Yealink SIP VP-T49G User Manual page 243

Ultra-elegant gigabit ip phone
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To log into the ACD system:
1.
Tap the ACD key when the phone is idle.
The touch screen prompts you the following information:
User ID: the identity used to log into the queue.
Password: the password used to log into the queue.
2.
Tap Login to log in.
Note
Contact your system administrator for the User ID and Password to access the ACD
system.
After configuring an ACD key, you can tap the ACD key to log into the
logging in, you are ready to receive calls from the
to show your current ACD user status. You can tap Available/Unavailable to change your
ACD user status. ACD user status synchronizes on both IP phone and ACD system.
When you set the ACD user status to be available, the ACD key LED illuminates solid
green, and then the server begins distributing calls to your phone.
When you set the ACD user status to be unavailable, the ACD key LED flashes green,
and then the server temporarily stops distributing calls to your phone. To log out of the
, tap Logout.
ACD system
Note
It is recommended you configure no more than one ACD key per phone. At any time, at
most one ACD key can be in progress on your phone.
Advanced Phone Features
ACD system
. You can tap the ACD key
ACD system
. After
243

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