Upper Diverter Fault Home Rap - Xerox Phaser 4620 Service Manual

12-925-00, 12-935-00 Upper Diverter Fault Home RAP

12-925-00 The Mailbox upper diverter did not move from home position.
12-935-00 The Mailbox upper diverter did not move to home position.
BSD-Reference: WD 18
Initial Actions
• Open, then close the Mailbox Rear Door.
• Cycle system power.
Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Cycle system power. The error message is displayed.
Y N
Complete.
Select dC330 code 12-925 to test the upper diverter home position sensor. The sensor sig-
nal changes (high/low).
Y N
Remove the Mailbox, GP 14 to check the condition of the Mailbox option connector and
harness. The connector and harness are undamaged.
Y N
Repair the harness.
Remove the Mailbox right cover and reseat P/J3 on the Mailbox Control Board. The
error message is displayed.
Y N
Reassembly and perform SCP 6
Replace the Mailbox Control Board,
Select dC330 code 12-935 to test the Mailbox Upper Diverter Drive Assembly,
1. The motor rotates (on/off).
Y N
Check the Upper Diverter Drive Assembly connections and harness
reconnect as necessary.
Replace these components in order until the error is corrected.
1. IOT Upper Option Harness, PL 10.30 Item 24
2. MCU Board, PL 3.10 Item 3
Revision - Xerox Internal Use Only
Phaser 4600/4620 Printer Service Manual
WARNING
Final Actions.
REP 11.5.
PL 11.25 Item
(REP 11.7). Repair or
12-945-00, 12-955-00 Lower Diverter Fault Home RAP
12-945-00 The Mailbox lower diverter did not move from home position.
12-955-00 The Mailbox lower diverter did not move to home position.
BSD-Reference: WD 18
Initial Actions
• Open, then close the Mailbox Rear Door.
• Cycle system power.
Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Cycle system power. The error message is displayed.
Y N
Complete.
Select dC330 code 12-945 to test the lower diverter home position sensor. The sensor sig-
nal changes (high/low).
Y N
Remove the Mailbox, GP 14
harness. The connector and harness are undamaged.
Y N
Repair the harness.
Remove the Mailbox right cover and reseat P/J3 on the Mailbox Control Board. The
error message is displayed.
Y N
Reassembly and perform
Replace the Mailbox Control Board,
Select dC330 code 12-955 to test the Mailbox Lower Diverter Drive Assembly,
1. The motor rotates.
Y N
Check the Lower Diverter Drive Assembly connection and harness
reconnect as necessary.
Replace these components in order until the error is corrected.
1. IOT Upper Option Harness, PL 10.30 Item 24
2. MCU Board, PL 3.10 Item 3
5/2011
12-925-00, 12-935-00, 12-945-00, 12-955-00
2-67
WARNING
to check the condition of the Mailbox option connector and
SCP 6 Final Actions.
REP 11.5.
(REP
Status Indicator RAPS
PL 11.25 Item
11.7). Repair or