 28 Adding a Delegate from Settings...................... 28 Forwarding All Incoming Calls to Delegates..................29 Forwarding Incoming Calls to Delegates if Unanswered..............
- Page 4 | Contents | iv Call Queue............................39 Blocking Calls with No Caller ID.......................39 Anonymous Call..........................39 Group Call Pickup..........................40 Conference Calls..................40 Meet Now............................40 Initiating a Conference by Calling Multiple Contacts................ 40 Initiating a Conference Call by Inviting Other Contacts..............41 Initiating a Conference Call from Call History...................41 Holding and Resuming a Meeting.....................41 Putting Yourself on Hold......................41...
- Page 5 | Contents | v Bluetooth............................52 Activating the Bluetooth Mode....................52 Pairing and Connecting the Bluetooth Headset..............52 Editing Your Device Name......................52 Disabling Your Device Discovery....................53 Renaming the Paired Bluetooth Devices................53 Disconnecting the Bluetooth Device..................53 Un-pairing the Bluetooth Devices...................53 Deactivating the Bluetooth Mode................... 54 Better Together over Bluetooth (BToB).....................
- Page 6 Getting More Information About Microsoft Teams......... 67 Viewing More Information About Microsoft Teams................67 Company Portal..........................67 Sending Feedback..........................68 Maintaining Teams Devices..............68 Rebooting Your Device........................68 Viewing Device Status........................69 Resetting Your Device........................69 Troubleshooting..................69 Why is the screen blank?........................69 Why does the device display “Network unavailable”?...............69 Why does the device display time and date incorrectly?..............
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Page 7: About This Guide
| About This Guide | 7 About This Guide Thank you for choosing Yealink VP59 Teams phone, which is mainly designed to work with the Microsoft Teams client. This guide provides everything you need to quickly use your new device. Firstly, verify with your system administrator that the IP network is ready for device configuration. -
Page 8: Hardware Of Vp59
| Getting Started | 8 Hardware of VP59 Item Description Power LED Indicates the call status and system status. Indicator... - Page 9 | Getting Started | 9 Item Description Touch Screen Touch to select the desired item. Displays the Calls screen, the Meetings screen, the Voicemail screen, and other related information. MESSAGE Key Accesses your voice messages. HEADSET Key Toggles and indicates the headset mode. The key LED glows green when the headset mode is activated.
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Page 10: Power Led Indicator
Note: The above introduces the default LED status. Your system administrator can configure the status of the power LED indicator. Accessing Screens on Yealink Teams Phones You can navigate the menu bar at the bottom of the touch screen to access the following screens easily. -
Page 11: Accessing The Calls Screen
| Getting Started | 11 Accessing the Calls Screen The Calls screen is displayed after the phone startup. You can place a call from the history entry or view the favorites information from the Calls screen. Name Description FAVORITES & FAVORITES: Displays favorite contacts. -
Page 12: Accessing The Calendar Screen
| Getting Started | 12 Accessing the Calendar Screen You can access the Calendar screen to join or schedule meetings. 1. Tap Calendar. Name Description Scheduled meeting list Displays all the scheduled on the Teams phone, from Teams client or Outlook. Tap to join the corresponding scheduled meeting. - Page 13 | Getting Started | 13 1. Tap More > Voicemail. Name Description Voicemail list Displays all the voicemails stored in the voicemail list. Tap to play the voicemail. Tap to change the playback speed of the voicemail. Operation options • to view information of contact.
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Page 14: Accessing The People Screen
| Getting Started | 14 Accessing the People Screen You can access the People screen to manage all your contacts. 1. Tap More > People. Name Description Contacts list Displays all the contacts on the phone or contacts in a specific group. -
Page 15: Using The On-Screen Dial Pad
| Getting Started | 15 Item Description 26 English Letters • Tap to enter letters. • Long tap a key and then slide to choose one of the options to enter an alternate character. Delete Key • Tap to delete the entered characters one by one. •... -
Page 16: Using The Phone Keypad
| Signing into Microsoft Teams and Locking Your Phone | 16 Using the Phone Keypad Instead of using the on-screen keyboard, you can also use the phone keypad to enter data. The phone keypad only provides digit keys and the following special characters: * # , + ;. Procedure Press digit keys, pound key, and star key on the phone or long press the pound key or star key to provide more characters. -
Page 17: Signing Into Microsoft Teams On Your Device
| Signing into Microsoft Teams and Locking Your Phone | 17 Signing into Microsoft Teams on Your Device Procedure 1. Tap Sign in. You will be connected to the Company Portal automatically. 2. Enter your user credentials. 3. After the device signs in successfully, tap Got it. Signing into Microsoft Teams via Web Sign-in Procedure 1. -
Page 18: Signing Out Of Your Device
| Signing into Microsoft Teams and Locking Your Phone | 18 2. Tap Sign in from another device from the Sign in screen. 3. Go to https://microsoft.com/devicelogin on your computer. 4. Enter the code shown on your device and select Next. 5. -
Page 19: Creating A Lock Pin
| Signing into Microsoft Teams and Locking Your Phone | 19 Creating a Lock PIN If your administrator sets security restrictions and enables the phone lock for you, you are prompted to set up a lock PIN, which is used for unlocking your phone. Procedure 1. -
Page 20: Changing Your Lock Pin
| Signing into Microsoft Teams and Locking Your Phone | 20 2. Enter the unlock PIN. Note: You will be forced to sign out after five unsuccessful unlock attempts. Changing Your Lock PIN You can change your lock PIN at any time. Procedure 1. -
Page 21: Signing Into A Cap/Meeting Account
| Signing into Microsoft Teams and Locking Your Phone | 21 Signing into a CAP/Meeting Account Procedure 1. Tap Sign in. You will be connected to the Company Portal automatically. 2. Enter your user credentials. -
Page 22: Signing Out Of A Common Area Phone
| Signing into Microsoft Teams and Locking Your Phone | 22 3. After the phone signs in successfully, tap Got it. After signing into the CAP account, the screen is displayed as below: After signing into the Meeting account, the screen is displayed as below: Signing out of a Common Area Phone Procedure 1. -
Page 23: Signing Into A Teams Phone As A Guest User
| Changing Your Presence Status | 23 Signing into a Teams Phone as a Guest User You can sign into a phone as a guest user. Hot Desking feature is convenient for different employees to share one Teams phone. When you sign out, any changes you made on the phone while signed in are removed and the host user settings are restored. -
Page 24: Contacts
| Contacts | 24 2. Tap the presence status field and then select the desired status from the drop-down menu. Tip: You can reset your presence status to be available from any other status by tapping Reset status. Contacts • Managing Contact Groups •... -
Page 25: Creating New Groups
| Contacts | 25 You can tap the desired contact group to view the contacts in the group. Creating New Groups Procedure From the People screen, tap 3. Name your group. 4. Select CREATE. Editing Contact Group Name Procedure 1. From the People screen, select >... -
Page 26: Managing Contacts
| Contacts | 26 The contact group is deleted successfully. Related tasks Editing Contact Group Name Managing Contacts • Adding Contacts from Directory • Adding Contacts to a Specific Group • Removing Contacts from Group Adding Contacts from Directory Procedure 1. -
Page 27: Removing Contacts From Group
| Favorites | 27 Removing Contacts from Group Procedure 1. From the People screen, select a specific group. 2. Tap the desired contact. > Remove from group. Select 4. Select the desired group. The contact is removed from the selected group. Favorites By default, all favorite contacts from the Teams desktop client are marked as favorite contacts on the phone. -
Page 28: Removing Favorites
| Managing Delegates | 28 Removing Favorites Procedure 1. From the Calls screen, tap FAVORITES. 2. Tap on the desired contact. 3. Tap Remove speed dial. Managing Delegates You can pick someone to be your delegate—to receive and make calls on your behalf. When you add a delegate, you’re essentially sharing your phone line with them, so they can see and share all of your calls. -
Page 29: Forwarding All Incoming Calls To Delegates
| Boss/Admin Delegate Call Feature | 29 Results Your new delegate will now appear in your delegates list. Forwarding All Incoming Calls to Delegates You can forward all incoming calls directly to your delegates. Procedure 1. Go to > Settings > Calling. 2. -
Page 30: Call On Behalf Of
| Boss/Admin Delegate Call Feature | 30 Call on behalf of The delegate can place a call either on behalf of themselves or on behalf of the boss. About this task Boss's Call Status Delegates can see and monitor boss’ call status on the delegate’s phone. About this task In the example below, the icon on the Boss’... -
Page 31: Operating Calls
| Operating Calls | 31 Operating Calls This chapter shows you how to handle calls on your device. • Switching among the Handset, Speakerphone and Headset Modes • Placing Calls • Answering Calls • Call Merge • Turning Off or Turning On Incoming Video •... -
Page 32: Calling Contacts
| Operating Calls | 32 Calling Contacts Procedure From the Calls screen, tap 2. Enter the contact account information to search for the desired contact. beside the contact to place an audio call. You can tap beside the contact to place a video call. Tip: You can tap to search for a contact. -
Page 33: Redialing A Number
| Operating Calls | 33 Redialing a Number You can recall the last contact you called when your phone is idle. Procedure Press Placing a Call from Voicemail Procedure 1. From the Voicemail screen, tap the voice mail record that you want to call. to place an audio call. -
Page 34: Answering A Call When In A Call
| Operating Calls | 34 Answering a Call When in a Call You can answer the incoming call when you are in an active call. Procedure on the touch screen. The active call is placed on hold and the incoming call becomes active. Call Merge You can merge the active call and the held calls on your phone. -
Page 35: Turning Off Or Turning On Local Video
| Operating Calls | 35 Turning Off or Turning On Local Video During a video call, you can turn on the local camera so that the remote party can see your video image. Otherwise, you can turn it off. Procedure to turn on the local video. -
Page 36: Ending Or Rejecting An Active Call
| Operating Calls | 36 Ending or Rejecting an Active Call Procedure Transferring Calls You can transfer a call to another party using the blind transfer or consultative transfer method. • Performing a Blind Transfer • Performing a Consultative Transfer Performing a Blind Transfer You can transfer calls to other contacts immediately without consulting with them first. -
Page 37: Forwarding Calls To Voicemail
| Operating Calls | 37 Forwarding Calls to Voicemail You can forward all incoming calls to your voicemail. Procedure 1. Go to > Settings > Calling. 2. Enable Call forwarding. 3. Tap the Forward to field and then select Voicemail. Forwarding Calls to a Contact or Number You can forward all incoming calls to a contact or number. -
Page 38: Synchronizing Incoming Calls To The Specified Contact/Delegates
| Operating Calls | 38 Synchronizing Incoming Calls to the Specified Contact/Delegates You can synchronize incoming calls to a specified contact or delegates so that you and they can receive the incoming calls simultaneously. Procedure 1. Go to > Settings > Calling > Also ring. 2. -
Page 39: Call Queue
| Operating Calls | 39 2. Enter the code. 3. Tap OK. Call Queue Call queue is a feature that route and queue incoming calls to group members, called agents, such as to a help desk or a customer service desk. When someone calls into a phone number that is set with a call queue, they will hear a greeting first (if any is setup), and then they will be put in the queue and wait for the available call agent. -
Page 40: Group Call Pickup
| Conference Calls | 40 2. Enable Hide your phone number when dialing people who are outside of Microsoft Teams. Note: If your phone is set as a common area phone, go to > Settings > Device Settings > Calling (Admin only, default password: admin) to enable Hide your phone number when dialing people who are outside of Microsoft Teams. -
Page 41: Initiating A Conference Call By Inviting Other Contacts
| Conference Calls | 41 Initiating a Conference Call by Inviting Other Contacts You can initiate a conference call by inviting contacts to join the active call. Procedure 1. During a call, tap on the touch screen. 3. Enter the participant account information to search and then add members. to initiate a conference. -
Page 42: Muting All Conference Participants
| Conference Calls | 42 • Muting Individual Conference Participants • Removing the Participants from the Conference • Re-inviting the Participants Who Have been Removed • Viewing the Details of Participants Muting All Conference Participants Everyone can mute all other conference participants in the conference call. The participants being muted can only unmute themselves. -
Page 43: Viewing The Details Of Participants
| Conference Calls | 43 Viewing the Details of Participants You can view the details of participants who are in the conference call or in the lobby (Other participants list). Procedure 1. During the conference call, tap All participants are displayed in the participants list. 2. -
Page 44: Turning On Live Captions
| Conference Calls | 44 Turning on Live Captions You can view live captions of all participants said. Procedure > Turn on live captions. During the conference call, select Live captions are displayed on the phone screen. Raising Hand Everyone in the conference can raise hands to apply for speaking. Procedure >... -
Page 45: Using The Teams Meeting Feature
| Using the Teams Meeting Feature | 45 Using the Teams Meeting Feature Teams meetings are a great way to come together with your colleagues and clients both inside and outside of your organization. You can join a Teams meeting as long as you have a Teams online account. You can schedule meetings on the Teams phone, the Teams client, or the Outlook. -
Page 46: Joining A Scheduled Meeting
| Using the Teams Meeting Feature | 46 Joining a Scheduled Meeting You can join a Teams meeting scheduled on the Teams phone, the Teams client, or the Outlook. Procedure From the Calendar screen, tap Join beside the desired meeting. Responding to the Meeting Invitation Participants can respond to the meeting scheduled on the Teams phone, the Teams client, or the Outlook. -
Page 47: Editing The Scheduled Meeting
| Using the Voicemail | 47 2. Tap Cancel occurrence at the bottom. It prompts if you want to cancel this event. 3. Tap OK. Editing the Scheduled Meeting If you are the organizer, you can edit the scheduled meetings, such as adding participants. Procedure 1. -
Page 48: Deleting Voicemail Messages
| Teams Device Settings | 48 3. To change the playback speed of the voicemail, tap You can also change the speed to 2× or .5×. To pause the playback, tap . Then tap to resume the playback. Deleting Voicemail Messages After you listen to a message, you can delete it. -
Page 49: Setting The Language
| Teams Device Settings | 49 3. Confirm the option. After the phone is restarted, the screen is displayed as follows: Note: The dark theme will change to the light theme if the account signs out. Setting the Language The default language of the device depends on what you set after the device starts up. You can change the language. -
Page 50: Changing The Time And Date Format
| Teams Device Settings | 50 2. Tap Manual Settings from the Type field, and tap OK. 3. Enter the specific date and time in the Date and Time field respectively. Changing the Time and Date Format You can change the time and date format. About this task The built-in date formats are listed below: Date Format... -
Page 51: Changing The Waiting Time For Screen Saver
| Teams Device Settings | 51 Changing the Waiting Time for Screen Saver You can change the waiting time for the screen saver. Procedure 1. Go to > Settings > Device Settings > Display. 2. Select the desired time from the Screensaver Waiting Time field. 3. -
Page 52: Bluetooth
| Teams Device Settings | 52 Bluetooth The Teams device supports Bluetooth. You can pair and connect the Bluetooth headset or the Bluetooth handset with your phone. Note: You cannot use the Bluetooth feature and CPW90-BT-Single device at the same time. You can only activate either Bluetooth mode or Mic-BT mode. -
Page 53: Disabling Your Device Discovery
| Teams Device Settings | 53 2. Enter the desired name in the Device Name field. Related tasks Activating the Bluetooth Mode Disabling Your Device Discovery After the Bluetooth is turned on, your device is visible to other Bluetooth-enabled devices by default. You can disable this feature not to allow your device to be discovered by other Bluetooth devices. -
Page 54: Deactivating The Bluetooth Mode
| Teams Device Settings | 54 Deactivating the Bluetooth Mode You can deactivate the Bluetooth mode when you no longer use a Bluetooth device. Procedure 1. Go to > Settings > Device Settings > Bluetooth. 2. Turn off Bluetooth. Better Together over Bluetooth (BToB) After the phone is paired with PC, it supports lock / unlock and screen off / screen awake operations via BToB. -
Page 55: Accessibility Features
| Teams Device Settings | 55 Related information Operating Calls Accessibility Features The device includes a number of features to accommodate vision-impaired users. • Large Text • High Contrast Mode • Color Correction • Screen Reader Large Text You can change the displayed text size. Procedure 1. -
Page 56: Setting Ringtones
The Teams device supports the Wi-Fi feature. If there is available Wi-Fi, you can enable the Wi-Fi feature to connect the device to the wireless network. Note: The phones can automatically connect to the wireless network via a Yealink-supplied App. For more information, refer to Easy Way to Connect to a Wireless Network via App. -
Page 57: Connecting To The Wireless Network
| Wireless Network | 57 Connecting to the Wireless Network There are three ways to connect the device to the wireless network. • Connecting to an Available Wireless Network Manually • Adding a Wireless Network manually Connecting to an Available Wireless Network Manually Before you begin Get the password of the wireless network from your system administrator. -
Page 58: Viewing The Wireless Network Information
| Optional Accessories with Your Phone | 58 Viewing the Wireless Network Information After connecting to the wireless network, you can view the wireless network information (such as wireless status, link speed, security, IP address, signal strength, and so on.) Procedure 1. -
Page 59: Bluetooth Headset
You can use a USB headset to handle calls on the phone. For the supported headsets, refer to Tested headset list compatible with Yealink IP Phone. USB headsets that are not listed may not function properly if you connect them to your phone. For more information on how to use your USB headset, refer to the related documentation from the manufacturer. -
Page 60: Camera Settings
| Optional Accessories with Your Phone | 60 Camera Settings You can make basic PTZ control for your UVC30 camera, adjust camera settings, or enable the auto- framing feature. • Controlling UVC30 Camera Position • Resetting the Position for UVC30 Camera •... - Page 61 | Optional Accessories with Your Phone | 61 Configuring the White Balance Setting Procedure 1. Go to > Settings > Device Settings > White Balance Setting. 2. Select the desired value from the White Balance Mode field and OK. • Auto, it calculates the best white balance setting based on lighting conditions in the room.
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Page 62: Bluetooth Wireless Microphone Cpw90-Bt-Single
| Optional Accessories with Your Phone | 62 Resetting the Camera You can reset the camera to factory defaults. Procedure 1. Go to > Settings > Device Settings > Others. 2. Reset Camera. 3. OK to reset the camera. Bluetooth Wireless Microphone CPW90-BT-Single You can pair the CPW90-BT-Single with the phone and then use it as the phone's microphone. -
Page 63: Activating The Mic-Bt Mode
| Optional Accessories with Your Phone | 63 Battery LED Status Description Solid red The CPW90 is being charged. Fast flashing red 3 times and The battery capacity is too low to turn on the CPW90. then off Slowly flashing red The battery capacity is less than 10%. -
Page 64: Unbinding The Paired Mic
• Note: The volume will be synchronized between the speakerphone and the phone. For more information, refer to Yealink USB Speakerphone CP700 & CP900 User Guide. Using an EXP50 Expansion Module When connecting the EXP50 extension module to your phone, is connected to your phone, you can specify the group of Teams contacts to display on the EXP50 expansion module. -
Page 65: Exp Key Led Indicators
| Hybrid Mode | 65 EXP Key LED Indicators The EXP key LED indicators on the EXP50 expansion module: LED Status Description Green The Teams contact is available. The Teams contact is busy. The Teams contact is Do Not Disturb. The call of your Teams contact is parked. -
Page 66: Switching To Survivability App
| Hybrid Mode | 66 Switching to Survivability App Procedure Do one of the following: • > Settings > Device Settings > Hybrid Mode, and then tap Access Survivability App. Go to • Tap the quick ball Note: In a teams call, the quick ball does not appear, so you cannot switch to the survivability app mode. -
Page 67: Getting More Information About Microsoft Teams
| Getting More Information About Microsoft Teams | 67 Call Status You can Talk (peer to peer call) • End a call • Mute a call • Hold a call • Transfer a call • Place a new call • Invite a new party Conference For the conference originator:... -
Page 68: Sending Feedback
| Maintaining Teams Devices | 68 • Enroll your device to access corporate resources, including Office, email, and OneDrive for Business • Sign into corporate resources with company-issued certificates • Reduce the number of times you need to sign into corporate resources with single sign-on •... -
Page 69: Viewing Device Status
| Troubleshooting | 69 Viewing Device Status Your system administrator may ask you to view the device status such as network, MAC, firmware, Partner APP version, Company Portal version, and Teams version. Procedure Go to > Settings > Device Settings > About. Resetting Your Device You can reset the device to factory settings with the need for entering the Administrator's password. -
Page 70: Why Does The Device Display Time And Date Incorrectly
| Troubleshooting | 70 Why does the device display time and date incorrectly? Check whether your device obtains the time and date from the SNTP server automatically. If the device fails to connect the SNTP server, contact your system administrator for more information. You can also configure the time and date manually.
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Questions and answers
How do i use accessibility features like dark theme and text size?
To use accessibility features like text size and high contrast mode on the Yealink VP59 Teams Edition:
1. Increase Text Size:
- Go to Settings > Device Settings > Accessibility.
- Turn on Large Text.
2. Enable High Contrast Mode:
- Go to Settings > Device Settings > Accessibility.
- Turn on High Contrast Mode.
For color correction options:
- Go to Settings > Device Settings > Accessibility.
- Select a color correction mode (Off, Deuteranomaly, Protanomaly, or Tritanomaly).
- Tap OK.
For screen reader:
- Go to Settings > Device Settings > Accessibility.
- Turn on Screen Reader.
No information is provided about a dark theme.
This answer is automatically generated