HID FARGO HDP5000 User Manual page 75

Page 5-13
Printer Error Message
No Flipper
Ribbon RFID Error
Wrong Ribbon Installed
No Ribbon Installed
Ribbon Out
Ribbon Break/Jam
February 2016
Cause
The Printer does not have
flipping capabilities.
The ribbon tag information is
corrupted or incorrect.
An incorrect ribbon has been
installed, or a driver setting is
incorrect.
No Print Ribbon is installed in
the Printer.
The Print Ribbon installed in the
printer is empty.
A Ribbon break/jam has been
detected inside the Printer.
Troubleshooting
Solution
Verify the Printer has flipper capabilities by way of
the LCD Menu.
If Flipper capabilities are present, ensure that the
Print Both Sides option in the driver is set correctly.
Press the Resume button on the Printer's Front
Cover to continue printing.
To cancel the print, press the Cancel Print button
from the Driver's display dialog or press the Cancel
button located on the Printer's LCD display.
Check that the Ribbon is installed properly. Cancel
is the only option.
Press the Cancel Print button from the Driver's
display dialog, or the Cancel button located on the
Printer's LCD display.
Check that the ribbon is correct for the printer and
job. Press the Resume button located on the
Printer's LCD display to continue printing.
To cancel the print, press the Cancel Print button
from the Driver's display dialog, or the Cancel
button located on the Printer's LCD display.
Install the correct Ribbon and press Resume on the
LCD display.
Install a new Ribbon and press Resume on the LCD
display.
The printer has determined that the installed ribbon
has either jammed or broken.
Open the Printer Cover and remove the Print
Ribbon. If ribbon is jammed, remove jam and
tighten ribbon.
Clear any cards in the printer by using the Forward
and/or Back buttons located on the Printer's LCD
display.
Tape the ends of the Ribbon together and wind any
excess onto the Take-up Spool of the Print Ribbon.
Re-install the Print Ribbon, close the Printer Cover
and press the Resume button located on the
Printer's LCD display to continue printing.
To cancel the print, press the Cancel Print button
from the Driver's display dialog and the Cancel
button located on the Printer's LCD display.
L000950, Version: 4.0