Table of Contents
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Error Code
016-790
[Cause]
Unable to send an e-mail with Split Send because of exceeding
the maximum number of splits allowed.
[Remedy] Take one of the following measures:
Reference
For more information on [Quality/File Size], refer to "Scan" > "E-mail Options/Filing Options" >
"Quality/File Size (Specifying an Image Compression Ratio When Scanning)" in the User Guide.
For more information on [Maximum Split Count], refer to "E-mail Control"
(P.239).
016-792
[Cause]
Failed to acquire the specified job history when printing a Job
Report.
[Remedy] The specified job history does not exist.
016-798
[Cause]
Unable to print a document because the hard disk is not
installed.
[Remedy] Install the hard disk, and try printing again. Contact our
Customer Support Center.
016-799
[Cause]
An invalid print parameter is included in the print data of the
application, or the print data and the Print Setup settings may
not match.
[Remedy] Check the print data of the application and the Print Setup
settings, and try printing again.
017-700
[Cause]
ThinPrint.Engine connection timed out.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-701
[Cause]
An error occurred while connecting to ThinPrint.Engine.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-702
[Cause]
The data sent to ThinPrint.Engine is invalid.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-703
[Cause]
The print data sent from ThinPrint.Engine exceeded the
maximum size of the machine.
[Remedy] Split the job, and try printing again.
017-704
[Cause]
An internal error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. Send the job
again.
017-705
[Cause]
ThinPrint.Engine SSL authentication error.
017-706
[Remedy] Check the server certificate information (expiry date and
017-707
address) that is registered to ThinPrint.Engine.
017-708
017-709
[Cause]
An SSL communication error occurred between ThinPrint Engine
and the machine.
[Remedy] Check the settings of the machine.
017-713
[Cause]
The SMTP server does not support STARTTLS.
[Remedy] Change SSL/TLS communication setting to other than
[STARTTLS].
Cause and Remedy
Reduce the file size for [Quality/File Size].
Increase the value for [Maximum Split Count].
Error Code
15
507
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