Printing Problems; Print Job Is Not Printed; Error During Printing - Ricoh G157 Service Manual

4.6.2 PRINTING PROBLEMS

Print job is not printed

Check the status and configuration of the print server, as follows:
1. Make sure that the machine is powered on, is on-line and is ready to print.
2. Print the Printer Settings Page of the machine and check if the settings such as
IP address settings are correct for your network. The problem may be the result
of mismatched or duplicate IP addresses. Check that the IP address is correctly
loaded into the print server. Also, make sure that no other devices on the
network have this IP address.
3. Check that the print server is on your network, as follows:
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For Windows
1) Try pinging the print server from the host operating system command prompt
with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances
it can take up to two minutes for the print server to load its IP address after
setting the IP address).
2) If a successful response is received, then proceed to Windows
and Windows NT
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Windows 2000/XP IPP troubleshooting. Otherwise, proceed to Step 4.
4. If you have tried 1 to 4 above and it does not work, then reset the print server
back to the default factory settings and try from the initial setup again.

Error during printing

If you try to print while other users are printing large amounts of data (e.g. many
pages or color pages with high resolution), the machine is unable to accept your
print job until the ongoing job is finished. If the waiting time of your print job
exceeds a certain limit, a time out occurs, which causes the error message. In such
situations, do the print job again after the other jobs are completed.
SM
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4.0 Peer-to-Peer print (LPR) troubleshooting, and
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NETWORK PROBLEMS
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