Fuji Xerox ApeosPort-V 3065 Administrator's Manual page 496

Problem Solving
15
496
Error Code
016-556 [Cause] Connection to ApeosWare Authentication Management or
ApeosWare Authentication Agent to the database timed out
because of an overload.
[Remedy] Because the service is overloaded, wait for a while, and then
execute authentication again. If the error still is not resolved,
check ApeosWare Authentication Management or ApeosWare
Authentication Agent.
Reference
For more information on the process, refer to the manual for ApeosWare Authentication
Management or ApeosWare Authentication Agent.
016-557 [Cause] Authentication Agent internal error occurred.
[Remedy] Check ApeosWare Authentication Management or ApeosWare
Authentication Agent.
Reference
For more information on the process, refer to the manual for ApeosWare Authentication
Management or ApeosWare Authentication Agent.
016-558 [Cause] The machine received an unknown error from ApeosWare
Authentication Management or ApeosWare Authentication
Agent.
[Remedy] Contact our Customer Support Center.
016-559 [Cause] A remote download parameter error occurred. An invalid value is
set for essential system data.
[Remedy] Confirm the settings for essential system data.
016-560 [Cause] A communications error occurred between the machine and
ApeosWare Authentication Management or ApeosWare
Authentication Agent (sold separately).
[Remedy] Check whether the network cable is connected, and confirm the
settings of ApeosWare Authentication Management or
ApeosWare Authentication Agent. Also, print a Configuration
Report, and if the DNS address of the server is set to "Server
Name / IP Address" for "Authentication Agent", check whether
DNS is enabled.
016-562
[Cause] Multiple entries containing the same smart card information
were found in the guest database of Active Directory,
ApeosWare Authentication Management or ApeosWare
Authentication Agent.
[Remedy] Correct the guest database entries of Active Directory,
ApeosWare Authentication Management or ApeosWare
Authentication Agent so that they do not contain the same
smart card information.
016-564
[Cause] Failed to authenticate the Remote Download server.
[Remedy] Confirm the login name and password to access the Remote
Download server. If the error still is not resolved, contact the
Customer Support Center.
016-569 [Cause] Authentication Agent error
[Remedy] Contact our Customer Support Center.
Cause and Remedy