Fax Error Codes
Code
Meaning
Access to SMTP Server
14-03
Denied (450)
Access to SMTP Server
14-04
Denied (550)
D067/D068/D069/D072
Suggested Cause/Action
Failed to access the SMTP server because the
access is denied.
SMTP server operating incorrectly. Contact
the system administrator to determine if there
is a problem with the SMTP server and to
check that the SMTP server settings are
correct.
Folder send destination is incorrect. Contact
the system administrator to determine that the
SMTP server settings and path to the server
are correct.
Device settings incorrect. Confirm that the
user name and password settings are correct.
Direct SMTP destination incorrect. Contact the
system administrator to determine if there is a
problem at the destination at that the settings
at the destination are correct.
SMTP server operating incorrectly
Direct SMTP sending not operating correctly
6-16
SM Appendix