Mailbox Interface Error Rap - Xerox Phaser 4620 Service Manual

03-115-00 Mailbox Interface Error RAP

03-115-00 Communications between the Mailbox and IOT has failed.
BSD-Reference: WD 18
Initial Actions
• Reseat the Mailbox on the IOT connection.
• Check for obstructions or damage to the interface connection.
Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Cycle system power. The error message is displayed.
Y N
Complete.
Remove the Mailbox right cover (REP 11.3) and check the option harness. The
undamaged.
Y N
Repair or replace the Mailbox option harness,
Check the IOT Upper Option Harness. The harness is undamaged.
Y N
Replace the Upper Option Harness,
Replace these components in order until the error is corrected.
1. Mailbox Control Board, PL 11.15 Item 1
2. MCU Board, PL 3.10 Item 3
Status Indicator RAPS
03-115-00, 03-120-00, 03-940-00
WARNING
PL 11.15 Item 4.
REP 10.4.
03-120-00, 03-940-00 Tray 3 Communications Fault RAP
03-120-00 A communication error has occurred between the MCU Board and Tray 3.
03-940-00 A communication error has occurred between the MCU Board and Tray 3.
BSD-Reference: WD 15
Initial Actions
• Lock the feeder to the IOT.
• Reseat the IOT on the Feeder.
• Check for obstructions blocking the option harness.
Procedure
Use safe handling procedures when removing the module. Refer to
is heavy.
Switch off the electricity to the machine. Disconnect the power cord from the customer
harness is
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Cycle system power. The error message is displayed.
Y N
Complete.
Remove the IOT from the Feeder and check the Feeder Option Connector. The connector is
undamaged.
Y N
Replace the Feeder Upper Option Harness,
Check the Lower Option Harness. The harness is undamaged.
Y N
Replace the Lower Option Harness,
Replace these components in order until the error is corrected.
1. Feeder Board, PL 8.30 Item 7
2. MCU Board, PL 3.10 Item 3
5/2011
2-6
WARNING
GP 15. The module
WARNING
REP 7.31.
REP 10.5.
Revision - Xerox Internal Use Only
Phaser 4600/4620 Printer Service Manual