IBM System x3550 M4 Installation And Service Manual page 543

806f0813-2582xxxx A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (PCIs)
Explanation: This message is for the use case when an implementation has detected a Bus Uncorrectable Error.
May also be shown as 806f08132582xxxx or 0x806f08132582xxxx
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0240
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1. Check the system-event log.
2. (Trained technician only) Remove the failing microprocessor from the system board (see Removing a
microprocessor and heat sink).
3. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the
cluster solution before you update the code.
4. Make sure that the two microprocessors are matching.
5. (Trained technician only) Replace the system board.
806f0813-2584xxxx A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (CPUs)
Explanation: This message is for the use case when an implementation has detected a Bus Uncorrectable Error.
May also be shown as 806f08132584xxxx or 0x806f08132584xxxx
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0240
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1. Check the system-event log.
2. (Trained technician only) Remove the failing microprocessor from the system board (see Removing a
microprocessor and heat sink).
3. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the
cluster solution before you update the code.
4. Make sure that the two microprocessors are matching.
5. (Trained technician only) Replace the system board.
806f0813-2582xxxx • 806f0813-2584xxxx
Appendix A. Integrated management module II (IMM2) error messages
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