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Problem Solving
15
512
Error Code
017-766
[Cause]
An error occurred in connecting to the POP3 server.
Probable causes are follows.
1) When connecting to the POP3 server by the TLS
2) When connecting to the POP3 server by the SSL
[Remedy] For 1), set the correct port number for the POP3 server.
For 2), switch off the machine power, make sure that the
touchscreen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer Support
Center.
017-767
[Cause]
A SSL server authentication error occurred because the server
certificate for the POP3 server is invalid.
[Remedy] Use the valid server certificate for the POP3 server.
017-768
[Cause]
The server certificate for the POP3 server is before the valid
period.
[Remedy] Be sure to match the time set on the POP3 server and the
machine. If the time matches, use the valid server certificate.
017-769
[Cause]
The server addresses of the POP3 server and the server
certificate are not same.
[Remedy] Use the valid server certificate in which the correct server
address is written.
017-770
[Cause]
An error occurred in connecting to the POP3 server.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
017-771
[Cause]
An error occurred.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
017-772
[Cause]
The scanned documents is completely blank.
[Remedy] Take one of the following measures.
If the error still is not resolved, contact our Customer Support
Center.
017-780
[Cause]
When [Enabled] is set to [Auto Job Promotion], a bypassed job
is automatically deleted after a certain period of time.
[Remedy] No measure is required.
Note
If necessary, change the setting by set [Disabled] or specify the period of time
until a bypassed job is deleted between 1 minute and 120 hours.
017-782
[Cause]
An internal error occurred during image processing. No measure
is required.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
Cause and Remedy
communication, the port number is incorrect.
communication, an internal error occurred.
Check whether the document is blank or whether the side of
the document to be scanned is loaded correctly.
Select [Image option] in the [Advanced Settings] screen and
set the scan density to be [Darken].
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