Ricoh IM C2010 User Manual
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User Guide
For safe and correct use, be sure to read Safety Information separately
provided before using the machine.

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Summary of Contents for Ricoh IM C2010

  • Page 1 User Guide For safe and correct use, be sure to read Safety Information separately provided before using the machine.
  • Page 3: Table Of Contents

    How to Use the "Settings" ....................34 Changing the Display Language ..................37 Basic Operation of Applications ..................39 Confirming the Functions that Are Added in RICOH Always Current Technology ..39 Confirming the Version of RICOH Always Current Technology Implemented on the Machine ........................39 How to Use the Copy Screen ...................
  • Page 4 User Authentication ......................55 Logging In from the Control Panel .................. 55 Logging In by Entering the User Name and Password ..........56 Logging In Using an IC Card ..................57 Logging In Using a Mobile Device ................58 Authenticating Using the User Code ................ 59 Changing the Login Password by Using the Control Panel ........
  • Page 5 What You Can Do on the Web Image Monitor ............... 101 Accessing to Web Image Monitor.................. 102 Web Image Monitor Screen ................... 103 Specifying Web Image Monitor Help ................104 2. Copy Basic Copying ........................107 Basic Procedure for Copying Documents ..............107 Specifying a Custom Size for the Original ..............
  • Page 6 Confirming the Scanned Image Before Sending a Fax ..........145 Confirmation of the Transmission Information ..............147 Viewing the Transmission Result of Sent Faxes ............147 Confirming the Transmission Result on the Fax Screen ........147 Checking the Result in Communication Result Report ......... 149 Checking the Result in Immediate TX Result Report ..........
  • Page 7 Scanning Documents and Sending the Scanned Data by E-mail ......... 173 Scanning Documents and Sending the Scanned Data to a Folder ....... 177 Confirming the Computer Information (Windows) ..........177 Creating a Shared Folder (Windows) ..............179 Confirming the Computer Information (macOS) ........... 182 Creating a Shared Folder (macOS) .................
  • Page 8 When a Message Appears and the Machine Cannot Be Operated ....... 216 When a Message Appears While Using the Copy Function .......... 218 When a Message Appears While Using Document Server ..........219 When a Message Appears While Using the Fax Function ..........221 Messages that Appear During Operation or When Sending/Receiving a Fax Cannot Be Performed ......................
  • Page 9 Thick Paper Orientation and Recommended Status ............ 295 Envelope Orientation and Recommended Status............296 Using the Copy Function ..................297 Using the Printer Function ..................298 Loading Orientation-fixed Paper or Two-sided Paper ..........298 Copying onto Letterhead Paper ................298 Printing onto Letterhead Paper Using the Printer Driver........
  • Page 10 Specifications for Lower Paper Tray ..............377 Specifications for Lower Paper Trays ..............377 Specifications for Tray 3 (LCT) ................378 Specifications for Large Capacity Tray ..............378 Specifications for Caster Table ................379 Specifications for Wireless LAN Board ..............379 Specifications for Device Server Option ..............
  • Page 11 Notes for wireless LAN and Bluetooth ................407 Copyright Information about Installed Software ............407 Trademarks (User Guide) ....................408 Driver Installation Guide Installing the Printer Driver ....................413 Installing the Printer Driver by Using Device Software Manager Installer ....413 Installing Device Software Manager from the Downloaded File ......
  • Page 13: Introduction And Basic Operations

    In the manuals, the abbreviated names of options are used. The abbreviated names and corresponding product names are as follows: Options that can be attached to the machine differ depending on the machine type. page385”Machine Options” Abbreviated names of externally attached options IM C2010/C2010A/C2510/C2510A/C2519J/GS4020c/GS4025c Abbreviated name Product name (mainly Asia) Platen Cover PN2010...
  • Page 14 1. Introduction and Basic Operations Abbreviated name Product name Bridge unit Bridge Unit BU3100 Booklet Finisher SR3330 Booklet Finisher SR3330 Punch unit Punch Unit PU3080 EU Punch Unit PU3080 SC Punch Unit PU3080 NA Internal Finisher SR3310 Internal Finisher SR3310 Punch unit Punch Unit PU3100 EU Punch Unit PU3100 SC...
  • Page 15 About This Manual Abbreviated name Product name Lower paper tray Paper Feed Unit PB3310 Tray 3 (LCT) LCIT PB3330 Large capacity tray LCIT RT3050 Caster table Caster Table Type M52 Internal tray 2 1 Bin Tray BN3140 Internal shift tray Internal Shift Tray SH3090 External tray Side Tray Type M52...
  • Page 16 1. Introduction and Basic Operations Abbreviated name Product name (China) SPDF DF3150 One-pass duplex scanning (China) ARDF DF3140 ARDF Page keeper Page Keeper Type M52 Lower paper trays Paper Feed Unit PB3320 Lower paper tray Paper Feed Unit PB3310 Tray 3 (LCT) LCIT PB3330 Large capacity tray LCIT RT3050...
  • Page 17 About This Manual Abbreviated name Product name Internal Finisher SR3310 Internal Finisher SR3310 Punch unit Punch Unit PU3100 EU Punch Unit PU3100 SC Punch Unit PU3100 NA Internal multi-fold unit Internal Multi-Fold Unit FD3020 Banner paper guide tray Banner Paper Guide Tray Type M52 Optional counter interface unit Optional Counter Interface Unit Type M12 NFC card reader...
  • Page 18 1. Introduction and Basic Operations Abbreviated name Product name Booklet Finisher SR3350 Booklet Finisher SR3350 Punch unit Punch Unit PU3110 EU Punch Unit PU3110 NA Punch Unit PU3110 SC Output jogger unit Output Jogger Unit Type M52 Stapleless Unit Type M58 Stapleless Unit Type M58 Stapleless Unit Type M52 Stapleless Unit Type M52...
  • Page 19 *1 In this manual, "ADF" refers to the ARDF and the one-pass duplex scanning ADF. "ADF" stands for "Auto Document Feeder", and "ARDF" stands for "Auto Reverse Document Feeder". *2 Only for IM C3010/C3010A/C3510/C3510A/C4510/C4510A/C5510/C5510A/C6010. *3 Only for IM C2010/C2010A/C2510/C2510A in (mainly North America). *4 Except for China. *5 Only for IM C3519J in (Korea).
  • Page 20 1. Introduction and Basic Operations • IM C4510 • IM C6010 • (China) • IM C2010 • IM C2510 • IM C3010 • IM C3510 • IM C4510 • IM C6010 • GS4020c • GS4025c • GS4030c • GS4045c • GS4160c •...
  • Page 21: Basic Operation Of The Machine

    Basic Operation of the Machine Basic Operation of the Machine Turning On and Off the Power To turn the machine on and off, press the main power switch on the front right side of the machine. • When you are using the fax function on the machine, do not turn the power off under normal operation.
  • Page 22: Turning Off The Main Power

    1. Introduction and Basic Operations • When the power is turned on, the screen may show that the machine is performing an auto restart. Do not turn off the main power while the machine is processing. It takes about 5 minutes until the machine restarts. •...
  • Page 23: Energy Saving Mode

    Basic Operation of the Machine Energy Saving Mode When the machine is not operated for a specified period of time, the machine enters the "Energy Saving mode" automatically. "Energy Saving mode" has two modes, "Fusing Unit Off mode" and "Sleep mode", and the machine enters the Fusing Unit Off mode first. In the factory default, the machine is configured to use both modes.
  • Page 24: Guide To Names And Functions Of Components

    1. Introduction and Basic Operations • When paper is jammed (The machine enters Fusing Unit Off mode except when the cover is open.) • When the Data In indicator is lit or flashing (The machine enters Fusing Unit Off mode except when the Data In indicator is lit or flashing due to receiving faxes or storing documents.) •...
  • Page 25: Front And Left View

    Basic Operation of the Machine Front and Left View 1. Exposure glass cover/Auto Document Feeder (ADF) Lower the cover over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
  • Page 26 1. Introduction and Basic Operations See "Supported Output Trays" about the output tray for the printed paper. 6. Front cover Open to replace the toner cartridge. page197”Replacing the Toner” 7. Paper trays (Trays 1–2) Standard paper trays. Load paper here. page76”Loading Paper into the Paper Tray”...
  • Page 27: Front And Right View

    Basic Operation of the Machine Front and Right View 1. ADF tray extender Pull this extender out to prevent originals larger than B4 JIS or 8 × 14 size from falling. 2. Bypass tray Use to copy or print on adhesive labels or paper that cannot be loaded in the paper trays.
  • Page 28: Rear And Left View

    After large-volume printing, the ventilation fan may continue to work to lower the temperature inside the machine. • (mainly Europe) When touching the machine, you may experience a static shock which is harmless to humans. For details, refer to the following: https://www.ricoh-europe.com/support/health-safety/ricoh-static-shock.html...
  • Page 29: Names And Functions Of The Control Panel

    Basic Operation of the Machine Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel". • On both sides of the control panel, interfaces for connecting external devices and slots to insert an USB flash memory device are provided.
  • Page 30: Led Indicators

    Use the Home Screen” page32”Intuitive Screen Operation Using Fingertips” 3. Touch mark Used to connect the machine and a smart device with the RICOH Smart Device Connector. See "Using the Machine Functions from a Mobile Device", User Guide (HTML).
  • Page 31: How To Use The Home Screen

    Basic Operation of the Machine 1. Fax indicator Indicates the status of the fax function. • Flashing: transmitting and receiving data • Lit: receiving data (Substitute RX File/Memory Lock Reception/Personal Box) 2. Data In indicator Flashes when the machine is receiving data sent from the printer driver or LAN-Fax driver.
  • Page 32 1. Introduction and Basic Operations 1. Login icon This icon is displayed when users are logged in. When you press the icon, the names of the users who are currently logged in are displayed. 2. System Message Displays system and application messages. If there are two or more messages, they will be displayed alternately.
  • Page 33 Basic Operation of the Machine 4. [Login]/[Logout] These keys are displayed when user authentication or administrator authentication is enabled. Press the keys to log in to or log out from the machine. page55”Logging In from the Control Panel” 5. [Energy Save] Press to enter or exit Sleep mode.
  • Page 34: Intuitive Screen Operation Using Fingertips

    1. Introduction and Basic Operations 12. [Back] Press to return to the previous screen. 13. Date/Time and Toner remaining The current date and time is displayed. To display the information about Toner remaining, specify [Display Time/Remaining Toner] of [System Bar Settings] to [Remaining Toner]. See "Display/Input", User Guide (HTML).
  • Page 35 Basic Operation of the Machine Drag (for moving an icon) Press and hold an icon, and then slide your finger while pressing on the screen to move the icon. Long tap (for displaying the available menu screen) Press and hold on a blank area on the screen to display the menu screen. On the Home screen you can add a folder or change the wallpaper from the menu.
  • Page 36: How To Use The "Settings

    1. Introduction and Basic Operations Pinch-out (for zooming in the screen) Touch the screen with your thumb and forefinger, and spread them apart. You can also zoom in the screen by tapping the screen twice quickly. When you quickly tap the screen twice again, the screen returns to full display.
  • Page 37 Basic Operation of the Machine 1. System Settings Specify the operation panel display, machine operation settings, operation sounds, timer, network settings and other settings. For the list of setting items, see "System Settings Items", User Guide (HTML). 2. Address Book Manage the destination for sending data from the fax or scanner or the authentication information for logging in to the machine.
  • Page 38 Wizard format when the machine is moved to a different location or the environment in which the machine is used changes. In [Cloud Settings], you can register or unregister the machine with RICOH Smart Integration. Also, you can change settings related to Cloud Services by using the Cloud Settings.
  • Page 39: Changing The Display Language

    Basic Operation of the Machine 8. Inquiry 9. Maintenance You can adjust the balance of each toner and the color registration. 10. Counter Display and print the total number of sheets printed for each function. See "Checking the Counter of the Machine for Each Color Category", User Guide (HTML).
  • Page 40 1. Introduction and Basic Operations (Taiwan): Traditional Chinese 1. On the Home screen, press the change language widget. 2. Select the language you want to display. 3. Press [OK].
  • Page 41: Basic Operation Of Applications

    Basic Operation of Applications Confirming the Functions that Are Added in RICOH Always Current Technology You can install the upgrade package for the machine's functions by RICOH Always Current Technology. You can apply the latest functions developed after purchase and security updates.
  • Page 42: How To Use The Copy Screen (Standard)

    1. Introduction and Basic Operations Standard View The basic functions that are used frequently are displayed with big keys. Scroll down the screen to see the keys used to configure the functions for finishing or editing. Full View You can see all the function keys on a single screen. You do not need to scroll through the screens to select a function.
  • Page 43 Basic Operation of Applications 1. Copy function keys Press a key to select the function to assign to the key. Flick up and down on the screen to display the keys out of the visible area. The keys with assigned functions are displayed in yellow or with in the upper left corner.
  • Page 44: How To Use The Copy Screen (No Scrolling Screen)

    1. Introduction and Basic Operations 5. [Sample Copy] Press to make a partial copy as a test before proceeding to copy the rest of the original. See "Making a Partial Copy as a Test and Copying the Rest of the Original", User Guide (HTML).
  • Page 45 Basic Operation of Applications 1. Copy function keys Press a key to select the function to assign to the key. The keys with assigned functions are displayed in yellow. To see the display area in the illustration below, press or flick to the left or right. 2.
  • Page 46: Changing The Layout Or Display Of The Keys Of The Copy Function

    1. Introduction and Basic Operations Changing the Layout or Display of the Keys of the Copy Function You can customize the layout and how the Copy function keys are displayed on the Copy screen in Standard mode (Arranging keys mode). When the administrator has configured user authentication and User's Own Customization is enabled, each login user can customize the layout.
  • Page 47: How To Use The Fax Screen

    Basic Operation of Applications Displaying a hidden key Press "Hidden Key List" to display the hidden keys. Press and hold the key to display, drag it to the location to display, and then press [OK]. Confirming the initial placement of the keys Press [Menu] ( [Screen Settings] [Temporarily Restore Initial Key Layout]...
  • Page 48: Customizing The Send Settings Screen For Fax

    1. Introduction and Basic Operations 2. Transmission/reception information confirmation Browse and print the received documents that are stored in the memory or on the internal storage of the machine. You can also browse and print the transmission and reception history. 3.
  • Page 49 Basic Operation of Applications Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. Hiding a key Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK]. Displaying a hidden key Press "Hidden Key List"...
  • Page 50: How To Use The Scanner Screen

    1. Introduction and Basic Operations Confirming the initial placement of the keys Press [Menu] ( [Change Key Layout] [Check the key layout of the factory defaults] on the Fax screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( [Change Key Layout] [Reset Layout]...
  • Page 51: Customizing The Send Settings Screen For Scanner

    Basic Operation of Applications 3. Transmission settings You can specify the scan settings according to the type of document to scan and the purpose of the scanned data, and display a preview before sending the data. You can specify four commonly used settings, such as selecting the type of the original, that you can set from the shortcut keys without opening the [Send Settings] screen.
  • Page 52 1. Introduction and Basic Operations Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. Hiding a key Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK]. Displaying a hidden key Press "Hidden Key List"...
  • Page 53: How To Use The Document Server Screen

    Basic Operation of Applications Confirming the initial placement of the keys Press [Menu] ( [Change Key Layout] [Check the key layout of the factory defaults] on the Scanner screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( [Change Key Layout] [Reset Layout]...
  • Page 54 1. Introduction and Basic Operations 1. Sort keys Press to sort the folders by [Folder No.], [Folder Name], or [Date/Time]. Press the same sort key again to switch between ascending and descending order. 2. Search key Press to search for the folder. 3.
  • Page 55: File List Screen Of Document Server

    Basic Operation of Applications File List Screen of Document Server 1. [Selected:] Shows the number of selected documents. 2. Sort keys Press to sort the documents by [Date/Time], [User Name], or [File Name]. Press the same sort key again to switch between ascending and descending order. 3.
  • Page 56 1. Introduction and Basic Operations The icons have the meanings below. Icon Meaning Document scanned on the copier screen or document server screen Document sent by the printer Document sent by the fax Document scanned by specifying the color mode to [Full Color] Document scanned by specifying the color mode to [Black &...
  • Page 57: User Authentication

    User Authentication User Authentication Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. •...
  • Page 58: Logging In By Entering The User Name And Password

    1. Introduction and Basic Operations To prevent use of the machine by an unauthorized person, always log out when you have finished using the machine. While a user is logged in, the name of the user is displayed in the system message. •...
  • Page 59: Logging In Using An Ic Card

    User Authentication 2. Press [User Name]. 3. Enter the login user name, and then press [Done]. 4. Press [Password]. 5. Enter the login password, and then press [Done]. 6. Press [Login]. • If an incorrect password is entered a specified number of times, login with the same name is disabled (Lockout Function).
  • Page 60: Logging In Using A Mobile Device

    Logging In Using a Mobile Device Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a mobile device that supports Bluetooth Low Energy (BLE).
  • Page 61: Authenticating Using The User Code

    User Authentication 3. Press [NEXT]. 4. Display the login screen on the control panel of the machine, and hold the mobile device over the touch mark. • To log out from the machine, hold the mobile device over the touch mark on the control panel or press [Logout] at the top right on the screen.
  • Page 62: Changing The Login Password By Using The Control Panel

    1. Introduction and Basic Operations Changing the Login Password by Using the Control Panel When Basic Authentication, Windows Authentication, or LDAP Authentication is configured on the machine, change the password periodically to prevent use of the machine by an unauthorized person. Passwords can contain the following characters.
  • Page 63 User Authentication 6. Press [OK] twice. 7. After completing the procedure, press [Home] ( • If a message prompting you to contact the administrator to back up the address book appears on the screen, ask the administrator to back up the address book. •...
  • Page 64: Customization Of The Machine Settings

    1. Introduction and Basic Operations Customization of the Machine Settings Adding a Frequently Used Application or Widget to the Home Screen You can use a frequently used icon or widget easily by adding it to the Home screen. You can organize the icons on the Home screen as you like by changing their order or using folders.
  • Page 65: Adding An Icon/Widget To The Home Screen

    Customization of the Machine Settings Adding an Icon/Widget to the Home Screen 1. Press the application list icon on the Home screen. 2. Press and hold the icon or widget to be added to the application list screen. • Select the [WIDGET] tab to add a widget, or select the [PROGRAM] tab to add a program.
  • Page 66: Moving Or Deleting Icons And Widgets

    1. Introduction and Basic Operations Moving or Deleting Icons and Widgets • To move an icon or widget, press and hold the icon and move it to the desired position, and then release it. • To delete an icon or widget, press and hold the icon and move it to the trash icon, and then release it.
  • Page 67 Customization of the Machine Settings • When you press the icon of a program on the Home screen, the machine applies the settings and performs the function registered in the program automatically. • You can register the following number of items as programs. •...
  • Page 68: Registering Settings As A Program

    1. Introduction and Basic Operations Registering Settings as a Program First, configure the settings to be registered on the Copy, Fax, Scanner, or Document Server screen, and then register them. 1. On the Home screen, press [Copy], [Fax], [Scanner] or [Document Server]. If the icon is not displayed on the Home screen, add the icon from the application list screen.
  • Page 69: Changing The Contents Of The Program

    Customization of the Machine Settings 8. Press [OK]. The selected icon is displayed on the Home screen. Even if you select [Cancel], you can add shortcuts to the program to the Home screen after the program registration is complete. Shortcuts to programs stored in Document Server mode cannot be registered to the [Home] screen.
  • Page 70 1. Introduction and Basic Operations 2. Press [Menu] ( ), and then press [Recall Program]. 3. Press the program number to be changed. 4. Change the scan and output settings. 5. Press [Menu] ( ), and then press [Set Current Settings to Program]. 6.
  • Page 71: Placing An Original And Loading Paper

    Placing an Original and Loading Paper Placing an Original and Loading Paper Placing an Original on the Exposure Glass Use the exposure glass to scan originals that cannot be placed in the auto document feeder (ADF), such as books and license cards. •...
  • Page 72: Placing An Original In The Auto Document Feeder (Adf)

    1. Introduction and Basic Operations • Do not open or close the ADF with your hands placed in the space between the ADF and exposure glass. Placing an Original in the Auto Document Feeder (ADF) The ADF automatically scans multiple sheets of originals or two-sided originals at one time.
  • Page 73 Placing an Original and Loading Paper • For details about the sizes of originals that you can place in the ADF, see the following: page301”Recommended Original Size and Weight” page303”Sizes Detectable with Auto Paper Select” • If the originals described below are placed in the ADF, it may cause misfeeds, white lines, or black lines, or result in damage to the originals.
  • Page 74: Placing Originals In The Ardf

    1. Introduction and Basic Operations paper curl back, forming what are called burrs. Before you set originals with burrs, fan the originals carefully. • Do not set an original that is wet with correcting fluid or ink. The scanning glass will be stained and the stain will be scanned with the original.
  • Page 75 Placing an Original and Loading Paper • Do not block the sensors with your hand. Be sure to load the originals neatly and do not push them into the ADF forcibly. It may cause paper misfeeds or paper size error. 1.
  • Page 76: Placing Originals In The One-Pass Duplex Scanning Adf

    1. Introduction and Basic Operations • To scan originals larger than B4 JIS or 8 × 14 size, raise the ADF's extender on the ADF output tray. • When using the ARDF to scan originals with a paper weight less than 40.7 (approx.
  • Page 77 Placing an Original and Loading Paper 1. Adjust the paper guides to the size of the originals. 2. Place the aligned originals squarely face up and place them all the way straight into the one-pass duplex scanning ADF. Place the originals with the first page facing up. Fan sheets before loading so that multiple originals do not stick to each other and are not fed at once.
  • Page 78: Loading Paper Into The Paper Tray

    1. Introduction and Basic Operations • To scan originals larger than B4 JIS or 8 × 14 size, pull out the ADF's extender on the original output tray, and then raise the stopper. • When you place an original that has a side that is shorter than 128 mm (5.04 inches), place the original in landscape ( ) orientation.
  • Page 79: Loading Paper Into Tray 1 To 4

    Placing an Original and Loading Paper • Before loading paper into a tray, check the paper size and type that can be loaded in the tray, and confirm the paper size that is automatically detected. page285”Recommended Paper Sizes and Types” •...
  • Page 80 1. Introduction and Basic Operations Tray 1 can hold A4 portrait paper only. If you want to print on A5, B5 JIS, or 8 × 11 portrait paper from Tray 1, contact your service representative. (mainly North America) Tray 1 can hold 8 ×...
  • Page 81 Placing an Original and Loading Paper 4. To load paper larger than A3 or 11 × 17, pull the tray out completely and then change the positions of the auxiliary side fence. Place the tray on a flat surface. 1. Pinch the auxiliary side fence, and then take it out of the tray. 2.
  • Page 82 1. Introduction and Basic Operations 6. Square the paper and load it with the print side facing up. Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once. Check the paper edges are aligned at the right side.
  • Page 83: Loading Paper Into The Bypass Tray

    Placing an Original and Loading Paper • If you will not fix the end fence, put the stopper in the position as shown in the illustration, and then rotate the fixing screw 90 degrees clockwise with a coin or similar object. 8.
  • Page 84 1. Introduction and Basic Operations 1. Open the bypass tray. Make sure that the bypass tray is fully opened. When loading paper larger than the bypass tray (longer than A4 or 8 × 11 paper in landscape orientation), pull out the extender. 2.
  • Page 85 Placing an Original and Loading Paper 2. Hold the handle in one hand while supporting the back of the bypass tray with the other hand, and then open the bypass tray slowly. Open the bypass tray until it is parallel to the floor. When loading paper that has a horizontal width of 148–457.2 mm (5.83–18.00 inches), proceed to Step 4.
  • Page 86 1. Introduction and Basic Operations 6. Open the subtray, and then raise the minor banner paper guide tray. 7. Set the leading edge of the paper according to the paper size. • When using paper that has a horizontal width of 966-1,260 mm (38.1-49.6 inches), curl the paper so that its leading edge touches the minor banner paper guide tray.
  • Page 87 Placing an Original and Loading Paper • When using paper that has a horizontal width of 457.2–900 mm (18.00– 35.5 inches), set the paper so that its leading edge protrudes from the banner paper guide tray. • When using paper that has a horizontal width of 148–457.2 mm (5.83– 18.00 inches), set the paper as loading paper into the bypass tray.
  • Page 88: Loading Paper Into Tray 3 (Lct)

    1. Introduction and Basic Operations Closing the banner paper guide tray 1. Remove any paper that is loaded. 2. Fold the subtray up. 3. Slide the paper guides outward to the maximum width. 4. Fold up the banner paper guide tray. 5.
  • Page 89: Loading Paper Into The Large Capacity Tray

    Placing an Original and Loading Paper 1. Pull Tray 3 (LCT) out carefully. 2. Square the paper and load it with the print side facing up. Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not fed at once.
  • Page 90: Specifying The Paper Size That Is Not Automatically Detected

    1. Introduction and Basic Operations The large capacity tray can hold A4 portrait paper only. If you want to print on 8 × 11 or B5 JIS portrait paper from the large capacity tray, contact your service representative. (mainly North America) The large capacity tray can hold 8 ×...
  • Page 91 Placing an Original and Loading Paper 2. Press [Tray/Paper Settings]. 3. Press [Paper Size/Paper Type]. 4. Press one tray to set. 5. Press [Paper Size]. To specify for the bypass tray, press [Paper Size: Printer]. The size of the paper in Tray 1, Tray 3 (LCT), and the large capacity tray is fixed and cannot be changed.
  • Page 92: Specifying A Custom Size Paper Using The Control Panel

    1. Introduction and Basic Operations 6. Choose one paper size from the list shown, and then press [OK]. 7. Press [OK]. 8. After completing the configuration, press [Home] ( To use paper that can be detected automatically after using paper that cannot be detected automatically, restore the setting of Auto Detect.
  • Page 93 Placing an Original and Loading Paper 5. Press [Paper Size]. To specify for the bypass tray, press [Paper Size: Printer]. The size of the paper in Tray 1, Tray 3 (LCT), and the large capacity tray is fixed and cannot be changed. 6.
  • Page 94: Specifying Paper Type And Thickness Settings

    1. Introduction and Basic Operations 8. Press [OK] three times. 9. After completing the configuration, press [Home] ( Specifying Paper Type and Thickness Settings If the print settings and the loaded paper that are used for a print job do not match, a mismatch error occurs.
  • Page 95 Placing an Original and Loading Paper 5. Press [Paper Type/Thickness]. 6. Choose one paper type and paper thickness from the list shown, and then press [OK]. 7. Press [OK]. 8. After completing the configuration, press [Home] (...
  • Page 96: Address Book

    1. Introduction and Basic Operations Address Book Registering/Changing/Deleting Fax Numbers in the Address Book By registering the destinations to which you frequently send faxes together with the send conditions in the address book, you can easily send faxes. Registering a Fax Number and Send Conditions 1.
  • Page 97 Address Book 4. Press [Destinations] tab [Fax]. 5. Specify the Fax Destinations and send conditions. • Select Line: Select the line to use. • Fax Destination: Register the fax destination. • International Transmission Mode: Specify whether to reduce errors occurring when sending abroad.
  • Page 98: Changing/Deleting The Registered Data Such As Fax Number

    1. Introduction and Basic Operations 7. Press [OK]. 8. After completing the procedure, press [Home] ( 9. When a message prompting you to back up the address book appears on the screen, press [Go to Backup] to back up the address book. •...
  • Page 99 Address Book See "Making a Backup or Restoring the Address Book", User Guide (HTML).
  • Page 100: Operating Or Configuring The Machine From Computer (Web Image Monitor)

    1. Introduction and Basic Operations Operating or Configuring the Machine from Computer (Web Image Monitor) Web Image Monitor is a tool that can check the machine status and configure machine settings from your computer. If the machine and your computer are ready to connect to the network, you can access Web Image Monitor just by entering the IP address or host name of the machine in the address bar of your web browser.
  • Page 101 Operating or Configuring the Machine from Computer (Web Image Monitor) Function summary Procedure and reference Displaying list/history of print jobs, and • Job list canceling print jobs Displayed by going to You can check the printing status and [Status/Information] in Web Image print history of the machine from your Monitor [Job]...
  • Page 102 1. Introduction and Basic Operations Function summary Procedure and reference Setting auto email notification See "Machine Status Notification by E- mail", User Guide (HTML). You can configure the machine to send emails to notify you about the machine's status, such as when paper has run out or a paper jam has occurred.
  • Page 103: What You Can Do On The Web Image Monitor

    Operating or Configuring the Machine from Computer (Web Image Monitor) Function summary Procedure and reference See "Restricting the Users Who Can Access the Stored Reception Files", User Guide (HTML). Registration of the address book See "Registering User Information from Web Image Monitor", User Guide (HTML). You can add login users or destinations to the address book.
  • Page 104: Accessing To Web Image Monitor

    1. Introduction and Basic Operations Function Not logged in User Administrator Machine status Machine settings Machine setting change Job list Job history Access to Address Book File operation in Document Server Network settings Network settings change Cancel printing Security settings : Available -: Not available *1 Depending on the Administrator settings Accessing to Web Image Monitor...
  • Page 105: Web Image Monitor Screen

    Operating or Configuring the Machine from Computer (Web Image Monitor) 2. Confirming the machine status or settings on the top page of Web Image Monitor. The machine status and remaining amount of consumables are displayed. You can access Web Image Monitor more quickly by registering the machine's URL as a bookmark.
  • Page 106: Specifying Web Image Monitor Help

    1. Introduction and Basic Operations • Device Management: Manages the machine settings and Address Book. • Print Job/Stored File: Operates the files stored in the printer driver or document server. • Convenient Links: Displays the link to the Favorite URL. 2.
  • Page 107 Operating or Configuring the Machine from Computer (Web Image Monitor) 2. Click [Configuration] on the "Device Management" menu on Web Image Monitor. 3. Click [Webpage] under the "Webpage" category. 4. In "Download Help File", select the operating system and displayed language, and then click [Download].
  • Page 108 1. Introduction and Basic Operations...
  • Page 109: Copy

    2. Copy Basic Copying Basic Procedure for Copying Documents Set the original on the exposure glass or auto document feeder (ADF) to make a copy. • If the previous setting is still active, press [Reset] before copying. 1. Press [Copy] on the Home screen. 2.
  • Page 110 2. Copy If the Readable Orientation Is Not Vertical When you copy a portrait original larger than A4 or 8 " × 11" (LT) (A3 or 11" × 17"), place it as shown below, and then specify [Original Orientation]. Place Orientation Exposure Glass Rotate the original...
  • Page 111 Basic Copying 4. Specify the Original Orientation. If the display of this screen is not necessary when you press [Start], clear the [Check the orientation of the original every time after pressing [Start]] check box. Placing of the original is completed. 5.
  • Page 112: Specifying A Custom Size For The Original

    2. Copy 8. Press the paper tray select key and select the paper to use as necessary. • When you select [Auto Paper Select], the paper suitable for the original is selected automatically. When the orientations of the original and paper in the paper tray do not match, the machine rotates the copied image 90 degrees automatically.
  • Page 113 Basic Copying 1. Measure the vertical (Y) and horizontal (X) lengths of the original. 2. Press [Copy] on the Home screen. 3. Place the original. page107”Basic Procedure for Copying Documents” For details about the sizes of originals that you can place, see the following section: page301”Recommended Original Size and Weight”...
  • Page 114: Reserving A Copy Job While Executing Another Copy Job

    2. Copy 9. Press [Start]. Reserving a Copy Job While Executing Another Copy Job When [Reserve] is displayed on the execution screen of the current copy job, you can scan the original of another copy job to execute after the current job is completed (Job Preset).
  • Page 115: Interrupting The Current Copy To Copy Another Original

    Basic Copying Interrupting the Current Copy to Copy Another Original When [Interrupt] is displayed on the copy processing screen, you can pause the current copy to scan and copy another original (Interrupt mode). 1. Press [Interrupt] on the execution screen of a copy job. 2.
  • Page 116: Making Enlarged Or Reduced Copies

    2. Copy Making Enlarged or Reduced Copies You can enlarge or reduce the original when copying with the following methods: • Enlarging or reducing at a specified reduction ratio or into a specified size (Zoom/Reduce/Enlarge/Size Magnification/Directional Magnification (%)/Directional Size Magnification) •...
  • Page 117 Basic Copying the reverse side. To enlarge or reduce from the same point, set the original on the exposure glass and perform 2-sided copy. 3. Press [Copy Ratio] and select a copy ratio or size. To specify a copy ratio or size other than the displayed setting, press [Others] and perform the following procedure.
  • Page 118 2. Copy Specify the vertical and horizontal lengths (Directional Size Magnification) Scroll down the [Copy Ratio] screen to press [Directional Mag.(mm)] or [Directional Mag.(inch)], and then enter the length of the original and copied image, and then press [OK]. You can separately enlarge or reduce the vertical length and horizontal length of the image.
  • Page 119: Enlarging Or Reducing According To The Paper Size

    Basic Copying Enlarging or Reducing According to the Paper Size The original is enlarged or reduced to fit on the specified paper size (Scale to Paper Size). To copy a document whose size cannot be detected, specify [Original Size] on the Copy screen.
  • Page 120: Reducing Slightly To Increase The Margins

    2. Copy When the orientations of the original and paper in the paper tray do not match, the machine rotates the copied image automatically. To reduce an original of A4 (8 × 11) size to A5 (8 × 5 ) size, for example, you can select either A5 (8 ×...
  • Page 121 Basic Copying When you scan the original with the ADF, the size of the original that can be copied differs from that of the 1-sided copy. page301”Recommended Original Size and Weight” For details about the sizes, orientations, and weights of paper that can be used in the duplex function, see the following section: page308”Specifications for the Main Unit”...
  • Page 122 • Thick Paper 4:257–300g/m (Approx. 140 lb. Index–110 lb. Cover) • Coated paper (mainly Europe) When using IM C2010/C2010A/C2510/C2510A, you cannot perform Duplex Copy onto Thick Paper 2-Thick Paper 4. (mainly Asia)/ (mainly North America and Taiwan) When using IM C2010/C2510/C2519J/GS4020c/GS4025c, you cannot perform...
  • Page 123: Combining And Copying A Multi-Page Original Onto A Single Sheet Of Paper

    Basic Copying • You can change the setting contents of the two-sided copy key on the Copy screen. See "Customize Function", User Guide (HTML). • Use the [Series] function to copy the front and back sides of a two-sided original onto one side of a sheet page by page.
  • Page 124 2. Copy To combine with the settings other than those displayed on the keys 1. Press [2 Sided/Combine]. 2. Press [2 Sided/Combine]. 3. Specify about the original side, print side, and combining. • Original Direction: Specify the orientation to place the originals. •...
  • Page 125: Copying Onto Envelopes

    Basic Copying Orientation Results 5. Press [Start]. When placing the originals on the exposure glass, press [Finish Scn] after scanning all of the originals if necessary according to the number of originals. • The minimum copy ratio in the Combine function is 25%. For example, if you copy an A4 (8 ×...
  • Page 126: Copying Onto Envelopes In The Bypass Tray

    2. Copy Copying onto Envelopes in the Bypass Tray • The Duplex Copy function cannot be used for envelopes. If Duplex Copy is specified, press one of the following keys to cancel the setting. 1. Press [Copy] on the Home screen. 2.
  • Page 127: Copying Onto Envelopes In The Paper Tray

    Basic Copying To change the envelope weight, press [ChngThickness] to specify the weight. 5. Check that the selected envelope size is correct, and then press [OK]. • If the selected envelope size is not the same as the actual size, select the correct envelope size.
  • Page 128 2. Copy 2. Press [Copy] on the Home screen. 3. Press the paper tray select key on the Copy screen. 4. Select the paper tray in which the envelopes are set. When you change settings for paper type or thickness, see the following section: page92”Specifying Paper Type and Thickness Settings”...
  • Page 129: Special Copying

    Special Copying Special Copying Copying in Page Order or for Each Page Number When copying two or more copies of multi-page originals, you can specify the page order as described below. Sort Copies in the order of the original. Stack Groups together copies of each page in a multi-page original.
  • Page 130 2. Copy 1. Press [Copy] on the Home screen. 2. Place the original. page107”Basic Procedure for Copying Documents” 3. Press [ ] or [ ] under [Quantity] on the Copy screen to specify the number of copies. You can enter this using the keyboard after pressing [Quantity] or a number. 4.
  • Page 131 Special Copying See "Sort", User Guide (HTML).
  • Page 132 2. Copy...
  • Page 133: Document Server

    3. Document Server Saving Documents Saving Documents in Document Server You can save documents scanned by the machine in the document server. You can also save them using the printer driver. See "Storing Documents to Print in the Machine", User Guide (HTML). •...
  • Page 134 3. Document Server 3. Specify the folder to save documents, the file name, and other settings. • Folder: Select the "Shared Folder" created in the factory default configuration or a user folder created by a user to save the document. To select a user folder, create it in advance.
  • Page 135 Saving Documents See "Specifying Access Privileges for Documents Saved in Document Server", User Guide (HTML). • To prevent documents from being deleted automatically, set [Auto Delete File in Document Server] to [Off], and then save the documents. • Even if you change the settings to [Specify Days] or [Specify Hours] after documents have been saved with [Auto Delete File in Document Server] set to [Off], the documents will not be deleted automatically.
  • Page 136: Printing Documents

    3. Document Server Printing Documents Printing Documents in Document Server You can print the documents saved in the document server with the same settings, paper size, color mode, and other settings specified when the documents were scanned. You can also change the print settings or specify a page to print. •...
  • Page 137 Printing Documents 3. Select a folder. • Press [Search Folder] to search for a folder by folder name or number. • If you select a password-protected folder, enter the password, and then press [OK]. 4. Select the document to print. •...
  • Page 138: Printing A Document With Settings Changed

    3. Document Server • When you select [Printing Order] in the menu to the right of the folder name after selecting multiple documents, the selected documents are displayed in the order they are print. • Press [Selected File:] to display only the documents that you have selected. •...
  • Page 139 Printing Documents 2. On the document server screen, press [Print File]. 3. Select a folder. • Press [Search Folder] to search for a folder by folder name or number. • If you select a password-protected folder, enter the password, and then press [OK].
  • Page 140: Specifying A Page To Print

    3. Document Server 6. Press [Start]. Specifying a Page to Print 1. On the Home screen, press [Document Server]. 2. On the document server screen, press [Print File]. 3. Select a folder. • Press [Search Folder] to search for a folder by folder name or number. •...
  • Page 141 Printing Documents 6. Specify the page to print. • Specify Page: Enter the page to print. • Specify Range: Enter the page printing starts in "Start Page" and the page printing ends in "End Page". • Select Tray: Select a paper tray to use for printing. 7.
  • Page 142 3. Document Server...
  • Page 143: Fax

    4. Fax Fax Transmission Basic Procedure for Transmitting Faxes The machine scans an original to transmit it by fax into the machine's memory before establishing a communication with the destination (Memory Transmission). You can also transmit a fax while confirming the status of the fax destination. See "Sending a Fax While Scanning the Original", User Guide (HTML).
  • Page 144 4. Fax 4. Press [Settings], and then specify the scan settings. See "Sending a Fax at the Image Quality Suitable for the Original", User Guide (HTML). 5. Specify the destination. • To enter the fax number manually, select the destination from the destination history, or search for the destination in the machine address book and registered LDAP server, press , and specify the destination.
  • Page 145 Fax Transmission • If you want to change the registered contents of the specified destination or register a new destination, press and then select [Add/Edit Address Book] to change or newly register the destination on the address book screen. page94”Registering/Changing/Deleting Fax Numbers in the Address Book” When you select [Add/Edit Address Book], the settings you have made will be reset.
  • Page 146 4. Fax • To use tone-dialing in a pulse-dialing environment, press [Tone]. A tone signal is generated for every number you enter afterward. • You can perform immediate transmission only when the total number of destinations specified for all documents exceeds the maximum value. •...
  • Page 147: Fax Transmission (Application)

    Fax Transmission (Application) Fax Transmission (Application) Confirming the Scanned Image Before Sending a Fax You can display the preview of the scanned document on the display of the machine to check if it is scanned as specified. This function cannot be used when sending a fax while using any of the following: •...
  • Page 148 4. Fax 5. Specify the destination on the fax screen, and then press [Start]. 6. Check the preview. • Flick the image left or right to switch between the pages. • Pinch in or out on the image to zoom in or out. 7.
  • Page 149: Confirmation Of The Transmission Information

    Confirmation of the Transmission Information Confirmation of the Transmission Information Viewing the Transmission Result of Sent Faxes You can check the result of a fax transmission on the fax screen, in various reports, or on the screen of a computer. The following reports are printed according to the transmission result or the settings: •...
  • Page 150 4. Fax 2. Press [Job Status/Stop] on the fax screen. 3. Press [Transmission Result], and select the transmission result to display. • Display All Displays the transmission results from among the total number of both transmission and reception results, which cannot exceed 1,000. •...
  • Page 151: Checking The Result In Communication Result Report

    Confirmation of the Transmission Information • To display the result of the transmission that is completed while displaying the transmission results, close the transmission result screen and open it again. • You cannot confirm or change an outgoing document in LAN-Fax, document waiting, or document whose status is "Trnsmtg.".
  • Page 152: Viewing Memory Storage Report

    4. Fax Viewing Memory Storage Report This report is printed when [Print] is selected in "Memory Storage Report" under [Fax Settings] [Others] [Report Output Settings] [Report Auto Print Settings] and a document to be sent by Memory Transmission is stored in the memory. See "Others (Fax Settings)", User Guide (HTML).
  • Page 153: Confirming The Transmission Result In Web Image Monitor

    Confirmation of the Transmission Information 4. Select the [Notification of Result] check box, and then press [OK]. 5. To send a notification e-mail to a destination other than the sender, press [Notification of Result] on the [Settings] screen, and then specify the destination of the e-mail.
  • Page 154 4. Fax 1. Log in to Web Image Monitor as the machine administrator. When administrators with custom privileges are registered, an administrator with privileges to operate jobs can also log in to the machine and change settings. See "Logging in to Web Image Monitor", User Guide (HTML). 2.
  • Page 155: Printer

    5. Printer Basic Printing Basic Procedure for Printing Documents Specify the printer driver and configure the Document Size, Paper Type, and other settings to print a document. To print a document on the computer, you must install the printer driver on the computer.
  • Page 156 5. Printer 2. Specify the Document Size, Paper Type, Input Tray, and other settings. You can configure the basic settings just by using the [Basic] tab. • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print).
  • Page 157 Basic Printing • Copies: Enter the print quantity. • Orientation: Specify the orientation of the document. Select Portrait or Landscape. • Input Tray: Select the tray loaded with the paper to use. When you select [Auto Tray Select], a suitable paper tray is selected automatically according to the specified [Print On] and [Paper Type].
  • Page 158: Printing A Document In Macos

    5. Printer • When "Staple" or "Punch" is disabled on the setting screen, check that the option configuration of the machine is specified correctly. Specifying the Option Configuration or Paper Settings Manually • When you use the driver distributed from the print server, [Standard settings] specified in the print server are displayed as the default.
  • Page 159 Basic Printing 4. Select a category from the pop-up menu, and then specify the paper tray and paper type. Paper Feed • All Pages From: Select the tray loaded with the paper to use. When you select [Auto Select], a suitable paper tray is selected automatically according to the specified paper size and paper type.
  • Page 160: Printing On Both Sides Of Paper

    5. Printer 5. After completing the configuration, click [Print] to print. Printing on Both Sides of Paper Specify 2-sided Print in the printer driver. Specifying 2-sided Print (Windows) Specify 2-sided Print on the [Basic] tab. 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application.
  • Page 161: Combining And Printing Multiple Pages On A Single Sheet Of Paper

    Basic Printing 3. Select the [Two-Sided] check box, and then select [Layout] to specify the binding side and opening type of the paper. Orientation of the original and opening type 4. After completing the configuration, click [Print] to print. Combining and Printing Multiple Pages on a Single Sheet of Paper You can print multiple pages on a single sheet at a reduced size (Combine 2 Originals).
  • Page 162: Specifying The Combine 2 Originals Function (Macos)

    5. Printer 4. After completing the configuration, click [OK] to print. When printing from an application that supports the same function as the machine, do not set the function in the application. If the setting in the application is enabled, the print result may not be as intended.
  • Page 163 Basic Printing Types and orientations of envelopes Bypass Tray Side-opening envelopes Flap: close Bottom side of the envelope: back Printing surface: lower side To print in landscape orientation, specify [Rotate by 180 Degrees] in step 11. 2. On the Home screen, press [Settings]. 3.
  • Page 164 5. Printer • If the size of the loaded envelope is not included in the list, select [Custom] and enter the value. 6. Press [OK]. 7. Press [Paper Type/Thickness], and then select [Envelope] from "Paper Type". Also, select the thickness of the loaded envelopes from "Paper Thickness". 8.
  • Page 165: Printing On Envelopes Loaded In The Paper Tray

    Basic Printing See "Printing on Custom-sized Paper Loaded on the Bypass Tray", User Guide (HTML). To print in landscape orientation, select the [Rotate by 180 Degrees] check box on the [Input/Output] tab, and then print. macOS • Paper Size: Select the envelope size. If the envelope size is not included among the options, select [Manage Custom Sizes] and enter the value.
  • Page 166 5. Printer Types and orientations of envelopes Tray 2 to 4 Side-opening envelopes Flap: close Bottom side of the envelope: back Printing surface: upper side To print in landscape orientation, specify [Rotate by 180 Degrees] in step 11. 2. On the Home screen, press [Settings]. 3.
  • Page 167 Basic Printing 4. Press [Paper Size/Paper Type], and then select the tray in which the envelopes are loaded. 5. Press [Paper Size], and select the size of the envelopes. • If the size of the loaded envelope is not included in the list, select [Custom] and enter the value.
  • Page 168 5. Printer 8. Press [OK] twice. 9. After completing the configuration, press [Home] ( 10. Open a document to print in the computer, and display the setting screen of the printer driver from the print menu application. 11. Specify the paper size and paper type. Windows •...
  • Page 169 Basic Printing macOS • Paper Size: Select the envelope size. If the envelope size is not included among the options, select [Manage Custom Sizes] and enter the value. • Paper Type: Envelope To print in landscape orientation, select [On] for [Rotate by 180 degrees] in [Basic] in "Feature Sets".
  • Page 170: Storing And Printing Documents

    5. Printer Storing and Printing Documents Printing Documents Stored in the Printer from the Control Panel To print a document stored from the printer driver in the machine, perform the print operation on Quick Print Release of the control panel. The file administrator also can delete unneeded documents and unlock documents locked by entering an invalid password.
  • Page 171 Storing and Printing Documents See "Encrypting the Document when Storing It", User Guide (HTML). 4. Press [Print] twice.
  • Page 172: Printing From A Storage Media

    5. Printer Printing from a Storage Media Printing from a USB Flash Memory Device Directly You can connect a memory storage device to the media slot of the machine and print the files stored on it. Use this to print external data easily. •...
  • Page 173: Printing From A Memory Storage Device Or Scan Application

    Printing from a Storage Media • The PDF file of a custom size may not be printed. Printing from a Memory Storage Device or Scan Application 1. On the Home screen, press [Print/Scan (Memory Storage Device)] 2. Insert a memory storage device in the media slot on the side of the control panel. 3.
  • Page 174 5. Printer 5. Press [Print Settings] to specify the settings of 2-Sided Print or Finishing as necessary. • Full Color: Select whether to print in color. The machine may print a document that appears to be black-and-white in color printing mode. To print a document in full black-and-white, select [Black and White].
  • Page 175: Scan

    6. Scan Basic Scanning Scanning Documents and Sending the Scanned Data by E-mail Scan a document and attach the scanned data to an e-mail and send it from the machine. • Configure the SMTP server and network settings in advance. See "Configuring the Settings to Send E-mails from the Machine", User Guide (HTML).
  • Page 176 6. Scan 2. Select [Scan to Email] on the scanner screen. 3. Place the original on the scanner. See "Placing an Original to Scan", User Guide (HTML). 4. Press [Send Settings] on the scanner screen. 5. Press [Sender] and specify the sender. •...
  • Page 177 Basic Scanning • To enter the e-mail address manually, select the destination from the destination history, or search for the destination in the machine address book and registered LDAP server, press , and specify the destination. • When specifying an e-mail address by entering it manually, you can register the e-mail address in the address book before sending the e-mail.
  • Page 178 6. Scan • If you want to change the registered contents of the specified destination or register a new destination, press and then select [Add/Edit Address Book] to change or newly register a destination on the address book screen. See "Registering/Changing/Deleting E-mail Addresses in the Address Book", User Guide (HTML).
  • Page 179: Scanning Documents And Sending The Scanned Data To A Folder

    Basic Scanning • When searching for a destination in the machine address book and registered LDAP server, if the search takes too long, you can press [Cancel] to stop the search. Also, if there are too many search results to find the desired destination, you can change the search character string and search again by pressing the character input field on the search result display screen.
  • Page 180 6. Scan 3. Enter "ipconfig/all" and press the [Enter] key. 4. Check the host name, enable/disable status of the DHCP server and IP address, and write down the information in [1] on the check sheet. When the screen shown above is displayed, fill in the sheet as follow: 5.
  • Page 181: Creating A Shared Folder (Windows)

    Basic Scanning 7. Check the login password on the computer, and write down the information in [3] on the check sheet. The required information on the computer is confirmed. Now create a shared folder on your computer and specify the access permissions of the folder. •...
  • Page 182 6. Scan 5. Select the [Share this folder] check box, and then click [Permissions]. After completing the procedure, remove Everyone (unspecified user), and then add a user allowed access the folder. The user whose information is written down on the check sheet is used in the example shown below.
  • Page 183 Basic Scanning 12. Click [OK]. 13. Select the added user, and then select the [Allow] check box of [Change] under [Permissions]. 14. Click [OK]. 15. Click [OK] [Close]. The access permissions on the folder have been successfully configured. If you want to specify access permissions for the folder to allow other users or groups to access the folder, configure the folder as follows:...
  • Page 184: Confirming The Computer Information (Macos)

    6. Scan 1. Right-click the created folder and then click [Properties]. 2. Click [Edit...] on the [Security] tab. 3. Click [Add] [Advanced]. 4. Select [Object Types] or [Locations] and click [Find Now]. 5. Select the user or group to assign permissions and click [OK]. 6.
  • Page 185: Creating A Shared Folder (Macos)

    Basic Scanning 7. Click the Apple menu and select [System Preferences]. 8. In [Network], click an Ethernet connection name or [Wi-Fi] and write down the displayed IP address in [1] on the check sheet. The required information on the computer is configured. Now create a shared folder. •...
  • Page 186: Registering The Created Shared Folder In The Address Book

    6. Scan When the [Authenticate] screen is displayed, enter the password of the selected account and then click [OK]. 5. Click [+] below [Shared Folders] on the [Sharing] screen. 6. Specify the folder created in Step 1 and click [Add]. 7.
  • Page 187 Basic Scanning 2. Press [Register] on the address book screen. 3. Enter the information of the destination in the input boxes displayed on the [Name] tab, and select the title to classify the destination. 4. Press the [Destinations] tab, and then press [Folder]. 5.
  • Page 188 6. Scan Selecting a folder from the list Enter the IP address or host name of the computer on which to search for a shared folder, press [Browse Network], and then select the destination folder. Depending on the connection destination, you may need to enter the login user name and password.
  • Page 189: Basic Procedure For Performing Send To Folder

    Basic Scanning Basic Procedure for Performing Send to Folder 1. Press [Scanner] on the Home screen. 2. Select [To Folder] on the scanner screen. 3. Place the original on the scanner. See "Placing an Original to Scan", User Guide (HTML). 4.
  • Page 190: Scanning An Original With Suitable Quality And Density

    6. Scan • To specify the destination again, press • You can also select the destination using the address book displayed on the scanner screen. 6. Press [Start]. • If any of the machine's security functions are enabled, select the destination from the registered folder only when you send files by Scan to Folder.
  • Page 191 Basic Scanning Original Type Appropriate for • Dropout Color The machine scans the original while erasing the specified color (Chromatic Color, Red, Green, Blue). To specify a color to erase more precisely, move toward [Narrow] in the color range to erase. Black &...
  • Page 192 6. Scan When adjusting the density • Move to the left or right to adjust the density. The colors in the scanned image darken as you move the slider to the right. • Press [Density], and then select the [Auto Density] check box to adjust the density automatically when scanning an original with a non-white background such as newspaper or a document that has show-through.
  • Page 193 Basic Scanning 5. Specify the destination on the scanner screen, and press [Start]. • You can also specify the quality and resolution from the scanner screen. Press items on the screen to specify them.
  • Page 194: Settings For E-Mail And Scan Data

    6. Scan Settings for E-mail and Scan Data Specifying the File Type or File Name When Scanning a Document Specify the settings in [Send Settings] on the scanner screen. 1. Press [Scanner] on the Home screen. 2. Place the original on the scanner. See "Placing an Original to Scan", User Guide (HTML).
  • Page 195 Settings for E-mail and Scan Data • Single Page: PDF, High Compression PDF, PDF/A, TIFF, JPEG If you select a single-page file type when scanning multiple originals, one file is created for each single page and the number of files sent is the same as the number of pages scanned.
  • Page 196: Notes About And Limitations Of File Types

    6. Scan page173”Scanning Documents and Sending the Scanned Data by E-mail” 8. Specify the destination on the scanner screen, and press [Start]. • You can also embed the security and digital signature settings, and text information in the PDF file. See "Scanning an Original as a PDF with Security Settings Specified", User Guide (HTML).
  • Page 197 Settings for E-mail and Scan Data • High Compression PDF is not compatible with Adobe Acrobat Reader 5.0/Adobe Reader 6.0 or earlier versions. • When [High Comp. PDF] is selected as the file type for scanning, areas of uneven density may appear in the scan file. If this happens, change the PDF File setting to [PDF/A] or [PDF].
  • Page 198 6. Scan...
  • Page 199: Maintenance

    7. Maintenance Replacement and Replenishment of Consumables Replacing the Toner You can view the procedure to replace the toner by watching a movie that is displayed on the control panel. See "Contact Information", User Guide (HTML). • Replace the toner after the message prompting replacement is displayed on the control panel.
  • Page 200: Precautions When Storing Toner

    7. Maintenance 1. Press [Watch Video]. Press [Check Status] and then press [Check] under [Machine Status] tab. 2. Press the play ( ) key. 3. Replace the toner by following the procedure shown in the video. • You can transmit data in the fax or scanner function even after the toner runs out. However, you cannot transmit a fax when the number of times of reception and transmission performed in the fax function after the toner has run out and the number of times of communication not recorded in the Records exceeds a total of...
  • Page 201: Precautions When Replacing The Toner

    Replacement and Replenishment of Consumables Precautions When Replacing the Toner • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside •...
  • Page 202: Disposing Exhausted Toners

    7. Maintenance • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water. •...
  • Page 203 Replacement and Replenishment of Consumables • Stapling failures or jams may occur if you use a staple cartridge other than that recommended. Confirming the supplier of consumables Press [Machine Information] on the [Check Status] screen to display the telephone number for ordering consumables. See "Contact Information", User Guide (HTML).
  • Page 204: Replacing The Waste Toner Bottle

    7. Maintenance Replacing the Waste Toner Bottle The waste toner bottle needs to be replaced soon when the Waste Toner Bottle is almost full. message is displayed. Prepare a replacement waste toner bottle. See "Contact Information", User Guide (HTML). See the video displayed on the control panel of the machine for the procedure to replace the waste toner bottle.
  • Page 205 Replacement and Replenishment of Consumables • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside •...
  • Page 206: Disposing The Used Waste Toner Bottle

    7. Maintenance • When replacing a container with toner (including used toner) or consumables with toner, be careful that the toner does not splatter. After removing used consumables and shutting the lid of the container if the lid is available, put them in a bag.
  • Page 207: Troubleshooting

    8. Troubleshooting Getting Started Alert Sounds The machine notifies you with an alert sound when a paper jam occurs, the original is left on the machine, or another problem occurs. Listen to the alert sound for one of the patterns described below, and perform the required procedure accordingly. Condition Solution Sound pattern...
  • Page 208 8. Troubleshooting Condition Solution Sound pattern Five long beeps Auto Reset The machine has been reset to the default state after the specified period of time has passed with the machine unoperated. If you were performing and paused an operation, perform the operation from the beginning again.
  • Page 209: Checking The Indicators, Icons, And Messages On The Control Panel

    Getting Started Checking the Indicators, Icons, and Messages on the Control Panel The machine notifies you of the machine condition or status of an application with the [Check Status] indicator or a message displayed on the control panel. Check the status and resolve the problem accordingly.
  • Page 210 8. Troubleshooting Icon Condition Solution and reference An original has jammed. See the animated illustration displayed on the control panel, and remove the jammed original. See "When Paper Is Jammed", User Guide (HTML). Toner is almost depleted, or has Prepare a replacement toner. run out.
  • Page 211: When The [Check Status] Indicator Is Lit Or Flashing

    Getting Started • For the names and the contact information of consumables, check [Settings] [Inquiry]. Press [Home] ( ) after completing the operation to close [Settings]. See "Contact Information", User Guide (HTML). When the [Check Status] Indicator is lit or flashing The [Check Status] indicator notifies the user when the machine requires immediate attention.
  • Page 212: When The Machine Cannot Be Operated

    8. Troubleshooting : The machine cannot be used. : Some of the functions cannot be used, or the toner is almost depleted. • Depending on the machine condition, such as a paper jam or open cover, the status confirmation screen may be displayed automatically without pressing [Check Status].
  • Page 213 Getting Started Condition Cause Solution and reference The power of the The power cable is Connect the ground wire, and machine does not come unplugged from the wall plug the power cable into the outlet. wall outlet. See "Installation Requirements After Moving the Machine", User Guide (HTML).
  • Page 214 8. Troubleshooting Condition Cause Solution and reference The User Code entry User Code Enter the User Code, and press screen is displayed. authentication is [OK]. Consult the user specified. administrator (or custom- privileges administrator who has equivalent privilege) for the user code.
  • Page 215 Getting Started Condition Cause Solution and reference Help is not displayed The application that is The help function cannot be used when you press [Help] currently in use does when is grayed out. Close not support the help the application or message, and function, or then try again.
  • Page 216: When The Machine Does Not Respond Correctly To An Operation From A Computer

    8. Troubleshooting Condition Cause Solution and reference The screen remains The machine is in a Check the conditions in which turned on and the condition that does not the machine does not enter the machine does not enter allow the machine to sleep mode.
  • Page 217 Getting Started Condition Cause Solution and reference You cannot access the There is a problem with Check the cable connecting the machine using Web the connection between machine and the computer, and Image Monitor. the machine and the disconnect and then connect the computer.
  • Page 218: When Messages Appear

    8. Troubleshooting When Messages Appear When a Message Appears and the Machine Cannot Be Operated Message Condition Solution and reference "Service Call" The machine needs Consider repairing the machine. to be repaired. SCXXX-XX "Contact" "Serial No. of Machine" "Functional A malfunction that Prepare for maintenance or consider Problems"...
  • Page 219 When Messages Appear Message Condition Solution and reference The ambient Check the room temperature and whether temperature is it satisfies the operational requirements outside the of the machine. If the machine has just temperature range been moved to the current location, leave specified for the it be for some time and allow it to adapt to machine operation.
  • Page 220: When A Message Appears While Using The Copy Function

    8. Troubleshooting • "Original(s) left on exposure glass." • "No paper." page19”Turning On and Off the Power” When a Message Appears While Using the Copy Function Message Condition Solution and reference "Cannot Detect An original is not Place the original correctly. When you placed correctly on place an original on the exposure glass, Original Size"...
  • Page 221: When A Message Appears While Using Document Server

    When Messages Appear Message Condition Solution and reference "Exceeded the The maximum Check the number of sheets that can be maximum number number of sheets specified for multi-sheet fold, and then of multi-sheet fold." that can be reduce the number of originals before specified for multi- loading them.
  • Page 222 8. Troubleshooting Message Condition Solution and reference "Cannot delete the The folder contains Request the file administrator (or custom- folder because it a locked document. privileges administrator who has contains locked equivalent privilege) to unlock the file(s). Contact the document. The file administrator can file administrator."...
  • Page 223: When A Message Appears While Using The Fax Function

    When Messages Appear Message Condition Solution and reference "Magazine or A document You cannot specify [Booklet] or Booklet mode scanned in the copy [Magazine] to the document comprising cannot be used for function and a data stored in the different functions. data stored with document stored in mixed functions."...
  • Page 224 8. Troubleshooting Message Condition Solution and reference An original with a Specify [Scan Size] in [Settings]. difficult-to-detect size, even in the regular size, such as a transparency or paper with sticky notes or a custom size original, is placed on the machine.
  • Page 225: Messages That Appear When The Machine Cannot Connect To The Network

    When Messages Appear Message Condition Solution and reference "Memory is full. The memory is full. Press [Confirm] to return to the stand-by Cannot scan more. state and start sending the pages that are Transmitting only already scanned and stored. Check the scanned pages."...
  • Page 226 8. Troubleshooting Message Condition Solution and reference The amount of Check that the computer specified as the available internal transfer destination has enough free storage space on space. the destination computer is insufficient to perform Folder Transfer. "Check whether The password Select the forwarding destination in the there are any registered in the...
  • Page 227 When Messages Appear Message Condition Solution and reference "Network The SIP server Specify the correct "SIP Server IP communication has could not be Address" in [Settings] [Fax Settings] failed. Cannot accessed. [Detailed Initial Settings] [IP-Fax access the SIP Settings] [SIP Settings]. server.
  • Page 228 8. Troubleshooting Message Condition Solution and reference "Network The DNS server Check the [DNS Configuration] setting on communication has could not be found. [Settings] [System Settings] failed. Failed to [Network/Interface]. connect to The machine is not Check that the machine is connected to POP/IMAP server.
  • Page 229 When Messages Appear Message Condition Solution and reference "Network The shared folder Specify the destination from the address communication has specified as the book, press [Edit], and check that the failed. Failed to destination of setting in the [Destinations] tab connect to the Folder Transfer [Folder] matches the folder name or path...
  • Page 230 8. Troubleshooting Message Condition Solution and reference "Network The destination Check that the destination is specified communication has could not be found correctly. failed. Failed to when the fax was See "Sending Internet Faxes without send. Please check sent without using Using SMTP Server", User Guide (HTML).
  • Page 231 When Messages Appear Message Condition Solution and reference The user name Select the forwarding destination in the and/or password address book, press [Edit], and specify registered in the [Destinations] tab [Folder] [Folder address book are Authentication Info] again. invalid when See "Registering the Destination Folder to performing Folder Use for Send to Folder", User Guide...
  • Page 232 8. Troubleshooting Message Condition Solution and reference "Network A domain name was • Specify a host name or IP address as communication has not specified when the destination, and send the e-mail failed. Failed to sending an e-mail again. send. The specified without using the •...
  • Page 233 When Messages Appear Message Condition Solution and reference "Network A login attempt to Check the [POP before SMTP] setting on communication has the POP3 (IMAP4) [Settings] [System Settings] [Send failed. POP/IMAP server failed. (Email/Folder)] [Email] and the [Fax server Email Account] setting on [Settings] authentication error [Fax Settings] [Detailed Initial...
  • Page 234 8. Troubleshooting Message Condition Solution and reference "Network The user certificate Install a new user certificate. communication has (destination See ”Encrypting Network failed. The certificate) has Communication”, User Guide (HTML). certificate of expired. destination is not currently valid. Please re-issue it." [14-22] "Network A device certificate...
  • Page 235 When Messages Appear Message Condition Solution and reference [13-26] [13-27] "Network The settings in [SIP Check that SIP Server IP Address in communication has Server IP Address] [Settings] [Fax Settings] [Detailed failed. The IP and [Effective Initial Settings] [IP-Fax Settings] address may be Protocol] do not [SIP Settings] and [Effective Protocol] on...
  • Page 236: Messages That Appear When The Remote Fax Function Is Unavailable

    8. Troubleshooting message. Change the setting when you are not using the IP-Fax or Internet Fax function. See "Changing the Parameter Settings", User Guide (HTML). Messages that Appear When the Remote Fax Function Is Unavailable For details about your network environment, consult the administrator. When a message is displayed on the main-machine Message Condition...
  • Page 237 When Messages Appear Message Condition Solution and reference • Check that the IP address or host name of the main- machine is specified correctly in [Settings] [System Settings] [Machine] [Others] [Register/Change/Delete Remote Machine] on the sub-machine. When a message is displayed on the sub-machine Message Condition Solution and reference...
  • Page 238 8. Troubleshooting Message Condition Solution and reference A timeout error Check that the IP address or occurred while host name of the main- connecting to the machine is specified correctly main-machine. in [Settings] [System Settings] [Machine] [Others] [Register/Change/Delete Remote Machine] on the sub- machine.
  • Page 239: When A Message Appears While Using The Printer Function

    When Messages Appear Message Condition Solution and reference • Check that the IP address or host name of the main- machine is specified correctly in [Settings] [System Settings] [Machine] [Others] [Register/Change/Delete Remote Machine]. "Transfer error has There is no free space Delete files that are no longer occured.
  • Page 240 8. Troubleshooting Message Cause Solution and reference "A function which A setting that Check the setting, and cancel the function cannot be used with cannot be specified that cannot be specified with the fold Fold mode was set. with folding was function.
  • Page 241 When Messages Appear Message Cause Solution and reference • Is Document Server specified as the print method? See "Storing Documents to Print in the Machine", User Guide (HTML). Unauthorized copy Consult the device administrator (or prevention is given custom-privileges administrator who has priority in [Settings equivalent privilege) for the settings of the for Administrator].
  • Page 242 8. Troubleshooting Message Cause Solution and reference • Check that the external media is not corrupted or damaged. "Cannot store data The paper size is Reduce the paper size of the document to of this size." too large. send. The document to send cannot be stored at a custom size.
  • Page 243 When Messages Appear Message Cause Solution and reference The print command In the printer driver, go to the [Others] tab did not complete [Special Settings] [Image Quality] correctly. and then change [Vector/Raster:] to [Raster]. "Communication The job was Check the status of the Central error with central canceled because a Management machine.
  • Page 244 8. Troubleshooting Message Cause Solution and reference "Error occurred The job was When feeding paper from the bypass tray, while processing a canceled because specify the correct paper size and do not Compulsory an error occurred enable [Auto Detect]. Security Stamp while applying print job.
  • Page 245 When Messages Appear Message Cause Solution and reference "Exceeded max. An "exceeded max. • Reduce the number of pages to print. number of pages. number of pages" • Erase documents that are no longer (Auto)" error occurred needed. while storing a See "Deleting Documents Stored in document printed the Machine", User Guide (HTML).
  • Page 246 8. Troubleshooting Message Cause Solution and reference See "System", User Guide (HTML). "Exceeded the When the print For details about the print volume use maximum unit volume is limited, limitation, consult the user administrator count for Print printing was (or custom-privileges administrator who Volume Use.
  • Page 247 When Messages Appear Message Cause Solution and reference "Information for In LDAP Consult the user administrator (or user authentication authentication, the custom-privileges administrator who has is already same name is equivalent privilege). User administrator: registered for registered under Delete the corresponding user from the another user."...
  • Page 248 8. Troubleshooting Message Cause Solution and reference "Memory Retrieval The data in the Turn off the power of the machine, wait Error" memory could not for 10 seconds or more after confirming be retrieved. that the main power indicator is turned off, and then turn on the power.
  • Page 249 When Messages Appear Message Cause Solution and reference "There is no paper The paper tray • To proceed with printing after tray that matches loaded with paper changing the paper setting, select a the specified paper of the size or type tray and press [Print].
  • Page 250 8. Troubleshooting Message Cause Solution and reference "Staple error The number of Check the number of sheets that can be occurred. The job sheets that can be stabled on the finisher in use. has been stapled was page308”List of Specifications” cancelled."...
  • Page 251 When Messages Appear Message Cause Solution and reference See "Deleting Documents from Document Server", User Guide (HTML). "The print job has The number of Erase documents that are no longer been cancelled documents stored needed. because capture in the machine See "Deleting Documents from Document file(s) could not be exceeded the...
  • Page 252: Messages That Appear With Error Codes

    8. Troubleshooting Message Cause Solution and reference "You do not have a Authentication Specify the authentication information in privilege to use this information is not the printer driver. For the authentication function. This job registered correctly information, consult the user has been in the printer driver.
  • Page 253 When Messages Appear Message Cause Solution and reference (displayed in the error history) "98: Error" Accessing the Turn off the power of the machine, wait internal storage for 10 seconds or more after confirming failed. that the main power indicator is turned off, and then turn on the power.
  • Page 254 8. Troubleshooting Message Cause Solution and reference "BAJ: The job was A peripheral Contact your service representative. cancelled because equipment had a of a functional problem, so printing problem with the was canceled by optional finisher." the auto job cancel function.
  • Page 255 When Messages Appear Message Cause Solution and reference "CD: The job was A postscript Check if there is a problem with the cancelled because language error printing data. of an error with occurred in PS3 or PS3/PDF." PDF printing, so printing was canceled by the auto job cancel...
  • Page 256 8. Troubleshooting Message Cause Solution and reference "CN: The job was Some of [Printer Check that the printer settings specified in cancelled because Settings] on the the print data match the settings in the print settings print data did not [Settings] [Printer Settings] specified by PS3...
  • Page 257 When Messages Appear Message Cause Solution and reference "EC: The job was A document has • Fix the error that occurred. cancelled because been set to be • You can check the settings of the of a failure to store stored or canceled operation when an error occurs in and skip an error...
  • Page 258: When A Message Appears While Using The Scanner Function

    8. Troubleshooting Message Cause Solution and reference "P8: The data A malfunction Check that the machine is connected to communication might be occurring the network correctly, and then send the environment has in the data, such as data again. For details about your network become unstable."...
  • Page 259 When Messages Appear Message Cause Solution and reference "Authentication The user Select the destination in the address with the destination name/password of book, press [Edit], and check the setting in has failed. Check SMTP [Destinations] tab [Email Address]. settings. To check authentication the current status, specified when...
  • Page 260 8. Troubleshooting Message Cause Solution and reference An original with a When scanning an original with a custom custom size is size, specify the original size in [Send placed on the Settings] [Scan Size] [Custom machine. Size]. "Cannot find the The machine or the Check that the machine or the computer is specified path.
  • Page 261 When Messages Appear Message Cause Solution and reference You can check the IP address in [Check Status] "Network". For details about the ports, see the following: page308”List of Specifications” "Connection with The firewall Enable file and printer sharing in the the destination has function is enabled firewall function on your computer.
  • Page 262 8. Troubleshooting Message Cause Solution and reference • You can change the [Maximum Email Size] setting on [Settings] [Scanner Settings] [Sending Settings] [Email (Size)]. To divide an e-mail that exceeds the maximum size, specify [Yes (per Page)] or [Yes (per Max. Size)] in [Divide & Send Email].
  • Page 263 When Messages Appear Message Cause Solution and reference Check the ratio and The paper size Specify a paper size for which a reduction then press [Start] specified in [Scan ratio greater than 25% is specified in again." Ratio] [Specify [Send Settings] [Scan Ratio] Size] requires a [Specify Size].
  • Page 264 8. Troubleshooting Message Cause Solution and reference • To program this destination, cancel the protection code and then register the destination to a program. See "Using the Protection Function to Prevent the Misuse of Addresses", User Guide (HTML). "The size of the The data scanned •...
  • Page 265: Messages That Appear On The Computer

    When Messages Appear Messages that Appear on the Computer Message Cause Solution and reference "Any of Login User The login user Enter the correct login user name and Name, Login name or password password in [General User Password or Driver entered in [General Authentication].
  • Page 266 8. Troubleshooting Message Cause Solution and reference "Failed to connect The firewall Configure the firewall function of the to the destination. function is enabled computer to allow communication of the Please contact the on the computer. application used, or disable the firewall administrator to function.
  • Page 267 When Messages Appear Message Cause Solution and reference "Entered User Code The correct user Register the User Code on [Details] is not registered or code is not [Authenticate] tab in the TWAIN driver. you do not have registered in the For the User Code, consult the user access privileges to TWAIN drive when...
  • Page 268 8. Troubleshooting Message Cause Solution and reference There is a problem Check that the computer is connected to with the network the network correctly and in an environment. environment where the TCP/IP protocol can be used. "Fatal error has An unrecoverable Consider repairing the machine.
  • Page 269 When Messages Appear Message Cause Solution and reference The IP address of Check that the host name of the machine the machine could is configured in Network Connection Tool not be resolved that is installed with the TWAIN driver. from the host See "Installing the TWAIN Driver", User name.
  • Page 270: When Other Messages Appear

    8. Troubleshooting Message Cause Solution and reference "There is no The firewall Configure the firewall function of the response from the function is enabled computer to allow communication of the scanner. There may on the computer. application used, or disable the firewall be a number of function.
  • Page 271 When Messages Appear Message Cause Solution and reference "Administrator The User When specifying Basic, Windows, or LDAP Authentication for Management authentication, configure the User User Management privilege is disabled Management privilege in [Settings] must be set to on in the administrator [System Settings] [Settings for before this...
  • Page 272 8. Troubleshooting Message Cause Solution and reference • PDF encryption level: 128-bit AES, 256-bit AES "Firmware update A firmware update It is recommended to apply the update, will start. is available, and the but you can stop the updating process by machine is about to pressing [Stop] within 30 seconds after Press [OK].
  • Page 273 When Messages Appear Message Cause Solution and reference "Problems with the The wireless LAN Turn off the power of the machine, check wireless board." board can be that the wireless LAN board is correctly accessed, but an installed in the machine, and then turn on "Please call error has been the power.
  • Page 274: Messages That Appear When Machine Login Fails

    8. Troubleshooting Message Cause Solution and reference "You do not have The logged-in user Consult the user administrator (or the privileges to use does not have the custom-privileges administrator who has this function." privileges to use the equivalent privilege). The user specified function.
  • Page 275 When Messages Appear Message Cause Solution and reference B/W/L0104-000 The Driver Consult the network administrator (or Encryption Key is custom-privileges administrator who has not registered equivalent privilege) whether the Driver correctly in the Encryption Key is required, and configure TWAIN driver. the driver accordingly.
  • Page 276 8. Troubleshooting Message Cause Solution and reference "Authentication has The account is Request the user administrator (or failed." locked because the custom-privileges administrator who has number of failed equivalent privilege) to unlock the B/W/L0208-000 login attempts has account. B/W/L0208-002 exceeded the limit. "Authentication has Web Image Monitor Try again later.
  • Page 277 When Messages Appear Message Cause Solution and reference "Authentication has The login name Check whether [Login Name Attribute] is failed." attribute is not specified correctly. specified, or an L0400-210 See ”Verifying Users to Operate the attribute on which Machine (User Authentication)”, User the information Guide (HTML).
  • Page 278 8. Troubleshooting Message Cause Solution and reference "Authentication has Too many requests Try again later. If the problem persists, failed." for authentication check whether the machine is under an occurred at one authentication attack. The attack status L0406-200 time. can be checked by the screen message, in the system log, or in the e-mail notification sent to the administrator.
  • Page 279 When Messages Appear Message Cause Solution and reference "Authentication has There was no Check the status of the network and the failed." response returned server to use for authentication. from the W/L0409-000 authentication server, and an authentication timeout error occurred. "Authentication has The user registered •...
  • Page 280 8. Troubleshooting Message Cause Solution and reference "Authentication has Auto-registration of • Check the network communication failed." a user on the server between the client and server machines. B/W/L0913-023 machine has failed when • Registration cannot be performed authentication while the address book of the server machine is being edited.
  • Page 281: Messages That Appear When Logging In To The Machine Using An Ic Card Fails

    When Messages Appear *3 For Kerberos authentication, check the following: • Check that "Realm Name", "KDC Server Name", "Domain Name" are specified correctly in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change/Delete Realm]. Enter "Realm Name" in upper case. •...
  • Page 282: Messages That Appear When The Ldap Server Is Unavailable

    8. Troubleshooting Message Cause Solution and reference "Authentication has The card Connect the card authentication device failed." authentication again. Connect the card authentication device has been device to the USB Interface Type A on the *0153-402 removed or is not back left side of the machine.
  • Page 283: Messages That Appear When There Is A Problem With The Certificate

    When Messages Appear Message Cause Solution and reference "Exceeded time The network is Try again. limit for LDAP busy. server search. The setting Check the setting information of [Settings] Check the server information is [System Settings] [Settings for status." incorrect. Administrator] [Authentication/Charge] [Administrator Authentication/User...
  • Page 284 8. Troubleshooting Message Cause Solution and reference "Signature cannot be set because there is a problem with the device certificate used for the S/MIME signature. Check the device certificate." "Signature cannot The device Use a valid device certificate for the digital be set because the certificate used for signature in PDF or PDF/A.
  • Page 285: Messages That Appear When An Application Site Cannot Be Used

    When Messages Appear Message Cause Solution and reference "The group destination cannot be selected because it contains a destination with an encryption certificate that is not currently valid. Please check the certificate." "Transmission cannot be performed because the encryption certificate is not currently valid.
  • Page 286 8. Troubleshooting Message Cause Solution and reference "Failed to download the application." "An error has occurred. Failed to install the application." "Could not restore The firmware from The firmware cannot be recovered. the firmware Application Site has because the not been updated. required data does not exist."...
  • Page 287: Specifications

    9. Specifications Specifications for Paper Recommended Paper Sizes and Types The recommended paper sizes and types for each tray are as described below. • When performing multiple sheet feeding, fan sheets thoroughly or load sheets one by one from the bypass tray. •...
  • Page 288: Tray 2

    9. Specifications Tray 2 Paper type and weight Paper size Paper capacity Paper sizes that can be detected 550 sheets 60–300 g/m (Approx. automatically 16 lb. Bond–110 lb. Cover) (mainly Europe and Plain Paper 1–Thick Asia)/ (Taiwan) Paper 4 , A4, A5 , B4 JIS , B5 JIS, ×...
  • Page 289: Lower Paper Trays (Trays 3, 4)

    Specifications for Paper Paper type and weight Paper size Paper capacity (mainly North America) Vertical: 3.55–12.59 inches Horizontal: 5.83–18.00 inches Envelopes Select the paper size using the • : 50 sheets Tray Paper Settings menu: • × 9 × 7 , C5 Double flap: 15 Env, C6 Env, DL Env...
  • Page 290 9. Specifications Paper type and weight Paper size Paper capacity Plain Paper 1–Thick (mainly Europe and Paper 4 Asia)/ (Taiwan) , A6 , B6 JIS , 11 × 17 × 14 × 13 × 11 , 8 × 14 × 13 8 ×...
  • Page 291: Bypass Tray

    Specifications for Paper *3 When loading paper with a vertical length of more than 304.8 mm (12.0 inches) in Trays 2–4, use paper that has a horizontal width of 450 mm (17.8 inches) or less. When loading paper with a horizontal width of more than 450 mm (17.8 inches) in Trays 2–4, use paper that has a vertical length of 304.8 mm (12.0 inches) or less.
  • Page 292 9. Specifications Paper type and weight Paper size Paper capacity Custom size: • 100 sheets (80 52–300 g/m (Approx. , Approx. 20 14 lb. Bond–110 lb. (mainly Europe and Cover) lb. Bond) Asia)/ (Taiwan) Thin Paper–Thick Paper • Thick Paper 1: 40 •...
  • Page 293: Tray 3 (Lct)

    Specifications for Paper Paper type and weight Paper size Paper capacity Envelopes 10 sheets Specify the paper size × 9 × 7 , C5 Env, C6 Env, DL Env *1 Specify the paper size. • Using the Copy function. page107”Basic Procedure for Copying Documents” •...
  • Page 294: Large Capacity Tray

    9. Specifications Large Capacity Tray Paper type and weight Paper size Paper capacity (mainly Europe and 1650 sheets 60–300 g/m (Approx. Asia)/ (Taiwan) 16 lb. Bond–110 lb. Cover) Plain Paper 1–Thick Paper 4 × 11 (mainly Europe and 1650 sheets 60–300 g/m (Approx.
  • Page 295: Paper Thickness For Each Paper Weight

    Specifications for Paper Paper Type Note • If a paper jam occurs or if the machine makes a strange noise, feed the coated paper from the bypass tray one sheet at a time. Paper Thickness for Each Paper Weight Paper Thickness Paper weight Thin Paper 52–59 g/m...
  • Page 296: Paper Storage

    9. Specifications • Hemmed-edge paper • Window envelopes • Tab stock • OHP transparencies • Translucent paper Do not copy or print onto sides that are already printed. Paper causing paper jam Do not use the following kinds of paper. It may cause a paper jam. •...
  • Page 297: Thick Paper Orientation And Recommended Status

    Specifications for Paper • When folding prints, toner in the folds will come off. • If the prints are stored in the conditions described below, toner may melt: • When a print and a half-dried print are put on top of each other •...
  • Page 298: Envelope Orientation And Recommended Status

    9. Specifications Minimum Number of Sheets • 20 sheets or more (paper trays of the machine/optional lower paper trays unit used) After loading paper, position the side fences flush against the paper stack. • When printing on thick, smooth paper, be sure to fan the paper thoroughly before loading.
  • Page 299: Using The Copy Function

    Specifications for Paper • An image may not be printed clearly on a sheet whose thickness is uneven. Print a few sheets and check the result. • The printing result may not be adequate or the envelope may become wrinkled when the temperature or humidity is high.
  • Page 300: Using The Printer Function

    9. Specifications page123”Copying onto Envelopes” Using the Printer Function Orientation of Bypass Tray Envelopes Tray 2-4 Side-opening envelopes Flaps: open Flaps: open Side to be printed: face Side to be printed: face up down Bottom side of envelopes: Bottom side of envelopes: toward the right of the toward the left of the machine...
  • Page 301: Printing Onto Letterhead Paper Using The Printer Driver

    Specifications for Paper • [Settings] [Copier / Document Server Settings] [Paper/Paper Input] [Letterhead Setting] [Yes] Original Orientation Exposure Glass Paper Orientation Copy Side Tray 1 Tray 2–4 Large Capacity Bypass Tray Tray Tray 3 (LCT) One-sided originals Two-sided originals *1 When printing the first page onto the letterhead side Printing onto Letterhead Paper Using the Printer Driver Specify the settings of this machine as described below.
  • Page 302 9. Specifications • [Settings] [Printer Settings] [System] [Paper In/Out] [Letterhead Setting] [Auto Detect] Paper Orientation Copy Side Tray 1 Large Capacity Bypass Tray Tray Tray 3 (LCT) Tray 2-4 One-sided originals Two-sided originals • When you set [Letterhead Setting] to [On (Always)], you can print onto letterhead paper when the paper type in the printer driver’s settings is set to [Letterhead].
  • Page 303: Specifications For Originals

    Specifications for Originals Specifications for Originals Recommended Original Size and Weight (mainly Europe and Asia)/ (Taiwan) Original location Original size Original weight Exposure glass Up to A3 ARDF One-sided –B6 JIS 40–128 g/m originals (Japanese (Approx. 11–34 lb. Industrial Bond) Standard) 11 ×...
  • Page 304 9. Specifications Original location Original size Original weight Mixed Sizes , A4, A5 , B4 52–81 g/m , B5 JIS , mode (Approx. 14–20 lb. 11 × 17 × Bond) 11, 8×13 *1 5 × 8 can be used only in the scanner function. *2 For originals with a vertical length smaller than 128 mm (5.0 inches), set the original horizontal to the feeding direction.
  • Page 305: Sizes Detectable With Auto Paper Select

    Specifications for Originals Original location Original size Original weight Two-sided Larger than A6: 11 × 17 –5 × originals 52-220 g/m , A3 –A5 (Approx. 14 lb. , Business Card Bond-80 lb. Cover) A6 or smaller: 64- 220 g/m (Approx. 16 lb.
  • Page 306 9. Specifications Original location One-pass Duplex Scanning ADF Original location 11 × Busin × × Card Exposure glass ARDF One-pass Duplex Scanning ADF : Detectable size, -: Undetectable size *1 If you want to switch the detectable size from A3 , A4, A5 , B4 JIS , or B5 JIS to 8K...
  • Page 307 Specifications for Originals (mainly North America) Original location 11 × × × × × × Exposure glass ARDF *1*5 One-pass Duplex Scanning ADF *1*5 Original location 10 × Busin × Card Exposure glass ARDF One-pass Duplex Scanning ADF : Detectable size, -: Undetectable size *1 You can switch the detectable size from 8 ×...
  • Page 308 9. Specifications • Originals that have solid images at their edges • Originals with indexes, tags, or other projecting parts • Transparent originals such as OHP transparencies or translucent paper • Originals with glossy surfaces • Bound originals with a thickness of more than 10 mm (0.4 inches), such as books •...
  • Page 309: Machine And Options Specifications

    Machine and Options Specifications Machine and Options Specifications Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to.
  • Page 310: List Of Specifications

    Exposure glass Stationary original exposure type Scan method Flatbed scanning Warm-up time (mainly Europe) • IM C2010/C2010A/C2510/C2510A/C3010/C3010A/C3510/C3510 Normal mode: 55 seconds Quick mode: 24 seconds • IM C4510/C4510A/C5510/C5510A/C6010 Normal mode: 55 seconds Quick mode: 23 seconds (mainly Asia • IM C2010/C2510/C2519J/C3010/C3510/C3519J...
  • Page 311 • IM C4510/C6010 Normal mode: 55 seconds Quick mode: 23 seconds *1 Except for China. (mainly North America) • IM C2010/C2510/C4510/C6010 Normal mode: 55 seconds Quick mode: 24 seconds • IM C3010/C3510 Normal mode: 55 seconds Quick mode: 25 seconds (China) •...
  • Page 312 Full color: 5.4 seconds / B&W: 3.6 seconds • IM C5510/C5510A/C6010 Full color: 4.2 seconds / B&W: 2.9 seconds (mainly Asia • IM C2010/C2510/C2519J Full color: 7.4 seconds / B&W: 5.1 seconds • IM C3010/C3510/C3519J Full color: 6.9 seconds / B&W: 4.5 seconds •...
  • Page 313 • IM C6010 Full color: 4.2 seconds / B&W: 2.9 seconds Copy/print (mainly Europe) speed (per • IM C2010/C2010A: 20 sheets/minute minute) • IM C2510/C2510A: 25 sheets/minute • IM C3010/C3010A: 30 sheets/minute • IM C3510/C3510A: 35 sheets/minute • IM C4510/C4510A: 45 sheets/minute •...
  • Page 314 9. Specifications Item Specifications Maximum (mainly Europe and Asia)/ (Taiwan) original size (mainly North America) 11×17 Original • Exposure Glass scanning area Vertical: Up to 297 mm (11.7 inches) Horizontal: Up to 432 mm (17. 1 inches) • ARDF Vertical: 128 to 297 mm (5.1 to 11.7 inches) Horizontal •...
  • Page 315 Horizontal: 148.0–457.2 mm (5.9-18.0 inches) Paper weight • Trays 1–2 and the bypass tray: page285”Recommended Paper Sizes and Types” • Duplex: (mainly Europe) • IM C2010/C2010A/C2510/C2510A 52–169 g/m (Approx. 14 lb. Bond–90 lb. Index) • IM C3010/C3010A/C3510/C3510A/C4510/C4510A/C5510/C5510 A/C6010 52–256 g/m (Approx.
  • Page 316 9. Specifications Item Specifications (China) • IM C2010/C2510/GS4020c/GS4025c 52–169 g/m2 (Approx. 14 lb. Bond–90 lb. Index) • IM C3010/C3510/C4510/C6010/GS4030c/GS4045c/GS4160c 52–256 g/m2 (Approx. 14 lb. Bond–140 lb. Index) For details about and recommendations concerning thick paper, see page295”Thick Paper Orientation and Recommended Status”.
  • Page 317 110V, 20 A, 60Hz Power (mainly Europe) consumption • IM C2010/C2010A/C2510/C2510A (Main unit only) Ready: 37.7 W During printing: 412 W (IM C2010/C2010A) During printing: 449 W (IM C2510/C2510A) Maximum: 1700 W or less • IM C3010/C3010A/C3510/C3510A Ready: 38.5 W...
  • Page 318 1 W or less (mainly Asia • IM C2010/C2510/C2519J Ready: 37.7 W During printing: 412 W (IM C2010) During printing: 449 W (IM C2510/C2519J) Maximum: 1700 W or less • IM C3010/C3510/C3519J Ready: 38.5 W...
  • Page 319 1 W or less *1 Except for China. (mainly North America and Taiwan) • IM C2010/C2510 Ready: 40.9 W During printing: 421 W (IM C2010) During printing: 462 W (IM C2510) Maximum: 1584 W or less • IM C3010/C3510 Ready: 46.2 W...
  • Page 320 C4510/C4510A/C5510/C5510A/C6010 consists of the main unit, one-pass duplex scanning ADF, lower paper trays, large capacity tray, internal tray 2, internal multi-fold unit, and Booklet Finisher SR3350. (mainly Asia • IM C2010/C2510/C2519J/C3010/C3510/C3519J Maximum: 1700 W or less • IM C4510/C6010 Maximum: 1850 W or less...
  • Page 321 C4510/C6010/GS4045c/GS4160c consists of the main unit, one-pass duplex scanning ADF, lower paper trays, large capacity tray, internal tray 2, internal multi-fold unit, and Booklet Finisher SR3350. Dimensions (mainly Europe) • IM C2010/C2510/C3010/C3510/C4510/C5510 (W × D × H up to ADF):...
  • Page 322 587 × 701 × 963 mm (23.2 × 27.6 × 38.0 inches) (mainly Asia • IM C2010/C2510/C2519J/C3519J (W × D × H up to ADF): 587 × 701 × 913 mm (23.2 × 27.6 × 36.0 inches) • IM C3010/C3510/C4510/C6010 (W × D × H up to ADF): 587 ×...
  • Page 323 • IM C4510/C4510A Stand-by: 17.5 dB Copying: 62.0 dB • IM C5510/C5510A/C6010 Stand-by: 17.5 dB Copying: 64.4 dB (mainly Asia • IM C2010 Stand-by: 17.6 dB Copying: 58.4 dB • IM C2510/C2519J Stand-by: 17.6 dB Copying: 58.7 dB • IM C3010 Stand-by: 17.6 dB...
  • Page 324 9. Specifications Item Specifications Copying: 64.4 dB *1 Except for China. (mainly North America and Taiwan) • IM C2010 Stand-by: 17.6 dB Copying: 58.4 dB • IM C2510 Stand-by: 17.6 dB Copying: 58.7 dB • IM C3010 Stand-by: 17.6 dB Copying: 59.4 dB...
  • Page 325 Stand-by: 17.5 dB Copying: 62.0 dB • IM C6010/GS4160c Stand-by: 17.5 dB Copying: 64.4 dB Noise emission (mainly Europe) (Sound power • IM C2010/C2010A level: Complete Stand-by: 19.0 dB system) Copying: 65.9 dB • IM C2510/C2510A Stand-by: 18.0 dB Copying: 66.7 dB •...
  • Page 326 Copying: 69.5 dB • IM C6010 Stand-by: 19.5 dB Copying: 70.9 dB *1 Except for China. (mainly North America and Taiwan) • IM C2010 Stand-by: 19.0 dB Copying: 65.9 dB • IM C2510 Stand-by: 18.0 dB Copying: 66.7 dB • IM C3010 Stand-by: 19.9 dB...
  • Page 327 Machine and Options Specifications Item Specifications Stand-by: 19.5 dB Copying: 70.9 dB (China) • IM C2010/GS4020c Stand-by: 19.0 dB Copying: 65.9 dB • IM C2510/GS4025c Stand-by: 18.0 dB Copying: 66.7 dB • IM C3010/GS4030c Stand-by: 19.9 dB Copying: 67.3 dB •...
  • Page 328 • IM C5510/C5510A Stand-by: 2.9 dB Copying: 50.4 dB • IM C6010 Stand-by: 2.9 dB Copying: 50.3 dB (mainly Asia • IM C2010 Stand-by: 3.0 dB Copying: 44.5 dB • IM C2510/C2519J Stand-by: 3.0 dB Copying: 45.4 dB • IM C3010 Stand-by: 3.2 dB...
  • Page 329 • IM C4510 Stand-by: 3.2 dB Copying: 48.4 dB • IM C6010 Stand-by: 2.9 dB Copying: 50.3 dB (China) • IM C2010/GS4020c Stand-by: 3.0 dB Copying: 44.5 dB • IM C2510/GS4025c Stand-by: 3.0 dB Copying: 45.4 dB • IM C3010/GS4030c Stand-by: 3.2 dB...
  • Page 330 9. Specifications Item Specifications Stand-by: 2.9 dB Copying: 50.3 dB Noise emission (mainly Europe) (Sound • IM C2010/C2010A pressure level: Stand-by: 3.0 dB Complete Copying: 51.8 dB system) • IM C2510/C2510A Stand-by: 3.4 dB Copying: 52.7 dB • IM C3010/C3010A Stand-by: 3.1 dB...
  • Page 331 Copying: 54.2 dB • IM C6010 Stand-by: 3.0 dB Copying: 55.8 dB *1 Except for China. (mainly North America and Taiwan) • IM C2010 Stand-by: 3.0 dB Copying: 51.8 dB • IM C2510 Stand-by: 3.4 dB Copying: 52.7 dB • IM C3010 Stand-by: 3.1 dB...
  • Page 332 ISO 7779. • Sound pressure levels are measured from the position of the bystander. • The complete system of the IM C2010/C2010A/C2510/C2510A consists of the main unit, one-pass duplex scanning ADF, internal tray 2, lower paper trays, and Internal Finisher SR3310.
  • Page 333 ISO 7779. • Sound pressure levels are measured from the position of the bystander. • The complete system of the IM C2010/C2510 consists of the main unit, one-pass duplex scanning ADF, internal tray 2, lower paper trays, and Internal Finisher SR3310.
  • Page 334 ADF, internal tray 2, bridge unit, lower paper trays, large capacity tray, and Booklet Finisher SR3350. Weight (mainly Europe) • IM C2010/C2510 Approx. 90 kg (198.5 lb.) • IM C2010A/C2510A Approx. 97 kg (213.9 lb.) • IM C3010/C3510 Approx.
  • Page 335: Specifications For The Document Server

    • IM C3010/C3510 Approx. 100 kg (220.5 lb.) • IM C4510/C6010 Approx. 101 kg (222.7 lb.) (China) • IM C2010/C2510/GS4020c/GS4025c Approx. 82 kg (180.8 lb.) • IM C3010/C3510/GS4030c Approx. 85 kg (187.4 lb.) • IM C4510/GS4045c Approx. 86 kg (189.6 lb.) •...
  • Page 336: Specifications For Facsimile

    9. Specifications Item Specifications (Under the printer and scanner modes, the number of the pages that can be stored depends on the print image and original.) Maximum 3,000 documents number of stored documents Number of Maximum: 2,000 pages pages Copy/B&W/A4 original: Approx. 2,000 pages supported by Printer/B&W/A4/600 dpi, 4 bits: Approx.
  • Page 337 Machine and Options Specifications Item Specifications Maximum 297 × 1,200 mm (11.7 × 47.3 inches) scanning size Print process Laser beam scanning and electro-photographic printing Transmission 33,600 / 31,200 / 28,800 / 26,400 / 24,000 / 21,600 / 19,200 / speed 16,800 / 14,400 / 12,000 / 9,600 / 7,200 / 4,800 / 2,400 bps (auto shift down system)
  • Page 338 9. Specifications Item Specifications Encryption S/MIME method (for forwarding) Internet Fax Automatic conversion of sent documents to e-mail format and e-mail send functions: transmission. Memory transmission only. Internet Fax Automatic detection and printing of appended TIFF-F (MH) files and receive ASCII text.
  • Page 339 Machine and Options Specifications Item Specifications IP-Fax Receive faxes sent from an IP-Fax compatible fax through a network. reception Also capable of receiving faxes from a G3 fax connected to a function telephone line via a VoIP gateway. *1 For detail-character and superfine-character transmission, a fax memory unit is required.
  • Page 340 9. Specifications • You can assign multiple addresses of the machine in the IPv6 environment, but only one address can receive IP-fax. • The SIP connection is specified to connect to either IPv4 or IPv6 depending on the environment of the machine. To change the setting, contact your local dealer. E-mail Transmission and Folder Transmission (Fax (Classic) only) Item Specifications...
  • Page 341: Specifications For Printer

    Machine and Options Specifications Item Specifications E-mail sending Automatically converts documents to e-mail format and sends them functions as e-mail. Sending to Sends scanned files over the network to shared folders or FTP server folder folders. functions *1 When you send documents in TIFF format. *2 For detail-character and superfine-character transmission, a fax memory unit is required.
  • Page 342 9. Specifications Item Specifications • IM C2010/C2010A: 20 sheets/minute • IM C2510/C2510A: 25 sheets/minute • IM C3010/C3010A: 30 sheets/minute • IM C3510/C3510A: 35 sheets/minute • IM C4510/C4510A: 45 sheets/minute • IM C5510/C5510A: 55 sheets/minute • IM C6010: 60 sheets/minute (mainly Asia...
  • Page 343 Machine and Options Specifications Item Specifications USB2.0 (Type A) port USB2.0 (Type B) port USB2.0 (Type A) port (on the control panel) • Option: IEEE 802.11a/b/g/n/ac wireless LAN interface File format converter Device Server option Network TCP/IP (IPv4, IPv6) protocol USB interface •...
  • Page 344: Specifications For Scanner

    9. Specifications • When the resolution is 1200 dpi, the printing speed may be slower for the IM C2010/C2010A/C2510/C2510A/C2519J/C3010/C3010A/C3510/C3510A/C3519J/ GS4020c/GS4025c/GS4030c. Specifications for Scanner • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m. Scanning Item Specifications...
  • Page 345 Machine and Options Specifications Item Specifications , A4, 11 × 17 × 14 × 11, 7 × 10 × 8 , 10 × 14 • One-pass duplex scanning ADF (mainly Europe and Asia)/ (Taiwan) , A4, A5, A6 , A7 , B4 JIS , B5 JIS, B6 JIS, B7 JIS, 11 ×...
  • Page 346 9. Specifications Item Specifications 120 pages/minute • When scanning two-sided originals (black and white, full color, Resolution: 300 dpi) 220 pages/minute When using the E-mail, Scan to Folder, WSD (Push Type), or Scan to Removable device (Original size: A4 /8 ×...
  • Page 347 Machine and Options Specifications Item Specifications Network TCP/IP protocol Supported Supported *1 The function can be used only in Scanner (Classic). E-mail transmission Item Specifications Scanning 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi resolution Protocol POP, SMTP , IMAP4 Output format *3*4...
  • Page 348 9. Specifications Item Specifications Scanning 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi resolution Protocol SMB, FTP Output format *1*2 TIFF, JPEG, PDF, High Compression PDF, PDF/A, Searchable PDF Operating • Windows 8.1/10/11 system • Windows Server 2012/2012 R2/2016/2019/2022 •...
  • Page 349: Specifications For One-Pass Duplex Scanning Adf

    Machine and Options Specifications Item Specifications (TWAIN scanner runs in 32-bit compatible mode on a 64-bit operating system, so TWAIN scanner is not compatible with 64-bit applications. Use 32-bit applications. IC card Authentication System is not compatible with 64-bit operating system.) *1 The maximum resolution depends on the scan size.
  • Page 350: Specifications For Auto Reverse Document Feeder (Ardf)

    9. Specifications Item Specifications Larger than A6: 52-220 g/m (Approx. 14 lb. Bond-80 lb. Cover) A6 or smaller: 64-220 g/m (Approx. 16 lb. Bond-80 lb. Cover) Number of 220 sheets (80 g/m2, Approx. 20 lb. Bond) originals to be Power Power is supplied from the main unit.
  • Page 351: Specifications For Internal Finisher Sr3310

    Machine and Options Specifications Item Specifications Maximum 42 W or less power consumption Dimensions 565 × 500 × 125 mm (22.3 × 19.7 × 5.0 inches) (W × D × H) Weight Approx. 9 kg (19.9 lb.) Specifications for Internal Finisher SR3310 Item Specifications Paper size...
  • Page 352 9. Specifications Item Specifications Staple capacity Without Mixed Size: (80 g/m • 30 sheets: A3 , B4 JIS , 11 × 17 × 14 × 13 Approx. 20 lb. × 14 × 13 , 8K × 13 Bond) • 50 sheets: A4, B5 JIS, 8 ×...
  • Page 353: Specifications For Finisher Sr3320

    Machine and Options Specifications Specifications for Finisher SR3320 Item Specifications Paper size for , B4 JIS , A4, B5 JIS, A5, B6 JIS , A6 , 12 × 18 , 11 × 17 the finisher , 11 × 15 , 10 × 14 ×...
  • Page 354 9. Specifications Item Specifications Stack capacity • 1,000 sheets: A4, 8 × 11 or smaller: for the finisher • 500 sheets: B4 JIS, 8 × 14 or larger: shift tray (80 , Approx. 20 Bond) Staple paper , B4 JIS , A4, B5 JIS, 11 ×...
  • Page 355 • When you select paper with a thickness of [Thick Paper 1] - [Thick Paper 4] • When you use banner sheets • For IM C2010/C2010A/C2510/C2510A/C2519J/GS4020c/GS4025c, when the resolution is 1200 dpi, paper with a thickness of [Thick Paper 1] or more is delivered to internal tray 1.
  • Page 356: Specifications For Booklet Finisher Sr3330

    9. Specifications Specifications for Booklet Finisher SR3330 Item Specifications Paper size for , B4 JIS , A4, B5 JIS, A5, B6 JIS , A6 , 12 × 18 , 11 × 17 the finisher , 11 × 15 , 10 × 14 ×...
  • Page 357 Machine and Options Specifications Item Specifications Staple paper , B4 JIS , A4, B5 JIS, 11 × 17 , 11 × 15 , 10 × 14 × size × 13 × 11, 8 × 14 × 13 , 8 × 13 , 8 ×...
  • Page 358 9. Specifications Item Specifications You can use two sheets of paper weighing up to 105 g/m (Approx. 28 lb. Bond) per set as cover sheets. Saddle stitch 1 set (15 sheets) capacity (80 , Approx. 20 lb. Bond) Stack capacity •...
  • Page 359: Specifications For Finisher Sr3340

    • When you select paper with a thickness of [Thick Paper 1] - [Thick Paper 4] • When you use banner sheets • For IM C2010/C2010A/C2510/C2510A/C2519J/GS4020c/GS4025c, when the resolution is 1200 dpi, paper with a thickness of [Thick Paper 1] or more is delivered to internal tray 1.
  • Page 360 9. Specifications Item Specifications Paper sizes , B4 JIS , A4, B5 JIS, A5, 12 × 18 , 11 × 17 , 11 × 15 , 10 that can be × 14 × 14 × 13 × 11, 8 × 14 ×...
  • Page 361 Machine and Options Specifications Item Specifications • 65 sheets: A3 , B4 JIS , A4, B5 JIS, 11 × 17 , 11 × 15 , 10 × 14 × 14 × 13 × 11, 8 × 14 × 13 , 8 × 13 , 8 ×...
  • Page 362 9. Specifications Item Specifications • 10 sheets: A3 /A4 , B4 JIS /B5 JIS , 11 × 17 × Staple-free staple (2 Staples) • Without Mixed Size: C2010/C2010A/C2510/C2510A/C2519J/C3010/C3010A/C351 0/C3510A/C3519J/C4510/C4510A/C5510/C5510A/C6010/GS 4020c/GS4025c/GS4030c/GS4045c/GS4160c(with the Stapleless Unit Type M52 installed): • 4 sheets: A3 , A4, B4 JIS , B5 JIS , 11 ×...
  • Page 363 Machine and Options Specifications Item Specifications Stack capacity Staple after stapling • Without Mixed Size: (80 g/m • 2–19 sheets: 150 sets (A4 , 8 × 11 ) Approx. 20 lb. Bond) • 20–65 sheets: 150–46 sets (A4 , 8 ×...
  • Page 364: Specifications For Booklet Finisher Sr3350

    9. Specifications Item Specifications • 754 × 670 × 960 mm (29.7 × 26.4 × 37.8 inches) (Tray is extended.) (the height to reach the top board) Weight • Approx. 36 kg (79.4 lb.) (without punch unit) • Approx. 39 kg (86.0 lb.) (with punch unit) Specifications for Booklet Finisher SR3350 Item Specifications...
  • Page 365 Machine and Options Specifications Item Specifications Paper weight 52-300 g/m (Approx. 14 lb. Bond-110 lb. Cover) that can be shifted when delivered to the finisher shift tray Stack capacity • 3,000 sheets: A4 , 8 × 11 for the finisher •...
  • Page 366 9. Specifications Item Specifications Staple-free staple (Slant) • Without Mixed Size: C2010/C2010A/C2510/C2510A/C2519J/C3010/C3010A/C351 0/C3510A/C3519J/C4510/C4510A/C5510/C5510A/C6010/GS 4020c/GS4025c/GS4030c/GS4045c/GS4160c(with the Stapleless Unit Type M52 installed): • 5 sheets: A3 , A4, B4 JIS , B5 JIS, 11 × 17 × 14 × 13 × 11, 8 ×...
  • Page 367 Machine and Options Specifications Item Specifications C2010/C2010A/C2510/C2510A/C2519J/C3010/C3010A/C351 0/C3510A/C3519J/C4510/C4510A/C5510/C5510A/C6010/GS 4020c/GS4025c/GS4030c/GS4045c/GS4160c(with the Stapleless Unit Type M52 installed): • 4 sheets: A3 , A4, B4 JIS , B5 JIS , 11 × 17 × 14 × 13 × 11, 7 × 10 , 8K , 16K , 11 ×...
  • Page 368 9. Specifications Item Specifications • 15–65 sheets: 100–23 sets (other size paper) • With Mixed Size: • 2–65 sheets: 30 sets (A3 /A4 , B4 JIS /B5 JIS , 11 × × 11 ) Staple-free staple • 2–5 sheets: 150 sets (A4 , 8 ×...
  • Page 369 Machine and Options Specifications Item Specifications (Stack capacity depends on the paper type and use conditions.) If more than 2,000 sheets of paper remain in the finisher shift tray, then saddle stitched paper cannot be ejected. Saddle stitch Center 2 positions position Types of folds Half Fold...
  • Page 370: Specifications For Internal Finisher Sr3360

    9. Specifications Specifications for Internal Finisher SR3360 Item Specifications Paper size , A4, B4 JIS , B5 JIS, 11 × 17 × 14 × 13 × 11, 8 × 14 × 13 × 10 , 8K , 16K, 8 × , Custom Size Paper weight 52-300 g/m...
  • Page 371: Specifications For Internal Multi-Fold Unit

    Machine and Options Specifications Item Specifications Dimensions 435 × 515 × 150 mm (17.2 × 20.3 × 6.0 inches) (W × D × H) Weight Approx. 10 kg (22.1 lb.) Specifications for Internal Multi-Fold Unit Item Specifications Paper size When only the internal multi-fold unit is attached •...
  • Page 372 9. Specifications Item Specifications Paper weight When only the internal multi-fold unit is attached that can be • 52–220 g/m (Approx. 14 lb. Bond–80 lb. Cover) output When the Finisher is attached • 52–300 g/m (Approx. 14 lb. Bond–110 lb. Cover) Folded paper Finisher SR3340, Booklet Finisher SR3350 output tray...
  • Page 373: Specifications For External Tray

    Machine and Options Specifications • When Z-fold sheets (8K ) and non-fold sheets (16K ) are output at once • When envelopes are output • When banner paper is output • When only the internal multi-fold unit is mounted, you cannot use the paper whose width is wider than 297 mm (11.7 inches).
  • Page 374: Specifications For Internal Shift Tray

    9. Specifications Specifications for Internal Shift Tray Item Specifications Paper size , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 × 17 × × 13 × 11, 8 × 14 × 13 , 8 × 13 , 8 ×...
  • Page 375: Specifications For Internal Tray 2

    Machine and Options Specifications Specifications for Internal Tray 2 Item Specifications Paper size , A4, A5, B4 JIS , B5 JIS, 11 × 17 × 14 × 13 × 11, 8 × 14 × 13 , 8 × 13 , 8 × 10 ×...
  • Page 376: Specifications For Punch Unit (Internal Finisher Sr3310)

    9. Specifications Specifications for Punch Unit (Internal Finisher SR3310) Punch unit type Paper size Paper weight 2 & 4 holes type: 2 : A3, A4, B4 JIS, B5 JIS, 11 × 17, 8 × 60–169 g/m holes (Approx. 16 lb. 14, 8 ×...
  • Page 377: Specifications For Punch Unit (Finisher Sr3340, Booklet Finisher Sr3350)

    Machine and Options Specifications Punch unit type Paper size Paper weight 2 & 4 holes type: 2 : A4, B5 JIS, A5, 8 × 11, 7 × 10 holes 2 & 4 holes type: 4 : A3, B4 JIS, 11 × 17, 11 × 15, 8K holes 2 &...
  • Page 378 9. Specifications Punch unit type Paper size Paper weight 2 & 4 holes type: 2 : A3, B4 JIS, A4, B5 JIS, A5, 11 × 17, 52–256 g/m holes × 14, 8 × 11, 5 × 8 × (Approx. 14 lb. Bond–140 lb.
  • Page 379: Specifications For Lower Paper Tray

    Machine and Options Specifications Specifications for Lower Paper Tray Item Specifications Page size page285”Recommended Paper Sizes and Types” Paper capacity page285”Recommended Paper Sizes and Types” Paper weight page285”Recommended Paper Sizes and Types” Power Power is supplied from the main unit. requirements Maximum 19 W or less...
  • Page 380: Specifications For Tray 3 (Lct)

    9. Specifications Item Specifications Weight Approx. 23 kg (50.8 lb.) Specifications for Tray 3 (LCT) Item Specifications Page size page285”Recommended Paper Sizes and Types” Paper capacity page285”Recommended Paper Sizes and Types” (80 g/m Approx. 20 lb. Bond) Paper weight page285”Recommended Paper Sizes and Types” Power Power is supplied from the main unit.
  • Page 381: Specifications For Caster Table

    Machine and Options Specifications Item Specifications Power Power is supplied from the main unit. requirements Maximum 13 W or less power consumption Dimensions 340 × 544.5 × 290 mm (13.4 × 21.5 × 11.5 inches) (except protruding parts) (W × D × H) Weight Approx.
  • Page 382 9. Specifications Item Specifications IEEE 802.11b/g • 2412–2472 MHz (1–13 channels) IEEE 802.11n • HT20 • 2412–2472 MHz (1–13 channels) • 5180–5240 MHz (36, 40, 44, and 48 channels) • 5260–5320 MHz (52, 56, 60, and 64 channels) • 5500–5700 MHz (100, 104, 108, 112, 116, 120, 124, 128, 132, 136, and 140 channels) •...
  • Page 383: Specifications For Device Server Option

    Machine and Options Specifications Specifications for Device Server Option Item Specifications Interface • Gigabit Ethernet (10BASE-T/100BASE-TX/1000BASE-T) Operating • Windows 8.1/10/11, Windows Server 2012/2012 systems R2/2016/2019/2022 • macOS 10.14 or later Protocol • Port 9100, IPP, LPR IPP does not support SPL. •...
  • Page 384: Send To Folder

    9. Specifications Item Value Remarks Maximum number of 128 alphanumeric An e-mail; address that characters entered in an e- characters has been searched from mail address the LDAP server and exceeds 128 alphanumeric characters cannot be specified correctly as the destination.
  • Page 385: Broadcast Transmission

    Machine and Options Specifications Item Value Remarks Maximum number of 64 characters characters in a server name specified for the FTP protocol Maximum number of 256 characters characters in a path name specified for the FTP protocol Maximum number of 64 alphanumeric characters in a user name characters...
  • Page 386: Printable Area And Margin

    9. Specifications Item Value Remarks Number of destinations that can be specified when sending a document by Send to Folder Printable Area and Margin 1. Leading edge: 4.2 ±1.5 mm (0.17 ±0.06 inches) 2. Trailing edge: 0.5–6.0 mm (0.02–0.24 inches) Trailing edge (Banner sheet): 0.5–10.0 mm (0.02–0.4 inches) 3.
  • Page 387: Machine Options

    Machine and Options Specifications direction. Accordingly, the right and bottom edges of an image will be cropped if the width of the image exceeds the maximum width of a printable area. • The printable area may vary due to the paper size or settings of the printer driver. •...
  • Page 388 9. Specifications (1) Options Mounted to the Scanner Unit Description Option One- pass duplex When scanning a two-sided original, the machine scans the front and back sides of the scanning ADF two-sided original at one time. Detects a double feeding of the original when it Page keeper is placed in the ADF.
  • Page 389 Machine and Options Specifications Option Description Bridge Unit Relays the main unit and finisher. Internal Shift Tray Sorts and stacks multiple sheets of paper for each set or each job. page127”Copying in Page Order or for Each Page Number” See "Sorting Printed Sheets by Individual Copies", User Guide (HTML).
  • Page 390 9. Specifications Option Description NFC card reader Pass an IC card over the card reader to log in to the machine. page55”Logging In from the Control Panel” (4) Options Mounted on the Machine’s Bottom Option Description Lower Paper Tray Paper is loaded here. You can load up to 550 sheets of paper.
  • Page 391 Machine and Options Specifications Option Description Sorts, stacks, and staples multiple sheets of Finisher SR3320 paper. Consists of the following paper trays: • Finisher Upper Tray • Finisher Shift Tray Copies can be punched if the optional punch unit is installed on the finisher. Booklet Finisher Sorts, stacks, and staples multiple sheets of SR3330...
  • Page 392: Guide To Functions Of The Machine's Internal Options

    9. Specifications Option Description Consists of the following paper trays: • Finisher Upper Tray • Finisher Shift Tray • Finisher Booklet Tray Copies can be punched if the optional punch unit is installed on the finisher. The ejected paper can be aligned if the output jogger unit is installed on the finisher.
  • Page 393 Machine and Options Specifications Recognizes the scanned originals optically, and creates a PDF with the text data embedded. • IPDS unit Allows you to print using Intelligent Printer Data Stream (IPDS). • XPS direct print card Allows you to directly output XPS files. •...
  • Page 394: Functions Requiring Optional Configurations

    9. Specifications Functions Requiring Optional Configurations When options are installed, the functions and interface of this machine can be expanded. • The options that can be installed differ depending on the models. page385”Machine Options” Copy Function Function/Reference Option Settings of Original Thickness One-pass Duplex Scanning ADF page107”Basic Procedure for Copying Documents”...
  • Page 395 Machine and Options Specifications Function/Reference Option • Booklet Finisher SR3350 • Internal Finisher SR3310 Stapleless Stapler One of the following options is required: See "Stapling Copied Pages", User Guide • Internal Finisher SR3360 (HTML). • Finisher SR3320 • Finisher SR3340 and Stapleless Unit •...
  • Page 396: Facsimile Functions

    9. Specifications Function/Reference Option See "Folding Copied Sheets", User Guide (HTML). *1 Depending on the machine type, ADF is attached as standard. Facsimile Functions Fax functions require the optional fax unit. Functions Option Two-sided Original See "Setting an Original to Send by Fax on the Scanner", User Guide (HTML).
  • Page 397 Machine and Options Specifications Functions Option See "Transferring Received Fax Documents to Another Fax Destination", User Guide (HTML). Specify Tray for Lines One of the following options is required: See "Specifying the Output Tray to Deliver • Internal tray 2 the Received Page", User Guide (HTML).
  • Page 398: Printer Function

    9. Specifications Printer Function Functions Option Shift Collate One of the following options is required: See "Sorting Printed Sheets by Individual • Internal shift tray Copies", User Guide (HTML). • Finisher SR3320 • Booklet Finisher SR3330 • Finisher SR3340 • Booklet Finisher SR3350 •...
  • Page 399: Scanner Function

    Machine and Options Specifications Functions Option • Booklet Finisher SR3350 Half Fold See "Folding Printed Sheets", User Guide (HTML). Half Fold Internal multi-fold unit Letter Fold-out Letter Fold-in Z-fold See "Folding Printed Sheets", User Guide (HTML). PictBridge Camera direct print card See "Printing Photos from a Digital Camera Directly without Using a Computer (PictBridge)", User Guide...
  • Page 400: Interface

    9. Specifications Functions Option See "Pressing an OK Stamp on Pages of the Scanned Original", User Guide (HTML). Blank Page Detection See "Scan (Scanner Settings)", User Guide (HTML). Settings of Original Thickness One-pass Duplex Scanning ADF See "Placing an Original to Scan", User Guide (HTML).
  • Page 401: Function Compatibility

    Machine and Options Specifications Functions Option (mainly Europe)/ (mainly Europe)/ (mainly North America) (mainly North America) Specifying the SSD authentication code Enhanced Security SSD Option Function Compatibility • The scanning speed may become slower when scanning an original with another function while executing printing.
  • Page 402 9. Specifications...
  • Page 403: Legal And Contact Information

    Sleep Mode may differ depending on the machine. (mainly Europe) Model Name Power Time to Recover Duplex Function Consumption from Sleep Mode IM C2010 0.30 W 6.6 seconds Standard IM C2010A 0.30 W 6.6 seconds Standard IM C2510 0.30 W...
  • Page 404 IM C6010 0.32 W 7.4 seconds Standard (mainly Asia Model Name Power Time to Recover Duplex Function Consumption from Sleep Mode IM C2010 0.30 W 6.6 seconds Standard IM C2510 0.30 W 6.6 seconds Standard IM C2519J 0.30 W 6.6 seconds...
  • Page 405 0.32 W 7.4 seconds Standard C6010/GS4160c (Taiwan) Model Name Power Time to Recover Duplex Function Consumption from Sleep Mode IM C2010 0.30 W 7.0 seconds Standard IM C2510 0.30 W 7.0 seconds Standard IM C3010 0.30 W 6.5 seconds Standard IM C3510 0.30 W...
  • Page 406: User Information On Electrical And Electronic Equipment (Mainly Europe)

    For Turkey only AEEE Yönetmeliğine Uygundur. Bu sistem sarf malzemeleri ve yedek parçaları da dahil olmak üzere AEEE Yönetmeliğine Uygundur. Üretici: Ricoh Company, Ltd. 3-6, Nakamagome 1-chome, Ohta-ku, Tokyo 143-8555 Japan +81-3-3777-811(English only/Sadece İngilizce)
  • Page 407: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only) (Mainly Europe)

    Legal and Contact Information Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end- users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.
  • Page 408: Notes To Users In The State Of California (Notes To Users In Usa) (Mainly North America)

    9. Specifications https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page. If required, it can immediately print again from this mode.
  • Page 409: Notes For Wireless Lan And Bluetooth

    Legal and Contact Information Notes for wireless LAN and Bluetooth This product is equipped with wireless LAN and Bluetooth functions. Depending on the machine type, wireless LAN or Bluetooth are optional. The product uses the 2.4/5 GHz frequency range for wireless LAN communication and the 2.4 GHz frequency range for Bluetooth communication.
  • Page 410: Trademarks (User Guide)

    Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Citrix is a trademark of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the U.S.
  • Page 411 Legal and Contact Information Edge is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. ® The proper name of Edge is Microsoft Edge™. The proper names of the Windows operating systems are as follows: •...
  • Page 412 9. Specifications ® ® Microsoft Windows Server 2016 Standard ® ® Microsoft Windows Server 2016 Datacenter ® ® ® Microsoft Windows Server 2016 MultiPoint Premium Server • The product names of Windows Server 2019 are as follows: ® ® Microsoft Windows Server 2019 Datacenter ®...
  • Page 413 Legal and Contact Information Microsoft product screen shots reprinted with permission from Microsoft Corporation.
  • Page 414 9. Specifications...
  • Page 415: 10. Driver Installation Guide

    10. Driver Installation Guide Installing the Printer Driver Installing the Printer Driver by Using Device Software Manager Installer Device Software Manager is a support utility for driver installation in Windows. Device Software Manager helps you to detect the latest driver via the internet automatically according to the computer you are using and install it with a simple procedure.
  • Page 416 10. Driver Installation Guide 6. On the "End User License Agreement" screen, click [Agree and Go to Next]. 7. Select the connection between the machine and computer, and then click [Next]. • Network: Search for devices connected to the network. •...
  • Page 417: Installing The Printer Driver For Network Connection (Windows)

    Installing the Printer Driver • When you connect the machine and the computer with a USB cable, follow the instructions on the installer screen. If the machine is not detected, click [Cancel Connection]. Even if the connection is canceled, the installation is complete. After the installer screen is closed, the machine is added automatically when it is connected to the computer with the USB cable.
  • Page 418: Installing The Pcl 6/Postscript 3 Printer Driver From The Downloaded File

    10. Driver Installation Guide • If the "Windows Security" dialog box appears during the driver installation procedure, click [Install this driver software anyway]. Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File 1. Download the latest printer driver from the manufacturer's website. 2.
  • Page 419: Installing The Printer Driver For Windows

    Installing the Printer Driver • If the machine cannot be found at the network connection setup, see the following section. page419”If the Machine Cannot Be Found” 6. When prompted to select whether to install Device Software Manager, select whether to install Device Software Manager. To install Device Software Manager select the [Install Device Software Manager] check box, and then click [Next].
  • Page 420 10. Clear the [Query the printer and automatically select the driver to use] check box, and then click [Next]. Searching for the TCP/IP port starts. 11. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 12. Click [Have Disk...] [Browse...] to specify the driver (INF file), and then click [OK].
  • Page 421: If The Machine Cannot Be Found

    Installing the Printer Driver 15. Specify the printer as a shared printer as necessary, and then click [Next] [Finish]. If the Machine Cannot Be Found The "Network Connection Error" screen is displayed. Confirm and perform , and then click [OK]. If the machine still cannot be found, specify the IP address or machine name to install the printer driver.
  • Page 422 10. Driver Installation Guide 2. Select [Specify device IP address] or [Specify device name], and then click [Next]. When specify the machine IP address 1. Enter the IP address of the machine and click [Search]. You can check the machine IP address in [Check Status] [Network] on the control panel.
  • Page 423: Installing The Printer Driver For Network Connection (Macos)

    Installing the Printer Driver 2. On the "Printer Preference" screen, select one of the port names from among "Port Name", and then click [Next]. Printer driver installation starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: See "When You Cannot Print a Document even if the Printer Driver is Installed", User Guide (HTML).
  • Page 424: Installing The Ppd File (Network Connection)

    10. Driver Installation Guide Installing the PPD file (Network Connection) 1. Download the latest printer driver from the manufacturer's website. 2. Double-click the downloaded file. 3. Double-click the package file. 4. On the "Introduction" screen, click [Continue]. 5. On the "License" screen, click [Continue] and then click [Agree]. •...
  • Page 425: Registering The Machine In [Printers & Scanners] (Network Connection)

    Installing the Printer Driver 8. When the installation is complete, click [Close]. Registering the Machine in [Printers & Scanners] (Network Connection) Register the PPD file of the machine in the system preferences to enable printing. 1. Select [System Preferences...] from the Apple menu. 2.
  • Page 426: Specifying The Option Configuration Of The Machine To The Printer Driver (Network Connection)

    10. Driver Installation Guide When "Generic PostScript Printer" is displayed even though the IP address is correct Check the network connection of the machine and the computer, and then register again. • When the machine is connected to a wired LAN. Check that the cable is connected to the machine correctly.
  • Page 427 Installing the Printer Driver 1. Select [System Preferences...] from the Apple menu. 2. Click [Printers & Scanners]. 3. Select the machine from the list, and then click [Options & Supplies...]. 4. Click [Options], select the option installed on the machine, and then click [OK]. •...
  • Page 428 10. Driver Installation Guide...
  • Page 429: 11. How To Use This Manual

    11. How to use this manual Meanings of the used symbols Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
  • Page 430 MEMO...
  • Page 432 Copyright ©2024...

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