Group Coverage Member Assignments - AT&T MERLIN LEGEND Release 3.0 Programming Summary Manual

Group Coverage Member Assignments

Group Coverage Member
Assignments
Use this procedure to assign or remove an extension from a coverage group.
A coverage group is a group of senders. Coverage is an arrangement in
which calls from a group of senders are redirected to one or more receivers.
NOTE:
This procedure assigns senders. Before you begin, make certain that the
receivers for the coverage group are also programmed. Receivers can be
assigned through individual or centralized telephone programming. You can
also use the Integrated Solution III/IV feature, Integrated Administration, to
assign coverage receivers.
A maximum of 30 coverage groups are allowed, each with an unlimited
number of members. Up to eight receivers can be assigned per coverage
group.
An extension can be a sender in only one group; it can be a receiver for more
than one coverage group. A calling group can be assigned as a receiver for a
coverage group (see "Group Coverage Receiver"). In Hybrid/PBX mode only,
the QCC queue can be a receiver for up to 30 coverage groups. See "QCC
Operator to Receive Calls."
If the sender's extension has one or more personal lines assigned, the sender
can be assigned as the principal user so that calls received on the personal
line are sent to receivers programmed for Individual or Group Coverage. See
"Principal User for Personal Line."
To reassign an extension to a new coverage group, just make the assignment;
the extension is automatically removed from its old group.
14-4 Optional Group-Assigned Features