Diverter Fault Rap - Xerox Phaser 4620 Service Manual

12-913-00, 12-923-00, 12-933-00, 12-943-00 Mailbox Bin
Jam
12-913-00 Mailbox Bin 1 jam in bin.
12-923-00 Mailbox Bin 2 jam in bin.
12-933-00 Mailbox Bin 3 jam in bin.
12-943-00 Mailbox Bin 4 jam in bin.
BSD-Reference: WD 18
Initial Actions
• Open the Mailbox Rear Door and check the media path.
• Check the exit actuator of the affected output tray.
• Reseat the Mailbox on the IOT.
Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: Bins (output trays) are numbered 1 through 4, with 4 being the top tray.
Check the condition of the exit actuator. The actuator moves freely and is undamaged.
Y N
Clean or repair the affected actuator.
Select dC330 code 12-911 (1), 12-921 (2), 12-931 (3), or 12-941 (4) to test the bin empty sen-
sor of the affected output tray. The sensor signal changes (high/low).
Y N
Remove the Mailbox, GP 14 to check the condition of the Mailbox option connector and
harness. The connector and harness are undamaged.
Y N
Repair the harness.
Remove the Mailbox right cover and reseat P/J5 on the Mailbox Control Board. The
error message is displayed.
Y N
Reassembly and perform SCP 6
Replace the Mailbox Control Board,
Replace these components in order until the error is corrected.
1. IOT Upper Option Harness, PL 10.30 Item 24
2. MCU Board, PL 3.10 Item 3
Status Indicator RAPS
12-913-00, 12-923-00, 12-933-00, 12-943-00, 12-915-00
WARNING
Final Actions.
REP 11.5.

12-915-00 Diverter Fault RAP

12-915-00 The Finisher IOT exit gate diverter could not find home position as indicated by the
Finisher Exit Gate Sensor.
BSD-Reference: WD 17
Initial Actions
• Open, then close the Finisher Rear Door.
• Cycle system power.
Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Cycle system power. The error message is displayed.
Y N
Complete.
Select dC330 code 12-900 to test the Exit Gate Sensor. The sensor signal changes (high/
low).
Y N
Remove the Finisher, GP 14
harness. The connector and harness are undamaged.
Y N
Repair the harness.
Remove the Finisher right cover and reseat P/J1 on the Finisher Control Board. The
error message is displayed.
Y N
Reassembly and perform
Replace the Exit Gate Sensor,
Y N
Reassembly and perform
Replace the Mailbox Control Board,
Replace these components in order until the error is corrected.
1. IOT Upper Option Harness, PL 10.30 Item 24
2. MCU Board, PL 3.10 Item 3
5/2011
2-66
WARNING
to check the condition of the Finisher option connector and
SCP 6 Final Actions.
REP 12.6. The error message is displayed.
SCP 6 Final Actions.
REP 11.5.
Revision - Xerox Internal Use Only
Phaser 4600/4620 Printer Service Manual