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Yealink SIP-T19 E2 Getting Started
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Yealink SIP-T19 E2 Getting Started

Recovery mode
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Recovery Mode on Yealink IP phones
Overview
This guide shows how to use recovery mode to get your phone ready when it fails to start up.
There are two recovery modes:
1.
Using TFTP server (not applicable to CP960 IP phones)
2.
Using USB flash drive (only applicable to MP54/MP56/MP58/VP59/SIP-T58A/T57W/T54W/
T53W/T53/T48U/T48S/T46U/T46S/T43U/T42U/T42S/T41S/CP920/CP960 IP phones)
Generally, when a Yealink IP phone is powered and connected to the network properly, it will start up
successfully and get ready for you to use. In case, the IP phone is accidentally powered off when
upgrading, the system data in the flash may be damaged and this makes the IP phone fail to start up.
Therefore, we strongly recommend that do not unplug or remove the power when the phone is
updating firmware or configurations.
Getting Started
Before using recovery mode to get the IP phone ready, the following steps are required:
Preparing the Firmware and other Resource Files
1.
Configuring the HTTP
2.
IP Phone
Preparing the Firmware and other Resource Files
For the firmware and other resource files, you can ask your Yealink reseller.
Different phone models require different resource files to be used for recovery mode. Some just need the
firmware, while others need extra files like ".bin" or ".rfs" in addition to the firmware.
The filename of the firmware used for recovery mode is strictly required. For example, to use recovery
mode on SIP-T46G IP phones, you must rename the firmware file as T46.rom.
For more details about the firmware name and required resource files, refer to the following table:
Phone Model
SIP-T19(P) E2
T19P_E2.rom, T19P_E2.bin, and T19P_E2.rfs
SIP-T21(P) E2
T21P_E2.rom, T21P_E2.bin, and T21P_E2.rfs
SIP-T23P/G
T2x.rom, T2X.bin, and T2X.rfs
SIP-T27G
T27G.rom, T27G.bin, and T27G.rfs
Server,
Configuring the TFTP Server
The Resource Files Required
Connecting the USB Flash Drive to the
or
Description
Note: New factory phones
running V86 firmware version no
longer need ".bin" and ".rfs" files.
1

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Summary of Contents for Yealink SIP-T19 E2

  • Page 1 Using USB flash drive (only applicable to MP54/MP56/MP58/VP59/SIP-T58A/T57W/T54W/ T53W/T53/T48U/T48S/T46U/T46S/T43U/T42U/T42S/T41S/CP920/CP960 IP phones) Generally, when a Yealink IP phone is powered and connected to the network properly, it will start up successfully and get ready for you to use. In case, the IP phone is accidentally powered off when upgrading, the system data in the flash may be damaged and this makes the IP phone fail to start up.
  • Page 2 Recovery Mode on Yealink IP phones Phone Model The Resource Files Required Description SIP-T29G T29.rom, T29.bin, and T29.rfs SIP-T33G T33G.rom and T33G.bin SIP-T33P T33P.rom and T33P.bin SIP-T31P T31P.rom and T31P.bin Note: New factory phones running V86 firmware version no SIP-T31G T31G.rom and T31G.bin...
  • Page 3 Recovery Mode on Yealink IP phones Phone Model The Resource Files Required Description Note: New factory phones SIP-T58A T58V.rom, T58V.bin, T58V.rfs running V86 firmware version no longer need “.bin” and “.rfs” files. MP54 MP54.rom, MP54.bin MP56 MP56.rom, MP56.bin MP58 MP58.rom, MP58.bin CP860 CP860.rom, CP860.bin and CP860.rfs...

  • Page 4: Configuring The Tftp Server

    Recovery Mode on Yealink IP phones Click Menu in the main page and select the IP address of the PC from IP address. Configuring the TFTP Server This section shows how to configure a TFTP server for the windows system using the tftpd32 application.
  • Page 5 Recovery Mode on Yealink IP phones Take a note of the server IP address (e.g., 10.2.11.123) which is used at the later stage. Connecting the USB Flash Drive to the IP Phone This section shows how to connect the USB flash drive to the IP phone. The USB flash drive should be purchased separately.
  • Page 6 Recovery Mode on Yealink IP phones Using Recovery Mode and Runing Backup System on Yealink IP Phones This section introduces how to enter recovery mode and run the backup system on Yealink IP phones step by step. For Dual System Devices This section is only applicable to SIP phone series including SIP-T42U, SIP-T43U, SIP-T46U, SIP-T48U, SIP-T57W, SIP-T54W, SIP-T53W, SIP-T53, SIP-T53C, and VP59.
  • Page 7 Recovery Mode on Yealink IP phones Long press (Speakerphone key) and reconnect the power adapter to trigger the recovery mode. Do not release until the recovery mode wizard appears on the phone LCD screen. Press 1 to use the HTTP server.
  • Page 8 Using Recovery Mode on Yealink IP Phones (TFTP Server) This section introduces how to perform recovery mode using the TFTP server on Yealink IP phones step by step. For SIP Phone Series This section is only applicable to SIP phone series including MP54, MP56, MP58, VP59, SIP-T58A, SIP...
  • Page 9 Recovery Mode on Yealink IP phones The IP phone must be configured in the same subnet as the TFTP server. 10. 2. 11.124 IP Address: Netmask: 255.255.255. 0 IP Gateway: 10. 2. 11.254 TFTP Server: 10. 2. 11.123 Note For CP860/CP920 IP phones, you need to press the left or right side of the volume key ) as the left or right navigation key.
  • Page 10 Recovery Mode on Yealink IP phones Welcome …. …. Update Fail Please reboot Press to verify the current firmware version after upgrading successfully. Note ->Status You need to press (for SIP-T19(P) E2 IP phones), (for SIP VP-T49G IP phones), tap Settings->Status (for VP59/SIP-T58A IP phones) or tap Menu->Status (for...
  • Page 11 Recovery Mode on Yealink IP phones For W52P/W56P/W60B Base For the W52P/W56P/W60B base, there is no screen to show information for you. The W52P/W56P/W60B base uses 192.168.0.100 as its default IP address, so you need to configure a static IP address for your local PC where you have the TFTP server installed.
  • Page 12 Recovery Mode on Yealink IP phones After a handset is registered, press (for W52P/W56P base) or (for W60B base) on the handset to verify the current firmware version. For W80DM/W80B For the W80DM/W80B, there is no screen to show information for you. The W80DM/W80B uses 192.168.0.23 as its default IP address, so you need to configure a static IP address for your local PC...
  • Page 13 Recovery Mode on Yealink IP phones You can view the syslog of the TFTP server to check if the W80DM/W80B downloads the firmware successfully as shown below: Find the current IP address of the device on the DHCP server in the list of registered DHCP clients.
  • Page 14 Find the current IP address of the device on the DHCP server in the list of registered DHCP clients. Using Recovery Mode on Yealink IP Phones (USB Flash Drive) This section introduces how to perform recovery mode using USB flash drive on Yealink IP phones step by step. For MP54/MP56/MP58/VP59/SIP-T58A/T57W/T54W/...
  • Page 15 Recovery Mode on Yealink IP phones Procedures Long press (Speakerphone key) and reconnect the power adapter to trigger the recovery mode. Do not release until the recovery mode selection screen appears on the phone LCD screen. 1. TFTP 2: USB...
  • Page 16 Recovery Mode on Yealink IP phones For CP960 IP Phones This section is only applicable to CP960 IP phones. Procedures: Reconnect the PoE adapter. Long tap the Home touch key when the touch screen prompts “Initializing…” to trigger the recovery mode.

  • Page 17: Customer Feedback

    Recovery Mode on Yealink IP phones Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to doc@yealink.com.

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