Ricoh D072 Service Manual page 527

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IFAX Troubleshooting
Communication
Route
Between machine
and e-mail server
Between machine
and e-mail server
D067/D068/D069/D072
Item
LAN settings in the
machine
1. E-mail account
on the server
2. E-mail server
Action [Remarks]
Check the LAN parameters
Check if there is an IP address conflict
with other PCs.
[Use the "Network" function in the User Tools.
If there is an IP address conflict, inform the
administrator.]
Make sure that the machine can log into
the e-mail server.
Check that the account and password
stored in the server are the same as in
the machine.
[Ask the administrator to check.]
Make sure that the client devices which
have an account in the server can
send/receive e-mail.
[Ask the administrator to check.
Send a test e-mail with the machine's own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]
6-28
SM Appendix

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