Yealink SIP VP-T49G User Manual

Yealink SIP VP-T49G User Manual

Ultra-elegant gigabit ip phone
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Summary of Contents for Yealink SIP VP-T49G

  • Page 1 nime VC_ Clou d...
  • Page 2: Declaration Of Conformity

    Copyright Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD.
  • Page 3: Class B Digital Device Or Peripheral

    Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
  • Page 4: Gnu Gpl Information

    Yealink SIP VP-T49G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
  • Page 5: About This Guide

    About This Guide About This Guide Thank you for choosing the SIP VP-T49G IP phone, an ultra-elegant gigabit IP phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP network. It also features an enhanced user experience and newly developed industrial design, with a large touch screen for easy and efficient use.
  • Page 6: Changes For Release 80, Guide Version 80.108

    User Guide for SIP VP-T49G IP Phone The following sections are new: Power Saving on page  Key Tone on page  Video Conferencing on page  Setup Wizard on page  Cloud Account Registration on page  H.323 Account Registration on page ...
  • Page 7: Changes For Release 80, Guide Version 80.75

    About This Guide Ring Tones on page  Account Registration on page  Do Not Disturb (DND) on page  Call Forward on page  Changes for Release 80, Guide Version 80.75 The following section is new: Shared Call Appearance (SCA) on page ...
  • Page 8 User Guide for SIP VP-T49G IP Phone viii...
  • Page 9: Table Of Contents

    Table of Contents Table of Contents About This Guide ................v In This Guide ................................v Summary of Changes ............................. v Changes for Release 80, Guide Version 22.05 ..................v Changes for Release 80, Guide Version 80.108 ..................vi Changes for Release 80, Guide Version 80.75 ..................vii Table of Contents ................
  • Page 10 User Guide for SIP VP-T49G IP Phone Gestures ..................................43 Control Center/Notification Center ....................... 44 Entering Data and Editing Fields........................45 Using the Onscreen Keyboard ........................45 Using the Phone Keypad and Dial Pad ....................48 Phone Status ................................48 Basic Network Settings ............................
  • Page 11: Table Of Contents

    Table of Contents Headset Use ..............................119 Bluetooth Headset............................121 Bluetooth-Enabled Mobile Phone ......................127 DSS Keys ................................134 Account Management ..........................145 Dial Plan ................................149 Emergency Number ............................155 Live Dialpad ............................... 155 Hotline ................................. 156 Basic Phone Features ..............159 Placing Calls ................................
  • Page 12 User Guide for SIP VP-T49G IP Phone Group Call Pickup ............................219 Anonymous Call ..............................220 Anonymous Call Rejection ..........................221 Capturing Screenshots during a Video Call....................223 Viewing the Pictures Stored in Your USB Flash Drive ................225 Advanced Phone Features ............229 Busy Lamp Field (BLF) ............................
  • Page 13 Table of Contents Call Stats ................................306 Videoconferencing Key ..........................307 Regulatory Notices ..............309 Service Agreements ............................309 Limitations of Liability ............................309 Safety Instructions .............................. 309 Appendix..................311 Appendix A - Time Zones ..........................311 Appendix B – Menu Structure ........................313 Index ...................
  • Page 14 User Guide for SIP VP-T49G IP Phone...
  • Page 15: Overview

    User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the SIP VP-T49G IP phone are the touch screen and the keypad.
  • Page 16 User Guide for SIP VP-T49G IP Phone Hardware component instructions of the SIP VP-T49G IP phone are: Item Description Indicates call status, message status and phone’s system status. Power Indicator LED ① • Receives an incoming call—Fast flashing • Receives a voice mail or text message—Slowly flashing The screen is touch-sensitive.
  • Page 17 Overview Item Description conferences. TRANSFER Key Transfers a call to another party. ⑦ Adjusts the volume of the handset, headset, speakerphone or Volume Key ⑧ ringer. Toggles and indicates the hands-free (speakerphone) mode. ⑨ Speakerphone Key The key LED illuminates solid green when the speakerphone mode is activated.
  • Page 18: Icon Instructions

    User Guide for SIP VP-T49G IP Phone Icon Instructions Feature Status Icons Icons appearing on the status bar are described in the following table: Icons Description Wired network is unavailable Hands-free speakerphone mode Handset mode Headset mode Video/Voice Mail Text Message...
  • Page 19: Line Key Icons

    Overview Icons Description Wi-Fi is connected successfully and the signal strength is weak to strong Wi-Fi fails to connect The USB flash drive is detected External monitor is connected Line Key Icons Icons appearing on the line keys are described in the following table: Icons Description Voice Mail...
  • Page 20 User Guide for SIP VP-T49G IP Phone Icons Description Transfer Hold/Public Hold Private Hold ReCall Record/URL Record Record/URL Record (Recording starts successfully) Multicast Paging Group Listening Paging List Hot Desking Zero Touch Phone Lock Directory Speed Dial 3rd-party VMR Call Stats...
  • Page 21 Overview Icons Description Register failed (H.323 account) Registering (SIP/Cloud account) (Flashing) Registering (H.323 account) (Flashing) Register successfully (SIP account, shared line) Do Not Disturb (SIP account) Do Not Disturb (Cloud account) Call forward (SIP account) Call forward (Cloud account) Icon indicator (associated with mobile account) Icons Description Mobile Account (Bluetooth-Enabled mobile phone is...
  • Page 22 User Guide for SIP VP-T49G IP Phone Icons Description BLF hold state BLF list call park state BLF/BLF list failed state Icon indicator (associated with a shared line) The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call.
  • Page 23: Other Icons

    Overview Other Icons Icon indicator (associated with an active call) Icon Description Call Hold (video) Call Hold (audio-only) Call Mute Call is encrypted (video) Call is encrypted (audio-only) Icon indicator (associated with call recording) Icons Description Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started...
  • Page 24: Led Instructions

    User Guide for SIP VP-T49G IP Phone Icons Description Placed Calls (Cloud account) Missed Calls (Cloud account) Forwarded Calls (Cloud account) Icon indicator (associated with contact) Icons Description The default local caller photo and local contact icon The default mobile caller photo and mobile contacts...
  • Page 25: User Interfaces

    The camera is not properly connected to the phone. The shutter switch is closed. User Interfaces Two ways to customize configurations of your SIP VP-T49G IP phone: The user interface on the IP phone.  The user interface in a web browser on your PC.
  • Page 26 User Guide for SIP VP-T49G IP Phone Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10 for IPv4; http://[2005:1:1:1:215:65ff:fe64:6e0a] or [2005:1:1:1:215:65ff:fe64:6e0a] for IPv6) in the address bar of a web browser on your PC. The default administrator user name and password are both “admin”...
  • Page 27 Overview Options Phone User Interface Web User Interface --Bluetooth-Enabled Mobile Phone √ --DSS Keys √ --Account Registration √ --Dial Plan × --Emergency Number × --Live Dialpad × --Hotline √ Basic Call Features --Direct IP Call √ --Recent Call In Dialing ×...
  • Page 28 User Guide for SIP VP-T49G IP Phone Options Phone User Interface Web User Interface --Server Options --SIP Server1/2 √ --Register Port × --Outbound Status √ --Outbound Proxy1/2 √ --Proxy Fallback Interval √ --NAT Status √ Cloud Account √ --Yealink Cloud --PIN code ×...
  • Page 29: Documentations

    √ Note The table above lists most of the feature options. Please refer to the relevant sections for more information. Documentations The following table shows documentations available for the SIP VP-T49G IP phone. Name Contents Where found Language Basic call features...
  • Page 30 User Guide for SIP VP-T49G IP Phone...
  • Page 31: Getting Started

    Basic Network Settings  Wireless Network Settings  If you require additional information or assistance with your new phone, contact your system administrator. Packaging Contents The following components are included in your SIP VP-T49G IP phone package: SIP VP-T49G IP Phone ...
  • Page 32 User Guide for SIP VP-T49G IP Phone Phone Stand  Handset & Handset Cord  Camera  Ethernet Cable (2m CAT5E FTP cable)  Quick Start Guide ...
  • Page 33: Optional Accessories

     Check the list before installation. If you find anything missing, contact your system administrator. Optional Accessories The following items are optional accessories for your SIP VP-T49G IP phone. You need to purchase them separately if required. Headset  Yealink Extended Display Accessories: ED10 ...
  • Page 34 User Guide for SIP VP-T49G IP Phone This section introduces how to install the phone: Insert the camera Attach the stand Connect the handset and optional headset Connect the AC power Connect the optional USB flash drive Connect the optional external monitor...
  • Page 35 Important! Do not remove power to the phone while it is updating firmware and configurations. Note The IP phone should be used with Yealink original power adapter (12V/2A) only. The use of the third-party power adapter may cause the damage to the phone.
  • Page 36: Network Connection

    The Extended Display Accessories ED10 which is not included with your IP phone is required for connecting the external monitor. Contact your reseller to purchase it separately. For more Yealink Extended Display Accessories Quick Installation Guide for SIP information, refer to...
  • Page 37: Connecting To The Wireless Network

    Yealink. Connecting to the Wireless Network Yealink SIP VP-T49G IP phone supports Wi-Fi feature. You can connect your phone to a wireless network. The wireless network is more convenient and cost-effective than wired network. The PC port is unavailable when using wireless network. For more information on how to connect to a...
  • Page 38: Registration

    The SIP VP-T49G IP phone supports up to 16 SIP/Cloud accounts (one for Yealink Cloud account), and one H.323 account (GK account). If your phone is not registered, you may have to register it.
  • Page 39 Getting Started Name Description select the desired default account. For more information, refer to Default Account on page 147. The idle screen displays line keys 1-11. The line keys 1-6 on the left and the line keys 7-11 on the right can be used to activate up to 11 lines.
  • Page 40: Configuration Screen Display

    User Guide for SIP VP-T49G IP Phone Configuration Screen Display Name Description Title Area Displays the title of the current menu screen. Displays the label of the default account. If multiple accounts are already registered, tap Default Account and select the desired default account. For more...
  • Page 41: Video Call Screen Display

    Getting Started Video Call Screen Display Name Description The phone’s time and date are displayed on the Time and Date right of the status bar. The video call screen displays line keys 1-11. The line keys 1-6 on the left and the line keys 7-11 on the right can be used to activate up to 11 lines.
  • Page 42: Video Call Full-Screen Display (Both Far- And Near-Site Videos Exist)

    User Guide for SIP VP-T49G IP Phone Name Description window (far site) is centered in the middle of the touch screen. Shows that you are talking using the handset, Talking Mode speakerphone or headset. You can alternate among the three modes during calls.
  • Page 43: Navigating Menus And Fields

    Getting Started Navigating Menus and Fields To navigate menus and fields, you can: Tap corresponding keys on the touch screen.  Tap menu items, fields, and arrows on the touch screen.  Press keys on the phone keypad.  Note The menu system will automatically exit to the idle screen after 60 seconds of inactivity.
  • Page 44: Control Center/Notification Center

    User Guide for SIP VP-T49G IP Phone Gesture Action Pinch Touch the screen with two or more fingers, and then move the Open fingers away from each other (stretch). Pinch Touch the screen with two or more fingers, and then move the Close fingers towards each other (pinch).
  • Page 45: Entering Data And Editing Fields

    Entering Data and Editing Fields SIP VP-T49G IP phone provides onscreen keyboard, phone keypad and dial pad to enter data. Keypad and dial pad provides standard key layout, which enables users to use existing or familiar key positions. You can enter data and edit fields using the onscreen keyboard, phone keypad or dial pad.
  • Page 46 User Guide for SIP VP-T49G IP Phone Item Description Space Key Enter spaces. Left and Right Arrow Keys Position the cursor. Four Special Characters Enter special characters. Hide the onscreen keyboard. When you tap , the onscreen keyboard is shown as below:...
  • Page 47 Getting Started If you want to Action uppercase/lowercase input mode. (Optional.) Tap to switch between English and Russia keyboard. Tap the character(s) you want to enter. If a keyboard with numbers does not display, or drag to select Enter numbers. Tap the number(s) you want to enter.
  • Page 48: Using The Phone Keypad And Dial Pad

    User Guide for SIP VP-T49G IP Phone The original onscreen keyboard key only provide one character, you can configure a custom keyboard Ime file to make the key provide more characters. Contact your administrator for more information. cannot be entered until you release your finger from the key.
  • Page 49 Getting Started Network status (IPv4 status, IPv6 status, IP address mode and MAC address)  IPv4 uses a 32-bit address. IPv6 is an updated version of the current Internet Protocol to meet the increased demands for unique IP addresses, using a 128-bit address. Phone status (product name, hardware version, firmware version, product ID, MAC address ...
  • Page 50: Basic Network Settings

    User Guide for SIP VP-T49G IP Phone Enter the user name (admin) and password (admin) in the login page. Click Confirm to login. The phone status is displayed on the first page of the web user interface. If IP mode of the phone is configured as IPv4 & IPv6, you can enter either of them in the Note browser’s address bar to view the phone status.
  • Page 51 Getting Started To configure the IP mode via phone user interface: ->Advanced (default password: admin) ->Network->WAN Port. Tap the IP Mode field. Tap the desired value (IPv4, IPv6 or IPv4 & IPv6) in the pop-up dialog box. Tap the Save soft key to accept the change or to cancel.
  • Page 52 User Guide for SIP VP-T49G IP Phone You can configure a static IPv6 address for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv6 or IPv4 & IPv6. To configure a static IPv6 address via phone user interface: ->Advanced (default password: admin) ->Network->WAN Port->IPv6.
  • Page 53: Wireless Network Settings

    Wireless Network Settings Yealink SIP VP-T49G IP phone supports Wi-Fi feature. You can connect your phone to a 2.4G/5G wireless network, and configure the country wireless channel for the IP phone. For more information, contact your system administrator.
  • Page 54 User Guide for SIP VP-T49G IP Phone Manually Connect to an Available Wireless Network You can manually connect your phone to a wireless network. To manually connect to an available wireless network via phone user interface: ->Basic->Wi-Fi. Tap the On radio box in the Wi-Fi field.
  • Page 55 WPS can automatically configure a wireless network with a network name (SSID) and strong WPA data encryption and authentication. Two methods supported by Yealink IP phones in the Wi-Fi protected setup: Push Button Configuration (PBC): The user simply has to push the WPS key on both the IP ...
  • Page 56 User Guide for SIP VP-T49G IP Phone Tap the On radio box in the Wi-Fi field. The phone will automatically search for available wireless networks in your area. Tap the WPS soft key. The touch screen prompts “WPS has opened, please connect in 120s”.
  • Page 57 Getting Started The touch screen pops up a prompt containing a randomly generated PIN. Note the PIN code, and then tap OK. The touch screen prompts “WPS has opened, please connect in 120s”. Enter the gateway/router address in the address bar of a web browser on your PC connected to the gateway/router.
  • Page 58: Viewing The Wireless Network Information

    User Guide for SIP VP-T49G IP Phone Tap the Add soft key. Tap the Security Mode field. Tap the desired value in the pop-up dialog box. If you select None or WEP: Enter the desired profile name in the Profile Name field.
  • Page 59: Managing The Saved Wireless Network

    Getting Started after the desired SSID to view the detailed wireless network information (e.g., Profile Name, SSID or Signal Strength). If the IP phone is being connected to a wireless network successfully, you can also tap Wireless Status to view the connected wireless network information. Managing the Saved Wireless Network Once the IP phone has ever connected to wireless network successfully, the wireless network profile will be saved in The storage network list.
  • Page 60 User Guide for SIP VP-T49G IP Phone Tap The storage network to view the saved wireless networks. Do the following: To edit the wireless network profile: Tap Edit. Edit the desired wireless network information. Tap the Save soft key. To change the priority of the wireless network: Tap Move Up or Move Down to improve or lower the priority of the wireless network that the IP phone automatically connects to.
  • Page 61: Disconnecting The Wireless Network Connection

    Getting Started Disconnecting the Wireless Network Connection You can disconnect the wireless network connection from your phone. After you disconnect the wireless network connection, it will still be displayed in The storage network list. So you can easily connect your phone to it again. To disconnect the wireless network: ->Basic->Wi-Fi.
  • Page 62: Disabling Wi-Fi Feature

    User Guide for SIP VP-T49G IP Phone The touch screen will prompt: Disconnect success. You can also swipe down from the top of the screen to enter the control center, and toggle Wi-Fi off. Disabling Wi-Fi Feature To disable Wi-Fi feature, do one of the following: ->Basic->Wi-Fi.
  • Page 63: Customizing Your Phone

    General Settings Wallpaper You can customize the wallpaper of the SIP VP-T49G IP phone, and can change the wallpaper image via phone user interface or web user interface. You can also upload custom pictures as wallpaper images via web user interface or using a USB flash drive.
  • Page 64 User Guide for SIP VP-T49G IP Phone To select the desired wallpaper, you can: - Tap - Tap the Wallpaper field, and then select the desired wallpaper. Tap the Save soft key to accept the change or to cancel. Wallpaper is configurable via web user interface at the path Settings->Preference.
  • Page 65 Customizing Your Phone field. Setting Wallpaper by Using USB Flash Drive You can set a picture stored in your USB flash drive as the wallpaper. Before setting the picture in your USB flash drive as the wallpaper, ensure that the picture is in the USB flash drive, and the USB flash drive is connected to your phone.
  • Page 66: Screen Saver

    Wallpaper list at the path ->Basic->Display-> Wallpaper. The SIP VP-T49G IP phone screen size is 8 inches (Resolution: 1280x800). If the size of the custom Note wallpaper doesn’t meet the IP phone screen size, the wallpaper will be stretched or/and zoomed out according to the IP phone screen size.
  • Page 67: Configuring The Screen Saver

    Customizing Your Phone The SIP VP-T49G IP phone supports the file format of custom pictures in the following table: Format Resolution File Size *.jpg/*.png/*.bmp <=1280*800 <=5MB Uploading the Custom Picture via Web User Interface To upload a custom picture via web user interface: Click on Settings->Preference.
  • Page 68 User Guide for SIP VP-T49G IP Phone Tap the desired value in the pop-up dialog box. Tap the Save soft key to accept the change or to cancel. To configure the screen saver via web user interface: Click on Settings->Preference.
  • Page 69: Power Saving

    Customizing Your Phone and display these pictures alternately. Click Confirm to accept the change. Power Saving The power saving feature is used to turn off the backlight and screen to conserve energy. The IP phone enters power-saving mode after it has been idle for a certain period of time. The IP phone will exit power-saving mode if a phone event occurs: Press any key.
  • Page 70 User Guide for SIP VP-T49G IP Phone Enter the starting time and ending time respectively in the desired day field. Click Confirm to accept the change. Configuring the Idle TimeOut via Web User Interface Idle TimeOut specifies the period of time before the IP phone enters power-saving mode. The following three types of idle timeout you can configure: Office Hour Idle TimeOut: Configures the idle timeout for office hours.
  • Page 71: Site Name

    Customizing Your Phone Enter the desired value in the User Input Extension Idle TimeOut field. The default value is 10, you can set to 1-20. Click Confirm to accept the change. Site Name When making a direct IP call to the other party, the site name will be displayed on the far-site LCD screen.
  • Page 72: Backlight

    User Guide for SIP VP-T49G IP Phone The default site name is Yealink SIP VP-T49G. Tap the Save soft key. Site name is configurable via web user interface at the path Features->General Information. Backlight Backlight has three options: Backlight Active Level: The intensity of the touch screen when the phone is active. You can change the intensity of the touch screen by dragging the backlight active level slider.
  • Page 73: Language

    Customizing Your Phone Tap the desired time in the pop-up dialog box. Tap the Save soft key to accept the change or to cancel. Backlight is configurable via web user interface at the path Settings->Preference. Language The default language of the phone user interface is English. If the language of your web browser is not supported by the phone, the web user interface will use English by default.
  • Page 74: Idle Clock

    User Guide for SIP VP-T49G IP Phone Text displayed on the phone user interface will change to the selected language. To change the language for the web user interface: Click on Settings->Preference. Select the desired language from the pull-down list of Language.
  • Page 75: Time & Date

    Customizing Your Phone Tap the Off radio box in the Idle Clock Display field. Tap the Save soft key. The idle screen displays as below: The idle clock is configurable via phone user interface only. Note Time & Date The time and date are displayed in the center of screen or on the right of the status bar. You can configure the phone to obtain the time and date from the SNTP server automatically, or configure the time and date manually.
  • Page 76 User Guide for SIP VP-T49G IP Phone Tap the Type field. Tap SNTP Settings in the pop-up dialog box. Tap the Time Zone field. Tap the time zone that applies to your area in the pop-up dialog box. The default time zone is “+8”.
  • Page 77 Customizing Your Phone Enter the specific date and time in the corresponding fields. Tap the Save soft key to accept the change. The time and date displayed on the touch screen will change accordingly. There are 7 available date formats. For example, for the date format “WWW DD MMM”, “WWW” denotes the abbreviation of the weekday, “DD”...
  • Page 78: Administrator Password

    User Guide for SIP VP-T49G IP Phone Tap the desired time format (12 Hour or 24 Hour) in the pop-up dialog box. Tap the Save soft key to accept the change or to cancel. Time and date are configurable via web user interface at the path Settings->Time & Date.
  • Page 79: Key As Send

    Customizing Your Phone Tap the Save soft key to accept the change or to cancel. Administrator password is configurable via web user interface at the path Security->Password. Key as Send You can set the "#" key or "*" key to perform as a send key while dialing. To configure key as send via phone user interface: ->Features->General.
  • Page 80 User Guide for SIP VP-T49G IP Phone To activate the phone lock via phone user interface: ->Advanced (default password: admin) ->Phone Lock. Tap the Lock Enable field. Tap Enabled in the pop-up dialog box to enable this feature. Enter the desired interval of automatic phone lock in the Lock Time Out field.
  • Page 81 Customizing Your Phone To unlock the phone via phone user interface: Tap the locked key, the touch screen prompts “Unlock PIN”. Enter the PIN in the Unlock PIN field. Press OK to unlock the phone. The icon disappears from the touch screen. You can long press or wait for a period of time (if configured) to lock the phone again.
  • Page 82: Audio Settings

    User Guide for SIP VP-T49G IP Phone Tap the Save soft key to accept the change or to cancel. The unlock PIN length must be within 15 digits. Note To deactivate the phone lock via phone user interface: ->Advanced (default password: admin) ->Phone Lock.
  • Page 83 Customizing Your Phone To adjust the volume: When the phone is idle: Press to adjust the ringer volume. When the phone is ringing: Press to adjust the ringer volume. You can also press to adjust the ringer volume when selecting a ring tone. For more information, refer to Ring Tones on page 84.
  • Page 84: Ring Tones

    User Guide for SIP VP-T49G IP Phone To adjust the volume when the phone is during a call: Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). Ring Tones Ring tones are used to indicate incoming calls. You can select different ring tones to distinguish different accounts registered on your phone, or to distinguish your phone from your neighbor’s.
  • Page 85 Customizing Your Phone Settings->Preference->Ring Type. To select a ring tone for the account via phone user interface: ->Basic->Sound->Ring Tones. Tap the desired account. Tap the desired ring tone. If Common is selected, this account will use the ring tone selected for the phone. (Optional.) Press to adjust the ringer volume.
  • Page 86: Key Tone

    User Guide for SIP VP-T49G IP Phone In the Upload Ringtone field, click Upload File to locate and upload a ring tone file (the file format must be *.wav) from your local system. The web user interface prompts “Upload success!”. The custom ringtone appears in Ring Type list.
  • Page 87: Contact Management

    Customizing Your Phone Tap the On radio box in the Key Tone field. Tap the Save soft key to accept the change or to cancel. Contact Management This section provides the operating instructions for managing contacts. Topics include: Local Directory ...
  • Page 88: Adding Groups

    User Guide for SIP VP-T49G IP Phone Adding Groups To add a group to the local directory: Tap Setting. Tap New Group. Enter the desired group name in the highlighted field. to accept the change. to specify a ring tone for the group.
  • Page 89: Editing Groups

    Customizing Your Phone Tap the desired ring tone in the pop-up dialog box. If Auto is selected, this group will use the ring tone according to the priority: Contact ring tone (refer to ) >Account ring tone (refer to ) >Phone ring tone Adding Contacts Ring Tones (refer to...
  • Page 90 User Guide for SIP VP-T49G IP Phone after the group name. Edit the group name in the highlighted field. to accept the change. Deleting Groups To delete a group from the local directory: Tap Setting. before the desired group name.
  • Page 91: Adding Contacts

    Customizing Your Phone The touch screen prompts the following warning: Tap OK to accept the change or Cancel to cancel. Adding Contacts You can add contacts to the local directory in one of the following ways: Manually  From call history ...
  • Page 92 User Guide for SIP VP-T49G IP Phone first, and then tap Add. Enter the name and the office, mobile or other numbers in the corresponding fields. Tap the Account field. Tap the desired account in the pop-up dialog box. If Auto is selected, the phone will use the default account when placing calls to the contact from the local directory.
  • Page 93 Customizing Your Phone after the desired entry. Tap Add. Edit the corresponding fields. Tap the Save soft key to accept the change. The entry is successfully saved to the local directory.
  • Page 94 User Guide for SIP VP-T49G IP Phone Adding Contacts from a remote phone book To add a contact to the local directory from a remote phone book: ->Remote Phone Book or tap ->Directory->Remote Phone Book to enter the remote phone book.
  • Page 95: Editing Contacts

    Customizing Your Phone Edit the corresponding fields. Tap the Save soft key to save the contact to the local directory. If the contact already exists in the local directory, the touch screen will prompt "Overwrite the original contact?". Tap OK to overwrite the original contact in the local directory or Cancel to cancel.
  • Page 96: Deleting Contacts

    User Guide for SIP VP-T49G IP Phone Tap the desired field to edit the contact information. You can tap to change the contact you want to edit. Tap the Save soft key to accept the change or to cancel. Deleting Contacts To delete a contact from the local directory: after the desired contact.
  • Page 97 Customizing Your Phone The touch screen prompts the following warning: Tap OK to accept the change or Cancel to cancel. To delete all contacts: Tap Setting. Tap the Select All checkbox. Tap Delete.
  • Page 98 User Guide for SIP VP-T49G IP Phone The touch screen prompts the following warning: Tap OK to accept the change or Cancel to cancel. Uploading Contact Photos To upload a new custom photo for a contact via web user interface: Click on Directory->Local Directory.
  • Page 99 Customizing Your Phone You can click Delete Photo to delete the custom photo. Note The phone only supports *.png, *.jpg and *.bmp format files. The file size must be less than 2M. You can only delete custom photos. To change the custom photo for the contact via web user interface: Click on Directory->Local Directory.
  • Page 100: Placing Calls To Contacts

    User Guide for SIP VP-T49G IP Phone When you place a call to the contact or receive a call from the contact, the touch screen will display the contact photo. Placing Calls to Contacts To place a call to a contact from the local directory:...
  • Page 101: Searching For Contacts

    Customizing Your Phone after the desired contact. If only one number for the contact is stored in the local directory, tap Send to dial  out the number. If multiple numbers for the contact are stored in the local directory, tap Send to ...
  • Page 102 User Guide for SIP VP-T49G IP Phone Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) using the onscreen keyboard. The contacts whose name or phone number matches the characters entered will appear on the touch screen.
  • Page 103 Customizing Your Phone from your local system. The web user interface prompts "The original contact will be covered, Continue?". Click OK to complete importing the contact list. To import a CSV contact list file via web user interface: Click on Directory->Local Directory. Click Import CSV to locate and upload a contact list file (the file format must be *.csv) from your local system.
  • Page 104 User Guide for SIP VP-T49G IP Phone (Optional.) Check the Show Title checkbox. It will prevent importing the title of the contact information which is located in the first line of the CSV file. (Optional.) Check the Delete Old Contacts checkbox.
  • Page 105: Blacklist

    Customizing Your Phone Click Save to save the contact list to your local system. Importing/exporting contact lists is available via web user interface only. Note Blacklist The built-in phone directory can store names and phone numbers for a blacklist. You can store up to 30 contacts;...
  • Page 106 User Guide for SIP VP-T49G IP Phone Enter the contact’s name and the office, mobile or other numbers in the corresponding fields. Tap the Account field. Tap the desired account in the pop-up dialog box. If Auto is selected, the phone will use the default account when placing calls to the contact from the blacklist directory.
  • Page 107: Remote Phone Book

    Customizing Your Phone Tap OK to accept the change. Remote Phone Book You can add contacts to the local directory, search for a contact, or simply dial a contact number from the remote phone book. You can configure your new phone to access up to 5 remote phone books. The phone supports up to 5000 remote phone book entries.
  • Page 108 User Guide for SIP VP-T49G IP Phone The phone then connects to the remote phone book and proceeds to load it. The contacts in the remote phone book are displayed on the touch screen. You can tap to back to the previous interface.
  • Page 109: Mobile Contacts

    Customizing Your Phone Mobile Contacts The first time your IP phone pairs and connects to your Bluetooth-enabled mobile phone, you will be asked if you would like to sync phone contacts temporarily. If allowed, the phone contacts will be imported to the mobile contacts directory of your IP phone. For more information, refer to Bluetooth-Enabled Mobile Phone on page 127.
  • Page 110 User Guide for SIP VP-T49G IP Phone Edit the corresponding fields. Tap the Save soft key to accept the change. The entry is successfully saved to the local directory. To add a contact to the blacklist directory from the mobile contacts directory: ->Mobile Contacts.
  • Page 111: Call History Management

    IP phone directory list. Call History Management The SIP VP-T49G IP phone maintains call history lists of Missed calls, Placed calls, Received calls and Forwarded calls. Each call history list supports up to 100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list.
  • Page 112: Viewing History Records

    User Guide for SIP VP-T49G IP Phone Viewing History Records To view call history: The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly.
  • Page 113: Placing A Call From History Records

    Customizing Your Phone Placing a Call from History Records To place a call from the call history list: The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly.
  • Page 114: Adding A Contact To The Blacklist

    User Guide for SIP VP-T49G IP Phone Adding a Contact to the Blacklist To add a contact to the blacklist directory from the call history list: The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly.
  • Page 115: Deleting History Records

    Customizing Your Phone Deleting History Records To delete an entry from the call history list: The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly.
  • Page 116 User Guide for SIP VP-T49G IP Phone To delete all entries from the call history list: The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly.
  • Page 117: Disabling History Records

    Customizing Your Phone The touch screen prompts the following warning: Tap OK to confirm the deletion or Cancel to cancel. Disabling History Records To disable history record via phone user interface: ->Features->General. Tap the Off radio box in the History Record field. Tap the Save soft key to accept the change or to cancel.
  • Page 118 User Guide for SIP VP-T49G IP Phone To configure search source list in dialing via web user interface: Click on Directory->Setting. In the Search Source List In Dialing block, select the desired list from the Disabled column and click The selected list appears in the Enabled column.
  • Page 119: System Customizations

    Customizing Your Phone You can tap the desired entry to place a call to the entry. If you connect a Bluetooth-Enabled mobile phone to the IP phone, and enable the IP phone to Note sync phone contacts. The IP phone will first search the contacts in the mobile contacts directory then placed calls list.
  • Page 120: Headset Prior

    User Guide for SIP VP-T49G IP Phone When you tap the line key or the Answer soft key to answer an incoming call, the call is connected to your headset automatically. For more information on using the headset to answer a call, refer to Answering Calls on page 163.
  • Page 121: Dual Headset

    Dual headset is configurable via web user interface only. Bluetooth Headset The SIP VP-T49G IP phone supports Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meters...
  • Page 122 User Guide for SIP VP-T49G IP Phone You can activate/deactivate the Bluetooth mode, and then pair and connect the Bluetooth headset with your phone. You can pair up to countless Bluetooth headsets with your phone; however, only one headset can be connected at a time. You can also disconnect and delete your Bluetooth headset from the phone.
  • Page 123 Customizing Your Phone Pairing and Connecting the Bluetooth Headset Before you pair a Bluetooth headset, check the indicator on the Bluetooth headset to make sure that the Bluetooth headset is discoverable. For more information, refer to the documentation from the Bluetooth headset manufacturer. To pair and connect your Bluetooth headset to your phone: ->Basic->Bluetooth.
  • Page 124 User Guide for SIP VP-T49G IP Phone The touch screen displays “Connect Success.”. The Bluetooth icon appears on the status bar of the touch screen. With the Bluetooth headset paired and connected, you can use the Bluetooth headset to place and answer calls. For more information, refer to the documentation from the Bluetooth headset manufacturer.
  • Page 125 Customizing Your Phone The default device name is SIP VP-T49G. Tap the Save soft key to accept the change or to cancel. The pre-configured Bluetooth device name will display in scanning list of other device. Disconnecting the Bluetooth Headset To disconnect your Bluetooth headset from your phone: ->Basic->Bluetooth.
  • Page 126 User Guide for SIP VP-T49G IP Phone To delete paired Bluetooth headset via phone user interface: ->Basic->Bluetooth. The touch screen displays the paired and connected Bluetooth headset. after the desired Bluetooth headset name. Tap Delete in the pop-up dialog box.
  • Page 127: Bluetooth-Enabled Mobile Phone

    Bluetooth mode is configurable via web user interface at the path Features->Bluetooth. Bluetooth-Enabled Mobile Phone Yealink SIP VP-T49G IP phone supports the use of your IP phone in conjunction with Bluetooth-enabled mobile phone. You can do the following: Pair and connect your IP phone with a Bluetooth-enabled mobile phone to make and receive mobile calls.
  • Page 128 User Guide for SIP VP-T49G IP Phone Account key’s default label is “My Mobile”. If there is no available line key, you may assign it manually. The mobile phone will disconnect from your phone in the following introduced scenarios: Deactivate the Bluetooth mode from the IP phone.
  • Page 129 Customizing Your Phone Tap OK on both mobile phone and IP phone. Then the IP phone will prompt “Would you like to sync phone contacts temporarily?”. (Optional.) Tap OK to enable the mobile contacts sync feature and the IP phone will sync the mobile contacts temporarily, or tap Cancel to disable mobile contacts sync feature and the IP phone will not sync the mobile contacts.
  • Page 130 User Guide for SIP VP-T49G IP Phone The touch screen displays “Connect Success.”. The Bluetooth icon will display on the status bar of the touch screen. And the IP phone automatically assigns a Mobile Account key. For more information on how to configure the Mobile Account key, refer to Mobile Account page 144.
  • Page 131 Customizing Your Phone Syncing the Mobile Contacts to the IP Phone If you disable the mobile contacts sync feature when you pair and connect the Bluetooth-Enabled mobile phone to the IP phone (refer to Pairing and Connecting the Bluetooth-Enabled Mobile Phone), you need to enable the mobile contacts sync feature manually when you want to sync the mobile contacts the IP phone.
  • Page 132 User Guide for SIP VP-T49G IP Phone The contacts in the mobile phone will display in the Mobile Contacts list. For operating instructions on adding contact to local/blacklist directory from mobile contacts directory, update the mobile contacts directory or placing calls to and searching...
  • Page 133 Customizing Your Phone To make a call through a mobile phone: Tap the My Mobile line key. Enter the desired number. Tap Send by Mobile. The outgoing call information will appear on both your IP phone and mobile phone screen. After the call is picked up, the audio goes through the IP phone, although the mobile phone screen also shows a connected call.
  • Page 134: Dss Keys

    DSS Keys There are two types of DSS keys: Line Keys and Programable Keys. Details will be introduced in the following. The SIP VP-T49G IP phone supports 29 line keys and 7 programable keys. Line Keys You can assign predefined functionalities to line keys. You can also define a label for a line key feature which will appear on the touch screen.
  • Page 135 Customizing Your Phone (Optional.) Select the desired line from the Account ID field. (Optional.) Enter the string that will appear on the touch screen in the Label field. (Optional.) Enter the corresponding value in the Value field. (Optional.) Enter the corresponding value in the Extension field. This option is only applicable to BLF feature.
  • Page 136 User Guide for SIP VP-T49G IP Phone The following figure shows an example of label display when the label length feature is set to Default: To configure the label length via web user interface: Click on DSSKey->Line Key. Select Extended from the pull-down list of Label Length.
  • Page 137 Customizing Your Phone Voice Mail  Direct Pickup  Group Pickup  DTMF  Prefix  Local Group  XML Group  XML Browser  LDAP   Conference  Forward  Transfer  Hold   Group Listening  Zero Touch ...
  • Page 138 User Guide for SIP VP-T49G IP Phone Speed Dial You can use this key feature to speed up dialing the numbers frequently used or hard to remember. Type (Speed Dial) Dependencies: Account ID (the account this feature will be applied to)
  • Page 139 Customizing Your Phone Usage: Tap the group pickup key on your phone when a phone number in the group receives an incoming call. The call is answered on your phone. DTMF You can use this key feature to send the specification of arbitrary key sequences via DTMF. Type (Key Event) Dependencies: Key Type (DTMF)
  • Page 140 User Guide for SIP VP-T49G IP Phone XML Group (the remote group name you want to access if the remote phone book is configured) Label (key label displayed on the touch screen) Usage: Tap the XML group key to access the remote group specified in the XML Group field.
  • Page 141 Customizing Your Phone Label (key label displayed on the touch screen) Value (the number added to the conference) Usage: Tap the conference key during an active call to set up a conference with the number specified in the Value field. Note If the Value field is left blank, the conference key performs the same function as Conference soft key during a call.
  • Page 142 User Guide for SIP VP-T49G IP Phone When the transfer mode on DSS key is New Call, tap the transfer key to place a new call to  the number specified in the Value field. Transfer mode via DSS key is configurable via web user interface at the path Note Features->Transfer->Transfer Mode via Dsskey.
  • Page 143 Customizing Your Phone Usage: During a call, tap the group listening key to activate the group listening mode. You can then speak and listen through the handset/headset, while other people at your side can only listen through the speaker at the same time. Tap the group listening key again to deactivate the group listening mode.
  • Page 144 User Guide for SIP VP-T49G IP Phone Type (Key Event) Dependencies: Key Type (Directory) Label (key label displayed on the touch screen) Usage: Tap the directory key to immediately access frequently used lists. Note The directory key performs the same function as the Directory key when the phone is idle.
  • Page 145: Account Management

    Programable keys are configurable via web user interface only. Account Management You can register one or multiple accounts on the SIP VP-T49G IP phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account.
  • Page 146 User Guide for SIP VP-T49G IP Phone Enter the desired value in the Label, Display Name, Register Name, User Name, Password and SIP Server1/2 field respectively. Contact your system administrator for more information. If you use the outbound proxy servers, do the following: 1) Tap the Outbound Status field.
  • Page 147: Default Account

    Customizing Your Phone Multiple accounts: To disable an account via phone user interface: ->Advanced (default password: admin) ->Account. Tap the desired account. Tap the Activation field. Tap Disabled in the pop-up dialog box. Tap the Save soft key to accept the change or to cancel.
  • Page 148 User Guide for SIP VP-T49G IP Phone Tap the Save soft key to accept the change or to cancel. The label of the default account is displayed on the left of the status bar. The IP phone will use this account by default when dialing out.
  • Page 149: Dial Plan

    Dial Plan Dial plan is a string of characters that governs the way your SIP VP-T49G IP phone processes the inputs received from your phone keypad. The SIP VP-T49G IP phone supports the following dial...
  • Page 150: Replace Rule

    User Guide for SIP VP-T49G IP Phone The parentheses "( )" can be used to group together patterns, for instance, to logically combine two or more patterns. Example: "([1-9])([2-7])3" would match "923", "153", "773", etc. The “$” should be followed by the sequence number of a parenthesis. The “$”...
  • Page 151 Customizing Your Phone When you enter the number “1” using the keypad or the onscreen keyboard and then tap Send, the phone will dial out “1234” instead. Note The valid values for the Account field can be one or more digits among 1-16. Every two digits must be separated by a comma.
  • Page 152 User Guide for SIP VP-T49G IP Phone For more information on the valid values for the Account field, refer to Replace Rule page 150. Click Add to add the dial-now rule. When you enter the number “234” using the keypad or the onscreen keyboard, the phone will dial out “234”...
  • Page 153: Area Code

    Customizing Your Phone Enter the time between 0 and 14 (seconds) in the Time-Out for Dial-Now Rule field. The default value is “1”. Click Confirm to accept the change. Note Delay time for dial-now rule is configurable via web user interface only. Area Code Area codes are also known as Numbering Plan Areas (NPAs).
  • Page 154: Block Out

    User Guide for SIP VP-T49G IP Phone Enter the desired line ID in the Account field or leave it blank. For more information on the valid values for the Account field, refer to Replace Rule page 150. Click Confirm to accept the change.
  • Page 155: Emergency Number

    Emergency number is configurable via web user interface only. Live Dialpad You can enable live dialpad on the SIP VP-T49G IP phone, which enables the IP phone to automatically dial out a phone number without the pressing of the send key. You can also...
  • Page 156: Hotline

    User Guide for SIP VP-T49G IP Phone configure a delay, where the phone will dial out the phone number automatically after the designated period of time. To enable the live dialpad via web user interface: Click on Settings->Preference. Select Enabled from the pull-down list of Live Dialpad.
  • Page 157 Customizing Your Phone Enter the desired delay time in the Hotline Delay 0-10(s) field. The default value is “4”. Tap the Save soft key to accept the change or to cancel. Hotline is configurable via web user interface at the path Features->General Information.
  • Page 158 User Guide for SIP VP-T49G IP Phone...
  • Page 159: Basic Phone Features

    Basic Phone Features Basic Phone Features The SIP VP-T49G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 160: Placing Calls

    You can also dial the number first, and then choose the way you want to speak to the other party. If you want to place a call to a Yealink Cloud contact who is in the same enterprise directory as Note you, you can enter the extension (the last four Cloud number).
  • Page 161 Basic Phone Features The call duration of the call and far-site’s information (name or phone number) is visible on the touch screen. In the figure below, the video call to “Habas Duo” has lasted 7 seconds. The phone will enter the video call full-screen within 5 seconds during a call, you may tap Note or blank area at the top or bottom of the screen to see the soft keys.
  • Page 162 User Guide for SIP VP-T49G IP Phone Enter the desired number. Press , or tap Send. The # key is configured as a send key by default. You can also set the * key as the send key, or set neither. For more information, refer to the Key as Send on page 79.
  • Page 163: Answering Calls

    50 calls at one time. To place multiple calls: You can have more than one call on your SIP VP-T49G IP phone. To place a new call during an active call, do one of the following: Tap the line key.
  • Page 164 User Guide for SIP VP-T49G IP Phone To answer a call using the hands-free speakerphone mode: Do one of the following: Press With the handset on-hook and the headset mode deactivated, tap the Answer soft key. With the handset on-hook and the headset mode deactivated, tap the line key.
  • Page 165: Ending Calls

    Basic Phone Features Tap the incoming call avatar. Tap the Answer. The incoming call is answered and the original call is placed on hold. Ending Calls To end a call: Do one of the following: If you are using the handset, tap the EndCall soft key or hang up the handset. If you are using the headset, tap the EndCall soft key.
  • Page 166: Stopping Transmitting Video During A Call

    Scene Mode SIP VP-T49G IP phone provides four scene modes – standard mode, warm color mode, cool color mode and manual mode. You can select one of them to obtain a better video call...
  • Page 167 Basic Phone Features experience if required. If you select manual mode, you may need to know how to set parameters of camera in advance (e.g., white balance, sharpness and brightness). To configure scene mode via phone user interface: ->Basic->Camera Setting. Tap the Scene Mode field.
  • Page 168 User Guide for SIP VP-T49G IP Phone 4) Enter the desired value in the Sharpness, Brightness, Contrast Setting and Saturation field respectively. Sharpness - Sets the clarity of detail in your video. You can set a level between 0 (lowest) and 100 (highest). The default level is 50.
  • Page 169 Basic Phone Features The touch screen will prompt “Save succeeded! Preview the video effect?”. Tap OK to accept the change and preview the video or Cancel to go back to the menu screen. Scene mode is configurable via web user interface at the path Settings->Camera. You can also select scene mode when previewing the near-site video.
  • Page 170 User Guide for SIP VP-T49G IP Phone The touch screen prompts “Reset to default setting?”. Tap OK to accept the change or Cancel to cancel. Reset Manual Settings is configurable via web user interface at the path Settings->Camera. Exposure Exposure compensation is used to compensate the camera effectively when shooting in a backlight environment.
  • Page 171 Basic Phone Features The value of exposure compensation ranges from 1 (lowest)-3 (highest), the default value is Off. Select the desired value from the pull-down list of Flicker. Flicker - Adjusts the flickering of your video captured by the camera sensor. You can set to 50 Hz (flicker avoidance for Europe and Asia) or 60 Hz (flicker avoidance for North America).
  • Page 172: Changing The Video Settings

    User Guide for SIP VP-T49G IP Phone Changing the Video Settings You can change the setting of your video via phone user interface or web user interface, including video enable, auto start video, auto answer video mute, uplink bandwidth and downlink bandwidth.
  • Page 173: Changing The Video Layout During Calls

    Basic Phone Features The touch screen will prompt “Save succeeded!”. Video setting is configurable via web user interface at the path Settings->Video. Changing the Video Layout during Calls During video calls, near-site and far-site video images are displayed on the touch screen. You can change the video layout.
  • Page 174 User Guide for SIP VP-T49G IP Phone The near-site video will display in the center of the touch screen, and the far-site video will display on the top-right of the touch screen. The following figure shows what the touch screen looks like after you tap the near-site...
  • Page 175 Basic Phone Features The following figure shows what the touch screen looks like in the same size mode: You can tap to go to video call screen (refer to Video Call Screen Display) or tap the desired image to go back to “one big, other small” layout. To change the video layout to the full screen mode during a video call via phone user interface: From the video call full-screen, do one of the following:...
  • Page 176 User Guide for SIP VP-T49G IP Phone Pinch open the large window. The small window is hidden. The following figure shows what the touch screen looks like in full screen mode: You can tap to go to video call screen (refer to...
  • Page 177: Previewing The Near-Site Video

    Basic Phone Features To change the video layout during a video conference call via phone user interface: The default screen layout during a video conference call is the same size mode. The following figure shows what the touch screen looks like during a three-way video conference call: You can tap to go to video call screen (refer to Video Call Screen...
  • Page 178 User Guide for SIP VP-T49G IP Phone Swipe down from the top of the screen to enter the control center and tap Video. To configure the scene mode when previewing near-site video: Tap Standard Mode on the bottom-left of the screen.
  • Page 179: External Monitor

    Basic Phone Features External Monitor External Monitor is useful in the following two scenarios: During a video call (not receive presentations), the video image captured from the camera  (both near site and far site) will be also shown on the external monitor. During a video call (receive presentations), only the contents that the presenter shows you ...
  • Page 180 User Guide for SIP VP-T49G IP Phone If the phone is not in a video call, the external monitor will display a Yealink logo. Before using the external monitor, ensure that the external monitor has been connected to your phone. For...
  • Page 181 If you connect the external monitor, but disable the EXT Display, the external monitor will not Note display the content on the phone but a Yealink logo. To configure the output resolution of external monitor via web user interface: Click on Settings->Video.
  • Page 182: Redialing Numbers

    User Guide for SIP VP-T49G IP Phone Click Confirm to accept the change. The output resolution of external monitor is configurable via web user interface only. Note To disable the external monitor via phone user interface, do one of the following: Disconnect the monitor.
  • Page 183: Recent Call In Dialing

    Basic Phone Features Recent Call In Dialing To view the placed calls list when the phone is on the dialing interface, you should enable recent call in dialing in advance. To enable recent call in dialing via web user interface: Click on Directory->Setting.
  • Page 184: Auto Answer

    User Guide for SIP VP-T49G IP Phone You can also enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) to search from placed calls list. Auto Answer You can use auto answer to automatically answer an incoming call on a line. Auto answer is configurable on a per-line basis.
  • Page 185: Auto Redial

    Basic Phone Features The icon will display on the status bar of the touch screen. You can also swipe down from the top of the screen to enter the control center, tap Auto Answer to turn to the Auto Answer setting screen, and then enable auto answer feature for the desired line.
  • Page 186 User Guide for SIP VP-T49G IP Phone Enter the desired number of redial attempts in the Redial Times field. The default value is “10”. Tap the Save soft key to accept the change or to cancel. Auto redial is configurable via web user interface at the path Features->General Information.
  • Page 187: Call Completion

    Basic Phone Features The touch screen prompts the following: Wait for the designated period of time or tap OK to redial the phone number. The phone will retry as many times as configured until the called party is idle. Call Completion You can use call completion to notify the caller who failed to reach a desired party when the party becomes available to receive a call.
  • Page 188: Recall

    User Guide for SIP VP-T49G IP Phone To use call completion: When the called party is busy, the following prompt will appear on the touch screen of the phone: Tap OK, the phone will then return to the idle screen and call completion will be activated.
  • Page 189: Call Mute

    Basic Phone Features To configure a recall key via phone user interface: ->Features->DSS Keys. Tap the desired line key. Tap the Type field. Tap Key Event in the pop-up dialog box. Tap the Key Type field. Tap ReCall in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field.
  • Page 190: Call Hold/Resume

    User Guide for SIP VP-T49G IP Phone The following shows an audio-only call has been muted: The following shows a video call has been muted: To un-mute a call: Press again to un-mute the call. The mute key LED goes out.
  • Page 191 Basic Phone Features To place a call on hold: Press or tap the Hold soft key during a call. The following shows an audio-only call has been held: The following shows a video call has been hold: The phone will beep softly every 30 seconds to remind you that you still have a call on hold. To resume a held call: Press or tap the Resume soft key.
  • Page 192: Do Not Disturb (Dnd)

    User Guide for SIP VP-T49G IP Phone Do Not Disturb (DND) You can use DND to reject incoming calls automatically on the phone. The prompt message "n New Missed Call(s)" ("n" indicates the number of missed calls) will appear on the touch screen, and callers will receive a busy message.
  • Page 193 Basic Phone Features To enable DND in phone mode: Do one of the following: Swipe down from the top of the screen to enter the control center and toggle DND on. The icon on the status bar indicates that DND is enabled. Incoming calls will be rejected automatically and "n New Missed Call(s)"...
  • Page 194 User Guide for SIP VP-T49G IP Phone The touch screen displays a list of accounts registered on the phone. Tap the desired account. Tap the On radio box in the Status field. (Optional.) Enter the DND on code or off code respectively in the On Code or Off Code field.
  • Page 195 Basic Phone Features Incoming calls on the specific line will be rejected automatically, and the touch screen will prompt "n New Missed Call(s)" ("n" indicates the number of missed calls. e.g., 2 New Missed Call(s)). Note When DND and busy forward are enabled for a specific account, incoming calls on the specific account will be forwarded to the configured destination number.
  • Page 196 User Guide for SIP VP-T49G IP Phone to return to the idle screen. The icon appears on the status bar, and all line icons change to Incoming calls will be rejected automatically, and the touch screen will prompt "n New Missed Call(s)"...
  • Page 197: Call Forward

    Basic Phone Features When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field. Note DND authorized number is configurable via web user interface only. To disable DND in phone mode: Tap the DND soft key when the phone is idle.
  • Page 198 User Guide for SIP VP-T49G IP Phone To configure the call forward mode via web user interface: Click on Features->Forward & DND. In the Forward block, mark the desired radio box in the Mode field. Click Confirm to accept the change.
  • Page 199 Basic Phone Features (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. b) If you tap Busy Forward: Tap the On radio box in the Busy Forward field. Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field.
  • Page 200 User Guide for SIP VP-T49G IP Phone (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. Tap the Save soft key to accept the change or to cancel. The icon on the status bar indicates that the call forward is enabled.
  • Page 201 Basic Phone Features Tap the desired forwarding type. Depending on your selection: a) If you tap Always Forward: Tap the On radio box in the Always Forward field. Enter the destination number you want to forward all incoming calls to in the Forward To field.
  • Page 202 User Guide for SIP VP-T49G IP Phone Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field. (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field.
  • Page 203 Basic Phone Features The default ring time is 12 seconds. (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. You can also enable no answer forward for all accounts. Do the following: Tap the All Lines soft key.
  • Page 204 User Guide for SIP VP-T49G IP Phone If you activate call forward for the non-default account, only the associated line icon will change to (for SIP account) or (for Cloud account), the icon will not appear on the status bar.
  • Page 205 Basic Phone Features For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change. When call forward is enabled on the phone, the phone cannot forward incoming calls from the numbers specified in the Forward Authorized Numbers field. Note Forward authorized number is configurable via web user interface only.
  • Page 206: Dynamic Forwarding

    User Guide for SIP VP-T49G IP Phone To disable call forward in custom mode for a specific account: Do one of the following: ->Features->Call Forward. Press when the phone is idle. Swipe down from the top of the screen to enter the control center and then tap FWD.
  • Page 207: Call Transfer

    Basic Phone Features Call Transfer You can transfer a call to another party in one of three ways: Blind Transfer: Transfer a call directly to another party without consulting.  Semi-Attended Transfer: Transfer a call when the target phone is ringing. ...
  • Page 208: Semi-Attended Transfer

    User Guide for SIP VP-T49G IP Phone The phone will prompt a dialog box as the following picture shows: Tap Transfer to complete the transfer. (The call will automatically dial out in about 5 seconds if you do not tap Transfer.) Tap Directory, and then tap Local Directory.
  • Page 209: Attended Transfer

    Basic Phone Features Enter the number you want to transfer the call to. Tap Transfer. The phone will prompt a dialog box. Tap Send to dial out. (The call will automatically dial out in about 5 seconds if you do not tap Send.) Tap Directory, and then tap Local Directory.
  • Page 210: Call Waiting

    User Guide for SIP VP-T49G IP Phone desired contact to dial out. (Remote phone book should be configured in advance, refer to Remote Phone Book on page for more information.) Tap History, and then tap the desired list. Tap the desired entry to dial out.
  • Page 211: Conference

    Basic Phone Features Conference You can use the SIP VP-T49G IP phone to create a conference using the phone’s local conference and network conference. During a conference, you can manage each participant. You can mute, hold and remove individual participants in the video call screen. For more...
  • Page 212 User Guide for SIP VP-T49G IP Phone When the second party answers the call, tap the Conference soft key on the second party call screen to join all parties in the conference. Repeat steps 2 to 4 until you have added all intended parties.
  • Page 213 Basic Phone Features Tap the Hold call to join the calls in the conference. Repeat steps 3, 4 to join more calls in the conference. During the conference call, you can do the following: Press or tap the Hold soft key to place the conference call on hold. ...
  • Page 214: Network Conference

    Tap Cancel or to close the dialog box. Network Conference You can use network conference feature on the SIP VP-T49G IP phone to conduct an audio/video/mixing audio and video conference with multiple participants. This feature allows you to perform the following: Join calls together in a conference call.
  • Page 215: Call Park

    Basic Phone Features Click Confirm to accept the change. Note Network conference is configurable via web user interface only. To set up a network conference call: Place a call to the first party. Tap the Conference soft key to place a new call. The active call is placed on hold.
  • Page 216: Call Pickup

    User Guide for SIP VP-T49G IP Phone Tap the desired line in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field. 10. Enter the call park code in the Value field.
  • Page 217: Directed Call Pickup

    Basic Phone Features via web user interface. The call pickup code configured on a per-line basis takes precedence over that configured on a global basis. If there are many incoming calls at the same time, tapping the GPickup on the phone will pick up Note the call that rings first.
  • Page 218 User Guide for SIP VP-T49G IP Phone Enter the directed call pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. To pick up a call directly: Pick up the handset, press the Speakerphone key or tap the line key.
  • Page 219: Group Call Pickup

    Basic Phone Features Group Call Pickup To enable group call pickup and configure the group call pickup code on a global basis via web user interface: Click on Features->Call Pickup. Select Enabled from the pull-down list of Group Call Pickup. Enter the group call pickup code in the Group Call Pickup Code field.
  • Page 220: Anonymous Call

    User Guide for SIP VP-T49G IP Phone GPickup appears on the onscreen keyboard. Tap GPickup on your phone when a phone in the group receives an incoming call. The call is answered on your phone. You can also configure a line key as a group pickup key via phone user interface or web user interface.
  • Page 221: Anonymous Call Rejection

    Basic Phone Features The phone will send the configured on code or off code depending on your selection when you enable or disable anonymous call feature on the phone. Tap the Save soft key to accept the change or to cancel. Anonymous call is configurable via web user interface at the path Account->Basic.
  • Page 222 User Guide for SIP VP-T49G IP Phone side. To configure anonymous call rejection via phone user interface: ->Features->Anonymous. Tap the desired line. Tap the On radio box in the Anonymous Rejection field. (Optional.) Tap the On Code or Off Code radio box in the Send Rejection Code field.
  • Page 223: Capturing Screenshots During A Video Call

    Basic Phone Features Capturing Screenshots during a Video Call You can capture the screenshots during a video call via phone user interface. Before capturing the screenshot, ensure that the USB flash drive has been connected to your phone. The USB flash drive can store the screenshots.
  • Page 224 User Guide for SIP VP-T49G IP Phone Tap the Screenshot soft key if you want to capture the picture. Press The status bar prompts “Screenshot has been saved to the USB device successfully.”. You can view the screenshots that stored in the USB flash drive. For more information, refer Viewing the Pictures Stored in Your USB Flash Drive on page 225.
  • Page 225: Viewing The Pictures Stored In Your Usb Flash Drive

    Basic Phone Features Do one of the following: after the screenshot you want to delete. Tap the desired screenshot to preview, and then tap Delete. The phone prompts “Delete this photo?” Tap OK to accept the change or Cancel to cancel. Viewing the Pictures Stored in Your USB Flash Drive You can view the pictures that are stored in your USB flash drive at any time.
  • Page 226 User Guide for SIP VP-T49G IP Phone To view pictures stored in the USB flash drive via phone user interface: ->USB->Browse Photo. Your pictures will display as lists. Tap the desired photo to view. You can do one of the following: Tap Set WallPaper to set the picture as the wallpaper for your phone.
  • Page 227 Basic Phone Features Tap Delete to delete the picture. The touch screen prompts “Delete this photo?”. Tap OK to accept the change. Tap Exit to stop displaying the picture. Swipe left or right to view the next picture or previous picture. The soft keys (Set WallPaper, Delete and Exit) are hidden after they display 5 seconds, unless Note you tap the touch screen.
  • Page 228 User Guide for SIP VP-T49G IP Phone...
  • Page 229: Advanced Phone Features

    Advanced Phone Features Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP VP-T49G IP phone. Topics include: Busy Lamp Field (BLF)  BLF List  Call and Conference Recording Using a USB Flash Drive ...
  • Page 230 User Guide for SIP VP-T49G IP Phone Tap the Account ID field. Tap the desired line in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field. Enter the phone number or extension you want to monitor in the Value field.
  • Page 231 Advanced Phone Features Select Enabled from the pull-down list of Audio Alert for BLF Pickup. Click Confirm to accept the change. Note Visual and audio alert features are configurable via web user interface only. When the monitored line receives an incoming call, the following occurs on your phone: The phone plays a warning tone (if enabled).
  • Page 232 User Guide for SIP VP-T49G IP Phone You can do the following actions: Tap the DPickup soft key to pick up the call. Tap the Send soft key to dial out the monitored phone number. Tap the NewCall soft key to place a new call.
  • Page 233 Advanced Phone Features interface. If you enable visual alert feature, you can also pick up the monitored user’s incoming call by tapping DPickup soft key. To use DPickup soft key to pick up the call, the call pickup code can only be configured on a global or per-line basis via web user interface.
  • Page 234: Using Blf Feature On The Phone

    User Guide for SIP VP-T49G IP Phone Enter the desired pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. Using BLF Feature on the Phone You can use the BLF key in the following ways: Place a call to the monitored user.
  • Page 235 Advanced Phone Features New Call  To perform a blind transfer: When the transfer mode on DSS key is set to Blind Transfer and there is already an active call on the IP phone, you can do the following: Tap the BLF key of the monitored user which you want to transfer this call to. Then the active call is connected to the number of the monitored user.
  • Page 236: Blf List

    User Guide for SIP VP-T49G IP Phone To pick up an incoming call using the BLF key or the DPickup soft key: Tap the BLF key or the DPickup soft key. The incoming call of the monitored user is answered on the IP phone.
  • Page 237 Advanced Phone Features Select the desired account from the pull-down list of Account. Enter the BLF List URI in the BLF List URI field. (Optional.) Enter the directed pickup code in the BLF List Pickup Code field. (Optional.) Enter the barge-in code in the BLF List Barge In Code field. (Optional.) Enter the call park retrieve code in the BLF List Retrieve Call Parked Code field.
  • Page 238: Call And Conference Recording Using A Usb Flash Drive

    User Guide for SIP VP-T49G IP Phone Call and Conference Recording Using a USB Flash Drive When you insert a USB flash drive into the USB port on your phone, you can record active calls or conferences (audio-only or video calls) by tapping the Record soft key on your phone.
  • Page 239: Call Recording

    Advanced Phone Features Call Recording To record a call via phone user interface: Tap the More soft key and then tap the Record soft key during a call. If the recording starts successfully, the recording icon and recording time will appear on the status bar of the touch screen.
  • Page 240 User Guide for SIP VP-T49G IP Phone To stop recording while the phone records, do one of the following: Tap the More soft key and then tap Stop during a call. The status bar prompts “Call has been recorded on USB device successfully.”.
  • Page 241: Conference Recording

    Advanced Phone Features The LCD screen prompts “Call has been recorded on USB device successfully”, the recording icon and recording duration disappear, and the phone returns to the idle screen. The recording will be stored as a new file on the USB flash drive when the phone starts recording again.
  • Page 242 User Guide for SIP VP-T49G IP Phone consists of the recording time & date, the other party’s number/IP address/name (or the first person’s number/IP address/name you called). Drag to scroll through the recorded files if required. Tap the desired audio or to play.
  • Page 243 Advanced Phone Features The touch screen shows the recording duration of the recorded file. During the recording playback, you can do the following: to pause the playback. Then appears on the touch screen. To continue the playback, tap Drag the slider to skip forward the playback or rewind the playback. Press to adjust the volume of the speakerphone.
  • Page 244: Storage Space

    User Guide for SIP VP-T49G IP Phone The phone prompts “Delete this audio?”. Tap Browse Video. after the video recording you want to delete. (Drag to scroll through the recorded video files if required.) The phone prompts “Delete this video?”.
  • Page 245: Call Recording Using A Record Key

    To check the storage space of the USB flash drive via phone user interface: ->USB->Storage Space. Call Recording Using a Record Key You can record calls by tapping a record key on the phone. The SIP VP-T49G IP phone supports record and URL record. Two ways of call recording: Record: The phone sends a SIP INFO message containing a specific header “Record: on/off”...
  • Page 246 User Guide for SIP VP-T49G IP Phone Tap the Key Type field. Tap Record in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field. Tap the Save soft key to accept the change or to cancel.
  • Page 247: Hot Desking

    Advanced Phone Features Key. The Record and URL Record keys control the recording function, and are available: During an active call  When calls are on hold or muted  During a blind or attended transfer  During a conference call ...
  • Page 248 You can use hot desking on the SIP VP-T49G IP phone to log out of existing accounts and then log into a new account. As a result, many users can share the phone resource at different times.
  • Page 249 Advanced Phone Features To use hot desking: Tap the hot desking key when the phone is idle. The touch screen prompts the following warning: Tap OK. Registration configurations of all accounts on the phone will be cleared immediately. The login wizard will be displayed as below: Enter the login information in each field.
  • Page 250: Intercom

    User Guide for SIP VP-T49G IP Phone Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can tap the intercom key to automatically connect with a preconfigured target extension for outgoing intercom calls, and the target extension will automatically answer incoming intercom calls by default.
  • Page 251: Incoming Intercom Calls

    Advanced Phone Features Incoming Intercom Calls The SIP VP-T49G IP phone supports automatically answering an incoming intercom call by default. The phone automatically plays a warning tone when it receives an incoming intercom call. In addition, you can enable the phone to mute the microphone when it automatically answers an incoming intercom call.
  • Page 252: Using Intercom

    User Guide for SIP VP-T49G IP Phone Intercom Barge You can enable or disable the phone to automatically answer an incoming intercom call while there is already an active call on the phone. If Intercom Barge is enabled, the phone will automatically answer the intercom call and place the active call on hold.
  • Page 253: Multicast Paging

    Advanced Phone Features Multicast Paging You can use multicast paging to quickly and easily broadcast time sensitive announcements out to people who are listening to a specific multicast group. You can configure a multicast paging key or a paging list key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling.
  • Page 254 User Guide for SIP VP-T49G IP Phone Tap the desired line key. Tap the Type field. Tap Key Event in the pop-up dialog box. Tap the Key Type field. Tap Paging List in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field.
  • Page 255 Advanced Phone Features Tap the Edit soft key. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Address field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. Enter the paging group name in the Label field. Tap the Save soft key to accept the change.
  • Page 256: Receiving Rtp Stream

    User Guide for SIP VP-T49G IP Phone You can also configure the phone to use a default codec for sending multicast RTP stream via web user interface. To configure a default codec for multicast paging via web user interface: Click on Features->General Information.
  • Page 257: Using Multicast Paging

    Advanced Phone Features Paging Priority Active The paging priority active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold.
  • Page 258 User Guide for SIP VP-T49G IP Phone The multicast paging key icon indicator will become and solid. The following figure shows a multicast RTP session on the phone: Your can do the following: Tap the Hold soft key to place the current multicast RTP session on hold.
  • Page 259: Music On Hold

    Advanced Phone Features Tap the desired paging group. Tap the Paging soft key to send RTP. Your can do the following: Tap the Hold soft key to place the current multicast RTP session on hold.  The sender’s phone places the multicast RTP session on hold and receiver’s phone releases the session.
  • Page 260: Shared Call Appearance (Sca)

    User Guide for SIP VP-T49G IP Phone Enter the SIP URI (e.g., sip:moh@sip.com) in the Music Server URI field. Click Confirm to accept the change. When you place a call on hold, music will be played to the held party.
  • Page 261: Configuring Sca Feature On The Ip Phone

    Advanced Phone Features simultaneously. The incoming call can be answered on either phone but not both. This feature is very useful in the boss and secretary scenario. For example, the secretary can share the boss's extension on her phone. When there is an incoming call to the extension of the boss, both the phones of the boss and the secretary will ring simultaneously.
  • Page 262 User Guide for SIP VP-T49G IP Phone Auto LineKeys is you can automatically assign multiple DSS keys with Line type enabled, for a registered shared line on the phone. Click Confirm to accept the change.
  • Page 263 Advanced Phone Features To configure the shared line settings and the number of line key on phone A via web user interface: Register the primary account 4603. Click on Advanced, and then select Share Call Appearance from the pull-down list of Shared Line.
  • Page 264 User Guide for SIP VP-T49G IP Phone The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change. The phone A will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field.
  • Page 265 Advanced Phone Features (Enter the primary account 4603 in the Register Name field.) Click on Advanced, and then select Shared Call Appearance from the pull-down list of Shared Line. Enter the desired number in the Number of line key field.
  • Page 266 User Guide for SIP VP-T49G IP Phone This field appears only if Auto Linekeys feature is enabled. The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change. The phone B will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field.
  • Page 267 Advanced Phone Features The Private Hold appears in the Selected Softkeys column. Click Confirm to accept the change. Note Configuring the private hold soft key may affect the softkey layout in the Talking state. Contact your administrator for more information. To configure a private hold key via phone user interface: ->Features->DSS Keys.
  • Page 268: Using Sca Feature On The Ip Phone

    Using SCA Feature on the IP Phone This section provides you with detailed information on using the SIP VP-T49G IP phone in a SCA Hybrid Key System scenario. In a SCA Hybrid Key System scenario, the status of the line key icon which associates with a shared line will change.
  • Page 269 Advanced Phone Features Call Pull  Placing Calls You can have one call or multiple calls on the shared line. To place a call on the shared line: Do one of following: Enter the desired number. Press , or tap Send. The phone will dial the entered number using the first line key.
  • Page 270 You can answer the incoming call on either phone A or phone B. The touch screen of phone A displays the information of the incoming call (e.g., “Incoming call 4604 Yealink”). Make sure call waiting feature is enabled on phone A. For more information, refer to...
  • Page 271: Placing A Call On Hold

    Advanced Phone Features Tap the Answer soft key. Phone A stops ringing. The icon indicators of the line key 2 on phone A and phone B will become and solid indicating that there is an active call on the line key 2. Meanwhile, the icon indicators of the line key 1 phone A and phone B will become and solid indicating that there is the held call on the line key 1.
  • Page 272: Retrieving A Held Call

    User Guide for SIP VP-T49G IP Phone To place a call on private hold: Press the PriHold soft key or private hold key on phone A when there is an active call on the shared line (You may need to press the More soft key to see the PriHold soft key).
  • Page 273 Advanced Phone Features Long tap the desired line key. The Cancel, CallPull, NewCall and Retrieve soft keys appear on the touch screen. Tap the Retrieve soft key to retrieve the call. The conversation is established between phone B and phone C, phone A disconnects the call. And the line key icon on phone A and phone B will become To retrieve a call placed on private hold: The private held call can be only retrieved by the hold party (party A).
  • Page 274 User Guide for SIP VP-T49G IP Phone The Cancel, CallPull, NewCall and Barge In soft keys appear on the touch screen of phone Tap the Barge In soft key to interrupt the active call of phone A. Party B will set up a conference call with the other parties in the active call.
  • Page 275 Advanced Phone Features Tap the item to select the active call. The Cancel, CallPull, NewCall and Barge In soft keys appear when the active call is highlighted. Tap the Barge In soft key to interrupt the active call of phone A. Party B may hear a warning tone and then set up a conference call with the other parties of the active call.
  • Page 276 User Guide for SIP VP-T49G IP Phone The Cancel, CallPull, NewCall and Barge In soft keys appear on the touch screen of phone Tap the CallPull soft key. The active call has been retrieved from the phone A successfully. If there is a held call between phone A and phone C, do the following: Long tap the desired line key on phone B.
  • Page 277: Messages

    Messages Short Message Service (SMS) You can send and receive text messages using the SIP VP-T49G IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone. The power indicator LED will slowly flash red, and the touch screen will prompt “n New Text Message(s)”...
  • Page 278 User Guide for SIP VP-T49G IP Phone To read a text message: ->Message->Text Message->Inbox. Tap the desired text message to read. If the phone prompts receiving new text messages, you can also tap the View soft key to read the Note new messages directly.
  • Page 279 Advanced Phone Features Enter the number you want to send the message to in the To field. Compose the new text message. You can tap to change the input mode. to hide the onscreen keyboard. Tap the Send soft key to send or to cancel.
  • Page 280 User Guide for SIP VP-T49G IP Phone Compose the new text message. You can tap to change the input mode. to hide the onscreen keyboard after completing the content. Check the From and To fields, and then tap the Send soft key.
  • Page 281: Video/Voice Mail

    You can also delete a specific message after retrieving by tapping the Delete soft key. Video/Voice Mail You can leave video/voice mails for someone else using the SIP VP-T49G IP phone. You can also access the video/voice mails that are stored in the voice mailbox.
  • Page 282 User Guide for SIP VP-T49G IP Phone When receiving a new voice mail, the phone will play a warning tone. The power indicator LED will slowly flash red, and the touch screen will prompt “n New Voice Mail(s)” (“n” indicates the number of unread voice mails, e.g., 5 New Voice Mail(s)) and display an icon...
  • Page 283 Advanced Phone Features Enter the voice mail access code (e.g., *88) in the desired account field. Tap the Save soft key to accept the change or to cancel. Note Voice mail access codes must be predefined on the system server. Contact your system administrator for the more information.
  • Page 284: Message Waiting Indicator (Mwi)

    LED slowly flashes red. This will be cleared when you retrieve all voice mails or delete them. The MWI service is unsolicited for some servers, so the SIP VP-T49G IP phone only handles the MWI messages sent from the server. But for other servers, the MWI service is solicited, so the SIP VP-T49G IP phone must enable subscription for MWI.
  • Page 285 Advanced Phone Features The MWI subscription parameters you need to know: Options Description Enable or disable a subscription for MWI service. Subscribe for MWI Period of MWI subscription. The IP phone sends a refresh MWI Subscription Period SUBSCRIBE request before initial subscription expires. Enable or disable a subscription to the voice mail number for MWI service.
  • Page 286: Video Conferencing Features

    MWI subscription is configurable via web user interface only. Video Conferencing Features The following describes the video conferencing features for SIP VP-T49G IP phone. Video Conferencing You can enable video conferencing feature to be able to configure or use the following features: Setup Wizard ...
  • Page 287: Setup Wizard

    If you enable the video conferencing feature (refer to Video Conferencing) and there is no account registered on the phone, the setup wizard will appear on the LCD screen after startup. You can use the setup wizard to register a Yealink VC/Custom/Zoom/Pexip/Mind/BlueJeans Cloud account.
  • Page 288: Cloud Account Registration

    Tap the Log in soft key. During the setup wizard, you can tap Skip>> to exit. Cloud Account Registration The SIP VP-T49G IP phone only support SIP account by default, after enabling the video conferencing feature (refer to Video Conferencing), the IP phone can also support Cloud account.
  • Page 289 Enter the PIN code in the Enter the 9 PIN Code field. Tap the Log in soft key. If you fail to register a Yealink Cloud account by using PIN code, you can re-enter the PIN code Note according to the prompt or contact your Cloud enterprise administrator.
  • Page 290 Tap the Log in soft key. Cloud account is configurable via web user interface at the path Account->Cloud Account. If you fail to register a Yealink Cloud account by using an account, you can re-enter the account Note information according to the prompt or contact your Cloud enterprise administrator.
  • Page 291 Advanced Phone Features Enter the desired value in Server field. Contact your system administrator for more information. Tap the Log in soft key. Cloud account is configurable via web user interface at the path Account->Cloud Account. Pexip Cloud Account After registering a Pexip Cloud account successfully, you can access the Virtual Meeting Rooms (VMR).
  • Page 292 User Guide for SIP VP-T49G IP Phone (Optional.) Tap the Remember the Password checkbox. Tap the Log in soft key. Cloud account is configurable via web user interface at the path Account->Cloud Account. BlueJeans Cloud Account After registering a BlueJeans Cloud account successfully, you can access the Virtual Meeting Rooms (VMR).
  • Page 293 Advanced Phone Features Enter the desired value in Server field. Contact your system administrator for more information. Tap the Log in soft key. Cloud account is configurable via web user interface at the path Account->Cloud Account. Mind Cloud Account After registering a Mind Cloud account successfully, you can access the Virtual Meeting Rooms (VMR).
  • Page 294 User Guide for SIP VP-T49G IP Phone Enter the desired value in Server field. Contact your system administrator for more information. Tap the Log in soft key. Cloud account is configurable via web user interface at the path Account->Cloud Account.
  • Page 295: H.323 Account Registration

    Tap OK. Cloud account is configurable via web user interface at the path Account->Cloud Account. H.323 Account Registration The SIP VP-T49G IP phone only support SIP protocol by default, after enabling the video conferencing feature (refer to Video Conferencing), the IP phone can also support H.323 call...
  • Page 296: Cloud Phone Book

    Line on page 137. Cloud Phone Book If you register a Yealink Cloud account successfully (refer to Cloud Account Registration), the Cloud phone book will appear on the IP phone. The Cloud phone book is created by your Cloud enterprise administrator.
  • Page 297: Direct Ip Call

    Advanced Phone Features To place a call to a Cloud contact from Cloud phone book: ->Cloud Directories. Do one of the following: Tap the desired contact. after the desired contact. Tap Send. Direct IP Call The IP phone supports SIP IP call by default, and it cannot be configured. After enabling the video conferencing feature (refer to Video Conferencing), the IP phone can also support H.323...
  • Page 298: Auto Answer

    User Guide for SIP VP-T49G IP Phone phone may not support direct IP dialing. or more information, contact your system administrator Allow SIP IP Call The IP phone supports SIP IP call by default. You can disable the SIP IP call feature, and the IP phone cannot place or receive SIP IP call.
  • Page 299 Advanced Phone Features To configure auto answer for Cloud account via phone user interface: ->Features->Auto Answer. Tap the On radio box in the desired line. Tap the Save soft key to accept the change or to cancel. Cloud account auto answer for account is configurable via web user interface at the path Account->Basic.
  • Page 300 User Guide for SIP VP-T49G IP Phone Tap the desired value in the pop-up dialog box. Tap the Save soft key. SIP IP Call Auto Answer is configurable via web user interface at the path Account->SIP IP Call. H.323 Auto Answer You can configure the H.323 Auto Answer feature to enable or disable the IP phone to...
  • Page 301: Receiving Presentations

    H.239 protocol (for H.323 call) or BFCP protocol (for SIP IP call and Cloud account) first. The Yealink Cloud account supports receiving presentations by default, and it cannot be configured. Before configuring H.239 and BFCP protocol, you should enable the video conferencing feature...
  • Page 302 User Guide for SIP VP-T49G IP Phone The shared contents are shown on the second screen, you can swipe to return to the video call screen. The following figures show an example of phone screen display during a video call when receiving presentations (both H.239 and BFCP protocols are disabled):...
  • Page 303 Advanced Phone Features Tap the desired value in the pop-up dialog box. Tap the Save soft key. To configure BFCP protocol for Cloud account via web user interface: Click on Account->Cloud Account. Select the desired account from the pull-down list of Account. Select Enabled from the pull-down list of BFCP.
  • Page 304: Virtual Meeting Rooms (Vmr)

    SIP VP-T49G IP phone is compatible with Zoom/BlueJeans/Pexip/Mind virtual meeting service. You can access Virtual Meeting Rooms(VMR) using SIP VP-T49G IP phone, whilst benefiting from both the hardware features provided by Yealink, such as 1080p HD video and audio, and software features provided by Zoom/BlueJeans/Pexip/Mind, including high end customization &...
  • Page 305 Advanced Phone Features Enter the meeting ID (for Zoom/BlueJeans/Mind platform) or conference alias/URI (for Pexip platform). Press , or tap Send. Then you have joined to the VMR. Note For Zoom/BlueJeans platform, if you enter nothing or enter wrong information, you can still be sent to the Zoom/BlueJeans welcome screen.
  • Page 306: Call Stats

    User Guide for SIP VP-T49G IP Phone Call Stats If voice quality is poor during a call, you can tap call stats key to view the current status of the call to find out why. Codec, bandwidth, total packet lost and other parameters about presentation are included in the call stats.
  • Page 307: Videoconferencing Key

    Advanced Phone Features To check call stats via phone user interface: Tap the call stats key during the call. The call stats will be displayed as below: Check the call stats via web user interface at the path Status->Talk Statistics. Videoconferencing Key You can use videoconferencing key to make a video call, to set up a video conference or add a party to the conference.
  • Page 308 User Guide for SIP VP-T49G IP Phone If you left it blank, the videoconference key performs the same function as Conference soft key during a video call. Tap the Save soft key to accept the change or to cancel. Videoconferencing key is configurable via web user interface at the path DSSKey->Line key.
  • Page 309: Regulatory Notices

    Without prior written consent, no organization or individual is permitted to make  any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes.
  • Page 310 User Guide for SIP VP-T49G IP Phone Please do not place heavy objects on the device in case of damageand deformation  caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation.
  • Page 311: Appendix

    Appendix Appendix Appendix A - Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time...
  • Page 312 User Guide for SIP VP-T49G IP Phone Time Zone Time Zone Name +9:30 Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30...
  • Page 313: Appendix B - Menu Structure

    Appendix Appendix B – Menu Structure...
  • Page 314 User Guide for SIP VP-T49G IP Phone...
  • Page 315: Index

    Index Index Changing the Video Settings Changing the Clarity of Near-Site Video About This Guide Changing the Video Layout during Calls Accessing the Remote Phone Book Account Management Changing the Wallpaper via Phone User Activating the Bluetooth Mode Interface Adding a Contact to the Blacklist Cloud Account Auto Answer Adding Contacts Cloud Account Registration...
  • Page 316 User Guide for SIP VP-T49G IP Phone Network Connection General Settings Gestures Getting Started Outgoing Intercom Calls Overview Optional Accessories Hardware Component Instructions Headset Use Headset Mode Activation/Deactivation Packaging Contents Pairing and Connection the Headset Prior Bluetooth-Enabled Mobile Phone Hotline...
  • Page 317 Index Storage Space Summary of Changes Syncing the Mobile Contacts to the IP Phone System Customizations Table of Contents Touch Screen Display Time & Date Uploading Contact Photos Uploading the Custom Wallpaper via Web User Interface Uploading the Custom Picture via Web User Interface User Interfaces Using BLF Feature on the Phone...

Table of Contents