Software Problems - Ricoh G157 Service Manual

4.3 SOFTWARE PROBLEMS

The machine may not print data correctly if there are incorrect software settings.
"There was an error writing to LPT1: (or BRUSB) for the machine"
S-1
appears.
1. Check that the machine cable is not damaged or broken. Check also that the
cable is connected to the correct interface connectors of both the machine and
PC.
2. Check that the correct machine is selected if you have an interface-switching
device.
3. Check that the appropriate printer driver is selected as 'Set as Default'. Check
also that the correct printer port is set for the selected printer driver.
4. Check that the machine is not connected to the same port that is also
connected to a mass storage device or scanner. Remove all other devices and
connect the port to the machine only. Turn off the machine status monitor in the
device options tab in the printer driver.
5. If the printer port is set up as an ECP port, change it to a normal port.
6. Try printing the test page.
7. Try resetting the factory settings.
Possible cause Step
Failure inside 1
the machine
2
Controller
failure
SM
Check
Is it possible to print the
test page with the above
method?
Is it possible to print with
another PC and printer
cable?
4-21
SOFTWARE PROBLEMS
Result Countermeasure
Identify the error type, then
No refer to the specified section
of this chapter.
Replace the BCU and/or
No
controller.
This problem may appear
with some system
Yes environments. Check the
environment that the user
used.
G157