Page 2 Copyright © 2015 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2015 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
Page 4 Yealink SIP VP-T49G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
Page 5: About This Guide
About This Guide Thank you for choosing the SIP VP-T49G IP phone, an ultra-elegant gigabit IP phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP network.
Page 6 User Guide for SIP VP-T49G IP Phone...
Page 7: Table Of Contents
Table of Contents About This Guide ..............v In This Guide ......................... v Table of Contents ..............vii Overview ................11 Hardware Component Instructions .................. 11 Icon Instructions ........................14 LED Instructions ........................18 User Interfaces ........................19 Phone User Interface ...................... 19 Web User Interface ......................
Page 8 User Guide for SIP VP-T49G IP phone Wireless Network Settings ....................44 Connect to the Wireless Network .................. 44 Disconnect the Wireless Network Connection............. 50 View the Wireless Network Information ............... 51 Manage the Saved Wireless Network ................. 52 Disable Wi-Fi Feature ..................... 53 Customizing Your Phone ............
Page 9: Table Of Contents
Table of Contents Stopping Sending Video during a Call ..............153 Changing the Clarity of Near-Site Video ..............154 Change Video Settings ....................160 Changing the Video Layout during Calls ..............161 Previewing the Near-Site Video .................. 165 Redialing Numbers ......................167 Recent Call In Dialing ......................
Page 10 User Guide for SIP VP-T49G IP phone Multicast Paging ....................... 234 Sending RTP Stream ..................... 234 Receiving RTP Stream ....................238 Using Multicast Paging ....................239 Music on Hold ........................241 Automatic Call Distribution (ACD).................. 242 Messages .......................... 244 Short Message Service (SMS) ..................244 Voice Mail ........................
Page 11: Overview
LED Instructions  User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP VP-T49G IP phone are the touch screen and the keypad.
Page 12 User Guide for SIP VP-T49G IP phone Hardware component instructions of the SIP VP-T49G IP phone are: Item Description Provides near-site video. The better distance between Camera camera and images you want to capture should be in ① the range of 0.35 meters (1 feet) to 2 meters (6 feet).
Page 13 Overview Item Description Mutes audio transmission locally during calls and MUTE Key conferences. The key LED illuminates solid red when the ⑥ call is muted. • Allows you to preview near-site video when the phone is idle. VIDEO Key ⑦ •...
Page 14 User Guide for SIP VP-T49G IP phone Icons appearing on the touch screen are described in the following table: Icons Description Network is unavailable Registered successfully Register failed Registering (Flashing) Hands-free speakerphone mode Handset mode Headset mode Switch the numeric input mode and letters input...
Page 15 Overview Icons Description Phone Lock Received Calls Placed Calls Missed Calls Forwarded Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped Bluetooth mode is on Bluetooth headset is both paired and connected Bluetooth-Enabled mobile phone is both paired and connected The default caller photo and contact icon...
Page 16 User Guide for SIP VP-T49G IP phone The icons of DSS key appearing on the touch screen are described in the following table: Icons Description ACD (Log into the ACD system) ACD (The ACD status is available) ACD (The ACD status is unavailable)
Page 17 Overview Icons Description ReCall Record/URL Record Record/URL Record (Recording starts successfully) Multicast Paging Group Listening Paging List Hot Desking Zero Touch Phone Lock Directory Speed Dial Mobile Line (Bluetooth-Enabled mobile phone is both paired and connected) Mobile Line (Bluetooth-Enabled mobile phone fails to connect) Mobile Line (Bluetooth-Enabled mobile phone is connecting)
Page 18 User Guide for SIP VP-T49G IP phone Icons Description BLF/BLF list hold state BLF/BLF list call park state BLF/BLF List failed state Power Indicator LED LED Status Description Solid red The phone is initializing. Fast flashing red The phone is ringing.
Page 19 Overview Two ways to customize configurations of your SIP VP-T49G IP phone: The user interface on the IP phone.  The user interface in a web browser on your PC.  The hardware components keypad and touch screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone.
Page 20: Backlight
User Guide for SIP VP-T49G IP phone Options Phone User Interface Web User Interface Basic Phone Settings --Wallpaper √ --Screen saver × --Backlight √ --Language √ --Time & Date √ --Administrator Password √ √ --Key as Send √ --Phone Lock √...
Page 21 Overview Options Phone User Interface Web User Interface --BLF List × --Call Recording √ --Hot Desking √ --Intercom √ --Multicast Paging × --Music on Hold × --ACD × --Messages √ SIP Account --User Options --Activation √ --Label √ --Display Name √...
Page 22 User Guide for SIP VP-T49G IP phone The following table shows documentations available for the SIP VP-T49G IP phone. Name Contents Where found Language Basic call features In the package English Quick Start Guide and phone On the website English...
Page 23: Getting Started
Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP VP-T49G IP phone. Topics include: Packaging Contents  Phone Installation  Network Connection  Phone Initialization  Registration  Touch Screen Display ...
Page 24 User Guide for SIP VP-T49G IP phone Phone Stand  Handset & Handset Cord  Camera  Ethernet Cable  USB3.0 Cable ...
Page 25 Power Adapter  Check the list before installation. If you find anything missing, contact your system administrator. The headset is an optional accessory for your SIP VP-T49G IP phone. You need to purchase it separately if required. Headset  If your phone is already installed, proceed to Phone Initialization on page 29.
Page 26 User Guide for SIP VP-T49G IP phone This section introduces how to install the phone: Attach the stand Insert the camera Connect the handset and optional headset Connect the AC power Connect the optional USB flash drive Connect the optional external monitor...
Page 27 Important! Do not remove power to the phone while it is updating firmware and configurations. The IP phone should be used with Yealink original power adapter (12V/2A) only. Connect the optional USB flash drive When you attach a USB flash drive to your phone, the icon will display on the status bar of the touch screen.
Page 28 User Guide for SIP VP-T49G IP phone touchline and stick it down; connect one end of the USB3.0 cable to the camera. Remove the other piece of the fastener’s liner and attach to the external monitor; attach the camera to the external monitor by pressing two sides of Dual Lock together.
Page 29 (personal computer). This is an optional connection. For more information on this function, contact your system administrator. Yealink SIP VP-T49G IP phone supports Wi-Fi feature. You can connect your phone to a wireless network. The wireless network is more convenient and cost-effective than wired network.
Page 30: Idle Screen Display
The SIP VP-T49G IP phone supports up to 16 accounts. If your phone is not registered, you may have to register it.
Page 31 Getting Started Name Description Various features can be assigned to line keys. Each line key can display the label and indicate the status of the assigned feature. Provides a quick access to the line key screen. DSS Key Then, you can tap the desired line key to configure it.
Page 32 User Guide for SIP VP-T49G IP phone Name Description Displays various operation options for Operation Option Area different menu screens. Displays menu items. Menu Tree Area Tap the desired menu item to enter the corresponding configuration screen. Label automatically to identify their Soft Keys context-sensitive features.
Page 33: Video Call Screen Display
Getting Started Name Description Provides a quick access to the line key DSS Key screen. Then, you can tap the desired line key to configure it. Displays the video on the full screen. The near-site and far-site videos only display, but the other areas are hidden.
Page 34 User Guide for SIP VP-T49G IP phone The phone will enter this screen automatically within 5 seconds during a call. Name Description Video Display Area Shows video in different layout. Call Duration Timer Shows the duration time of current call.
Page 35: Gestures
Getting Started If you want to Action Go back to the previous menu. Tap the item. Select an item. Drag up and down to scroll. (You can wait for the scrolling to come to a Scroll through items page by stop, or touch the screen to stop it page.
Page 36: Control Center/ Notification Center
 Swipe up to hide this screen. SIP VP-T49G IP phone provides keypad and onscreen keyboard to enter data. Keypad provides standard key layout, which enables users to use existing or familiar key positions. You can enter data and edit fields using the onscreen keyboard on the touch...
Page 37 Getting Started To use onscreen keyboard: Tap the field you want to edit, the onscreen keyboard displays on the touch screen. Enter the information. Do the following: If you want to Action If a keyboard with characters does not Enter uppercase (A) characters, display, tap lowercase (a) characters, or a to toggle between entering...
Page 38 User Guide for SIP VP-T49G IP phone Instead of using the onscreen keyboard, you can use the keypad on your phone to enter number or dial when the phone is on the pre-dialing screen. To use phone keypad: Pick up the handset, press the Speakerphone key or tap the line key.
Page 39 Getting Started If you want to Action Position the cursor to the right side of the letter you want to delete. Delete characters one by one Drag your finger to the left or right to Delete more characters at a highlight the characters you want to time delete.
Page 40 User Guide for SIP VP-T49G IP phone To view the phone status via phone user interface: ->Status. Tap the desired item to view the specific information. To view the phone status via web user interface: Open a web browser on your computer.
Page 41 Getting Started The phone status is displayed on the first page of the web user interface. Note configured as IPv4 & IPv6, you can enter either of them in If IP mode of the phone is the browser’s address bar to view the phone status. IPv6 is not available on all servers.
Page 42 User Guide for SIP VP-T49G IP phone Tap the desired value (IPv4, IPv6 or IPv4 & IPv6) in the pop-up dialog box. Tap the Save soft key to accept the change or to cancel. You can configure a static IPv4 address for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv4 or IPv4 &...
Page 43 Getting Started To configure a static IPv6 address via phone user interface: ->Advanced (default password: admin) ->Network->WAN Port->IPv6. Tap the Type field. Tap Static IP in the pop-up dialog box. Enter the desired values in the IP, IPv6 IP Prefix, Gateway, Primary DNS and Secondary DNS fields respectively.
Page 44 For more information on these parameters, contact your system administrator. Yealink SIP VP-T49G IP phone supports Wi-Fi feature. You can connect your phone to a wireless network. Three ways to connect SIP VP-T49G IP phone to the wireless network: Manually connect to an available wireless network ...
Page 45 Getting Started The phone will automatically search for available wireless networks in your area. (Optional) To re-search the available network, tap the Scan soft key. Tap the desired wireless network (SSID) to connect to it. You can also tap next to the desired SSID, and then tap Connect. If the network is secure, enter its password in the PIN field.
Page 46 WPS can automatically configure a wireless network with a network name (SSID) and strong WPA data encryption and authentication. Two methods supported by Yealink IP phones in the Wi-Fi protected setup: Push Button Configuration (PBC): The user simply has to push the WPS key on both ...
Page 47 Getting Started Push Button Configuration (PBC) To connect to the wireless network using PBC method: ->Basic->Wi-Fi. Tap On from the radio box of Wi-Fi. The phone will automatically search for available wireless networks in your area. Tap the WPS soft key. The touch screen prompts ―WPS has opened, please connect in 120s‖.
Page 48 User Guide for SIP VP-T49G IP phone The phone will automatically search for available wireless networks in your area. Tap the WPS-PIN soft key. The touch screen pops up a prompt containing a randomly generated PIN. Tap OK. The touch screen prompts ―WPS has opened, please connect in 120s‖.
Page 49 Getting Started Once WPS setup has completed successfully, the touch screen will prompt ―Connect Success.‖. Note Contact your gateway/router provider for more information. If your gateway/router has SSID broadcast disabled, it might not appear in the scanning results. In that case, you must manually add a wireless network. To add a wireless network: ->Basic->Wi-Fi.
Page 50 User Guide for SIP VP-T49G IP phone Tap the Save soft key to accept the change. You can disconnect the wireless network connection from your phone. After you disconnect the wireless network connection, it will still be displayed in The storage network list.
Page 51 Getting Started Tap the connected SSID. The touch screen will prompt: Disconnect success. To view the wireless network information: ->Basic->Wi-Fi. next to the desired SSID to view the detailed wireless network information (e.g., Profile Name, SSID or Signal Strength).
Page 52 User Guide for SIP VP-T49G IP phone If the IP phone is being connected to a wireless network successfully, you can also tap Wireless Status to view the connected wireless network information. Once the IP phone has ever connected to wireless network successfully, the wireless network profile will be saved in The storage network list.
Page 53 Getting Started Do the following: To edit the wireless network profile: Tap Edit. Edit the desired wireless network information. Tap the Save soft key. To change the priority of the wireless network: Tap Move Up or Move Down to improve or lower the priority of the wireless network that the IP phone automatically connects to.
Page 54 User Guide for SIP VP-T49G IP phone Tap the Off radio box in the Wi-Fi field. Swipe down from the top of the screen to enter the control center, and toggle Wi-Fi off. Wi-Fi feature is configurable via web user interface at the path Network->Wi-Fi.
Page 55: System Customizations
If you require additional information or assistance with your new phone, contact your system administrator. You can customize the wallpaper of the SIP VP-T49G IP phone, and can change the wallpaper image via phone user interface or web user interface. You can also upload custom wallpaper images via web user interface or using a USB flash drive.
Page 56 User Guide for SIP VP-T49G IP phone - Tap the Wallpaper field, and then select the desired wallpaper. Tap the Save soft key to accept the change or to cancel. Wallpaper is configurable via web user interface at the path Settings->Preference.
Page 57 Customizing Your Phone You can set a picture stored in your USB flash drive as the wallpaper. Before setting the picture in your USB flash drive as the wallpaper, ensure that the picture is in the USB flash drive, and the USB flash drive is connected to your phone. To set a picture in the USB flash drive as the wallpaper: ->USB->Browse Photo.
Page 58: Screen Saver
Wallpaper list at the path ->Basic->Display->Wallpaper. The SIP VP-T49G IP phone screen size is 1280*800 pixels. If the size of the custom Note wallpaper doesn’t meet the IP phone screen size, the wallpaper will be stretched or/and zoomed out according to the IP phone screen size.
Page 59 Customizing Your Phone This field appears only if Screensaver Type is set to Upload Picture. The web user interface prompts ―Upload success!‖. The custom picture appears in Screensaver list. The first picture in the list is System.jpg. You can only delete the custom picture by clicking Del in the Screensaver field.
Page 60 User Guide for SIP VP-T49G IP phone Select System from the pull-down list of Screensaver Type. Click Confirm to accept the change. Backlight has three options: Backlight Active Level: The intensity of the touch screen when the phone is active. You can change the intensity of the touch screen by dragging the backlight active level slider.
Page 61 Customizing Your Phone Tap the desired time in the pop-up dialog box. Tap the Save soft key to accept the change or to cancel. Backlight is configurable via web user interface at the path Settings->Preference. The default language of the phone user interface is English. If the language of your web browser is not supported by the phone, the web user interface will use English by default.
Page 62: Time & Date
User Guide for SIP VP-T49G IP phone Tap the Save soft key to accept the change. Text displayed on the phone user interface will change to the selected language. To change the language for the web user interface: Click on Settings->Preference.
Page 63 Customizing Your Phone Tap the Location field. This field appears only if Daylight Saving field is selected Automatic. 10. Tap the desired time zone name in the pop-up dialog box. The default time zone name is ―China(Beijing)‖. 11. Tap the Save soft key to accept the change or to cancel.
Page 64 User Guide for SIP VP-T49G IP phone Tap the Save soft key to accept the change. The time and date displayed on the touch screen will change accordingly. There are 7 available date formats. For example, for the date format ―WWW DD MMM‖, ―WWW‖...
Page 65 Customizing Your Phone The Advanced option is only accessible to the administrator. The default administrator password is ―admin‖. For security reasons, you should change the default administrator password as soon as possible. To change the administrator password via phone user interface: ->Advanced (default password: admin) ->Set Password.
Page 66 User Guide for SIP VP-T49G IP phone Tap # or * in the pop-up dialog box, or tap Disabled to disable this feature. Tap the Save soft key to accept the change or to cancel. Key as send is configurable via web user interface at the path Features->General Information.
Page 67 Customizing Your Phone inactive in idle screen for the designated time (in seconds). Tap the Save soft key to accept the change. When the phone is locked, the touch screen prompts ―Phone locked.‖ and displays the icon To unlock the phone, you must know the phone unlock PIN. The default phone unlock PIN is ―123‖.
Page 68 User Guide for SIP VP-T49G IP phone Enter the desired values in the Current PIN, New PIN and Confirm PIN fields respectively. Tap the Save soft key to accept the change or to cancel. Note The unlock PIN length must be within 15 digits.
Page 69 Customizing Your Phone You can long press or wait for a period of time (if configured) to lock the phone again. You can also unlock the phone by administrator password. When you enter the Note administrator password to unlock the phone, the phone will turn to the Change PIN screen.
Page 70 User Guide for SIP VP-T49G IP phone To adjust the volume when the phone is idle: Press to adjust the ringer volume. Note If the ringer volume is adjusted to minimum, the icon will appear on the touch screen. To adjust the volume when the phone is during a call:...
Page 71 Customizing Your Phone To select a ring tone for the phone via phone user interface: ->Basic->Sound->Ring Tones->Common. Tap the desired ring tone. Tap the Save soft key to accept the change or to cancel. A ring tone for the phone is configurable via web user interface at the path Settings->Preference->Ring Type.
Page 72 User Guide for SIP VP-T49G IP phone Account->Basic->Ring Type. Note The priority of ring tone for an incoming call on the phone is as follows: Contact ring tone (refer to Adding Contacts) >Group ring tone (refer to Adding Groups) >Account ring tone >Phone ring tone.
Page 73 Customizing Your Phone The built-in phone directory can store the names and phone numbers of your contacts. You can store up to 1000 contacts and 48 groups in your phone's local directory. You can add new groups and contacts, edit, delete or search for a contact, or simply dial a contact number from the local directory.
Page 74 User Guide for SIP VP-T49G IP phone to specify a ring tone for the group. Tap the desired ring tone in the pop-up dialog box. If Auto is selected, this group will use the ring tone according to the priority: Contact ring tone (refer to ) >Account ring tone (refer to...
Page 75 Customizing Your Phone Tap Setting. Tap the desired group. after the group name. Edit the group name in the highlighted field. to accept the change. To delete a group from the local directory: Tap Setting. before the desired group name.
Page 76: Adding Contacts Manually
User Guide for SIP VP-T49G IP phone The touch screen prompts the following warning: Tap OK to accept the change or Cancel to cancel. You can add contacts to the local directory in one of the following ways: Manually ...
Page 77 Customizing Your Phone If you want add a contact to the specified contact group, you can tap the contact group first, and then tap Add. Enter the name and the office, mobile or other numbers in the corresponding fields. Tap the Account field. Tap the desired account in the pop-up dialog box.
Page 78 User Guide for SIP VP-T49G IP phone after the desired entry. Tap Add. Edit the corresponding fields. Tap the Save soft key to accept the change. The entry is successfully saved to the local directory.
Page 79 Customizing Your Phone Adding Contacts from a remote phone book To add a contact to the local directory from a remote phone book: ->Remote Phone Book or tap ->Directory->Remote Phone Book to enter the remote phone book. Tap the desired remote phone book. The phone then connects to the remote phone book and proceeds to load it.
Page 80 User Guide for SIP VP-T49G IP phone Edit the corresponding fields. Tap the Save soft key to save the contact to the local directory. If the contact already exists in the local directory, the touch screen will prompt "Overwrite the original contact?". Tap OK to overwrite the original contact in the local directory or Cancel to cancel.
Page 81 Customizing Your Phone Tap the desired field to edit the contact information. You can tap to switch the contact you want to edit. Tap the Save soft key to accept the change or to cancel. To delete a contact from the local directory: after the desired contact.
Page 82 User Guide for SIP VP-T49G IP phone The touch screen prompts the following warning: Tap OK to accept the change or Cancel to cancel. To delete all contacts: Tap Setting. Tap the checkbox of Select All. Tap Delete.
Page 83 Customizing Your Phone The touch screen prompts the following warning: Tap OK to accept the change or Cancel to cancel. To upload a new custom photo for a contact via web user interface: Click on Directory->Local Directory. Click the desired contact you want to edit. Click Upload Photo, and then locate a photo file from your local computer.
Page 84 User Guide for SIP VP-T49G IP phone You can click Delete Photo to delete the custom photo. Note The phone only supports *.png, *.jpg and *.bmp format files. The file size must be less than 2M. You can only delete custom photos.
Page 85 Customizing Your Phone When you place a call to the contact or receive a call from the contact, the touch screen will display the contact photo. To place a call to a contact from the local directory: If the contact was added to a specified contact group, you can tap the contact group first, and then do one of the following: Tap the desired contact.
Page 86 User Guide for SIP VP-T49G IP phone If only one number for the contact is stored in the local directory, tap Send  to dial out the number. If multiple numbers for the contact are stored in the local directory, tap ...
Page 87 Customizing Your Phone Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) using the onscreen keyboard. The contacts whose name or phone number matches the characters entered will appear on the touch screen.
Page 88 User Guide for SIP VP-T49G IP phone In the Search Source List In Dialing block, select the desired list from the Disabled column and click The selected list appears in the Enabled column. Repeat the step 2 to add more lists to the Enabled column.
Page 89 Customizing Your Phone You can tap the desired entry to place a call to the entry. Note If you connect a Bluetooth-Enabled mobile phone to the IP phone, and enable the IP phone to sync phone contacts. The IP phone will first search the contacts in the Mobile Contacts directory then placed calls list.
Page 90 User Guide for SIP VP-T49G IP phone Click Import XML to locate a contact list file (the file format must be *.xml) from your local system. The web user interface prompts "The original contact will be covered, Continue?". Click OK to complete importing the contact list.
Page 91 Customizing Your Phone Click Import CSV to locate a contact list file (the file format must be *.csv) from your local system. (Optional.) Check the Show Title checkbox. It will prevent importing the title of the contact information which is located in the first line of the CSV file.
Page 92 User Guide for SIP VP-T49G IP phone Click Export XML (or Export CSV). Click the Save to save the contact list to your local system. Note Importing/exporting contact lists is available via web user interface only. The built-in phone directory can store names and phone numbers for a blacklist. You can store up to 30 contacts;...
Page 93 Customizing Your Phone To add a contact to the blacklist directory manually: ->Blacklist. Tap Add. Enter the contact’s name and the office, mobile or other numbers in the corresponding fields. Tap the Account field. Tap the desired account in the pop-up dialog box. If Auto is selected, the phone will use the default account when placing calls to the contact from the blacklist directory.
Page 94 User Guide for SIP VP-T49G IP phone group first, and then tap after the desired contact. Tap Blacklist. The touch screen prompts the following warning: Tap OK to accept the change. For operating instructions on editing, deleting, placing calls to and searching for...
Page 95 Customizing Your Phone Enter the name in the Display Name field. Click Confirm to accept the change. Note An access URL for a remote phone book is configurable via web user interface only. To access your remote phone book via phone user interface: ->Remote Phone Book or tap ->Directory->Remote Phone Book to enter the remote phone book.
Page 96 User Guide for SIP VP-T49G IP phone To place a call from the remote phone book: ->Remote Phone Book or tap ->Directory->Remote Phone Book to enter the remote phone book. Tap the desired remote phone book to load the remote phone book.
Page 97 Customizing Your Phone Tap the desired letter (e.g., P) along the right side to jump to contacts whose names start with P (case-insensitive). Drag up and down to select the desired contact to view or dial out. You can enable the phone to present the caller/callee identity stored in the remote phone book when receiving/placing a call.
Page 98 User Guide for SIP VP-T49G IP phone The first time your IP phone pairs and connects to your Bluetooth-enabled mobile phone, you will be asked if you would like to sync phone contacts temporarily. If allowed, the phone contacts will be imported to the Mobile Contacts directory of your IP phone. For...
Page 99 Customizing Your Phone Edit the corresponding fields. Tap the Save soft key to accept the change. The entry is successfully saved to the local directory. To add a contact to the blacklist directory from the Mobile Contacts directory: ->Mobile Contacts. after the desired contact.
Page 100 IP phone directory list. The SIP VP-T49G IP phone maintains call history lists of Missed calls, Placed calls, Received calls and Forwarded calls. Each call history list supports up to 100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list.
Page 101 Customizing Your Phone Tap the Off radio box of the History Record field. Tap the Save soft key to accept the change or to cancel. To view call history: The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly.
Page 102 User Guide for SIP VP-T49G IP phone The detailed information of the entry appears on the touch screen. To place a call from the call history list: The touch screen displays all call records. Drag up and down to scroll.
Page 103 Customizing Your Phone The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly. after the desired entry. Tap Blacklist.
Page 104 User Guide for SIP VP-T49G IP phone The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly.
Page 105 Customizing Your Phone The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly. Tap Setting. Tap the checkbox of Select All. Tap Delete.
Page 106: Headset Use
User Guide for SIP VP-T49G IP phone The touch screen prompts the following warning: Tap OK to confirm the deletion or Cancel to cancel. If you want to use a wired headset, physically connect your headset and activate the headset mode for use. For more information on physically connecting a headset, refer Phone Installation on page 25.
Page 107 Customizing Your Phone a call, refer to Answering Calls on page 150. With the handset on-hook, enter the desired number and tap the Send soft key, the phone will then place a call using the headset automatically. For more information on using the headset to place a call, refer to Placing Calls on page 148.
Page 108: External Monitor
IP phone, the content displayed on the external monitor will change as well. If the phone is not in a video call, the external monitor will display a Yealink logo. Before using the external monitor, ensure that the external monitor has been connected to your phone.
Page 109 If you connect the external monitor, but disable the EXT Display, the external monitor Note will not display the content on the phone but a Yealink logo. To disable the external monitor via phone user interface, do one of the following:...
Page 110: Bluetooth Headset
Swipe down from the top of the screen to enter the control center and toggle EXT Display off. The SIP VP-T49G IP phone supports Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meter (3 to 6 feet) range.
Page 111 Customizing Your Phone Tap the On radio box of the Bluetooth field. The IP phone scans the available Bluetooth headset automatically. The touch screen displays the Bluetooth device information (device name and MAC address). You can also swipe down from the top of the screen to enter the control center, and toggle Bluetooth off.
Page 112 User Guide for SIP VP-T49G IP phone If there is no Bluetooth devices found on the touch screen, tap the Scan soft key to search for the Bluetooth device. Enter the PIN in the prompted PIN field. The default PIN is ―0000‖.
Page 113 Customizing Your Phone The touch screen displays ―Connect Success.‖. The Bluetooth icon appears on the status bar. With the Bluetooth headset paired and connected, you can use the Bluetooth headset to place and answer calls. For more information, refer to the documentation from the Bluetooth headset manufacturer.
Page 114 User Guide for SIP VP-T49G IP phone The default device name is SIP VP-T49G. Tap the Save soft key to accept the change or to cancel. The pre-configured Bluetooth device name will display in scanning list of other device. To disconnect your Bluetooth headset from your phone: ->Basic->Bluetooth.
Page 115 Customizing Your Phone you need to scan it first, and then connect it again. To delete paired Bluetooth headset via phone user interface: ->Basic->Bluetooth. The touch screen displays the paired and connected Bluetooth headset. after the desired Bluetooth headset you want to delete. The touch screen prompts the following warning ―Delete selected item?‖.
Page 116: Bluetooth-Enabled Mobile Phone
Bluetooth mode is configurable via web user interface at the path Features->Bluetooth. Yealink SIP VP-T49G IP phone supports the use of your IP phone in conjunction with Bluetooth-enabled mobile phone. You can do the following: Pair and connect your SIP VP-T49G IP phone with a Bluetooth-enabled mobile phone to make and receive mobile calls.
Page 117 Customizing Your Phone Mobile Line key’s default label is ―My Mobile‖. If there is no available line key, you may assign it manually. The mobile phone will disconnect from your phone in the following introduced scenarios: Deactivate the Bluetooth mode from the IP phone. ...
Page 118 User Guide for SIP VP-T49G IP phone Tap OK on both mobile phone and IP phone. Then the IP phone will prompt ―Would you like to sync phone contacts temporarily?‖. Tap OK to enable the IP phone to sync phone contacts temporarily, tap Cancel to disable the IP phone to sync.
Page 119 Customizing Your Phone The touch screen displays ―Connect Success.‖. The Bluetooth icon will display on the status bar of the touch screen. And the IP phone automatically assigns a Mobile Line key. For more information on how to configure the Mobile Line key, refer to Mobile Line page 131.
Page 120 User Guide for SIP VP-T49G IP phone directory list. Note Not all mobile phones support importing your mobile contacts, for more information contact your system administrator. To import your mobile contacts into the IP phones: To enable the IP phone sync phone contacts temporarily, do one of the following: Select OK, when the touch screen prompts ―Would you like to sync phone...
Page 121 You can hold, mute or end the call on the SIP VP-T49G IP phone, and after you hold the call you can resume the call or place a new call.
Page 122: Dss Keys
If your mobile phone is paired and connected with the SIP VP-T49G IP phone, an incoming call to your mobile phone is also shown on the SIP VP-T49G IP phone. To handle a mobile phone call by using the SIP VP-T49G IP phone, do one of the following: Press or tap the Answer soft key to connect to the call.
Page 123 Customizing Your Phone You can specify labels for some key features, which will be displayed on the idle touch screen. If the length of the label exceeds the maximum display length, the phone only displays the first few characters. You can configure the phone to display more characters via label length feature.
Page 124 User Guide for SIP VP-T49G IP phone Select Extended from the pull-down list of Label Length. Click Confirm to accept the change. Note Label length feature is configurable via web user interface only. Line key features are explained in the following subchapters in detail: Line ...
Page 125 Customizing Your Phone Zero Touch   Phone Lock  Directory  Mobile Line  For the features not listed above, refer to Basic Phone Features on page Advanced Phone Features on page 211. For more information, contact your system administrator.
Page 126 User Guide for SIP VP-T49G IP phone voice prompt to listen to the voice mails. Direct Pickup You can use this key feature to answer someone else’s incoming call on the phone. Type (Key Event) Dependencies: Key Type (DPickup) Account ID (the account this feature will be applied to)
Page 127 Customizing Your Phone Key Type (Prefix) Label (key label displayed on the touch screen) Value (the prefix number) Usage: Tap the prefix key when the phone is idle, the phone will then enter the pre-dialing screen and display the prefix number that you specified in the Value field. You can enter the remaining digits and then dial out.
Page 128 User Guide for SIP VP-T49G IP phone LDAP You can use this key feature to quickly access a LDAP search screen. Type (Key Event) Dependencies: Key Type (LDAP) Label (key label displayed on the touch screen) Usage: Tap the LDAP key to access the LDAP search screen.
Page 129 Customizing Your Phone Label (key label displayed on the touch screen) Value (the number you want to forward to) Usage: Tap the forward key to forward an incoming call to the number specified in the Value field. Note If the Value field is left blank, the forward key performs the same as the FWD soft key when receiving an incoming call.
Page 130 User Guide for SIP VP-T49G IP phone You can use this key feature to activate or deactivate DND. You can also use this key feature to access the custom DND screen. For more information, refer to Do Not Disturb (DND) on page 176.
Page 131 Customizing Your Phone Tap the Next soft key. Configure the auto provision parameters in the corresponding fields. Tap the Next soft key. The phone will reboot to update configurations. You can use this key feature to trigger the phone to send an HTTP GET request containing a specific URL.
Page 132 User Guide for SIP VP-T49G IP phone Tap the line key to place a new call and the active call is placed on hold. You can customize the soft keys and function keys. To customize Programable key via web user interface: Click on DSSKey->Programable Key.
Page 133 Customizing Your Phone You can register one or multiple accounts on the SIP VP-T49G IP phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account. To register an account via phone user interface: ->Advanced (default password: admin) ->Account.
Page 134 User Guide for SIP VP-T49G IP phone The following figures demonstrate single or multiple accounts registered on the phone: Single account: Multiple accounts: To disable an account via phone user interface: ->Advanced (default password: admin) ->Account. Tap the desired account.
Page 135 Customizing Your Phone Tap the Default Account field. Tap the desired account in the pop-up dialog box. Tap the Save soft key to accept the change or to cancel. The label of the default account is displayed on the left of the status bar. The IP phone will use this account by default when dialing out.
Page 136: Dial Plan
Your phone can be configured to have a combination of accounts with a single line key and accounts with multiple line keys. Dial plan is a string of characters that governs the way your SIP VP-T49G IP phone processes the inputs received from your phone keypad. The SIP VP-T49G IP phone...
Page 137 Customizing Your Phone Replace Rule  Dial-now  Area Code  Block Out  Basic expression syntaxes you need to know: Syntax Description The dot "." can be used as a placeholder or multiple placeholders for any character. Example: "12." would match "123", "1234", "12345", "12abc", etc. An "x"...
Page 138 User Guide for SIP VP-T49G IP phone To add a replace rule via web user interface: Click on Settings->Dial Plan->Replace Rule. Enter the string (e.g., 1) in the Prefix field. Enter the string (e.g., 1234) in the Replace field. Enter the desired line ID in the Account field or leave it blank.
Page 139 Customizing Your Phone You can configure one or more dial-now rules (up to 100) on your phone. When the dialed number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as "2xx", any entered three-digit string beginning with 2 will then be dialed out automatically on the phone.
Page 140 User Guide for SIP VP-T49G IP phone The default value is 1. Click Confirm to accept the change. Note Delay time for dial-now rule is configurable via web user interface only. Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a country.
Page 141 Customizing Your Phone Enter the desired line ID in the Account field or leave it blank. For more information on the valid values for the Account field, refer to Replace Rule on page 137. Click Confirm to accept the change. Note The default values of minimum and maximum length are 1 and 15 respectively.
Page 142: Emergency Number
User Guide for SIP VP-T49G IP phone For more information on the valid values for the Account field, refer to Replace Rule on page 137. Click Confirm to add the block out number. Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when necessary.
Page 143: Live Dialpad
Emergency number is configurable via web user interface only. You can enable live dialpad on the SIP VP-T49G IP phone, which enables the IP phone to automatically dial out a phone number without the pressing of the send key. You can also configure a delay, where the phone will dial out the phone number automatically after the designated period of time.
Page 144: Hotline
User Guide for SIP VP-T49G IP phone The default delay time is 4. Click Confirm to accept the change. Note Live dialpad is configurable via web user interface only. You can dial a hotline number immediately upon lifting the handset, pressing the Speakerphone key or tapping the line key.
Page 145 Customizing Your Phone Enter the desired delay time in the Hotline Delay 0-10(s) field. The default value is 4. Tap the Save soft key to accept the change or to cancel. Hotline is configurable via web user interface at the path Features->General Information.
Page 146 User Guide for SIP VP-T49G IP phone...
Page 147: Placing Calls
Basic Phone Features The SIP VP-T49G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
Page 148 User Guide for SIP VP-T49G IP phone You can place a call in one of three ways using your SIP VP-T49G IP phone: Using the handset Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party.
Page 149 Basic Phone Features You can enter the number using the onscreen keyboard. Press , or tap Send. key is configured as a send key by default. You can also set the * key as the send key, or set neither. For more information, refer to the Key as Send on page 65.
Page 150 VP-T49G IP phone can handle a maximum of 50 calls at one time. To place multiple calls: You can have more than one call on your SIP VP-T49G IP phone. To place a new call during an active call, do one of the following: Tap the line key.
Page 151 Basic Phone Features When you are not in another call, you can answer a call in one of three ways: Using the handset  Using the speakerphone  Using the headset  Note You can reject incoming calls by tapping the Reject soft key to stop the phone from playing ring tone.
Page 152 User Guide for SIP VP-T49G IP phone Answering When in Another Call If you have an active call, and an incoming call arrives on the phone. The incoming call information is displayed on the touch screen. Do one of the following: Tap the Answer soft key.
Page 153: Stopping Sending Video During A Call
Basic Phone Features To end a call: Do one of the following: If you are using the handset, tap the EndCall soft key or hang up the handset. If you are using the headset, tap the EndCall soft key. If you are using the speakerphone, press or tap the EndCall soft key.
Page 154 SIP VP-T49G IP phone provides four scene modes – standard mode, warm color mode, cool color mode and manual mode. You can select one of them to obtain a better video call experience if required.
Page 155: Previewing The Near-Site Video
Basic Phone Features Tap the desired item in the pop-up dialog box. Tap the Save soft key. The touch screen will prompt ―Save successed! Preview the video effect?‖. Tap OK to accept the change and preview the video or Cancel to go back to the menu screen.
Page 156 User Guide for SIP VP-T49G IP phone Tap Manual Settings in the pop-up dialog box. Tap the White Balance field. Tap Auto or Manual Settings in the pop-up dialog box. Enter the desired values in the Red Gain and Blue Gain fields respectively.
Page 157 Basic Phone Features (dimmest) and 100 (brightest). The default level is 50. Contrast Setting - Sets the difference in brightness between the light and dark areas of your video. You can set a level between 0 (no contrast increase) and 100 (highest).
Page 158 User Guide for SIP VP-T49G IP phone Tap Reset To Default. The touch screen prompts ―Reset To Default Setting?‖. Tap OK to accept the change or Cancel to cancel. Reset Manual Settings is configurable via web user interface at the path Settings->Camera.
Page 159 Basic Phone Features The value of exposure compensation ranges from 1 (lowest)-3 (highest), the default value is Off. Select the desired value from the pull-down list of Flicker. Flicker - Adjusts the flickering of your video captured by the camera sensor. Select 50 Hz (flicker avoidance for Europe and Asia) or 60 Hz (flicker avoidance for North America).
Page 160 User Guide for SIP VP-T49G IP phone You can change the setting of your video via phone user interface and web user interface, including video enable, auto start video, auto answer video mute, uplink bandwidth and downlink bandwidth. To configure the video setting via phone user interface: ->Basic->Video Setting.
Page 161: Auto Answer
Basic Phone Features phone can only place/receive an audio-only call. Auto Start Video – It enables or disables the IP phone to transmit near-site video at once for all incoming calls. You can set to Enabled or Disabled. The default value is Enabled. Auto Answer Video Mute –...
Page 162 User Guide for SIP VP-T49G IP phone will display on the top-right of the touch screen. The following figure shows what the touch screen looks like after you tap the near-site video: To change the video layout to the same size mode during a video call via phone user interface: From the video call full-screen, pinch close the large window.
Page 163 Basic Phone Features The following figure shows what the touch screen looks like in the same size mode: You can tap to go to video call screen or tap the desired image to go back to ―one big, other small‖ layout. To change the video layout to the full screen mode during a video call via phone user interface: From the video call full-screen, do one of the following:...
Page 164 User Guide for SIP VP-T49G IP phone Pinch open the large window. The small window is hidden. The following figure shows what the touch screen looks like in full screen mode: You can tap to go to video call screen or tap the video area to go back to ―one big,...
Page 165 Basic Phone Features To change the video layout during a video conference call via phone user interface: The default screen layout during a video conference call is the same size mode. The following figure shows what the touch screen looks like during a three-party video conference call: You can tap to go to video call screen or tap one of the conference party to go...
Page 166 User Guide for SIP VP-T49G IP phone Swipe down from the top of the screen to enter the control center and tap Video. To configure the scene mode when previewing near-site video: Tap Standard Mode. Tap the desired item in the pop-up dialog box.
Page 167 Basic Phone Features To redial the last dialed number from your phone: Press twice. A call to your last dialed number is attempted. To redial a previously dialed number from your phone: Press when the phone is idle. Tap the desired entry from the placed calls list. To view the placed calls list when the phone is on the pre-dialing interface, you should enable recent call in dialing in advance.
Page 168 User Guide for SIP VP-T49G IP phone The touch screen displays the placed calls list. Drag up and down to scroll through placed calls. You can use auto answer to automatically answer an incoming call on a line. Auto answer is configurable on a per-line basis.
Page 169: Auto Redial
Basic Phone Features icon will display on the status bar of the touch screen. You can also swipe down from the top of the screen to enter the control center, and toggle Auto Answer off. Auto answer is configurable via web user interface at the path Account->Basic. Note Auto answer is only applicable when there is no other call in progress on the phone.
Page 170 User Guide for SIP VP-T49G IP phone The default value is ―10‖. Tap the Save soft key to accept the change or to cancel. Auto redial is configurable via web user interface at the path Features->General Information. To use auto redial: When the called party is busy, the touch screen prompts the following: Tap OK to activate auto redial.
Page 171: Call Completion
Basic Phone Features The touch screen prompts the following: Wait for the designated period of time or tap OK to redial the phone number. The phone will retry as many times as configured until the called party is idle. You can use call completion to notify the caller who failed to reach a desired party when the party becomes available to receive a call.
Page 172 User Guide for SIP VP-T49G IP phone To use call completion: When the called party is busy, the following prompt will appear on the touch screen of the phone: Tap OK, the phone will then returns to the idle screen and call completion will be activated.
Page 173: Recall
Basic Phone Features You can tap a recall key to place a call back to the last incoming call. To configure a recall key via phone user interface: ->Features->DSS Keys. Tap the desired line key. Tap the Type field. Tap Key Event in the pop-up dialog box. Tap the Key Type field.
Page 174 User Guide for SIP VP-T49G IP phone The touch screen indicates that the call is muted. The mute key LED illuminates solid red when the call is muted. The following shows an audio-only call has been muted: The following shows a video call has been muted:...
Page 175 Basic Phone Features To place a call on hold: Press or tap the Hold soft key during a call. The following shows an audio-only call has been muted: The following shows a video call has been muted: The phone will beep softly every 30 seconds to remind you that you still have a call on hold.
Page 176 User Guide for SIP VP-T49G IP phone You can use DND to reject incoming calls automatically on the phone. The prompt message "n New Missed Call(s)" ("n" indicates the number of missed calls) will appear on the touch screen, and callers will receive a busy message. All calls you receive while DND is enabled are logged to your missed calls list.
Page 177: Call Forward
Basic Phone Features To activate DND in phone mode: Do one of the following: Swipe down from the top of the screen to enter the control center and toggle DND on. icon on the status bar indicates that DND is enabled. Incoming calls will be rejected automatically and "n New Missed Call(s)"...
Page 178 User Guide for SIP VP-T49G IP phone The touch screen displays a list of accounts registered on the phone. Tap the desired account. Tap the On radio box of the Status field. Tap the Save soft key to accept the change.
Page 179 Basic Phone Features Incoming calls on the specific line will be rejected automatically, and the touch screen will prompt "n New Missed Call(s)" ("n" indicates the number of missed calls). Note When DND and busy forward are enabled for a specific account, calls from the specific account will be sent to the configured destination number.
Page 180 User Guide for SIP VP-T49G IP phone to return to the idle screen. icon appears on the status bar, and all line icons change to Incoming calls will be rejected automatically, and the touch screen will prompt "n New Missed Call(s)" ("n" indicates the number of the missed calls).
Page 181 Basic Phone Features When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field. Note DND authorized number is configurable via web user interface only. When the phone receives a voice mail, the voice mail prompt window will pop up by default, if you want to disable the feature, contact your system administrator for more information.
Page 182 User Guide for SIP VP-T49G IP phone In the Forward block, mark the desired radio box in the Mode field. Click Confirm to accept the change. Note Call forward mode is configurable via web user interface only. To enable call forward in phone mode: Do one of the following: ->Features->Call Forward.
Page 183 Basic Phone Features (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. b) If you tap Busy Forward: Tap the On radio box of the Busy Forward field. Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field.
Page 184 User Guide for SIP VP-T49G IP phone (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. Tap the Save soft key to accept the change. icon on the idle screen indicates that the call forward is enabled.
Page 185 Basic Phone Features Tap the desired forwarding type. Depending on your selection: a) If you tap Always Forward: Tap the On radio box of the Always Forward field. Enter the destination number you want to forward all incoming calls to in the Forward To field.
Page 186 User Guide for SIP VP-T49G IP phone Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field. (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field.
Page 187 Basic Phone Features The default ring time is 12 seconds. (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. You can also enable no answer forward for all accounts. Do the following: Tap All Lines.
Page 188 User Guide for SIP VP-T49G IP phone If you activate call forward for the non-default account, only the associated line icon will change to Call forward is configurable via web user interface at the path Features->Forward & DND. Note You can also enter the SIP URL or IP address in the Forward To field. For more information...
Page 189 Basic Phone Features For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change. When call forward is enabled on the phone, the phone cannot forward incoming calls from the numbers specified in the Forward Authorized Numbers field. Note Forward authorized number is configurable via web user interface only.
Page 190 User Guide for SIP VP-T49G IP phone FWD. The touch screen displays a list of accounts registered on the phone. Tap the desired account. Tap the desired forwarding type. Tap the Off radio box. Tap the Save soft key to accept the change.
Page 191 Basic Phone Features To perform a blind transfer: Press or tap the Transfer soft key during a call. Enter the number you want to transfer the call to. Press or tap the Transfer soft key to complete the transfer. The call is then connected to the number to which you are transferring. To perform a semi-attended transfer: Press or tap the Transfer soft key during a call.
Page 192: Call Waiting
User Guide for SIP VP-T49G IP phone desired contact to dial out. Tap Directory, and then tap Remote Phone Book. Search for the contact and tap the desired contact to dial out. (Remote phone book should be configured in advance, refer to...
Page 193: Conference
Basic Phone Features You can use the SIP VP-T49G IP phone to create a conference using the phone’s local conference and network conference. During a conference, you can manage each participant. You can mute, hold and remove individual participants in the video call screen.
Page 194 User Guide for SIP VP-T49G IP phone second party call screen to join all parties in the conference. Repeat steps 2 to 4 until you have added all intended parties. Note The phone will enter the video call full-screen within 5 seconds during a call, you may tap or blank area at the top or bottom of the screen to see the soft keys.
Page 195 Basic Phone Features Tap the Hold call to join the calls in the conference. Repeat steps 3, 4 to join more calls in the conference. During the conference call, you can do the following: Press or tap the Hold soft key to place the conference call on hold. ...
Page 196 Tap Remove to remove the party. Tap Cancel to close the dialog. You can use network conference feature on the SIP VP-T49G IP phone to conduct a conference with multiple participants. This feature allows you to perform the following: Join calls together in a conference call.
Page 197: Network Conference
Basic Phone Features Click Confirm to accept the change. Note Network conference is configurable via web user interface only. To set up a network conference call: Place a call to the first party. Tap the Conference soft key to place a new call. The active call is placed on hold.
Page 198 User Guide for SIP VP-T49G IP phone Tap the Account ID field. Tap the desired line in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field. 10. Enter the call park code in the Value field.
Page 199: Directed Call Pickup
Basic Phone Features group. The pickup group should be predefined, contact your system administrator for more information. You can pick up an incoming call by using DPickup/GPickup. To use call pickup, you need to configure the call pickup code beforehand on a global or per-line basis via web user interface.
Page 200 User Guide for SIP VP-T49G IP phone Enter the directed call pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. To pick up a call directly: Pick up the handset, tap the line key or press the Speakerphone key.
Page 201: Group Call Pickup
Basic Phone Features Group Call Pickup To enable group call pickup and configure the group call pickup code on a global basis via web user interface: Click on Features->Call Pickup. Select Enabled from the pull-down list of Group Call Pickup. Enter the group call pickup code in the Group Call Pickup Code field.
Page 202: Anonymous Call
User Guide for SIP VP-T49G IP phone GPickup appears on the onscreen keyboard. Tap GPickup on your phone when a phone in the group receives an incoming call. The call is answered on your phone. You can also configure a line key as a group pickup key via phone user interface or web user interface.
Page 203: Anonymous Call Rejection
Basic Phone Features Code and Off Code field. The phone will send the configured on code or off code depending on your selection when you enable or disable anonymous call feature on the phone. Tap the Save soft key to accept the change or to cancel.
Page 204 User Guide for SIP VP-T49G IP phone rejection is configurable on a per-line basis. You can also configure the phone to send anonymous call rejection on/off code to the server to activate/deactivate anonymous call rejection on the server side. To configure anonymous call rejection via phone user interface: ->Features->Anonymous.
Page 205 Basic Phone Features If phone B has anonymous call feature enabled and places a call to your phone, the call will be rejected, and the touch screen of the phone B will display the following: You can capture the screenshots during a video call via phone user interface. Before capturing the screenshot, ensure that the USB flash drive has been connected to your phone.
Page 206 User Guide for SIP VP-T49G IP phone To capture screenshots during a video call via phone user interface, do one of the following: Tap the More soft key. Tap Screenshot if you want to capture the picture.
Page 207: Viewing The Pictures Stored In Your Usb Flash Drive
Basic Phone Features Press in the video call screen or video call full-screen. The status bar prompts ―Screenshot has been saved to the USB device successfully.‖. You can view the screenshots that stored in the USB flash drive. For more information, refer to Viewing the Pictures Stored in Your USB Flash Drive on page 208.
Page 208 User Guide for SIP VP-T49G IP phone The phone prompts ―Delete this photo?‖ Tap OK to accept the change or Cancel to cancel. You can view the pictures that are stored in your USB flash drive at any time. You can display your pictures as lists, or display just one picture.
Page 209 Basic Phone Features Tap the desired photo to view. You can do one of the following: Tap Set WallPaper to set the picture as the wallpaper for your phone. For more information, refer to Setting One of Your Own Pictures as the Wallpaper page 57.
Page 210 User Guide for SIP VP-T49G IP phone...
Page 211: Advanced Phone Features
Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP VP-T49G IP phone. Topics include: Busy Lamp Field (BLF)  BLF List  Call and Conference Recording Using a USB Flash Drive  Call Recording Using a Record Key ...
Page 212 User Guide for SIP VP-T49G IP phone Tap the Account ID field. Tap the desired line in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field. Enter the phone number or extension you want to monitor in the Value field.
Page 213 Advanced Phone Features touch screen of the monitoring phone to display the caller ID when the monitored line receives an incoming call. To enable visual and audio alert features via web user interface: Click on Features->Call Pickup. Select Enabled from the pull-down list of Visual Alert for BLF Pickup. Select Enabled from the pull-down list of Audio Alert for BLF Pickup.
Page 214 User Guide for SIP VP-T49G IP phone You can do the following actions: Tap the DPickup soft key to pick up the call. Tap the Send soft key to dial out the monitored phone number. Tap the NewCall soft key to placing a new call.
Page 215 Advanced Phone Features You can also configure the call pickup code on a global or per-line basis via web user interface. If you enable visual alert feature, you can also pick up the monitored user’s incoming call by tapping DPickup soft key. To use DPickup soft key to pick up the call, the call pickup code can only be configured on a global or per-line basis via web user interface.
Page 216 User Guide for SIP VP-T49G IP phone Enter the desired pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. You can use the BLF key in the following ways: Place a call to the monitored user.
Page 217 Advanced Phone Features Attended Transfer  New Call  To perform a blind transfer: When the transfer mode on DSS key is set to Blind Transfer and there is already an active call on the IP phone, you can do the following: Tap the BLF key of the monitored user which you want to transfer this call to.
Page 218 User Guide for SIP VP-T49G IP phone To pick up an incoming call when the IP phone is idle: Tap the BLF key. The incoming call of the monitored user is answered on the IP phone. Note If the call pickup code is not configured, the phone will place a call to the monitored user instead of picking up an incoming call of the monitored user when you tap the BLF key.
Page 219 Advanced Phone Features Select the desired account from the pull-down list of Account. Enter the BLF List URI in the BLF List URI field. (Optional.) Enter the directed pickup code in the BLF List Pickup code field. (Optional.) Enter the barge-in code in the BLF List Barge In Code field. (Optional.) Enter the call park retrieve code in the BLF List Retrieve Call Parked Code field.
Page 220 User Guide for SIP VP-T49G IP phone When you insert a USB flash drive into the USB port on your phone, you can record active calls or conferences (audio-only or video calls) by tapping the Record soft key on your phone.
Page 221 Advanced Phone Features To record a call via phone user interface: Tap the More soft key and then tap Record during a call. If the recording starts successfully, the recording icon and recording time will appear on the status bar of the touch screen. If you tap the Hold soft key while recording, only you are recorded.
Page 222 User Guide for SIP VP-T49G IP phone To stop recording while the phone records, do one of the following: Tap the More soft key and then tap Stop during a call. The status bar prompts ―Call has been record on USB device successfully.‖.
Page 223 Advanced Phone Features The LCD screen prompts ―Call has been recorded on USB device successfully‖, the recording icon and recording duration disappear, and the phone returns to the idle screen. The recording will be stored as a new file on the USB flash drive when the phone starts recording again.
Page 224 User Guide for SIP VP-T49G IP phone To browse the recorded audio-only files via phone user interface: ->USB->Browse Audio. The touch screen shows all recorded audio files in the Browse Audio list. The filename consists of the recording time and date, the other party’s number/IP address/name (or the first person’s number/IP address/name you called).
Page 225 Advanced Phone Features The touch screen shows the recording duration of the recorded file. During the recording playback, you can do the following: to pause the playback. Then appears on the LCD screen. To continue the playback, tap Drag the slider to skip forward the playback or rewind the playback. Press to adjust the volume of the speakerphone.
Page 226 You can delete the desired recorded audio-only files in the same way as video files. You can record calls by tapping a record key on the phone. The SIP VP-T49G IP phone supports record and URL record. Two ways of call recording: Record: The phone sends a SIP INFO message containing a specific header ―Record:...
Page 227 Advanced Phone Features Tap the desired line key. Tap the Type field. Tap Key Event in the pop-up dialog box. Tap the Key Type field. Tap Record in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field. Tap the Save soft key to accept the change or to cancel.
Page 228 User Guide for SIP VP-T49G IP phone Tap the Save soft key to accept the change or to cancel. Record and URL record keys are configurable via web user interface at the path DSSKey->Line Key. The Record and URL Record keys control the recording function, and are available: During an active call ...
Page 229 You can use hot desking on the SIP VP-T49G IP phone to log out of existing accounts and then log into a new account. As a result, many users can share the phone resource at different times.
Page 230 User Guide for SIP VP-T49G IP phone To use hot desking: Tap the Hot Desking key when the phone is idle. The touch screen prompts the following warning: Tap OK. Registration configurations of all accounts on the phone will be cleared immediately.
Page 231 Advanced Phone Features Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can press the intercom key to automatically connect with a preconfigured target extension for outgoing intercom calls, and the target extension will automatically answer incoming intercom calls by default.
Page 232: Incoming Intercom Calls
User Guide for SIP VP-T49G IP phone The SIP VP-T49G IP phone supports to automatically answer an incoming intercom call by default. The phone automatically plays a warning tone when it receives an incoming intercom call. In addition, you can enable the phone to mute the microphone when it automatically answers an incoming intercom call.
Page 233 Advanced Phone Features Intercom Barge You can enable or disable the phone to automatically answer an incoming intercom call while there is already an active call on the phone. If Intercom Barge is enabled, the phone will automatically answer the intercom call and place the active call on hold. If Intercom Barge is disabled, the phone will handle an incoming intercom call like a waiting call.
Page 234 User Guide for SIP VP-T49G IP phone You can use multicast paging to quickly and easily broadcast time sensitive announcements out to people who are listening to a specific multicast group. You can configure a multicast paging key or a paging list key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling.
Page 235 Advanced Phone Features To configure a paging list key via phone user interface: ->Features->DSS Keys. Tap the desired line key. Tap the Type field. Tap Key Event in the pop-up dialog box. Tap the Key Type field. Tap Paging List in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field.
Page 236 User Guide for SIP VP-T49G IP phone The default tag is Empty if it is not configured before. Tap Edit. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Address field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
Page 237 Advanced Phone Features Tap Delete. Tap OK to accept the change or Cancel to cancel. If you want to delete all paging groups, you can tap Delete All. You can also configure the phone to use a default codec for sending multicast RTP stream via web user interface.
Page 238 User Guide for SIP VP-T49G IP phone You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling. You can specify up to 10 multicast addresses that the phone listens to on the network.
Page 239 Advanced Phone Features Label will appear on the touch screen when receiving the multicast RTP stream. Click Confirm to accept the change. Note The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. Multicast listening addresses are configurable via web user interface only. To send RTP stream via a multicast paging key when the receiver’s phone is idle: Tap the multicast paging key when the phone is idle.
Page 240 User Guide for SIP VP-T49G IP phone The following figure shows a multicast RTP session on the phone: Tap the Hold soft key to place the current multicast RTP session on hold. The sender’s phone places the multicast RTP session on hold and receiver’s phone releases the session.
Page 241 Advanced Phone Features Tap Paging to send RTP . Tap Hold to place the current multicast RTP session on hold. The sender’s phone places the multicast RTP session on hold and receiver’s phone releases the session. To resume the held multicast RTP session, tap Resume. The multicast RTP session is established again.
Page 242 ACD on the SIP VP-T49G IP phone allows the ACD system to distribute large volumes of incoming calls to the registered ACD users. To use this feature, you should configure an ACD key in advance.
Page 243 Advanced Phone Features To log into the ACD system: Tap the ACD key when the phone is idle. The touch screen prompts you the following information: User ID: the identity used to log into the queue. Password: the password used to log into the queue. Tap Login to log in.
Page 244 User Guide for SIP VP-T49G IP phone You can send and receive text messages using the SIP VP-T49G IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone. The power indicator LED will slow flash red, and the touch screen will prompt ―n New Text Message(s)‖...
Page 245 Advanced Phone Features To read a text message: ->Message->Text Message->Inbox. Tap the desired text message to read. Note If the phone prompts receiving new text messages, you can also press the View soft key to read the new messages directly. To send a text message: ->Message->Text Message->New Test Message.
Page 246 User Guide for SIP VP-T49G IP phone Enter the number you want to send the message to in the To field. Compose the new text message. You can tap the &123 soft key to change the input mode. to hide the onscreen keyboard.
Page 247 Advanced Phone Features Compose the new text message. You can tap the &123 soft key to change the input mode. to hide the onscreen keyboard after completing the content.. Check the From and To fields, and then tap the Send soft key. To delete a text message: ->Message->Text Message->Inbox (Sentbox, Outbox or Draftbox).
Page 248 You can also delete a specific message after retrieving by tapping the Delete soft key. You can leave voice mails for someone else using the SIP VP-T49G IP phone. You can also listen to the voice mails that are stored in a voice mailbox. When receiving a new voice mail, the phone will play a warning tone, and the power indicator LED will slow flash red.
Page 249 Advanced Phone Features receives a new voice mail or the user re-registers the account that has unread voice mail(s). Note Voice Mail is not available on all servers and differs from different servers. You can configure the phone not to display the pop-up prompt, contact your system administrator for more information.
Page 250 The MWI service is unsolicited for some servers, so the SIP VP-T49G IP phone only handles the MWI messages sent from the server. But for other servers, the MWI service is solicited, so the SIP VP-T49G IP phone must enable subscription for MWI.
Page 251: Voice Mail
Advanced Phone Features Options Description Mail number for MWI service. To use this feature, you should also configure the voice mail number. The phone will send SUBSCRIBE messages for MWI service to the account or the voice Note number MWI service depending on the server. Contact your system administrator for more information.
Page 252 User Guide for SIP VP-T49G IP phone Enter the desired voice mail number in the Voice Mail field. Click Confirm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail.
Page 253: Troubleshooting
Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP VP-T49G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. How can I find the basic information of the IP phone? ->Status when the IP phone is idle to check the basic information of the IP...
Page 254 User Guide for SIP VP-T49G IP phone If the phone is plugged into a power strip, try to plug it directly into a wall outlet  instead. Why does the phone display "Network unavailable"? Ensure that the Ethernet cable is plugged into the Internet port on the phone and ...
Page 255 Troubleshooting How to change the user password? To change the user password via web user interface: Click on Security->Password. Select user from the pull-down list of User Type. Enter the new user password in the New Password field and Confirm Password field.
Page 256 User Guide for SIP VP-T49G IP phone Why does my headset not work? Check that the headset cord is properly connected to the headset jack on the  phone. Refer to Phone Installation on page 25. Check that the headset mode is activated. Refer to Headset Use on page 106.
Page 257 Troubleshooting Enter the desired time in the Play Hold Tone Delay field. Click Confirm to accept the change. How to make a call using SRTP? You can enable SRTP to encrypt the audio stream(s) of phone calls. The parties participating in the call should enable SRTP on a per-line basis. To enable SRTP on a per-line basis via web user interface: Click on Account->Advanced.
Page 258 User Guide for SIP VP-T49G IP phone Select the desired value (Optional or Compulsory) from the pull-down list of RTP Encryption(SRTP). Click Confirm to accept the change. Note SRTP is not available on all servers. Contact your system administrator for more information.
Page 259 Check that the parameters of your camera have been setting in proper values.  Check that the network environment is good.  What is the available video resolution for the SIP VP-T49G IP phone and connected external monitor? Resolution Scenario...
Page 260 User Guide for SIP VP-T49G IP phone Why can’t I record calls? Ensure that the USB flash driver is inserted to the USB port on the phone.  Ensure that the USB flash driver inserted is compatible with the phone. For more ...
Page 261 Troubleshooting phone will not automatically filter any string when capturing packets. It is applicable only if the Pcap Filter Type is set to Custom. Click Confirm to accept the change. Click Start to begin capturing signal traffic. Recreate the error to be documented in the trace. Click Stop to stop the capture.
Page 262 User Guide for SIP VP-T49G IP phone Click Export to open the file download window, and then save the file to your local system. You can also export the system log to a syslog server. Contact your system administrator for more information.
Page 263 Troubleshooting Click Reboot to reboot the IP phone. Note You can also reboot the phone by long pressing when the phone is idle. Any reboot of the phone may take a few minutes. How to upgrade firmware? To upgrade firmware via web user interface: Click on Settings->Upgrade.
Page 264 User Guide for SIP VP-T49G IP phone Contact your system administrator before resetting the phone. To reset the phone via phone user interface: ->Advanced (default password: admin) ->Reset to Factory. Tap the Reset Option field. Tap the desired reset option in the pop-up dialog box.
Page 265 Troubleshooting After reset, the touch screen prompts ―Welcom Initializing…Please wait‖. The phone will be reset to factory settings sucessfully after startup. Note You can also reset the phone by long pressing when the phone is idle. Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully.
Page 266 User Guide for SIP VP-T49G IP phone...
Page 267: Regulatory Notices
Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes.
Page 268 User Guide for SIP VP-T49G IP phone Place the device on a stable and level platform.  Please do not place heavy objects on the device in case of damageand  deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat ...
Page 269: Appendix A-Time Zones
Appendix A-Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time -4:30...
Page 270 User Guide for SIP VP-T49G IP phone Time Zone Time Zone Name +9:30 Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30...
Page 271: Index
Index Near-Site Video Changing the Video Layout during Calls Changing the Wallpaper via About This Guide Phone User Interface Account Management Conference Account Registration Configuring an Access URL Adding Contacts Configuring the Screen Saver Adding Groups via Web User Interface Administrator Password Configuration Screen Display Anonymous Call...
Page 272 User Guide for SIP VP-T49G IP phone Hardware Component Navigating Menus and Fields Instructions Headset & Handset Issues Network Conference Headset Use Network Connection Headset Mode Activation/Deactivation Headset Prior Packaging Contents Hotline Pairing and Connection the Hot Desking Bluetooth-Enabled Mobile...
Page 273: Using The Phone Keypad
Index Short Message Service (SMS) Static Forwarding Stopping Sending Video during a Call System Customizations Table of Contents Touch Screen Display Time & Date Troubleshooting Uploading Contact Photos Uploading the Custom Wallpaper via Web User Interface Uploading the Custom Picture via Web User Interface User Interfaces Using BLF Feature on the Phone...

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Yealink SIP VP-T49G User Manual

About this Guide

Table of Contents

Overview

Getting Started

Basic Phone Features

Advanced Phone Features

Troubleshooting

Regulatory Notices

Appendix A-Time Zones

Index

Quick Links

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