Ricoh G157 Service Manual page 112

SOFTWARE PROBLEMS
Although the USB driver is installed, it is unable to find the BRUSB:
S-2
port. (Windows98/Me only)
1. Re-install the USB driver by following the steps below;
1) Turn off the machine.
2) Double-click the file "Deins USB.exe" in the USB directory of the CD-ROM.
3) Re-boot the PC.
4) Turn on the machine.
5) "Add New Hardware Wizard" is launched again. Follow the instructions in the
Wizard to re-install the driver.
2. Try to connect the machine directly to the computer if it is connected through a
USB hub.
Possible cause
Computer
Operating
System
Computer
settings
USB cable/
machine
damage
G157
Step Check
1 Windows 95 or Windows
NT4.0?
2 Does 'Universal Serial
Bus Controllers' appear
in the Device Manager
tab of 'System
Properties' in the Control
Panel?
3 Does "Add New
Hardware Wizard"
appear on the screen or
Does test print
complete?
Result
Yes
No
No
4-22
Countermeasure
The operating system does
not support USB.
This problem can be
caused by your computer
settings. See the computer
manual.
The USB cable is damaged.
Replace the cable. If the
same problem appears, the
machine is damaged.
SM