HID FARGO HDP5000 User Manual page 67

Page 5-5
LCD Error Message
Flipper Jam
(PC Error Message No. 74, 199)
Head Loading
(PC Error Message No. 111)
Head Resistance
(PC Error Message No. 6)
Head Sensor Error
(PC Error Message No. 8)
Head Voltage Err
(PC Error Message No. 103, 105)
Headlift Error
(PC Error Message No. 102, 103, 104,
105)
Heater Error
(PC Error Message No. 161)
Invalid Film
(PC Error Message No. 94, 95, 96,
164, 165, 166)
Invalid Password
(PC Error Message No. 136)
Invalid Ribbon
(PC Error Message No. 93)
February 2016
Cause
A card is jammed in the card flipping
area of the Printer.
An unrecoverable error has occurred
during printing.
The EE setting in Driver for head
resistance is out of range.
The Printhead Temperature Sensor is
not functioning or is not connected
properly.
OR
The Printhead is not cooling properly.
A hardware fault has prevented
setting the correct Printhead voltage.
This is a problem with the Printhead
Lift or Transfer Roller Headlift.
The Transfer Heater Roller is too hot.
An unauthorized film is installed in the
Printer.
Printing disabled at this time.
An unauthorized Ribbon is installed in
the Printer.
Troubleshooting
Solution
Open the Printer's Flipping Module
Cover.
Clear any cards in the Flipping Module
by opening the Printers Cover and
using the Forward and/or Back
buttons located on the Printer's Front
Cover.
Ensure that the Flipper Module can
rotate freely. Close the Printer's
Flipping Module Cover.
Select Resume on the Printer's Front
Cover to continue printing.
To cancel the print, click Cancel Print
from the Driver's display dialog.
Reset the Printer and try again. If this
problem persists, call for technical
assistance.
Enter a value for head resistance in the
EE settings in the Driver.
Reset the correct value according to
the steps in the Troubleshooting
Section.
If this problem persists, call for
technical assistance.
If the problem persists, call for
technical assistance.
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
Get the correct Film from your dealer.
Press Cancel to abort this print job and
then check security settings at host
computer.
Get the correct Ribbon from your
dealer.
L000950, Version: 4.0