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Error Code
021-507
[Cause]
An error occurred while connecting to the EP system via the
Internet.
[Remedy] Check the followings:
If the error still is not resolved after checking the above settings,
there may be a network failure or the proxy server settings may
be changed or failed. Consult your system administrator.
If the network works normally but the error still is not resolved,
contact our Customer Support Center.
021-508
[Cause]
An error occurred while connecting to the EP system via the
Internet.
[Remedy] Check the followings:
If the error still is not resolved after checking the above settings,
there may be a network failure or the proxy server settings may
be changed or failed. Consult your system administrator.
If the network works normally but the error still is not resolved,
contact our Customer Support Center.
021-509
[Cause]
An error occurred while communicating with the EP server.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the error still
is not resolved, contact our Customer Support Center.
021-510
[Cause]
An error occurred while connecting to EP system via the
Internet.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. Execute the
operation again. If the error still is not resolved, contact our
Customer Support Center.
021-511
[Cause]
The machine has already been specified with the EP server.
021-512
[Remedy] Switch off the machine power, make sure that the touch screen
021-513
is blank, and then switch on the machine power. Execute the
021-514
operation again. If the error still is not resolved, contact our
Customer Support Center.
021-515
[Cause]
The settings of the machine on the EP server are incorrect.
021-516
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. Execute the
operation again. If the error still is not resolved, contact our
Customer Support Center.
021-517
[Cause]
An error occurred while connecting to the EP system via the
Internet.
021-518
021-519
[Remedy] Wait for a while, and then execute the operation again. If the
error still is not resolved, contact our Customer Support Center.
Cause and Remedy
The login user of the EP proxy server
The password of the EP proxy server
LAN cable connection
DNS server address setting
The default gateway setting
The subnet mask setting
Error Code
15
543
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