Sign In
Upload
Manuals
Brands
Polycom Manuals
Telephone
VVX 311
Polycom VVX 311 Manuals
Manuals and User Guides for Polycom VVX 311. We have
40
Polycom VVX 311 manuals available for free PDF download: User Manual, Manual, Training, Quick Manual, Welcome Manual, Quick Start Manual, Quick Reference Manual, Quick User Manual, Quick Tips
Polycom VVX 311 User Manual (180 pages)
Business Media Phones with Skype for Business
Brand:
Polycom
| Category:
Telephone
| Size: 4 MB
Table of Contents
Table of Contents
3
Before You Begin
13
Audience, Purpose, and Required Skills
13
Related Documentation
13
Getting Help
14
Polycom Partner and Solution Resources
14
The Polycom Community
14
Getting Started with VVX Business Media Phones
15
Overview of Phone Hardware and Keys
15
VVX 201 Hardware
15
VVX 300 Series Hardware
17
VVX 400 Series Hardware
19
VVX 500 Series and VVX 600 Series Hardware
20
Securing Your Phone with the Security Slot
22
Navigating VVX Business Media Phones
22
Accessing Screens on VVX Business Media Phones
22
Icons and Status Indicators
25
Using a VVX Phone as a Common Area Phone
29
Entering Information in Data Fields
29
Entering Information Using the Dial Pad
30
Enter Information Using the Onscreen Keyboard
30
Entering Chinese Characters with Pinyin
31
Logging in to and Locking Your Phone
33
Signing in to Skype for Business on VVX Business Media Phones
33
Sign in Using Your Skype for Business User Credentials
33
Sign in to Skype for Business on Your Computer Using Btoe
34
Sign in Using Your Skype for Business PIN Authentication
34
Sign in to Skype for Business Using Web Sign in
34
Set the Time and Date Format
35
Sign out of Skype for Business
35
Signing into a VVX Phone as a Guest User
35
Sign in as a Guest User Using User Credentials
36
Sign in as a Guest User Using PIN Authentication
36
Sign in as a Guest Using Web Sign in
36
Sign into Skype for Business as a Guest Using BTOE on Your Computer
37
Locking Your Phone
37
Set a Lock Code
38
Lock Your Phone
38
Unlock the Phone
39
Change Your Lock Code
39
Reset Your Lock Code
39
Disable Device Lock
39
Audio Calls
40
Placing and Answering Audio Calls
40
Placing Audio Calls
41
Redial a Number
45
Answering Audio Calls
45
Switch Among the Handset, Headset, and Speakerphone
47
Mute and Unmute Audio
47
Holding and Resuming Calls
48
Hold a Call
48
Resume a Call
48
Resume a Call on an Expansion Module
48
End an Active Audio Call
48
End a Held Call
49
Transferring Calls
49
Choose a Default Transfer Type
49
Transfer a Call
49
Cancel a Transfer
50
Parking and Retrieving Calls on the Skype for Business Server
50
Park Skype for Business Calls
50
Retrieving Parked Skype for Business Calls
51
Managing Calls
51
Display Calls from the Lines Screen
52
Display Calls from the Calls Screen
52
Manage a Call from the Calls Screen
52
Ignoring or Rejecting Incoming Calls
53
Ignore or Silence an Incoming Call
53
Reject Incoming Calls
53
Reject Calls from a Contact
53
Rejecting Calls with Do Not Disturb
53
Redirecting Incoming Calls
55
Forwarding Incoming Skype for Business Calls
55
Divert Calls to a Contact
56
Video Calls on VVX Business Media Phones
57
Tips for Video Calls
57
Using a USB Camera with VVX Phones
58
Use the Privacy Shutter on the Camera to Stop Sending Video
58
USB Camera Status Indicators and Messages
58
Video Call Settings
60
Set the Call Rate for Video Calls
60
Stop Video for All Calls
60
Change Video Clarity
61
Changing the Video Call and Picture-In-Picture (PIP) Displays
61
Place a Video Call
63
Start Video During an Audio Call
64
Swap Video
64
Display Video Calls in Full Screen
64
Exit Full Screen View
65
Stop Sending Video
65
No Video from the Far Side
65
Handling Video and Audio Calls
66
Handle Conference Calls with Video
66
Managing Video Calls Without a USB Camera
66
Handling Video and Audio-Only Calls
66
Place Audio-Only Calls
67
Conference Calls
68
Tips for Conference Calls
68
Initiating a Skype for Business Conference Call
68
Initiate a Skype for Business Conference
68
Initiate a Conference Call During a Skype for Business Call
69
Initiating a Group Conference Call
69
Initiate a Group Conference Call
69
Initiate a Group Conference Call with a Distribution List
69
Add Contacts to a Skype for Business Conference Call
70
Send Contacts Active Conference Information
70
Set Skype for Business Conference View
70
Viewing a List of Skype for Business Conference Participants
71
Exit the Roster
71
Return to the Roster
71
Managing Skype for Business Conference Participants
71
Muting Conference Participants
72
Demote or Promote Conference Participants
72
Enable and Disable Conference Announcements
73
Remove Conference Participants
73
Lock and Unlock a Conference Call
73
Admit or Deny Participants to a Locked Conference Call
73
Shared Lines
75
Shared Line Limitations
75
Missed and Received Calls on Shared Lines
75
Hold a Call Privately on a Shared Line
75
Shared Line Appearance for Skype for Business
76
Shared Line Appearance Limitations
76
Answering SLA Calls
76
Resume Held SLA Calls
77
Boss-Admin for Skype for Business
77
Assign Delegates
77
View the Delegates Group
78
View the Boss Group
78
Set a Ringtone for Boss Calls
79
Edit the Delegates Group
79
Managing Calls on the Boss's Line
79
Join Conference Calls for a Boss
82
Enable Enhanced Boss-Admin
82
Add Delegates from Phone User Interface
82
Delete Delegates from Phone User Interface
82
Recording Audio Calls
84
Guidelines When Recording Calls
84
Record a Call
85
Manage a Call While Recording
85
Pause a Recording
85
Resume a Recording
85
Stop Recording
86
Record a Conference Call
86
Browse Recorded Calls
86
Play a Recorded Call
87
Pause and Resume Played Recordings
87
Stop Playing a Recording
87
Rename a Recording
88
Delete a Recording
88
Call Lists, Distribution Lists, and Directories
89
Recent Calls
89
View Recent Calls
89
Sort Recent Call Entries
90
Sort Entries by Call Type
90
Edit a Recent Call Entry
90
Delete a Recent Call Entry
90
Save a Recent Call Entry
91
View Call Details
91
Contact Directory
91
Search for a Contact in the Contact Directory
91
Add a Contact to the Contact Directory
92
View Contact Information
92
Update a Contact's Information
92
Delete a Contact from the Contact Directory
93
Corporate Directory
93
Searching the Corporate Directory
93
Add Corporate Directory Contacts to the Contact Directory
94
Searching the Skype for Business and Outlook Directories
95
Search the Skype for Business Directory
95
Saving Contacts from the Skype for Business Directory
95
Search the Outlook Directory
96
Save Outlook Contacts to the Contact Directory
96
Managing Skype for Business Distribution Lists
96
Maximum Number of Distribution List Members
96
Search for Skype for Business Distribution Lists
97
Save a Distribution List to the Contacts List
97
View Contact Information for a Distribution List
98
View Contact Information for a Member of a Distribution List
98
Delete a Distribution List
98
Favorites and Contact Lists
99
Managing Favorites
99
Add Favorites
99
Viewing Favorites
99
Reorder Favorites
100
Delete Favorites
100
Skype for Business Contacts
101
Unified Contact Store
101
Add a Contact to Your Microsoft Skype for Business Contact List
101
View Skype for Business Favorites and Groups
102
Assign Skype for Business Contacts to Line Keys
102
Skype for Business Contacts' Presence Information
103
View a Skype for Business Contacts' Information
105
Change the Privacy Relationship for a Contact
106
Advertisement
Polycom VVX 311 User Manual (159 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 3 MB
Table of Contents
Table of Contents
3
Before You Begin
11
Audience, Purpose, and Required Skills
11
Related Documentation
11
Get Help
12
Polycom Partner and Solution Resources
12
The Polycom Community
12
Getting Started with a VVX Business Media Phone
13
Overview of Phone Hardware and Keys
13
VVX 201 Hardware
13
VVX 300 Series Hardware
15
VVX 400 Series Hardware
16
VVX 500 Series and VVX 600 Series Hardware
18
Securing Your Phone with the Security Slot
19
Navigating VVX Business Media Phone
20
Accessing Screens on VVX Business Media Phone
20
Icons and Status Indicators
23
Entering Information in Data Fields
28
Entering Information Using the Dial Pad
28
Enter Information Using the Onscreen Keyboard
29
Entering Chinese Characters with Pinyin
30
Logging into and Locking Your Phone
32
Signing into Skype for Business
32
Sign in Using Your Skype for Business User Credentials
32
Sign into Skype for Business on Your Computer Using Btoe
32
Sign in Using Your Skype for Business PIN Authentication
33
Sign into Skype for Business Using Web Sign in
33
Set the Time and Date Format
33
Sign out of Skype for Business
34
Locking Your Phone
34
Set a Lock Code
34
Lock Your Phone
35
Unlock the Phone
35
Change Your Lock Code
35
Reset Your Lock Code
36
Disable Device Lock
36
Audio Calls
37
Placing and Answering Audio Calls
37
Placing Audio Calls
37
Redial a Number
41
Answering Audio Calls
42
Switch Among the Handset, Headset, and Speakerphone
44
Mute and Unmute Audio
44
Holding and Resuming Calls
45
Hold a Call
45
Resume a Call
45
Resume a Call on a VVX Expansion Module
45
End an Active Audio Call
45
End a Held Call
45
Transferring Calls
46
Choose a Default Transfer Type
46
Transfer a Call
46
Cancel a Transfer
47
Parking and Retrieving Calls on the Skype for Business Server
47
Park Skype for Business Calls
47
Retrieving Parked Skype for Business Calls
48
Managing Calls
48
Display Calls from the Lines Screen
49
Display Calls from the Calls Screen
49
Manage a Call from the Calls Screen
49
Ignoring or Rejecting Incoming Calls
49
Ignore or Silence an Incoming Call
50
Reject Incoming Calls
50
Reject Calls from a Contact
50
Rejecting Calls with Do Not Disturb
50
Redirecting Incoming Calls
52
Forwarding Incoming Skype for Business Calls
52
Divert Calls to a Contact
53
Conference Calls
54
Tips for Conference Calls
54
Initiating a Skype for Business Conference Call
54
Initiate a Skype for Business Conference
54
Initiate a Conference Call During a Skype for Business Call
55
Initiating a Group Conference Call
55
Initiate a Group Conference Call
55
Initiate a Group Conference Call with a Distribution List
55
Add Contacts to a Skype for Business Conference Call
56
Send Contacts Active Conference Information
56
Viewing a List of Skype for Business Conference Participants
56
Exit the Roster
57
Return to the Roster
57
Managing Skype for Business Conference Participants
57
Muting Conference Participants
58
Demote or Promote Conference Participants
58
Enable and Disable Conference Announcements
59
Remove Conference Participants
59
Lock and Unlock a Conference Call
59
Admit or Deny Participants to a Locked Conference Call
59
Shared Lines
61
Shared Line Limitations
61
Missed and Received Calls on Shared Lines
61
Hold a Call Privately on a Shared Line
61
Shared Line Appearance for Skype for Business
62
Shared Line Appearance Limitations
62
Answering SLA Calls
62
Resume Held SLA Calls
63
Boss-Admin for Skype for Business
63
Assign Delegates
63
View the Delegates Group
64
View the Boss Group
64
Set a Ringtone for Boss Calls
65
Edit the Delegates Group
65
Managing Calls on the Boss's Line
65
Join Conference Calls for a Boss
68
Recording Audio Calls
69
Guidelines When Recording Calls
69
Record a Call
70
Manage a Call While Recording
70
Pause a Recording
70
Resume a Recoding
70
Stop Recording
70
Record a Conference Call
71
Browse Recorded Calls
71
Play a Recorded Call
71
Pause and Resume Played Recordings
72
Stop Playing a Recording
72
Rename a Recording
72
Delete a Recording
72
Call Lists, Distribution Lists, and Directories
74
Recent Calls
74
View Recent Calls
74
Sort Recent Call Entries
75
Sort Entries by Call Type
75
Edit a Recent Call Entry
75
Delete a Recent Call Entry
75
Save a Recent Call Entry
76
View Call Details
76
Contact Directory
76
Search for a Contact in the Contact Directory
76
Add a Contact to the Contact Directory
77
View Contact Information
77
Update a Contact's Information
77
Delete a Contact from the Contact Directory
78
Corporate Directory
78
Searching the Corporate Directory
78
Add Corporate Directory Contacts to the Contact Directory
79
Searching the Skype for Business and Outlook Directories
80
Search the Skype for Business Directory
80
Saving Contacts from the Skype for Business Directory
80
Search the Outlook Directory
81
Save Outlook Contacts to the Contact Directory
81
Managing Skype for Business Distribution Lists
81
Maximum Number of Distribution List Members
81
Search for Skype for Business Distribution Lists
82
Save a Distribution List to the Contacts List
82
View Contact Information for a Distribution List
83
View Contact Information for a Member of a Distribution List
83
Delete a Distribution List
83
Favorites and Contact Lists
84
Managing Favorites
84
Add Favorites
84
Viewing Favorites
84
Reorder Favorites
85
Delete Favorites
85
Skype for Business Contacts
86
Unified Contact Store
86
Add a Contact to Your Microsoft Skype for Business Contact List
86
View Skype for Business Favorites and Groups
87
Assign Skype for Business Contacts to Line Keys
87
Skype for Business Contacts' Presence Information
88
View the Skype for Business Contacts' Information
90
Change the Privacy Relationship for a Contact
91
Polycom VVX 311 User Manual (159 pages)
Business Media Phones for Skype for Business
Brand:
Polycom
| Category:
Telephone
| Size: 3 MB
Table of Contents
Table of Contents
3
Before You Begin
11
Audience, Purpose, and Required Skills
11
Related Documentation
11
Get Help
12
Polycom Partner and Solution Resources
12
The Polycom Community
12
Getting Started with a VVX Business Media Phone
13
Overview of Phone Hardware and Keys
13
VVX 201 Hardware
13
VVX 300 Series Hardware
15
VVX 400 Series Hardware
16
VVX 500 Series and VVX 600 Series Hardware
18
Securing Your Phone with the Security Slot
19
Navigating VVX Business Media Phone
20
Accessing Screens on VVX Business Media Phone
20
Icons and Status Indicators
23
Entering Information in Data Fields
28
Entering Information Using the Dial Pad
28
Enter Information Using the Onscreen Keyboard
29
Entering Chinese Characters with Pinyin
30
Logging into and Locking Your Phone
32
Signing into Skype for Business
32
Sign in Using Your Skype for Business User Credentials
32
Sign into Skype for Business on Your Computer Using Btoe
32
Sign in Using Your Skype for Business PIN Authentication
33
Sign into Skype for Business Using Web Sign in
33
Set the Time and Date Format
33
Sign out of Skype for Business
34
Locking Your Phone
34
Set a Lock Code
34
Lock Your Phone
35
Unlock the Phone
35
Change Your Lock Code
35
Reset Your Lock Code
36
Disable Device Lock
36
Audio Calls
37
Placing and Answering Audio Calls
37
Placing Audio Calls
37
Redial a Number
41
Answering Audio Calls
42
Switch Among the Handset, Headset, and Speakerphone
44
Mute and Unmute Audio
44
Holding and Resuming Calls
45
Hold a Call
45
Resume a Call
45
Resume a Call on a VVX Expansion Module
45
End an Active Audio Call
45
End a Held Call
45
Transferring Calls
46
Choose a Default Transfer Type
46
Transfer a Call
46
Cancel a Transfer
47
Parking and Retrieving Calls on the Skype for Business Server
47
Park Skype for Business Calls
47
Retrieving Parked Skype for Business Calls
48
Managing Calls
48
Display Calls from the Lines Screen
49
Display Calls from the Calls Screen
49
Manage a Call from the Calls Screen
49
Ignoring or Rejecting Incoming Calls
49
Ignore or Silence an Incoming Call
50
Reject Incoming Calls
50
Reject Calls from a Contact
50
Rejecting Calls with Do Not Disturb
50
Redirecting Incoming Calls
52
Forwarding Incoming Skype for Business Calls
52
Divert Calls to a Contact
53
Conference Calls
54
Tips for Conference Calls
54
Initiating a Skype for Business Conference Call
54
Initiate a Skype for Business Conference
54
Initiate a Conference Call During a Skype for Business Call
55
Initiating a Group Conference Call
55
Initiate a Group Conference Call
55
Initiate a Group Conference Call with a Distribution List
55
Add Contacts to a Skype for Business Conference Call
56
Send Contacts Active Conference Information
56
Viewing a List of Skype for Business Conference Participants
56
Exit the Roster
57
Return to the Roster
57
Managing Skype for Business Conference Participants
57
Muting Conference Participants
58
Demote or Promote Conference Participants
58
Enable and Disable Conference Announcements
59
Remove Conference Participants
59
Lock and Unlock a Conference Call
59
Admit or Deny Participants to a Locked Conference Call
59
Shared Lines
61
Shared Line Limitations
61
Missed and Received Calls on Shared Lines
61
Hold a Call Privately on a Shared Line
61
Shared Line Appearance for Skype for Business
62
Shared Line Appearance Limitations
62
Answering SLA Calls
62
Resume Held SLA Calls
63
Boss-Admin for Skype for Business
63
Assign Delegates
63
View the Delegates Group
64
View the Boss Group
64
Set a Ringtone for Boss Calls
65
Edit the Delegates Group
65
Managing Calls on the Boss's Line
65
Join Conference Calls for a Boss
68
Recording Audio Calls
69
Guidelines When Recording Calls
69
Record a Call
70
Manage a Call While Recording
70
Pause a Recording
70
Resume a Recoding
70
Stop Recording
70
Record a Conference Call
71
Browse Recorded Calls
71
Play a Recorded Call
71
Pause and Resume Played Recordings
72
Stop Playing a Recording
72
Rename a Recording
72
Delete a Recording
72
Call Lists, Distribution Lists, and Directories
74
Recent Calls
74
View Recent Calls
74
Sort Recent Call Entries
75
Sort Entries by Call Type
75
Edit a Recent Call Entry
75
Delete a Recent Call Entry
75
Save a Recent Call Entry
76
View Call Details
76
Contact Directory
76
Search for a Contact in the Contact Directory
76
Add a Contact to the Contact Directory
77
View Contact Information
77
Update a Contact's Information
77
Delete a Contact from the Contact Directory
78
Corporate Directory
78
Searching the Corporate Directory
78
Add Corporate Directory Contacts to the Contact Directory
79
Searching the Skype for Business and Outlook Directories
80
Search the Skype for Business Directory
80
Saving Contacts from the Skype for Business Directory
80
Search the Outlook Directory
81
Save Outlook Contacts to the Contact Directory
81
Managing Skype for Business Distribution Lists
81
Maximum Number of Distribution List Members
81
Search for Skype for Business Distribution Lists
82
Save a Distribution List to the Contacts List
82
View Contact Information for a Distribution List
83
View Contact Information for a Member of a Distribution List
83
Delete a Distribution List
83
Favorites and Contact Lists
84
Managing Favorites
84
Add Favorites
84
Viewing Favorites
84
Reorder Favorites
85
Delete Favorites
85
Skype for Business Contacts
86
Unified Contact Store
86
Add a Contact to Your Microsoft Skype for Business Contact List
86
View Skype for Business Favorites and Groups
87
Assign Skype for Business Contacts to Line Keys
87
Skype for Business Contacts' Presence Information
88
View the Skype for Business Contacts' Information
90
Change the Privacy Relationship for a Contact
91
Advertisement
Polycom VVX 311 User Manual (56 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 1 MB
Table of Contents
Table of Contents
3
Before You Begin
6
Audience, Purpose, and Required Skills
6
Related Documentation
6
Get Help
7
Polycom Partner and Solution Resources
7
The Polycom Community
7
Getting Started with a VVX Business Media Phone
8
Overview of Phone Hardware and Keys
8
VVX 201 Hardware
8
VVX 300 Series Hardware
9
VVX 400 Series Hardware
11
VVX 500 Series and VVX 600 Series Hardware
13
Securing Your Phone with the Security Slot
14
Navigating VVX Business Media Phone
14
Accessing Screens on VVX Business Media Phone
14
Icons and Status Indicators
17
Entering Information in Data Fields
22
Entering Information Using the Dial Pad
23
Enter Information Using the Onscreen Keyboard
23
Entering Chinese Characters with Pinyin
24
Logging into and Locking Your Phone
26
Sign into Skype for Business on Your Computer Using Btoe
26
Sign out of Skype for Business
26
Set the Time and Date Format
26
Locking Your Phone
27
Set a Lock Code
27
Lock Your Phone
27
Unlock the Phone
28
Change Your Lock Code
28
Reset Your Lock Code
28
Disable Device Lock
29
Connecting to Skype for Business on Your Phone Using Better Together over Ethernet
30
Installing the Polycom Better Together over Ethernet Connector
30
Download the Polycom Btoe Connector
30
Install the Polycom Btoe Connector
31
Start the Polycom Btoe Connector
32
Disable Auto-Start for the Polycom Btoe Connector
32
Pairing Your Phone with Your Computer
32
Automatically Pair Your Phone with Your Computer Using Btoe
33
Manually Pair Your Phone with Your Computer Using Btoe
33
Set Your Phone as Your Primary Audio Device
35
Use Your Phone as Your Primary Audio Device for Your Computer
35
Use Btoe to Open the Web Configuration Utility
35
Using Btoe to Lock and Unlock Your Phone
36
Using Btoe to Manage Calls on Your Phone and Skype for Business Client
37
Answer Btoe Calls
37
Place Btoe Calls
38
Pause and Resume Btoe Calls
38
Move Call Audio between Your Phone and Computer
38
Polycom VVX 311 Quick Manual (32 pages)
Business Media Phones
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
2
Overview of Phone Hardware and Keys
8
VVX 301 Series Hardware
8
Navigating VVX Business Media Phones
10
Accessing Screens on VVX 301 Phone
10
Access the Home Screen
10
Access the Calls Screen
10
Access the Lines Screen
11
Access the Active Call Screen
12
Switch Among Phone Screens
12
Icons and Status Indicators
12
Audio Calls
14
Placing and Answering Audio Calls
14
Placing Audio Calls
14
Place a Call from the Dialer
14
Place an International Call
14
Place a Call from Recent Calls
15
Calling Favourites
15
Calling Contacts from the Directory
15
Call a Contact from a Directory
15
Redial a Number
16
Answering Audio Calls
16
Answer an Incoming Call
16
Answer a Call from the Calls Screen if Voicemail Disabled
16
Answer a Call When in a Call
17
Switch Among the Handset, Headset, and Speakerphone
17
Mute and Unmute Audio
17
Holding and Resuming Calls
17
Hold a Call
17
Resume a Call
18
Ending Calls
18
End an Active Audio Call
18
End a Held Call
18
Transferring Calls
18
Choose a Default Transfer Type
18
Transfer a Call
19
Cancel a Transfer
19
Managing Calls
19
Display Calls from the Lines Screen
19
Display Calls from the Calls Screen
20
Manage a Call from the Calls Screen
20
Ignoring or Rejecting Incoming Calls
20
Ignore or Silence an Incoming Call
20
Reject Incoming Calls
21
Reject Calls from a Contact
21
Rejecting Calls with Do Not Disturb
21
Enable Do Not Disturb
21
Reject Calls with Do Not Disturb on Multiple Lines
22
Reject Calls with Do Not Disturb on One Line
22
Disable Do Not Disturb
22
Polycom VVX 311 Training (40 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 2 MB
Table of Contents
Phone Models
2
Do Not Disturb
9
Voice Mail Indicators
10
Checking Voicemail
11
Voice Mail to Email
12
Placing Calls
15
Blind Transfer
25
Park and Retrieve
29
Home Button
34
Call Center Agents
39
Polycom VVX 311 Manual (40 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 2 MB
Table of Contents
Phone Models
2
Do Not Disturb
9
Voice Mail Indicators
10
Checking Voicemail
11
Voice Mail to Email
12
Placing Calls
15
Blind Transfer
25
Home Button
34
Call Center Agents
39
Polycom VVX 311 Manual (21 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 0 MB
Table of Contents
Used Symbols
3
Initial Operation
5
Adding an Extension
5
Overview of Keys
6
Basic Functions
6
Outgoing Call
8
Incoming Call
9
Call Transfer
10
Call Forwarding
11
Three-Way Calls
13
Do Not Disturb (Dnd)
14
Voice Mail
14
Advanced Telephone Functions
16
Polycom VVX 311 User Manual (18 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 2 MB
Table of Contents
Feature Keys
3
Entering Data
4
About Calls
4
Placing Calls
4
Answering Calls
5
Ending Calls
5
Hold and Resume
6
Call Transfer
7
Call Park and Retrieve
11
Phone to Phone Intercom
12
Call Forwarding
12
Three-Way Conference Call
12
Viewing Recent Calls
13
Contact Directory
14
Do Not Disturb
16
Updating Ringtones
16
Polycom VVX 311 Manual (20 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 0 MB
Table of Contents
Initial Operation
4
Adding an Extension
4
Basic Functions
4
Outgoing Call
7
Incoming Call
8
Call Transfer
9
Call Forwarding
10
Three-Way Calls
11
Do Not Disturb (Dnd)
12
Advanced Telephone Functions
14
Polycom VVX 311 Quick Start Manual (9 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Phone Views
1
Home View
1
Lines View
2
Calls View
2
Contact Directory
3
Call Functions
4
About Calls
4
Answer Calls
4
Place Calls
4
End Calls
4
Transfer Calls
5
Forward Calls
5
Adjust Call Volume
5
Recent Calls
6
Conference Calls
6
Voice Mail
6
Do Not Disturb
7
Additional Help and Resources
8
Returning Equipment
8
Polycom VVX 311 User Manual (8 pages)
ALTICE BUSINESS
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Phone Views
2
Entering Data
3
About Calls
3
Placing Calls
3
Calls View
3
Answering Calls
4
Ending Calls
4
Holding Calls
4
Transferring Calls
4
Forwarding Calls
5
Placing Conference Calls
5
Viewing Recent Calls
6
Services
6
Favorites
6
Contact Directory
7
Listening to Voicemail
7
Muting the Microphone
7
Using Do Not Disturb
7
Adjusting Volume
7
Updating Ringtones
7
Polycom VVX 311 Quick User Manual (2 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Phone Views
1
Home View
1
Lines View
1
Calls View
1
Entering Data
1
About Calls
1
Placing Calls
1
Answering Calls
1
Ending Calls
1
Holding Calls
1
Transferring Calls
2
Forwarding Calls
2
Placing Conference Calls
2
Favorites
2
Viewing Recent Calls
2
Contact Directory
2
Listening to Voicemail
2
Muting the Microphone
2
Using Do Not Disturb
2
Adjusting Volume
2
Polycom VVX 311 Manual (20 pages)
Brand:
Polycom
| Category:
Cordless Telephone
| Size: 3 MB
Polycom VVX 311 Quick Reference Manual (8 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Quick Reference Guide
1
Answering a Call
4
Call Waiting
4
Line Indicators
4
Line Icons
5
Conference Calling
5
Transferring a Call Directly to Voicemail
5
Call Forwarding
6
Do Not Disturb
6
Recent Calls List
6
Contact Directory
7
Selecting a Ring Tone
7
Polycom VVX 311 Quick User Manual (2 pages)
Desktop Telephones
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Phone Views
1
Place a Call
1
Answer a Call
1
End a Call
1
Hold a Call
1
Transfer a Call
1
Forward a Call
2
Park a Call
2
Place a Conference Call
2
Contact Directory
2
Add Contacts to the Directory
2
Dial, Edit or Delete a Contact
2
Favorites
2
Recent Calls
2
Voice Mail
2
Mute the Microphone
2
Polycom VVX 311 Quick Start Manual (4 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Transferring Calls - Blind
1
Sending Calls Directly to Voicemail
1
Transferring Calls
2
Layout
2
Soft Keys and Buttons
2
Phone Views
3
Answering/Managing Multiple Incoming Calls
3
Common Features & Functions
4
Placing Calls
4
Using the Dial Pad
4
Using the Dialer
4
Using Recent Call Lists
4
Adding Speed Dials
4
Polycom VVX 311 User Manual (2 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Training Video Available
1
To Set up and Access Your Voicemail
1
To Remotely Access Your Voicemail
1
To Answer Your Phone
1
To Answer While on a Call
1
Hold
2
Park
2
Unpark
2
Conference a Call
2
Speakerphone
2
Intercom
2
Company Directory
2
Call Pick up
2
Directed Call Pick up
2
Supervised Transfer
2
Polycom VVX 311 Welcome Manual (13 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 1 MB
Table of Contents
Phone Navigation
3
Placing a Call on Hold
8
Using Call Logs
12
Need Assistance
13
Polycom VVX 311 Quick Tips (2 pages)
Business Media Phones
Brand:
Polycom
| Category:
Telephone
| Size: 1 MB
Table of Contents
Enter Data
1
Place Calls
1
Answer Calls
1
End Calls
1
Hold & Resume Calls
1
Transfer Calls
1
Forward Calls
2
Initiate a Conference Call
2
View Recent Calls
2
View the Contact Directory
2
Enable Do Not Disturb
2
Listen to Voicemail
2
Mute the Microphone
2
Set Ringtones
2
Polycom VVX 311 Quick Tips (2 pages)
Using Polycom VVX SERIES Business Media Phones with Better Together over Ethernet
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Download and Install Polycom Btoe Connector Application
1
Pair Your Phone with Btoe Automatically
1
Pair Your Phone with Btoe Manually
1
Sign into Skype for Business
1
Create a Lock Code
2
Unlock Your Phone
2
Set Your Phone as Your Audio Device
2
Answer an Incoming Call
2
Place a Call
2
Pause and Resume a Call
2
Move Call Audio between the Computer and Phone
2
Disable Btoe on Your Phone
2
Polycom VVX 311 Quick Start Manual (4 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 1 MB
Table of Contents
Quick Start Guide
1
Package Contents
1
Optional Accessories
1
Features
2
Connect Cables
2
Connect Stand
3
Connect Optional Headset
3
Connect Optional USB Devices
3
Copyright, Safety Notices
4
Polycom VVX 311 Quick User Manual (2 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Get to Know Your Phone
1
Home View
1
Placing Calls
1
Answering Calls
1
Voicemail
1
Call Hold and Resume
2
Call Transfer
2
Placing Conference Calls
2
Muting the Microphone
2
Adjusting Volume
2
Polycom VVX 311 Quick User Manual (2 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 0 MB
Table of Contents
Basic Call Handling
2
Pickup Calls
2
Call Parking
2
Voicemail
2
3-Way Conference Call
2
Transfer a Call
2
Call Forward
2
Retrieving Messages
2
Retrieve a Call
2
Do Not Disturb (DND)
2
Polycom VVX 311 Quick User Manual (2 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Get to Know Your Phone
1
Home View
1
Placing Calls
1
Answering Calls
1
Voicemail
1
Call Hold and Resume
2
Call Transfer
2
Placing Conference Calls
2
Muting the Microphone
2
Adjusting Volume
2
Polycom VVX 311 Manual (2 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 3 MB
Table of Contents
Basic Features
2
Place a Call
2
Receive a Call
2
Muting the Microphone
2
Setting up Conference Calls
2
Transfer – Consultative (with Announcing)
2
Transfer-Blind
2
Do Not Disturb
2
Selecting a Ring Tone
2
Basic Dialing
2
Polycom VVX 311 Manual (6 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
1
VVX ® 311
1
Forwarding Calls
2
Listening to Voicemails
3
Managing Conference Calls
4
Transferring Calls
6
Polycom VVX 311 Quick Reference Manual (2 pages)
Brand:
Polycom
| Category:
Conference Phone
| Size: 0 MB
Table of Contents
Place a Call
1
Answer a Call
1
Hold a Call
1
End a Call
1
Forwarding a Call
1
Transfer a Call (Consult Transfer)
1
Conference Call
1
Setting a Speed Dial
1
Star Codes
2
Polycom VVX 311 Quick Reference Manual (2 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
Transferring Calls
1
CONFERENCE CALLING (3-Way Calling)
1
Call Park
1
Call Forwarding
1
Call List
1
PAGING (if Applicable)
1
INTERCOM (if Applicable)
1
Vvx311
2
Vvx411
2
Polycom VVX 311 Quick Reference Manual (2 pages)
Business Media Phone
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Table of Contents
During a Call
1
Quick Reference
1
Access Voice Mail
2
Hold and Resume a Call
2
Create a Conference Call
2
Do Not Disturb
2
Polycom VVX 311 Manual (7 pages)
Brand:
Polycom
| Category:
Cordless Telephone
| Size: 1 MB
Polycom VVX 311 Quick Reference Manual (2 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 0 MB
Table of Contents
Voice Mail Features
1
User Interface Overview
1
Call Management
2
Conference Calling
2
Voicemail Setup
2
Polycom VVX 311 Quick User Manual (4 pages)
Business Media Phones
Brand:
Polycom
| Category:
IP Phone
| Size: 10 MB
Polycom VVX 311 Quick Start Manual (4 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 0 MB
Polycom VVX 311 Quick Reference Manual (3 pages)
Brand:
Polycom
| Category:
Telephone
| Size: 1 MB
Polycom VVX 311 Quick Tips (2 pages)
Business Media Phones
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Polycom VVX 311 Quick Tips (2 pages)
Business Media Phones
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Polycom VVX 311 Quick Tips (2 pages)
Business Media Phones
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Polycom VVX 311 Quick User Manual (2 pages)
Business Media Phones
Brand:
Polycom
| Category:
Telephone
| Size: 0 MB
Polycom VVX 311 Quick Start Manual (2 pages)
Brand:
Polycom
| Category:
IP Phone
| Size: 0 MB
Advertisement
Related Products
Polycom VVX 300
Polycom VVX 310
Polycom VVX 301
Polycom VVX 1500 C
Polycom VVX 400
Polycom VVX 500 series
Polycom VVX 410
Polycom VVX 1500 Series
Polycom VVX 501 Series
Polycom VVX 601 Series
Polycom Categories
IP Phone
Telephone
Conference System
Conference Phone
Server
More Polycom Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL